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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 374

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T
Tbansal021
from Greater Noida, Uttar Pradesh
Jun 14, 2022
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Address: India

I ordered Bata Sandals (Order ID- OD[protected] on 25th May, 2022. It’s been more than 15 days and I haven’t received the order yet but in the order history it shows delivered. I’ve contacted customer support more than 4 5 times but instead of resolving the issue they have charged a late fee of ₹300 because the payment for this order was made by Flipkart pay later.
When I came to know that they’re showing the order delivered and not listening even after many complaints, I waited for paying Flipkart pay later bill and I also talked with one of the guys from billing department and I told him the issue i was facing and he promised me that they won’t apply the late fees as the order was not delivered till date.
But after 2 days, they applied a late fee of ₹300 for the second time.

I need your help for both the issues. I want this product to be delivered or to get the refund.
Also, the late fees should be canceled as it makes no sense as the order is not delivered to me and when I complained, they promised me that late fee won’t be applied again.
Flipkart customer support has been notified about the posted complaint.
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    T
    Tbansal021
    from Greater Noida, Uttar Pradesh
    Jun 14, 2022
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    Address: India
    Website: Flipkart.com

    On 3rd May, I ordered a black women blazer (Order ID- OD[protected] from Flipkart, and paid ₹1519 for the same. There was size fit issue with the product and since then I’ve made several return requests but nobody came to pickup the order. I even kept calling customer service and reported the incident to Flipkart and they kept promising a new return pickup date on every complaint but No one picked up the product till now.
    Now I’m tired of calling them everyday and still don’t get any solution for it. And there are two more issues which I’m facing right now but for now I want this to be resolved. PLEASE HELP!!
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Jun 18, 2022
    Updated by Tbansal021
    Still nobody from Flipkart has contacted
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      C
      chahatpreet
      from Narayangarh, Haryana
      Jun 14, 2022
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      Website: Www.flipkart.com

      I have ordered a boat digital watch.. But a wrong product was delievered.. I got maxima analog watch.. I registered complaint 5 times.. My complaint was 5 times rejected for no reason.. And now they blocked my account.. This a harrasment of a customer.. Called them so many times. No positive response after call.
      Flipkart customer support has been notified about the posted complaint.
      I am facing exactly the same problem. In my case:
      Flipkart delivered me a different of same product and also the delivered product was already a used one by someone & old. I had requested a refund 4 times but they cancelled it everytime by saying that delivery boy confirmed that the product was intact.
      After requesting refund for the 5th times they just block my account. I need proper investigation and want refund.
      chahatpreet's [Complaint's author] reply, Jun 15, 2022
      I don't know why they are blocking the customers. It's a mental harrassment.
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        A
        Abdulasam
        Jun 14, 2022
        Resolved
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        Resolved

        I have purchased House of Pataudi Marbella Leatherette & Fabric 8 Seater Sofa set on 25th may 2022 this was delivered me on 10 june i found that sofa set is damage and the design of one sofa was completely changed so I raised return request with Flipkart Then i called Flipkart representative they told me technician Will on 12 june but no one visited my house then i called Flipkart representative last night on 13 june then they told me wait till 14 june the technician will definitely visit on given time.today is 14 june and no one visited to my house then i called Flipkart representative today and they telling me to wait till 16june my order id OD[protected]
        +2 photos
        Jun 17, 2022
        Complaint marked as Resolved 
        Not done
        Flipkart customer support has been notified about the posted complaint.
        Jun 14, 2022
        Updated by Abdulasam
        In Flipkart showing technician will visit on 12 but no one visited my house till now

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          M
          from Aligarh, Uttar Pradesh
          Jun 14, 2022
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          Address: Aligarh

