Flipkart Complaints & Reviews

I ordered POCO X4 Pro 5G (128GB, Laser Blue) on 13th june 2022, which was delievered on 17th june 2022, from the day I received the phone, I was having issues in it, when I play video on it, the screen got stuck and only music is audible. In 15 minuted of video this happened 4-5 times, screen stuck for 5sec and only audio was running, but I neglected it on first day thinking that problem would go away, but it did not happen. Also on the upper side of the screen there was glue which had came out at the time of manufacturing, so after 4 days I placed return of this product, and first technician visit took place. Technician came and checked the phone, the problem I was facing was not recurring all the time I play video but was happening after some time, and at that time he was not able to find the problem so he cancelled the request. this happened around 22 nd june, after this I again placed return request and I called flipkart excutive and told him that this is problem and to detect the problem technician has to stay for longer period, so he will be able to detect it, and this time I also mentioned the manufacturing problem and overheating problem that I faced after normal use of phone, and i also told flipkart executive to mention manufacturing issue to technician who is from Jeeves company, and second technician visit date was told to me around 26th june, he came on 25th and said me that only overheating problem was told to him, and he only checked for overheating, as phone was not used before visit, its temperature was normal, and he only checked that temperature instead of temperature after use, and this was second time return request got cancelled, then I called flipkart and told this issue . I am plus member on flipkart, I have orederd so many things form flipkart. in spite of this they provided me such service so I decided on 26th june to file complaint in consumer forum and told flipkart executive the same. but he convinced me wait upto 29th june so they can provide me solution, i waited upto 29 then called about 3 pm on 29th june to flipkart, they told me that upto evening you will get solution, and after call I opened the application and saw that the date 29th given to me was changed to 2nd july, the solution for which i waited for 4 days they postponed date without thinking, my works are pending due to phone, I am facing daily problems . And flipkart did this. I waited because i thought i will get refund easily and thats why i did not filed complaint at that time, this time they gave me next date 2nd july, but on 30th june without any coversation they have placed update on that issue that the issue is resolved . I again called them and they told me to wait upto 3rd july. this time I was fed up of this, hence i am complaining against them, they have provided me very bad service . im plus member and i got this service. and in mean period they was raising fake issues which did not happen in actual and tried to divert from the main problem, screenshots of which im attaching . ive called them about 60 to 70 times and yet im not upto any solution, 15 days gone is this problem .please help me through this situation, ive purchased this phone after 5 years, and cant use this faulty piece, please help me in getting the solution .

I ordered one woman walking shoes on 10th June 2022.Order ID - OD[protected]
This item yet not shipped and not providing any update regarding this.l lodged so many complaints regarding this but no any response from their side.
Please do the needful if you can.

I bought the LG Super Convertible 6-in-1 Cooling 1.5 on 28th of June, my expected installation was for 29th June 2022 till now flipkart did not installed my AC. from past three days I am calling to customer care support of flipkart they are just playing passing the ball. for my first call they said sir I am logging a complaint it will be resolved by 4th of July but they closed it today and now I reached out to Customer care they have logged the new request and new date it 5th July.
And in first called they told me that from backend my AC is not yet delivered, so I asked them to update it they said they will do but from last 3 days they are not able to make a simple update.
It looks like flipkart is delaying my installation so that they pass the return period, because return period is 10 days from the delivery date. And flipkart is not allowing me to install my product from outside. If I do so then I won't be getting the Guarantee and Warranty on the product. It is a high amount product.
I want my installation to be done ASAP or want confirmation from Flipkart if they are not installing it then I will arrange the installation and their will be no effect on my product Guarantee and warranty.

I have ordered at least 20-25 items from flipkart at my pincode 500050, Chandanagar, Hyderabad. But from last 3-4 days i am not able to order any product. Not only me everyone in my locality is facing the issue. Please solve this

Dear Sir / Ma'am

I have received a wrong product from flipkart and have raised a return request (within 14 days as per policy) but they have rejected my return.

As per mail they should have resolve my issue by 29th June but still they have not done.
Please look into this matter.

Thanks

I have been problem to login my account as it showing that my account has been blocked. Please kindly look into this issue

I ordered a pair of Wireless earphones costing ₹1599 on 6th January 2022, they were prepaid and they arrived on 8th January 2022. When I opened the box it was absolutely empty and i stopped the delivery man right there and questioned him about it to which he said, it's not his business to know what's inside or box or not. I requested refund 3 times all of them got rejected on false pretenses. I understand it's been 6 months but i cannot act normal about the fact that I got scammed. Order Number - OD[protected]

An order of green chef coral compo non IBE pressure cooker was placed on Flipkart on 5th June 2022. The order I'd is OD[protected]. The amount was placed for 1565 and prepaid. It was ordered to the address of Shipping ADDRESS
Deni K Joseph,
Tata coffee Ltd,
Pannimade estate,
Valparai - 642127, IN-TN.
The product is sold bySold By
GREENCHEF APPLIANCES LIMITED,
No .477E, 3rd main road, 12th cross, opp to BATA
factory Pennya 4th phase,
2nd stage, Benagaluru Urban,
BANGALORE - 560058.
The item hasn't reached but status shown as delivered. Kindly resolve this issue.

