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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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B
basnetpritu
from Bengaluru, Karnataka
Jun 10, 2022
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I've been using Flipkart for almost 10 years, today my account is blocked. There were a few purchases for which i had intimated a replacement, i never knew they would stoop soo low. They could have just said they can't do anything about the products they sell fr their platform, if it is faulty, instead of terminating accounts that are 10 years old. I call this fraud of the highest level. I have orders that are on the way, i have unused super coins, i am a plus member.
This can only happen in India, only possible in India, i would like to return all the purchases i ever made from Flipkart, everything and held the owners responsible under criminal charges. This is a criminal act by the owners of this Company, absolutely unexpected and shamless .
Flipkart customer support has been notified about the posted complaint.
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    Happy49757
    Jun 10, 2022
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    Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 FeetRoad, 3rd Block, Koramangala Industrial Layout, , Bangalore, INDIA 560034.

    Product is missing from the package.I got an empty box from Flipkart.Now I raise a refund issue.Then he replied me with send ur aadhar card.I am. Trying to send my aadhar but all the time Flipkart said oops something went wrong plss try again later and then I try call me back option that is also not working.pls help me Out
    Flipkart customer support has been notified about the posted complaint.
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      K
      Khanmanir
      from Hyderabad, Andhra Pradesh
      Jun 9, 2022
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      Address: 16-2-343 Malakpet palton, 5 th lane

      I ordered a phone (redmi 10S) before 10 days back but still now didn't get this order. I already visited in your hub but your exicutive asked cancelled the order is this right way to provide services. I visited 3 times in your hub but no one responded my issue.
      Flipkart customer support has been notified about the posted complaint.
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        V
        Vignesh Dakshinamurthy
        Jun 9, 2022
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        Address: Bengaluru, India
        Website: flipkart.com

        Hello,

        I purchased a product on24th May'22 and which is not fit for me as well it's a defective product, Then I tried to return it, I didn't get an option to return it. What I did then I spoke with the Flipkart Support they informed me to check the drop down option where you will be getting an option to return the product. As per the discussing I have selected a option for refund and submitted it, everyday the return I have submitted will be rejected by the flipkart team without any proper notes? So from the Day1 I use to connect with the flipkart support and discuss with then regarding to my return then they will provide an solution with in 2days you will be getting a call! So far I didn't receive any call regarding my issue. Later on then blocked my account with any proper work notes?

        I have been worried about the service they providing for a consumer like this, I tried sending several mail and call so far no reply!

        Requesting you to take the necessary action on it.

        Order ID: OD[protected]
        INC: IN[protected]

        Thanks
        Vignesh
        [protected]
        Flipkart customer support has been notified about the posted complaint.
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          M
          Mari222
          Jun 9, 2022
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          Flipkart said that they have successfully refunded the amount (Rs. 441) to my UPI but when i contacted the UPI customer service, they have confirmed that NO SUCH TRANSACTION WAS DONE BY FLIPKART. I have spoken to Flipkart customer support as well but they keep telling me to check with my bank and UPI. I have done both and both of them have denied recieving any refund from Flipkart. The reference ID they sent[protected] is also not of any help. What a fraud. Never shopping from Flipkart again.
          Flipkart customer support has been notified about the posted complaint.
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            A
            anilklw
            from New Delhi, Delhi
            Jun 9, 2022
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            Address: Itcell,hq ndrf,6th floor, ndcc2 , Jai Singh road, new delhi-110001
            Website: Flipkart.com

            I have place a order for prestige induction cooktop having Order ID - OD[protected] on date 20-05-22 with c.o.d and they delivered used and deformed shape product on 24/05/22... On same day I have requested for replacement or refund...but they refused to return the money as per seller policy ... Now 15 days have passed neither replacement shipped nor they are agreeing on refund the amount...
            It is very unfortunate for a product which delivered earlier in 3 days collected cash on delivery amount and now they are taking 20+ days for shipment...I have requested Flipkart to return or refund the submitted amount but they are not agreeing...
            +2 photos
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              S
              sheikisma
              Jun 9, 2022
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              I didn't order the product which I received on[protected] but unfortunately my family member paid(Rs. 600) and received the order(AS WE ARE EXPECTING ANOTHER ORDER TO BE RECEIVED). For your reference attached the screenshot of my orders from my flipkart mobile app and check the orders list related to the above order ID and it will not be available in my Flipkart account. I have contacted customer care and they told me that the order is purchased from the other linked number and to be frank I don't have any other linked to my Flipkart account and IF ITS THERE THEN FLIPKART MUST EXPLAIN TO ME REGARDING THIS ABOUT MY ACCOUNT PRIVACY and the customer care executives are replying as they couldn't do anything regarding the return and refund of the product as it was ordered from another number. I don't know what you are all thinking about, how my number is used to order a product without my permission and FLIPKART DON'T EVEN SEND ANY CONFIRMATION SMS OR EMAIL TO ME when someone is misusing my mobile number and ordered a product from another number. I received a SMS on the day of product delivery(attached screenshot) and after that I have contacted Flipkart Customer care and unfortunately it was late and my family member received the product by paying.