          I have already paid my pay later bill but still showing over due and account also being suspended, I have also shared the related screenshot but no one had yet solved my problem since 2nd of June, Please help
          Flipkart customer support has been notified about the posted complaint.
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            H
            Hashim Panayapilly
            Jun 14, 2022
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            I got a pop up notification of redmi note 9 pro for 860 rs and I payed it but didn't recieve any notification .
            Please take necessary action and return my money
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              A
              Aryan Shakya
              Jun 14, 2022
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              These two are return ID[protected]
              [protected]
              I order a book but received it dective I return it twice they cancelled my request automatically.
              Flipkart customer support has been notified about the posted complaint.
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                M
                MadhuriBasant
                from Jaipur, Rajasthan
                Jun 14, 2022
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                Hi team,
                I have purchased Livguard LG1100PV+PT 1554STJ Tubular Inverter Battery and it was delivered on 11 may. Due to battry defective I made return this on same day. On 13 may return approved and it was process for replacement. But from 13 may to till now on 14 june there is no any replacement or other solution on this.
                And this was completely failure flipkart return policy.
                I ordered this in need as due to regular power cut but there was no any benefit on buying on this platform.
                So please check this and oblige me. I shall be very gratefull to you for this act.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  sankar@97
                  from Kolkata, West Bengal
                  Jun 14, 2022
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal

                  Concern : The ordered Samsung Galaxy F22 from flipkart on 16 may 2022 .the phone had some manufacturing sound defects .The requested
                  multiple times return request but it got cancelled everytime from the flipkart. On
                  multiple retrun request the seller denied to get the product return and denied for the
                  refund too. At last they denied for the refund. Expectation : I want the company to refund the whole of amount of the product by approving the return request.price is Rs.11999 . and it is delivered but the device condition is like old or used sound defected so i am requesting to return but flipkart does not response any reply of my query... so please solve my problem as soon as...o Order ID - OD[protected], Register mobile no-[protected]
                  +1 photos
                  Jun 14, 2022
                  Complaint marked as Resolved 
                  price is Rs.11999 and it is delivered but the device condition is like old or used sound defected am requesting to return by refund but flipkart does not response any reply of my query... so please solve my problem as soon as...
                  Flipkart customer support has been notified about the posted complaint.
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                    N
                    Nainagaurav soni
                    from Chittorgarh, Rajasthan
                    Jun 13, 2022
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                    Address: Banglore
                    Website: Flipkart

                    Since last 2 months i m having problem because my product is fake and i m not getting refund or replacement..
                    I tried to contact flipkart regarding this but they did not resolve my problem.
                    Plz solve my problem i want refund.
                    Flipkart customer support has been notified about the posted complaint.
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                      A
                      Amii007
                      from Delhi, Delhi
                      Jun 13, 2022
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                      Hi,

                      I have ordered: PHILIPS philips_HR1855 700 Juicer and they have delivered a tiffin boxes of 50 Rs.
                      I have discussed with customer support and they are not providing my order or money.
                      They are just Playing with my money INR 4647. I just want my order or money back.
                      I have attached images along with this email.

                      Flipkart is doing fraud with customers money. Please help me.

                      Order ID - OD[protected]

                      Order date: 5 june 2022

                      Seller: GOODLIFE
                      ₹4, 647

                      Again I am trying to talk with flipkart customer care.

                      They are talking and saying hello hello only they are saying network issue and disconnecting phone again and again?

                      Please look at my problem and help.

                      I am trapped by flipkart.

                      I have discussed with Ashish Shrivastava senior executive flipkart, He has told me they have not received images of fraud product,
                      I have already shared on flipkart app and same mail please check trail mail.

                      They are making me fool specialy this senior executive Ashish Shrivastava of flipkart. He told me he does not know about correct product replacement date or about my money refund.
                      I don't know how to deal with flipkart.
                      I request everyone to please help me.

