Flipkart Complaints & Reviews

A worker in my office ordered a realme Narzo 30 pro for me and took full amount from me . But little did I know that he did the order from flipkart smart upgrade plan where he only filled 70% of the amount. And now the phone is locked .
I don't have the contact of the worker as he left the organization and I don't have the orderid as well.
I contacted flipkart support 11 times but got the same response that you need a order id. Moreover they put me on hold everytime telling that they are forwarding it to superior officer and disconnected the call.

If I don't have the registered mobile number and the order id then does it mean I can't unlock my phone . Should I throw the phone . I am ready to pay the remaining amount but at least tell me where to pay.

For Order ID OD[protected] I have spoken to Flipkart executives and seniors several times, but they couldn't resolve this issue and not even tried to solve. They are giving dates that they will resolve till this date.

"Upgrade window opens in -62 days" and "Payment Options open in -339 days" are written under Upgrade your device tab and Pay and Keep tab, respectively.
The days are in negative, this surely is a bug or glitch without payment link.

This bug of Flipkart or whatever this is, it is causing me trouble and loss of around 1 lakhs per day to me and my company.

How can I pay rest 30% amount which is 6000rs? My Device is currently in locked condition.

How can I pay when there are no payment Options?

Regards,
Akshay Singh
+91 [protected]

OD[protected]

I have purchased House of Pataudi Marbella Leatherette & Fabric 8 Seater Sofa set on 25th may 2022 this was delivered me on 10 june i found that one sofa set is damage and the design of one sofa was completely changed so I raised return request with Flipkart Then i called Flipkart
representative they told me technician Will on 12 june but no one visited my house then i called Flipkart representative on 13 june then they told me wait till 14 june the technician will definitely visit on given time.today is 16june and no one visited to my house then i called Flipkart representative they told me wait till 20 they me resolve my issue then today is 17th june my return request was canceled this is totally fraud Its been 8 days no one resolve my issue i recived a damage sofa i have all proof flipkart and seller not helping me

I purchased the below product from Flipkart.

Product: LG Super Convertible 6-in-1 Cooling 1.5 Ton 5 Star Split Dual Inverter AI, 4 Way Swing, HD Filter with Anti-Virus Protection AC - White (PS-Q19RNZE, Copper Condenser)
Order Date: 22nd May, 2022
Order Number : OD[protected]

After 3-4 days, I received a text message that the product was cancelled by the seller due to a prolonged delivery delay. And if you reorder it within 10 days, 2000 gift wallet money will be added as appreciation o[censored]nderstanding.

And, Since I added a 10K wallet amount for purchasing the A.C only, I reordered it(below is the info). It got delivered on 1st June, 2022 and was rejected by installation guys saying the part was missing on 4th June, 2022.

Order Number : OD[protected]
Replacement ID:[protected]

Replacement request was raised by installation guys only and hence the new order and return pick up was arranged.
Return pickup was scheduled on 7th June, 2022 and replacement product delivery date was scheduled on 20th June, 2022.
For return. I also received a message that morning that says your product will be picked by today. But once it got picked, I didn't receive any pickup success message.

Now from 7th June till today, the return status of the item is not updated in the app and the new replacement product is not shipped either.

After tons of calls and explanations and queries raised to Flipkart support, I'm only getting dates, only dates. that this date you will get an update, this date you will get an update. That's it.
We have escalated your issue. We are looking into it. Is your return pick up done?? have you ordered the new product?? your new product is on hold, technical issue... blah blah... but no resolution is provided till now.

I have been told or asked these questions only.

It's already half June, guys. I ordered it on May 22nd. It's almost a month.
And above that, there is still no update. only resolution dates I have.

Please give my money back. Please

I lost my registered mobile number and cant update my number on flipkart. Please help me with changing my number.
Email id. Nitubaruah[protected]@gmail. Com
Phone number [protected]

2 months ago I brought a phone from flipkart and now I want to buy another phone via exchange. It throws an error that IMEI does not match for my phone.

My refund requests for multiple products are being delayed due to "unforeseen issues on the seller's end" and "delivery partner issues" and then are ultimately. cancelled. I have had to reach out to Flipkart customer service multiple times to re-raise requests only to go through the entire process all over again. Terrible service. Potential customers, please beware.

Orders received on 14 June filled return on 14, In order status it was showing on 16th order will be picked up bt pickup is getting delayed

