Flipkart Complaints & Reviews

Date of Incident: March'2022
Client: Flipkart and IDFC First Bank
Issue:
I am using Flipkart Pay Later account since last 2 years, that is backed by IDFC First Bank.
For the month of March 2022, my bill payment was marked as Late Payment and that impacted my credit score heavily.
Although I have paid the bill on 1st April (The bill payment timeline is 1st to 5th of next month).
So, That is NOT a late payment. But still they have marked it as late payment.
The technical error from Flipkart's end costed me my credit score.

Since last 1 month I have been trying to reach Flipkart to resolve the issue, but they are not supporting me. They are keep on extending the resolution timeline everyday. The issue is still pending at their end.

My credit score is effected badly, and I need them to correct it asap.
Please help me to resolve the issue.

Resolution:
Mark the payment for the month of March'22 as On time payment, and update the same to IDFC bank.

Item was missing from the package
As i kept return request, they started rejecting and not even responding.
Even an Plus member in Flipkart also i felt disappointed for the issue happen
So, Team Flipkart please consider my request 🙏
Order ID - OD[protected]

I have purchased a TV from using Flipkart Pay Later on 27 of May. In the Next day the Flipkart Given a option to pay the First EMI of May.

I paid the first Emi and the status is updated to payment proccesed.

On 1st June, I'm getting the call, message and the payment due of May.
I tried to payment the amount more time but there was some issue in the App "Something went wrong". I connected may excecutive several time within a month but the issue not resolved. They calculated the overdues of 410 rupees after 5th of June. But I have already paid the first EMI.

On 1st of July. They calculated the full amount of 1 EMI + Dues + Next Month EMI. I again connected to resolved the payment issue and they I was able to do partial payment and completed the half of the payment.

Then again the app started calculating the overdues. But that time i was again getting the "Something Went Wrong" error.

Now. On 15 of July, I was again able to pay the Amount. So, paid all the amount that app was asking for.

Even after that the payment is not updated in the App and they havent resolved any issue. Again app is asking to pay one more EMI.

I am getting worried since last 1 month but not getting any positive response from Flipkart side. Why my account was blocked and when it’ll unblock?
I called many times but not get any solution, They only ask for time but do nothing. Just a while back I spoke to their customer care number but their executive disconnected the call without any solutions

Refund/cancellation for order id OD[protected] has not been done since 7 days. I found a damage to the product at the time of delivery and refused the product. Now there is no refund/cancellation from past 7 days. Seller IWQNBecommerce is tricking people by selling fake/damaged products.

I purchased a Samsung 6.5 Kg Fully Automatic Top Loaded washing machine from Flipkart with order id- OD[protected]. DATED – 06/07/2022 worth INR 16, 140. The order was arrived on the very next day i.e. 7/07/2022.

After opening the box, a breakage( crack ) was seen on the left bottom side of the Washing Machine body. Also, the quality of the product also seems to be old and not like a real one. So I didn't share the open box OTP and refused the order.

Disappointingly, till date no no refund or cancellation has been done. I don't want replacement because the seller is sending false damaged products to not only me, many others as well. So kindly provide refund as I cannot trust that seller. Despite many customer care calls, there was not a satisfactory response. The seller IWQNBecommerce has many complaints regarding product quality and dents. Please check on that and refund as soon as possible. It has been 7 days

I hope this issue gets resolved with a proper action being taken against their seller IWQNBecommerce who trick hardworking people into their malicious traps.

Please find the enclosed attachment which has been the same from past 7 days.

I have exchanged my Redmi Note 10S in warranty brand new condition with Poco F4 and wishmaster didnt deduct any amount for my exchange as there is no need to do so but i got amount of 10750 but it should be 12000 exchange value (bcoz without offer redmi note 10s exchange value is 9000 but in offer extra 3000 discount means value should be 12000 as shown on flipkart), if wishmaster from flipkart have cutted any money regarding if any issue found in y exchange phone then he should have mentioned it to me also flipkart should give me a proof of any possible chance of reducing 1250 inr from promised 12000 amount including extra 3000 offer
(9000 reguler value plus 3000 makes it 12000 not 10750)
just go through all the pics that i have attached as a proof and kindly give me a compensation of remaining 1250 inr as soon as possible to resolve my query!

I am very old flipkart customer and have hopes that flipkart will under stand the issue and rectify it immediately bcoz in past i got a good experience from amazon customer care regarding issue like this!

Trust is everything for a customer lets hop flipkart will not ruin it for just a small amount which is rightfully mine according to offer given!

other wise i have no choice to post this article and and proof to facebook, twitter and youtube!

Also raise a complaint in consumer court regarding this matter!

I tried to book flight tickets twice yesterday(13/07/2022) and i received a message of bank error soon after entering OTPs. When i tried the same today I received another bank error notification and later i receievd a message of payment deduction and the booking is pending.Surprising fact is that i didnt receieved any notification from Flipkart.

