Flipkart Complaints & Reviews

I ordered a saari. But the saari is not as I expected so i return it. My return request is approved but no one picked up the product, so i call on customer care of flipkart and they told me that my return request is accepted and processing but after two three days my return request is cancelled.

Hi Team,

I used Flipkart pay later service, but I was not sure when it was used and I forgot to pay those. But three months back I paid those charges and amount, still it is showing as write off in my cibil. Please remove write off comment in cibil ASAP.

Please reach me on siva.[protected]@gmail.Com in case of any quries.

Ordered grocery items and did the online payment - the status shows it is delivered - but delivery was made and no one contacted as well for any delivery.

All the 23 grocery items and lost somewhere by the delivery company and now I have chasing the customer care of Flipkart.

Why don't they keep a simple OTP confirmation on delivery - so that they can track if the delivery if done properly by the courier company or not.

Decided to never do pre-payments in future and will avoid Flipkart in future.

Order ID:
OD[protected]

It’s a prepaid Order. I ordered Apple iPad on Flipkart which costed me Rs.27, 900 moreover I received an empty box when I tried reaching the customer care to replace the product or refund it they just kept on waiting out my time just by opening the query and closing it automatically again I have to call them and raise the complaint so that they can resolve it but till date they did not do it. It’s been a month since this process is going on and today all of a sudden they blocked my account I don’t know whom to contact how to reach them, because when I tried reaching them on the customer care email ID they say thatThat particular email ID is not in use how come it it will happen and as my account is blocked I cannot contact them. kind request from my endPlease look into it and resolve this issue as soon as possible thank you

Respected,
With due respect i like to inform you that i am a plus customer of flipkart. I ordered laupala dinner set on 29 th may(order ID-OD[protected] and this order delivered on 30 th may but by mistske i received wrong item and the item is 5 kg surf excel and i give all the pictures with this email. After that i tried to return it for getting refund but Flipkart customer care says that please replace it and it will definitely replaced on 4th June but delivery partner denied it. After talking with flipkart team they says that the item is delivered today but accidentally same occured and delivery partner denied it. Please take necessary action againt this and give me right item as soon as possible then i should be highly obliged to you

Take necessary action for further process

Thanking you

Yours Faithfully
Debayan chakraborty
Registerd number-[protected], [protected]

Sir i have order my phone RED MI 10 and phone cover on date 3rd june 2022 .order id -OD[protected].
i done with payment at the time of shopping .previously its showing delivery at 5 june .but i have not recieve my item till date and date are increasing day by day .please see regarding in this matter.thank u

I bought phone on june 7th 2021 under flipkart smart upgrade plan...i made 70% of payment during the time of purchase...according to that plan within 1 year the payment must be made to flipkart...i paid my remaining 30% of amount on may 16th 2022..my phone got locked today..even after making payment before 20 days i still get due notifications...they are sending threatening emails to me...despite making more than 25 calls to the customer care of flipkart they are not resolving my issue...this is my order id(OD[protected]
this is the payment link: This is the transaction link : https://secure.payu.in/processInvoice?invoiceId=99ef771f2a7205a19afdd36d4e994e72...⇄ that i used for payment...

I have been playing Gamezone over a year now, but lately, in the game Pets Rush, I noticed that bots are taking over the game entirely. Even if I score lakhs of points, the opposite player(bot) will have only a few hundreds upto last second if the game, but at the last 1 second, the score goes to[protected].
By this, my supercoins went from 1056 to 839. I lost over 200 supercoins bcs of this.

Dear, sir/mam

I have ordered Zebronics h61 motherboard but i have received SMPS power supply. Then I have complained on flipkart customer support regarding my query. They told me that my return request has been created. Now, today delivery boy is telling that product is not matching I can't accept this order. I am continuously calling flipkart customer support they were telling me that i have forwarded your issue to the concerned team will get back to you soon.
Why it happening please solve this issue ASAP...

For your reference I have attached a video link

Hi,

I had purchased Vivo X80Pro mobile phone via Flipkart and it got delivered to me on 2nd June-2022.
Since this mobile is mostly having best camera so i tried testing different camera and video option on 3rd and 4th June-2022.
Here i found that mobile gets overheated when i use camera more than 35 to 45 minutes which is very surprising to me.

So i raised request to return product on 4th June-2022. After lots of back to back phone calls with different customer care executive (explaining them same point again and again) finally they agreed to schedule technical person visit.
Before visit of technical person, executive asked me to do Factory Reset of phone. So i did same and tried same camera photo and video scenario and i found that mobile still overheating.
Heating specially observed on sides of mobile body which in turn unable to hold mobile in hand since i can feel heat a lot.

