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I submitted a return request for moto g82 5g mobile phone on 30/06/2022, but nothing has been resolved yet. Till now the product has not been picked up by flipkart, after talking to customer care, first on July 3, then on July 7, then on July 11, it is said to pick up on July 11 and today we are saying to pickup on July 13., i'm really very 2 disappointed for your service, plz resolve my issue ASAP.
Flipkart customer support has been notified about the posted complaint.
Yesterday I had a discussion with one of the Escalation team his name is Saroj. He said as Flipkart failed all deadlines and he confirmed to initiate the Refund 14-Jul-2022.
Today another escalation team saying i need to wait till 24-jul-22.
they are not following policy but customer need to wait what ever day they are postponed.
Everyday i am calling to flipkart evryday and everyday new dates are given.
With Regards
Soma