Flipkart Complaints & Reviews

Flipkart has blocked my account due to my many return request. I am so disappointed like if I don't like a particular product for any cause it's obvious that i have to return it I can't keet the product which is not good .i even have a credit sum more than 3000 and now I can't access my account what about my money .it's really very disappointing.

My name is md kamran my flipkart account is blocked plzz help me

Sir my flipkart account blocked because my account shhow is your account blocked

I been booking a flight from bhishkek to Delhi but it's was gone in pending and after some time it was cancelled and I didn't get a refund money so I humble request u take a immediately action about it.nd I want my refund.🥺

My parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda
And the information which is showed to me is also very complex..the estimated date of delivery is today..

What is this flipkart?.? I am very disappointed because my favorite app has became the worst one... I have never expected this from flipkart ever.. First time on flipkart i made online payment and this all happened with me...
I think when a person pays online flipkart does not deliver their product..In flipkart app it is showing no information update.. Only parcel shipped is updated after that nothing is updated
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june..and in app no information is updated

I purchased a pair of Samsung true wireless earphones the day before this complaint and the fit of the earphones is very bad according to the size of my ears. So just as anyone would do I went ahead to return it and the company suddenly claimed that the earphones cannot be returned but only can be replaced.

This is complete unethical behavior!

I have received one item COD & paid Rs.870 for the product i didn't ordered when i checked my flipkart account. FLIPKART ORDER NO.[protected], TRACKING ID : FMPP[protected] & COURIER TRACKING NO :[protected]. HOW WILL I GET SOLUTION

I have purchased realme narzo phone in 11th june 2021 under Flipkart smart upgrade plan and availed a advance of rs 4800.Since last three month i am trying to make payment but there is no link or pay option show in there pay and keep window.My phone got locked on 10tu june 2022.I have sending mail to Flipkart contiuesly but no response coming from there side.Customer care department is too worst they have ready made answer to my query.My order id is Narender kumar baid.email id [protected]@gmail.com

I booked the Vivo Y21 and gave me the Asus Demage Mobile, and the Redmi Box. Flipkart is giving me a replacement. I want a refund My mony.Flipkart is not helping Refund Money. Only replacement I did not use any mobile phone.

Sir..
I booked the Vivo Y21 and gave me the Asus Demage Mobile, and the Redmi Box. Flipkart is giving me a replacement. I want a refund My mony.Flipkart is not helping Refund Money. Only replacement I did not use any mobile phone.
plz help me....

Delivery delayed from 15th June,
Rude, sarcastic (Agent Nitin- call 19.06),
False commitment (Agent Jaswant- call 18.06)

Order ID: OD[protected]
Invoice Number # FAJJ7D[protected]

Cheap quality product received. Multiple issues
1. Crack on the welding on the handle
2. Paint coming off from all sides
3. Handle tightened, but still stays loose and dangerous to use
4. Reflectors are of very cheap quality and just comes off when touched

Pathetic customer service chat support
Makes the customer wait for hours, but other than providing their name and the statement stating that they want to help, nothing else done. Chat keeps getting disconnected.

Customer Care call service does not have any one to escalate the call to even after waiting for 40-45 min on call.
Does not have an option to arrange a callback nor has an option to provide the phone number or email ID of the escalations team.

Unable to get a refund for the poor quality product and stating that we can replace the product with another piece.

Highly dissatisfied with the product and the service. This is the issue just after the product was received. Haven't even started to use it. Do not want a replacement. Want a refund asap

I ordered a Blue Star 1.5-ton AC from Flipkart o 14th June 2022, It was delivered by 16 June 2022 with no issue.
It has an estimated installation date of 19 July 2022, The installation is canceled without any reason today at about 12 PM (19.06.2022).

Flipkart doesn't allow me to return the product. As it is unopened.

I ordered on 11th June and the product said delivery by tomorrow that is 12th June. Then on 12th June they delayed the order and said will get delivery by 14th June and again delayed it to 16th. Then nothing came on 16th and when I reached out to them they said we'll get back to you on 18th and worst customer service then even on 18th they didn't deliver. They completely harassing me at this point of my money and time. I feel trapped because they had me paid initially. Even they telling me to deliver by 20th now and I'm disappointed and harassed and all they say is computer based message saying sorry for inconvenience. Worst service, this happened with last 3 products as well. I will never in my life use flipkart, they are a bad copy of Amazon and hate people who work there.