Now when Technical person visited to my home he just installed some app on my mobile to check temperature.Then he taken photo of mobile temperature and uploaded to flipkart.(Before his mobile check i haven't used mobile more than 1-2 hrs.So definitely temperature would be less which was around 33 to 35 degrees)
After this i got to know that my issue is marked as resolved. To my surprise what it this process ? He doesn't even checked my issue and directly marked as resolved?
He not even executed camera usage scenario of more than 35-45 minutes which i faced earlier.

For more information i executed scenario when mobile was factory reset and there was no any app installed other than preinstalled apps from Vivo.
Also camera usage was inside my home and not outdoor so there should not be extra temperature of outside which may cause overheating.
After this i requested return issue of mobile and still there is no any communication from Flipkart.

So i have written official mail to Flipkart to take this mobile return and do refund of this mobile.
I have not paid 73 thousand rs for buying such a horrible piece. Its huge amount for me.
In mail i told flipkart that do whatever communication with vendor or Vivo from your end.Since i have purchased mobile from your website so here i am contacting you.Its your job to resolve issues from customer since i am Flipkart customer and not vendor or Vivo customer.

If my issue will not get resolved then i am open to file complaint against Flipkart in Consumer Court.(Since there is no proper answers from flipkart and no proper issue resolution)

I don't want any replacement product and if you are forcing me to take replacement product then i need written communication from flipkart that if anything happens to me due to overheat issue then its flipkart responsibility.

You can track all my activities via below mentioned mobile number.Same is registered with Flipkart.

Thanks,
Abhijeet
[protected]

Hello,
I had purchased 2 items from Flipkart I.e bed & wardrobe. Product was delivered on 27th a May 2022 & installation was supposed to be completed by 30th May 2022. But it is still pending. I keep getting message from Flipkart stating that a team has been assigned for installation, but I haven’t received any call from them. Furthermore the number of installation team provided in message is not working as well. Later, I get the message that team couldn’t contact me so the installation has been canceled. This same cycle is being repeated since last 10 days. Today is 8th June 202, still installation is pending. I have lodged complaint to Flipkart customer support but no positive response till date. They just talk and assure that action will be initiated but none done so far. Also now I am not able to return the products, it says only replacement is possible. My money and time is being compromised here. So I want to raise a complaint, the Flipkart should either install the product as soon as possible or else Refund my money

Bad service from flapkart. I'm trying to prestige cooker return. but return option not available i called/chat customer care no response. customer care ajent telling me 24 hours 48 hours need to waiting I am totally disappointed. please resolven soon as possible

When I was surfing my mobile I got a pop up notification regarding of mobile offer worth RS 59999 in this you will get that mobile in 859 Rs only. I thought it was an opportunity. Because timer also started, that you will get this mobile with in 20 min. All you have to pay 859 Rs. So I have paid 859 Rs through my phone pe app without wasting time. But I haven't received any msg yet. That means I was cheated. Please refund my money as soon as possible. Thanks

Due to late payment of 'flipkart pay later' of rupees 799/- as i couldn't pay for some technical reasons and sometimes bank problems.
now i have paid anyhow that amount in app flipkart. But it is still showing in my cibil as negative impact by IDFC bank, this is creating problems in my new credit card apliction.

Kindly Resolve this issue. I'll be grateful to you.

ORDER ID : OD[protected]...

I have ordered Redmi T10 on Flipkart which was expected to arrive on June 9 and today I have received a notification that my order has been cancelled by the Flipkart seller. This is a betrayal from their end as when I had ordered they have plenty of stock available. My order id is OD[protected].

I want my order on time as it has wasted my time.
Many customers have been facing this issue from Flipkart. They are making it normal. I just don't want sorry from them.

I m A.Sarathbabu I got stucked in a fraud of fake website i. E Flipkart lite explore plus. While I am using my phone I got one pop up and I clicked on that website. Where is shows some offers like OnePlus 8pro glacial green mobile which cost is 59, 999rs in market but their offer says the price of OnePlus 8pro glacial green for rs.859.

I thought this is an amazing offer I will never get chance like this and I got excited and...

