Flipkart Complaints & Reviews

I received damage fridge, in down side magnet is damage. But no one is answering properly. I want to return or replace my product.

Hi,
I ordered mobile on 7 June 2022 With order I'd
OD[protected]. And delivered to me on 11
June. I opened the package and see that mobile phone was not in the
package. I want refund/ replacement

Delivery agent doesn't come to my landmark adress he was only 400meters away for me yet he dit not come and also his behaviour was rude he doesn't know how to talk
I got the message that you have rejected your parcel but i didn't delivery agent did this..

Delivery agent doesn't come to my landmark adress he was only 400meters away for me yet he dit not come and also his behaviour was rude he doesn't know how to talk
I got the message that you have rejected your parcel but i didn't delivery agent did this.

I have purchased BOSCH 7 kg Drive Motor, Anti Tangle, Anti Vibration
Fully Automatic Front Load with In-built Heater White from OmniTechRetail through Flipkart with Order ID: OD[protected] for Rs - 27, 990 on 7th June 2022. There is no Installation happened yet.

The item received with damages and stains on it, overall looks like a showroom displayed product and requested for replacement on 8th June 2022 ( same as the day it got delivered) because there is no return policy.
I have raised multiple replacement requests

Replacement ID:[protected] - rejected
Replacement ID:[protected] - rejected
Replacement ID:[protected] - rejected
mentioning "We're sorry. We are unable to process your replace request"

Replacement ID:[protected] (Latest)
We will contact you within 72 hrs to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy.

These replacement requests get rejected between 10.30pm to 11 pm every day and the resolution dates are keep on going. Soon the same is gonna happen with recent request. I'm ready for a technician visit to make sure the complaints mentioned but that is also not happening.

Now I'm spending most of my valuable time calling customer care and the issue is not resolved yet but flipkart portal automatically resolve the issues after some time with out a resolution!!

Receiving multiple reasons for the rejection from customer care.

Most of them saying this is a technical error from Flipkart and will resolve with in 24 hours - Easy way to finish the calls

Rest of them saying the issue is escalated to higher management and will get a call back soon

Even I had a few talks with senior executives while calling customer care and mentioning issue is escalated to technical team

Another important thing that I found on the box where the product came to me are

1) the product is 2021Q2 made - almost a year old
2) Tampered barcodes
3) Different order ID: FM*****56451208

The item was already delivered to some other customers and returned. The seller is very aware of the condition of the product and keep my head hanging on this.

I'm fed up with talking to customer care executives and their senior executives daily 4-5 times a day. I would like to have the product to be return and my money back. Not trusting the seller anymore.

Requesting to make a quick resolution for this issue

Can contact me over
email :[protected]@gmail.com
mobile:[protected]

Flipkart is not delivering or cancelling the product that I ordered.its almost a month.

OD[protected]

I ordered Adidas Sneakers in May 28th from Flipkart. I received wrong product with color different. My return request is rejected many times and now my account is blocked.

It shows it has been delivered I ordered from shopsy and ekart were delivering it but I haven't received it.. It shows deliver in the morning but ni it's 5 pm & I haven't received it

My Flipkart account id with [protected] was hacked and the mobile number and email id was updated to another mob and email.Even after complaining for several times the customer care never resolved my problem.It was then showing no account with this mobile no. and email so I created a new account with same mobile no.[protected] as one customer executive told and was using that account and also had several orders with that account.But now firstly I was unable to login and even unable to update the password but after sometime got logged in account but saw that there were 2 orders with paylater which I hadn't order. Now I am receiving the messages to pay dues of paylater of 69560 Rs. He opted for 12 months EMI for pay later and due is here and getting message regarding payment.