I recently placed an order with flipkart and my parcel got shipped with ekart logistics...i was happy because i had an amazing experience with ekart logistics in past..
But now i am feeling very bad and sad because my parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda..i made online payment.. Now i am loosing trust in flipkart
And the information which is showed to me is also very complex..estimated date of delivery is today
My tracking id:- FMPP[protected]
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june

I am Natasha from bathinda
I recently placed an order with flipkart and my parcel got shipped with ekart logistics...i was happy because i had an amazing experience with ekart logistics in past..
But now i am feeling very bad and sad because my parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda..i made online payment..
And the information which is showed to me is also very complex..estimated date of delivery is today
My tracking id:- FMPP[protected]
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june

I recently placed an order with flipkart and my parcel got shipped with ekart logistics...i was happy because i had an amazing experience with ekart logistics in past..
But now i am feeling very bad and sad because my parcel is stuck at gurgaon since 16th june..and still it didn't reach bathinda..i have made online payment...
And the information which is showed to me is also very complex..the estimated date of delivery is of todays
My tracking id:- FMPP[protected]
My order id:-OD[protected]
I am attaching a screenshot too..you can also see that the parcel is stuck at gurgaon since 16 june

Order ID - OD[protected]
Order delivered on 13 June 2022., they said installation will take till 17 June. 17 June a person was assigned but when I tried to contact him, phone was not reachable. I called flipkark, they said it will be installed by 8pm 17 June but it did not happen. Raised a complaint they said they need time till 21 June. On 18 June again someone assigned, again call did not connect. Again called flipkart, now time changed time to 22 June.
I am calling them for last 5 days, they can't tell what is the issue and why can't they fix it. Their customer care trained just to say sorry they are ill-equipped to give analysis information other than that is in app. Called them atheist 20 times no response given properly

The product is sitting in my place for 7 days now, only God knows when it will be installed.

I had placed orders of hp gaming laptop and other total worth of Rs. 54999/- for my studies. I had successfully placed order my mobile app and accordingly order id were generated by your system, details of the same is mentioned below:

OD[protected]

3. While placing the aforesaid orders I was fully assured by the return policies mentioned on the website and mobile app of you the addressee No. 1, I was also fully assured that in case of any problem arises regarding, quality, size, same shall be returned, replaced as the case may be if return request is made within 7 days of delivery of the product and trusted on the goodwill and brand value of 'Flipkart' in online shopping. The orders placed by me were delivered to me on 20th April, 2022.That order was defective hence a replacement was done and completed on 18th may. On receiving replacement unit on 18the may Since I was having manufacturing defect issues with product I had a return request on 18the may 2022 which was accepted, and my client received a system generated message stating the pick-up date of maximum upto 2nd June, 2022.

4. On 2nd October, 2022, I was shocked to see you have rejected the pickup of my order .On 9 June I was shocked to find my return request was cancelled by flipkart.On 10th June it was updated with new maximum pickup date of 13the June.On June 13th I was shocked to find no pickup has been arranged by flipkart.After repeated calls and follow ups no resolution was provided to me.No pickup and refund is being provided to me.
5.

5. I had made rigorous efforts and follow-ups to your customer care representatives, but no response was received from them. Considering the gravity situation, I also tried to made several tweets through his Twitter handle to lodged a complaint to your Twitter handle and requested to expedite the refund proceedings. Which was duly acknowledged by your twitter handle i.c. @flipkartsupport however no effort was taken to resolve the issue.

6. I had been constantly following up your customer support on phone and email and tweets but instead of resolving the issue your customer support has been giving false promises and delaying the matter to avoid the pick-up of the product. You dishonestly induced me to shop on your website my making several false representations and assurance knowing fully well that you won't able to fulfil these commitments.

7. I had suffered great mental trauma and agony in around past one month and still has not got any assurance regarding the pick-up of the product and refund of his hard-earned money. The aforesaid facts clearly show that you the addressee you are not keen on resolving the issue and this seems to be your modus operandi to fleece and cheat the clients by giving false assurances. The response of your customer care representatives also shows that they are backed the higher authorities for not resolving the issues of mine.You are deliberately not collecting the sub-Standard defective goods delivered to me, thereby causing wrongful loss to me.

Another day went by and still nothing. No reply/callback from Flipkart.

Order still not delivered. Grievance has been opened in National Consumer portal. Please find attached the number.

I will not let this go easily this time. A customer can't be ignored and Flipkart should take complete ownership for this as it was a Flipkart assured delivery.

Your customer care mail/social media no one has replied.

This is my last order with you. This was supposed to be a gift for someone and i could have bought from somewhere else but Flipkart assures delivery was one of the reasons i placed the order.