I had ordered an iPhone SE 128 GB (Red) which was to be delivered on 4 June 2022. At the time of delivery the delivery executive asked if I want the package to be opened (an option Flipkart provides) to which I said yes. As soon as he opened the brown box I noticed that the iPhone packaging seems to be repacked and further inside the phone box, there were white marks on the front and back of the phone. There was also a scratch on the top left side of the screen bezel and adhesive/glue dangling out from the right side of the screen bezel indicating that the phone has been tampered with. I immediately refused to take delivery. But the delivery executive kept on arguing that in any case I have to provide the OTP and take the delivery and if I have to return the product that needs to be done later via Flipkart. I asked him to put me on phone with someone from Flipkart but he said that's not possible. I also tried contacting Flipkart customer care and the seller (via the option in the app) but there was no response at that time. I also tried using the chat option. After arguing for about 10-15 minutes and seeing that he won't leave without the OTP I gave up and provided him with the OTP hesitantly, as the app also mentioned under the orders section that the return window is available till 5 June 2022 (next day.)
The whole interaction was recorded on CCTV.

Within 10 minutes of taking delivery I called Flipkart customer care and informed of my issue. The first representative (Sachin) understood the problem but said he's not able to file a complaint as on their end in the system the product is not marked delivered yet so I need to call again in a couple of hours. So I called again 2 hours later and the next representative ( Anjali) said she has taken the complaint but due to some technical glitch the complaint has not completely gone through but I need not worry as it has been notified to their team. Later that night I received email confirmation of the delivery and called the customer care again, the representative (Payal) then informed me that the complaint is now registered and I should hear from their team on or before 7th of June to facilitate further.
On 5th of June I got a call but missed as I was driving, and there wasn't the option to call back on that number. Within 10 minutes I called the customer care and I was told they'll make another call. (I also received an e-mail for that late that night, I responded to that as well but there was no response at all). The next day (6 June) I got the call again from a representative (Laxmi) and a few seconds into the conversation the call was ended on their end. Again, I had to call the customer care and the representative asked me to wait again for the next call. After having to wait another day, on 7th of June I get another call from the Flipkart team. The representative informed me that now someone from apple recovery team will contact me and investigate further. I asked why is not Flipkart holding any responsibility into this and I received unsatisfactory response and she just asked me to give feedback on the email and ended the call. It has been 4 days and after contacting the customer care back and forth for about a dozen times there hasn't been any resolution and neither have I been contacted by anyone else. I am sitting here with a damaged product and not able to get it replaced or get a refund for it. In the return policy on the product page it shows in case of damage/missing items the seller is responsible for replacement but the responsibility is being passed on and on. It has been very frustrating and heartbreaking because it is not a small amount of money that I can let go. I request you to kindly look into the issue at the earliest and provide me with a quick resolution.
(The CCTV footage and video of the scratch and glue is too large to be attached here, I can share that later if needed).

I have ordered a HP 64GB Pendrive from Flipkart on 3rd June and it has to be delivered on 4th June. I have waited for the product whole day and in evening when I checked the status of product it is shown as delivered. when I called to delivery person he ask me for my phone number first then he disconnect the call and call through his personal number and ask me that he will deliver the product next day and disconnected the call. again when I tried to call him he picked the call and told me that product address is not correct and disconnect the call, I called him again and told him if the address is wrong then how other products will delivered in same address then he told me that product is already delivered. every time I called him his statement was change and how could he delivered the product to some other person without calling me or without Otp. Do Flipkart have any care of money and time of his customers ? already submit my complaint to Flipkart and no resolution provided or no action taken by Flipkart yet.

I am writing to you to raise an issue about: flipkart cheating

The issue that I have experienced was: We Have Ordered One Product In Flipkart With Cash On Delivery Option
But Before The Delivery We Paid With Online Payment Through Pay Now Option In Flipkart App.

But While Delivery The Delivery Executive Told Amount Not Credited, So Pay Again The First Transaction Amount Will Refund

But Not Yet Refunded, So We Paid Twice For Single Order.

Order Id- OD[protected]
Name - purepet Chicken & Veg 2.2 kg (2x1.1 kg) Dry Adult Dog Food
Seller: CIGFILLIMITED

We Tried For Contact Customer Support But It Is Very Hard To Contact Customer Executive Officer And If Once Contacted Then They Are Not Helping Just Putting Hold The Call And Will Disconnect. They Are Giving False Statements And Cheating Us

Invoice Number # FAJ4YN[protected]
First Payment Transaction ID - WSBI[protected]IGAN
Second Transaction - UPI/P2M/[protected]

It occurred on: 25/04/2022

Be honest

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Adam Vengatesh

Order ID: OD[protected]

I have requested for return my order realme tab 3. Return accepted bt Flipkart and pick up date was assigned on 4 June 2022. But the pick up not scheduled till now. And I did receive my refund amount. I have called several times to customer care executive but they didn't resolve my query. Due to this I can't go anywhere. And my credit card bill was also due on 7 June. How could I pay untill I get my refund. Who is responsible for this. I want my refund on priority basis. I have also lodged a complaint in consumer grievance.