Please Close my Flipkart pay later account
Mail: [protected]@gmail.com

I ordered prepaid redmi mobile on 23 june 2022 and delivery expected date is 2nd june 2022 but I am not get order delivery till today.
Also in application I am not seeing any information like where mobile is there only last update is shipped.
Please deliver mobile ASAP or else cancel the order and refund the amount

Hi there,

I ordered an ARISTOCRAT Small Cabin Suitcase (58 cm) - Brezza 4W Strolly (E) 58 Red - Redcosting Rs.1899 on 9th June 2022 where I opted for cash/card on delivery as the payment mode. the order arrived was supposed to arrive on 11th June 2022 so The same morning at 10:00 in the morning I made an online payment through the Flipkart App using a debit card. After money got deducted from my bank, on the Flipkart app, the status is shown as payment processing(we are processing your payment request. please check back in sometime). The following afternoon the delivery guy came I showed the same thing to the delivery agent and He called his executive who is seriously not answering the call and the delivery agent took back the order and said I'll come after some time and said till then wait for the code on app/SMS. So I waited for a few hours and called the Flipkart customer service and talked to them and I got to know that payment has been received and they said that we'll attempt delivery by 7 pm same working day. but it didn't happen. And after some time, the delivery guy asked me for a code. I said that I didn't receive any code from Flipkart. And he returned with order twice same day. I was hurt by this. Again I called the customer service, they said that the payment was successful, please wait for another 24 hours. So I waited again and on 12th June 2022, I called customer service to know the status they are asking me to wait for another 15 days and they are not sure to resolve the issue.

Mistakes of Flipkart:
1. Customer service agents making false promises repeatedly and hanging up calls on keeping me waiting on hold.
2. Payment through app not getting right.

I lost trust in Flipkart and negligence is very bad and hurt my feelings on putting shipment in front of my home and getting back twice.

Order ID- [OD[protected]]

My Flipkart paylater is overdue as my Flipkart account has been blocked so i couldn't pay. Reached Flipkart customer service several times but no good reply from their side.. now my paylater got overdue with interest. How can I pay my dues if I can't login in my Flipkart account? Tried to login or pay from the link that they provided in my message and email but still I can't pay.
Please solve this irritating issue as soon as possible.

I have purchased the real me X7 Max phone under the smart upgrade plan of flipkart but entire year i have not got the payment window as well as upgrade to new phone at the last on 9th june when i have mailed for the issue they they have provide me separate link to pay the rest amount which was 9000.
then on 10th june midnight i paid the amount but my phone still locked when i am writing this complain.

after very rigorous follow up with their customer support team no one is helping.

as i told them that i have only one phone which is unlocked by you but still its 2days they have not unlocked the phone.

I have created flipkart account four years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered a TV on Flipkart (Motorola ZX2 40Inch) on 6th June. Today is 12th June and the TV is just sitting there without having been installed! The number that Flipkart gives for the installation agent is wrong and can't be connected to. There is absolutely no follow up. The customer service agents are not empowered enough to do their job. In fact, you can't even make a call because they don't let you call. You have to wait until they call you! It is the worst situation for customers. How is the customer supposed to wait for days on end without getting his appliances installed. Such pathetic customer service!

I have ordered a Livgaurd Inverter and battery in flipkart on 6th May 2022. The expected delivery date of the product was 15th May 2022 buy the product was not delivered and the delivery date was extended to 19th May 2022 again the product was not delivered and it was extended to 22nd May 2022...I have spoken to nearly 8 Flipkart Customer support executives but they are simply waste...finaly on 23rd may 2020 i had a call from flipkart support team...they said that we are going to cancel your order...In flipkart app it was showing refund accepted till now i haven't received the refund amount...the main point is i have ordered the product using flipkart pay later option...since the refund amount was not credited to the pay later accound it was showing me to pay my 1st month due other wise the penalty amount will be added...How can i pay for the product which was cancelled

I received a wrong product from flipkart. And return request was raised the very next day. No one is coming for the pick up. And now they are telling they can’t take the product and no refund is given. Customer care is giving me a new date everyday and they are not able to resolve the issue

I was order mosquito bat that item used product and I request the association team and I was created the replacement order that requires got cancelled and I created another new issues that also I got rejected but request the call the team members they was not response properly and my number did block not able to login the official website on Flipkart they all doing chetting with customer not good his service also third class and very bad i didn't saw like this chetting company .

I have ordered a product of mivi duopod f40 on 8th of June but it was delivered on 10th of June I made payment through upi on 10 June 10:44am but the payment status wasn't updated and it is still processing and delivery boy can't give me the order as they can't get payment confirmation I contact customer care of flipkart they assure me that it had taken 24 hrs to resolve the issue but after 24 hrs issue isn't resolve and they told me to wait for next 4 to 5 days. I canceled the order now but can't get refund