Senior executives do nothing to resolve my issue. Product was delivered on the 11th but the delivery boy refused to drop me at the doorstep due to the 3rd floor. Because the fridge did not fit inside the lift. And told me that he will not take it through stairs. asking money to do the job by staircase. and said that there is no guarantee that it will not damage the fridge.

I stopped him and told his supervisor that via phone his answer was the same as no guarantee if he took on the 3rd floor. It is your responsibility. After that he took the fridge in the truck and never came.

Flipkart has door to door service provided. it does not matter which floor you live in. I raised the complaint to flipkart. They just give a date to wait. Verbally, I got 13th of this month and now officially 16th and that was the follow-up date according to the senior executive.

So until their logistics partner has not delivered they just give me a new date to wait rather than tell them to deliver the product today. The Delivery Hub is not far from my flat. It is about 2-3 km.

I don't know what the flipkart senior team understands or not. Without having the fridge it is very difficult nowadays. If they don't understand the customer's problem then I urge them to remove the 5 days fridge from their home and realize what the problem is.

My product (fridge) is not delivered yet due to not properly taking follow up and not telling them to deliver the product on a specific date with courier partner ekart logistic partner by Flipkart. If flipkart insists on a delivery partner that delivers the product by today definitely they have to deliver.

Please be involved in this matter. Hope you will do something at your end. As history said, you also haven't resolved the issue yet. Hoping this time you resolve the problems.

I have ordered the product on 19th May, 2022. And received a defective/broken product. I have raised the return request but it's not resolved yet. I was my refund as soon as possible. Worst experience. I have called so many times to the customer care. They are giving me dates again and again. Just resolve it.

Dear Sir i have successfully added bank account details in my Flipkart Account so please help me and provide me resolution and refund my balance, i am very upset for this issue to many days and you have promised me to provide me alternative resolution for refund or replacement so please help me and call me now-[protected] or [protected]

Not delivering the order and neither sharing the courier partner name and tracking details.

They have marked the product as delivered without delivering it.
OD[protected]

I bought redmi not 10t 5g from flipkart when i insert sim it takes too long to detect signal and data takes too long to get on and internet speed is too slow and signal goes off in irregular intervals order id OD[protected]
return id[protected]

My order for Samsung 58 inch Crystal Pro 4K Ultra UHD was delivered on 6 July and expected date for installation was 7th May. On the given date no one came.
So I called customer support and they told me that the installation would be done by 11 July.
And now today is 14 July and still no one came for installation and my TV is just packed in a box getting piles of dust . More than 1 week and still no one came . Whenever I contact customer support for installation they keep extending dates and no one ever shows up .
This type of experience wasn’t expected from filpkart
ORDER ID- OD[protected]

Hi this is Nirmit Shrivastav,

Matter :-
I have stopped using my old mobile number and i dont have access to that number either.
I am trying to apply Flipkart axis bank credit card but at the end of the process it is sending OTP to my old number.
Help me change my mobile number please
Thank you

I was buy a WOODEN ROCKING CHAIR on 28/05/2022 by paid Rs. 13777.00 and delivered by a damage product on 07/06/2022 after that I asked for replacement they pickup the product by 11/06/2022 and Replacement done on 22/06/2022 by another wooden chair damage by wooden damaging pests (wastage). This is a very good policy to get money in an advance for high price product and create the problem for customer, even two time inspection also done by Flipkart inspector.

However, now 45 days past till now product is not pick up and money also not refund. Please left this away to do the business and earning the money but i request to pick up and refund the money as soon as possible.

For your any query here i attach the pictures of the damage product.

Bandana

I ordered Flipkart groceries and I get it after 1 week delay.
Delivery boy came very late at batla house 11:30 pm.he was in hurry and he gave me 1 wrong product without bill.
Now I am placing return request but no response I am getting from Flipkart.
Very dissatisfied service

OD[protected]

Sarvotam Oil Qty 3
Priya Oil Qty 3
Sugar 1 qty
Atta 1 qty

I had ordered order this oil but it is Deffective oil old stock oil provide and oil is reddish it is supposed to be yellow totally Deffective and old oil smell is coming no useful for it it is hazerdous to our health ...rs 1015 wasted totally which is no useful for it

I ordered shoes on 3rd April 2022, and received the same on 8th April 2022.
Since the shoe wasn't to my liking and the fitting wasn't great either, I decided to return the product.
Accordingly I requested a return in the app. Later the next day, item was returned and I expected a refund with a couple of business days. But soon, the app displayed a "refund cancelled" status.
Why exactly was the refund cancelled though? I returned the product in perfect condition.
I lost the money and product wasn't even returned back to me.
I request to either credit the refund or return back the product to me.

Order ID - OD[protected]

Flipkart is cancelled my return request many times because they told me to submit my aadhar or pan card details
Then how I get return or replacement