                      Thanks
                      Amit
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        B
                        Bhardwajbscit
                        from Jaipur, Rajasthan
                        Jun 13, 2022
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                        Address: Jaipur

                        Have order vu permimum TV along with the extended warranty of one assist of amount 32889 on 8th of May. Due to some reason have cancel the vu permimum TV along with the extended warranty on 9th of May. out of 32889 have receive the refund of 2899 only. have not yet received the refund of amount 29990.
                        Have raised the concern with flipkart regarding the order ID OD[protected] but not yet receive the refund of 29990
                        Flipkart customer support has been notified about the posted complaint.
                        Dear Customer, we request you to share your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code JUN15CA0603 so that our team can look into the same at the earliest - Andreya, Team OneAssist.
                        Bhardwajbscit's [Complaint's author] reply, Jun 19, 2022
                        Details Shared, please check
                        Dear Customer, as per the update, our concerned team has contacted you regarding your concern and clarified the same - Andreya, Team OneAssist.
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                          M
                          murali8
                          from Vellore, Tamil Nadu
                          Jun 13, 2022
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                          I ordered a product and paid the money through online payment, but the money is deducted but the payment is not completed till i contact customer care, they said buy product through cod money will refund within a week, but still money is not refunded
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                            L
                            Lalit 2020
                            from Mumbai, Maharashtra
                            Jun 13, 2022
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                            Address: 2/4 Vasudev nagar, Parsi Panchayat rd andheri east
                            Website: Flipkart.com

                            Payment not refund. Only provide excuse.
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Jun 13, 2022
                            Updated by Lalit 2020
                            Please return my money asap. Only provide excuse

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                              N
                              Naresh ddddd
                              Jun 13, 2022
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                              Somebody send the order on my name... That too cod... I called to customer care for refund I was surprised they will refund my amount but the they will add my bank account with the registered no. Which I received courier (Fraud account)... The order which I received it's a cheap quality cloth, for that I was paid 660/-, I thought my friends will send this one, one thing I hereby confirming that Flipkart also doing fraud with fraudsters... They don't have details whom booked and all the other details... Beware
                              Flipkart customer support has been notified about the posted complaint.
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                                V
                                vidya bhushan Ray
                                Jun 13, 2022
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                                On 30th May 2022 I ordered the book "Color and Light" from Flipkart, and paid 1707 for the same. The product was delivered on 7th June and I noticed that the product was a pirated/fake copy of the original. I immediately reported the incident to Flipkart, who promised a return pickup by the 8th of June. No one picked up the product that day and I again raised concerns with Flipkart. They promised the product will be picked up within 48hrs however they kept promised resolution date as the 13th of June. I kept following up with Flipkart to get it picked up but they constantly told me to wait till the 13th. On the 13th evening, they simply messaged they are not able to resolve the issue and now they will resolve it by the 14th of June. This is really not acceptable from a brand like Flipkart. I am highly disappointed with such a response from Flipkart.
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  AbhijeetBhilare
                                  from Mumbai, Maharashtra
                                  Jun 13, 2022
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                                  Website: www.flipkart.com

                                  I had raised my complaint against Flipkart regarding returning of product ( Vivo X80 pro mobile due to overheating issue "Order ID- OD[protected]") via below website on 8th June-2022.
                                  https://www.consumercomplaints.in/

                                  So on 10th June-2022 i.e on Friday i got call from Flipkart Customer Support team ( Person name = Subhadeep Ghosh) saying that they will process refund of Rs-73028 within 24 hrs and on same day they closed my replacement issue from Flipkart website ( This is as per their procedure which was discussed on phone with above mentioned person ).

                                  Later during same phone call he told me that i need to provide my bank details to Flipkart team so that they can initiate refund. After completion on call on same day 10th June-2022 i.e on Friday i got mail from Flipkart ( [protected]@flipkart.com with same Person name = Subhadeep Ghosh) where they asked me all bank details as per discussion on phone.So on same day i reverted back via mail all my bank details.

                                  Also as per discussion i was supposed to get call from Flipkart after 24 hrs where they will provide me one OTP and same OTP i need to share them for refund process and person told me that during call itself my refund will get credited.