              Kindly generate a return (AS I DIDN'T ORDERED AND IT DIDN'T BELONGS TO ME) of that product and provide a refund for the product to my Bank account and also send me the mobile number of the person who misused my mobile number and let me file a Legal case against him.
              Flipkart customer support has been notified about the posted complaint.
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                F
                Flipkart Flipkart customer care helpline number 7318-608-496 all type problem solved
                Jun 9, 2022
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                Address: Mumbai

                I bought "wow aloe vera gel" from your site(Flipkart) but it gave me irritation/rash on the applied spot

                So I want my money back as the almost full bottle is left unused...
                Flipkart customer support has been notified about the posted complaint.
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                  G
                  gjb
                  Jun 9, 2022
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                  I bought "wow aloe vera gel" from your site(Flipkart) but it gave me irritation/rash on the applied spot

                  So I want my money back as the almost full bottle is left unused.
                  Flipkart customer support has been notified about the posted complaint.
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                    batababu
                    from Thiruvananthapuram, Kerala
                    Jun 9, 2022
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                    Address: Flipkart

                    Order ID - OD[protected]
                    OrderedMon, 6th Jun '22
                    DeliveredWed, 8th Jun '22

                    Item received in damaged condition.
                    Flipkart not responding to my request. I tried to contact them several times but they are not answering my telephone calls.
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Jun 09, 2022
                    Updated by batababu
                    I tried to contact them several times. Proof is attached herewith as screen shots.

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                      P
                      Puujarika Dhar
                      Jun 9, 2022
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                      Website: www.flipkart.com

                      I ordered two sofa covers from the same seller, one is damaged and the other one is of different design from the image shown, so I raised replacement within return window but the delivery guy came and refused the replacement of the original product saying it is not same as shown in the image
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Jun 09, 2022
                      Updated by Puujarika Dhar
                      Since I got the wrong item obviously it won't match the website description or image
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                        M
                        Makesh K.G
                        from Ernakulam, Kerala
                        Jun 9, 2022
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                        Flipkart is continuously exhibiting lethargic attitude in delivery and the only resolution they can provide is taking return. but then what if the customer planned something on a particular day believing the committed delivery date. My major concern is about the order cancellation reasons.

                        May 2022 - Order ID - [protected], Delivered after a week
                        June 2022 - Order ID - OD[protected]
                        Size Ordered - 8, Received - 6, Package damaged and there is no option to mention that i received wrong size item. After return, the reason become "You returned this order because you needed it in a larger size.", where is it mentioned that i received wrong sized item and the days i wasted to receive this product ???
                        June 2022 - Order ID - Cancelled this order telling the customer care executive as i lost my trust and i don't think that i will receive actual product on time, but after cancellation, reason become "The seller has cancelled your order because the courier service provider is unable to deliver to your location" in the portal ... Is this the actual reason for cancel the order ?
                        The seller has cancelled your order because the courier service provider is unable to deliver to your location
                        Flipkart customer support has been notified about the posted complaint.
                        Jun 19, 2022
                        Updated by Makesh K.G
                        Any update on this concern ???
                        Jul 09, 2022
                        Updated by Makesh K.G
                        After a month am yet to receive an update
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                          P
                          Poonam.asi
                          from Delhi, Delhi
                          Jun 9, 2022
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                          Address: Flipkart
                          Website: Flipkart

                          I have a credit card OF HDFC BANK, from starting there is 5 times deduction FOR M FLIPKART INTERNET TOTAL FOR RS.7026. KINDLY RESOLVE IT. PAY BACK OTHER WISE I WILL DO CASE AGAINST FLIPKART.
                          +5 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Jun 09, 2022
                          Updated by Poonam.asi
                          Please solve it
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                            J
                            Jyoti10@ranu
                            from Rajgarh, Madhya Pradesh
                            Jun 9, 2022
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                            I ordered a trouser while they sent me an old jeans of same brand.I called customer care they assured that they will resolve it but there is no such action so far. I want my item to be replaced by the one I actually ordered .Flipkart is not responding .Order ID - OD[protected]
                            Flipkart customer support has been notified about the posted complaint.
                            Jun 10, 2022
                            Updated by Jyoti10@ranu
                            No action till now they are not doing anything about it
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                              B
                              bhanuuday
                              Jun 9, 2022
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                              Hello,
                              Flipkart in partnership with idfc first bank has assigned me a credit line of 40, 000. i paid the first emi for the month of may on idfc first bank app instead of flipkart as i received a notification to pay on 14th of may.