I ordered a Motorola Edge 30 on[protected] with Order Id OD[protected] and the product was a defective one. It had connection issues and it would frequently disconnect and reconnect to cellular networks. So I placed a return on 6 June 2022. Which was approved after me getting followups with numerous support agents as Flipkart couldn't follow through with their given dates and many agents just simply didn't approve the return and said to install some diagnostic application by requesting a callback .The return was then approved by an agent later after I requested a callback and without the diagnostic test so I am suspicious if Flipkart is deliberately delaying the process.The return pickup person came the next day and my pickup was rejected due to IMEI mismatch.l found that the IMEI number on the phone was different than the IMEI number on the invoice. I raised this issue with Flipkart the very same day. I have had multiple calls with the support team where I repeated the same issue all I got was a rest assured we will solve your issue on so and so dates. Later again the pickup was attempted and it got rejected with the same issue i.e the IMEI the pickup agent gets is the one on Invoice but the device has a different IMEI. I have shared the Imei images from the box, the device, the invoice to Flipkart on June 11. The date for resolution was first 9 June then 13 June then 17June .Yesterday that is 16 June I got a call from agent that just rang once which I missed and a later email saying that I should convey a time to call and they will also try recalling within 4 business hours. I suggested call times numerous times but didn't get a call and he didn't try recalling within the said 4 hours. Later today I again got a future date for the resolution of my issue. Flipkart has been deliberately delaying my issue and I have had the worst experience as I had exchanged my device for this one and I am left without a proper device as now I am using an old phone. I have talked to a dozen or more support agents and went for 2 return pickups for a mistake on Flipkart's end. And still without solving the issue all I am getting are future dates.

Hi,

My name is prashant Gupta, i ordered "Vivo T1 5G" phone on 14th June 2022.

Order ID : OD[protected]

while ordering flipkart taken my consent to share the OTP once i dully confirm that package is in good condition.

However on the delivery day 15th June 2022 delivery boy asked me OTP before showing me the package and i refused to give. then he did not wait a second and flee away from my house

i open a issue with Flipkart and what i found that in the evening eKart delivery associate rejected my order.

Later i again called up Flipkart and they bring me to the point that i cancelled my order and within a second customer care person cancelled my order .

refund initiated on 15th June however i am still awaiting my refund money.

I tried calling 2-3 times again to Flipkart, and Flipkart customer care unable to give me Transaction number or details however they are saying that i will receive .

I don't trust this company at all now as from top to bottom they are doing business un ethical ways.

looking forward some help to get my refund back.

Thanks
Prashant Gupta
[protected]

Hello I am Varun and i recently purchased Hoppup earbuds from Flipkart, After using for a while i didn't like them so I returned it now it's been more then 2 weeks and i still haven't received my refund yet that's why i want to complain about this and i hope it will get resolved as soon as possible

My mistak cancel oder plz return my product

Good Afternoon Sir/Madam, Recently On June 13th 2022
At 11:58am I have ordered infinix Hot 12 play mobile via paytm wallet. Money got deducted from my account. But It shows Order pending.
Order id:OD[protected]
Please refund my money to my wallet as soon as possible or place the order.
Note: You may get Order id is invalid but You check my Transactions to flipkart on June 13 at 11:58am.I have paid ₹8528.Please solve this issue as soon as possible.I have attached Photos of my issue please take a look and take necessary action

My iPhone 12 refund is not credited to my bank account from Flipkart seller treasure haul

I ordered a Lenovo Laptop on[protected]. I received a damaged product. I apply to replace this damaged product but two times replace failed and the courier has not come to pick it up. I called so many times to customer care they all the time told me that the technician is not visited that's why the courier partner did not pick up the product. One month has passed but still, the technician has not come yet, and also pick-up is not done yet. Product price ₹ 45840. Please help me to refund or replace this damaged product. Customer care totally helpless. Totally bad experience from Flipkart.

Bellow, I mention Order details.

Product Name: Lenovo IdeaPad 3 Core i5 10th Gen - (8 GB/512 GB SSD/Windows 10 Home) 15IML05 Thin and Light Laptop

Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]

I had ordered a product on 30th may 2022 from flipkart for rupees 255 prepaid order id OD[protected] they say that they had refunded the amount and it should be credited by 7th june 2022 but I didn't received the amount till date in my account and flipkart is not resolving my issue....

An order for Moto G82 5G was [laced on the 4th of June and the amount paid through online transaction. The product was supposed to be delivered on the 15th of June, 2022 by 2:00 PM. The product was not delivered on the 15th. Raised a complaint on the 16th of June for delay in delivery and got an update that the issue would be resolved by the 16th of June. The item was not received in the 16th as well even after 2 follow up calls. Made a call on the 17th of June and not only did they give the resolution time as 21th of June, which is 6 days after the promised date, but also claimed that the delay was due to me rescheduling the delivery of the product when nothing of that sort was done from my end.

Also the senior customer care executive mentioned I could make a 1000 calls, but they would do nothing to fix the issue caused from their end (I have attached the call recording in the complaint).

The complaint ID - IN[protected]

Order id - OD[protected]
I have purches washing machine from flipkart and they have given 2 year insurance with Jeeves insurance company. After one year the machine has break down I have complaint to Jeeves but no action was taken many request I have done but every time both flipkart and Jeeves cancel my request ticket. Now 3 month has completed and I am filing complaint on both company. Flipkart is cheating inocent people.

I didn't receive the product I ordered from flipkart and after sending request for return and replacement, flipkart rejected the request 3 times or my return policy will expire today please act immediately

It's a complaint about my recent order -OD[protected] I ORDER A jeans but I received a different item from Flipkart. the color was the same but the product was different.
I request a return an agent came and pick up the product in the means while yesterday and now at the end it's showing it's canceled.

Flipkart agent took the material (jeans) and now I didn't have the product and my return is also canceled soon look into it...

need the refund for the same..
email id- shauriya26jan.[protected]@gmail.com
cont. [protected]