                                  Now after this all process today is 13th June-2022 i.e more than 72 hrs completed and still i am facing below issues :-
                                  1. I didn't get any phone call from flipkart.
                                  2. I didn't get any OTP.
                                  3. I replied and also sent reminder mails multiple times to flipkart team ( which i am having proof) and still there is no any answer/reply.
                                  4. I tried to contact customer care multiple times for my refund and each time different customer care executives were listening my issue and asking me to keep my call on hold to gather some information and then after they are disconnecting calls.What is this pathetic behavior ?

                                  Rs-73028 is very huge amount to me. I believe my issue should get resolved via consumer forum.
                                  Else please let me know how can i proceed in such situation.

                                  Note :-
                                  I have attached E-mail which i got from Flipkart regarding bank details to which i already sent reply.

                                  Thanks,
                                  Abhijeet
                                  [protected]
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
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                                    E
                                    ErinaTomy
                                    from Thrissur, Kerala
                                    Jun 13, 2022
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                                    I bought a Poco X2 on September 1st 2020 and the IMEI number is missing in the invoice.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      J
                                      jupiterbhl
                                      from bhilwara, Rajasthan
                                      Jun 13, 2022
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                                      Address: jupiter computer bhilwara rajasthan 9829217666

                                      HI TEAM

                                      i am hope less with flipkart spf team . My many claim rejected without checking any evidence . i am sharing the data ( file attached ) of claim rejected please look forward and resolve them . I am not able to do work with flipkart.

                                      I need OPEN BOX DELIVERY.
                                      My business going full loss with flipkart .
                                      How to do business with flipkart

                                      jupiter computer bhilwara rajasthan
                                      [protected]
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jun 13, 2022
                                      Updated by jupiterbhl
                                      many time i send mail for this at below id's
                                      1. [protected]@flipkart.com
                                      2. grievance.[protected]@flipkart.com
                                      3. [protected]@flipkart.com

                                      i am not want to sell in flipkart . flipkart is nor supporting to seller flipkart support to fraud
                                      Jun 16, 2022
                                      Updated by jupiterbhl
                                      no reply received from flipkart
                                      Jun 23, 2022
                                      Updated by jupiterbhl
                                      Varsha Jadhav (Response By Email)
                                      (23/06/2022 12:18 PM)
                                      Dear Seller,

                                      Greetings from Flipkart.

                                      Greetings from Flipkart Marketplace.

                                      We regret to say that after the revalidation from the concerned team, the claim has been rejected and we cannot proceed further with this.

                                      Final status:-

                                      IN[protected] OD[protected] Oi[protected] Rejected
                                      IN[protected] OD[protected] Oi[protected] Rejected
                                      IN[protected] OD[protected] Oi[protected] Rejected
                                      IN[protected] OD[protected] Oi[protected] Rejected
                                      IN[protected] OD[protected] Oi[protected] Old claim
                                      IN[protected] OD[protected] Oi[protected] Old claim

                                      this mail coming company not respond . Please any help to resolve this ishu
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                                        M
                                        mounica mudundi
                                        from vijayawada, Andhra Pradesh
                                        Jun 13, 2022
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                                        Resolved

                                        I odered sofa from flipkart on 12th may its initial delivery date was 22 nd may but it didnt and changed delivery date to 27th may and then 4th june and then 9 th june and then 16 th june its a never ending process, and none of customer care executive will respond properly i raise one issue and they mark some other and with out resolving the issue after 24 hrs they simply keep issue resolved they make customers fools they canceled the order by their end and refund was not process. and every employe will repeat the same thing like a tape recorder other ecommerces have far better customer care service please dont buy in flipkart
                                        Jun 16, 2022
                                        Complaint marked as Resolved 
                                        Not resolved yet and they marked as resolved
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jun 16, 2022
                                        Updated by mounica mudundi
                                        Still the not resolved

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