                              The same has not been updated on my flipkart paylater account. i sent them multiple mails and done many phone calls to their customer support but they ain`t listening to me and compounded my may due which i already paid with due due and want me to pay it in full.
                              what is supposed to be 4, 848/- in emi is now 11324/- includes my already paid 4, 848/- emi amount.

                              I am clueless on whom to reach out to. if i contact idfc, they say to contact flipkart and when i do reach out to flipkart they say to reach out idfc.

                              Please help.
                              Flipkart customer support has been notified about the posted complaint.
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                                R
                                RajBhaira
                                Jun 9, 2022
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                                Address: Sate mail chok bishnugarh

                                Please delivery my order from my home
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  Amit Borgaonkar
                                  Jun 9, 2022
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                                  I have orderd a table which was defective then i requested replacement so i got replacement after 10 days but it was commited 3 days, after productive again the product condition was not good so this time requested return and refund again they commited it will take 2-3 days but still there is nothing happend

                                  Refund ID:[protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    R
                                    rsreedevan
                                    from Kochi, Kerala
                                    Jun 9, 2022
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                                    Address: Kochi, Kerala
                                    Website: flipkart.com

                                    I am not able to pay my due amount of smart upgradion plan due to invisible payment mode .
                                    I have already raised issue in flipkart customer care since 4 days but no response. My phoen will get locked TOMMOROW by still not response .
                                    Supportive team answer me to “My team wll contact you “but no call received regarding my issue.”
                                    Still no response even after multiple followups
                                    Flipkart customer support has been notified about the posted complaint.
                                    Absolutely no response from Flipkart and now my phone has been blocked.
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                                      Akshansh niranjan
                                      from Lucknow, Uttar Pradesh
                                      Jun 9, 2022
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                                      I was order Panasonic 1 ton 5 star window ac 4 June 2022 & delivery date showing 8 june but today is 9 june now product not shipped by seller ( omni tech retail).
                                      +2 photos
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                                        J
                                        jamsheddastur
                                        Jun 9, 2022
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                                        Address: IndiaFlipkart

                                        PNR Number F7LNHM
                                        BOOKING ID[protected]

                                        I would like to explain in details. I have book the air ticket from Muscat to Mumbai & Mumbai to Muscat . I have traveled from Muscat to Mumbai on 20 May 2022. My return ticket was on 27 may 2022. On 25 May i have received email that your flight is reschedule so cancelled my flight.

                                        SO it means i have not completed my Travelling, I should get my return ticket money. so status should not be complete.

                                        I have attached 2 emails which came from GO FIRST that your ticket is cancelled & refund amount is 8888/- Second email stating that refund amount is processed to your a Agency Payment. Pl. go through my both attachment properly. It is self explanatory.


                                        Payment Information
                                        Payment Type : Agency Payment
                                        Amount : INR 16, 418.00
                                        Payment Date : 09 May 2022
                                        Payment Status : Confirmed
                                        Payment Type : Agency Payment
                                        Amount : INR -8, 888.00
                                        Payment Date : 25 May 2022
                                        Payment Status : Confirmed

                                        what i have understand that in flipkart status is not update properly. So check the details i have submitted & do the refund process of my balance amount 8888/-. If this email is not clear If call me so i can explain more in detail.

                                        Regards

                                        Jamshed Dastur
                                        +[protected]
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jun 19, 2022
                                        Updated by jamsheddastur
                                        Dear Aayat Bhat.

                                        ​Today I have received the refund confirmation email from your company. The amount which they are mentioning is ₹6686.5/-
                                        Refund Details
                                        Refund Amount ₹6686.5
                                        Great news, we’ll refund your supercoins, if you used them to pay for your booking. The cancellation fee has been deducted from the amount paid.

                                        My question is y Cancellation Fee has been deducted When GOFIRST paid you full amount . Because of postponed of flight it was cancelled. I have to reach my destination same day.

                                        I am very disappointed with this amount I have cancelled the ticket because FO FIRST has postponed the ticket
                                        It was not my fault. Second when I Cancelled the ticket GO FIRST confirm that there will be full refund.
                                        As GO FIRST promise they have refund 8888/- then y you are refunding to me 6686.5/- In my previous email I have given proof of refund amount which GO FIRST has refund to you.

                                        I want my full refund.

                                        This is wrong as per me.

                                        Payment Information
                                        Payment Type : Agency Payment
                                        Amount : INR 16, 418.00
                                        Payment Date : 09 May 2022
                                        Payment Status : Confirmed
                                        Payment Type : Agency Payment
                                        Amount : INR -8, 888.00
                                        Payment Date : 25 May 2022
                                        Payment Status : Confirmed

                                        Regards

                                        Jamshed Dastur
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