Tub of MarQ washing machine defective.

Customer support promised refund as they could not provide spares

Over two months have passed, no resolution of the issue has been achieved

Sir/mam,
Recently I ordered two books which was delivered. The books which was delivered is defective and their pages are blanks and lots of written pages are zigzag.
Seller accept the request for return but it is cancelled without any notification and parcel not picked up yet.
I'm waiting for your response from last two weeks.
Please call me and help me out as soon as possible.

Kamal deep
Jun 30, 2022

I ordered mobile phone on Jun 23, 2022 for realme 9 Pro+ 5G Aurora Green from flipkart that time mention delivery date Jun 26, 2022, seller accepted order and ready to dispatch but courier partner did not collected that parcel after longer period. I contacted customer care and they replied your mobile reaches to you in 2 days, but more than 3days is gone i am not recived my order. I placed the order with an offer by Kotak debit card. This is very bad about flipkart services . By Seller : EComyalgarTrade

Below I attached screenshot
please find below attachment

I ordered redmi 10t 5g, but some applications not working and I request to return but you cancel return and refund
and I request 25/6/22 and your policy no ask and return but you not return so please cancel my order immediately my mobile number [protected]order number-OD[protected] AND YOU not return this

Flipkart cancel my order many time now again they cancel my Google nest mini speaker
They cancel many time many product so please find attachment and send me my speaker

I have purchased a Whirlpool washing machine from Flipkart. They delivered it on the next day itself. The next day after delivery, Whirlpool technician came for installation and he noticed a damage at the bottom of the washing machine, and asked me to request a replacement. I have requested multiple replacement requests and all got rejected saying that the product was intact during delivery.. They did not even come for a physical verification.

The Whirlpool guys also CONTACTed Flipkart regarding this issue. But, I did not get the refund yet, its been 10 days now..

Flipkart CUSTOMER support is a ###.

I have ordered a sujata mixer grinder in Flipkart on 19th june 2021. I paid Rs.5857 for product using my debit card. Later I cancelled my order on the same day due to some reason. The flipkart assured of paying the refund amount on or before 24 june 2021. In the order detail of that product they mentioned 'Refund Completed' but I didn't get Money even after 24 june I contacted the customer care they asked to contact the bank. I contacted the bank. They said no such money was deposited yet. But Flipkart is promising that they paid the money. Till date I didn't get my money back. Please help me to get my money back.

I have order the POCO M4 Pro on 25June2022 from the Flipkart and it was going to deliver on 27 june 2022 but still i did not get the product and today i have seen that it is cancelled so with out my intimation how it got cancelled, so i will upload in the youtube and in the flipkart website and ur website as all those fraud and illegal things in the website and i will a complaint to the police station that without our intimation cancelling the orders

Keeping it simple - Flipkart pay later allows us to pay lesser amount than the due amount to avoid due charges But its recording the transaction as late payments.

Obviously my CIBIL is very low because of that.

The system recorded 8 consecutive months as late payments after paying in full its showing on time for the last month

Cannot buy any loans.

Worst Flipkart CC people disconnecting the call all the time, Cause they do not know anything

Please help me resolve the issue, Im Okay to close the account if needed but what about the latepayments

Dear Sir/Madam
I got call from [protected] saying that he is from consumer forum that my money will be forwarded within 2 days asking me to forward the message sent by him
The following message he asked me to send I don't know whether it's correct or not?

Paytm Secure SMS to verify your number and Login: NjM1MjdkY2Y1NGQwYTY3NDQ0ODJhOTQ0NDVlMTJiODE=
Please kindly do the needful
Regards
Yamuna Potukuchi

I had placed order for couple of products in May and few products were not as described and few products were cancelled by the sender. The order was paid through flipkart pay later and they argue with me that they have issued the refund. But it’s not reflecting on my pay later. I have sent them the transaction history and raised multiple complaints. I have called the customer service only to get disconnected, they didn’t call back. Even supervisors have disconnected the call and not called me back. It has been going on since a month. Someone called me yesterday and asked me to call my bank and dispute it when I have it through my flipkart pay later. I explained the same to them and they told me someone will call me within 24 hours and nothing yet.

I have ordered Skechers shoes worth 3829 RS. I made return request before policy period is over due to size fit issues. They rejected return multiple times as serial number which printed on the product box is not matched with the system.

I made the return request multiple time also got return request created from flipkart team after policy period is over but it was rejected again and again.

I called the flipkart customer care many times and they are alwas telling me that I will get my resolution but didn't get it.

Here my concern is only that if you deliver the product and customer is returning the same product with the same box then how this issue should come?
You should register and save the serial number when product is delivered. due to this my return is on hold

Also they mentioned white colour and I got pink colour shoes. The product is not fresh new product. It is like used product. This is something like cheating with customer. I won't order anything from flipkart from now. Serial number not matched is not customer's problem. This is something they didn't manage the product track correctly so why customer would pay for the same?