Flipkart Complaints & Reviews

Hello Team, I lost my number associated with flipkart few years ago. Since then I have not been using the account linked to my email id: [protected]@gmail.com. Since last 2 years someone is using my account with my previous number. I can get all the updates for this account but unfortunately I cannot deactivate this account, for deactivating it send OTP to my old number. I cannot even change the number because it sends OTP to the old number...

I have placed an order in Flipkart and I did online payment and the money has been deducted from my account but Flipkart is denying that the money has not been reach to their account however I have deduction ID and debited sms..they are denying to refund my money

I have ordered urban denim cargo pant but i received another jeans of same brand with no tag after process of return the delivery come for pickup but pickup boy denied to return due to no tag of company i talked to customer care they initiate return two times but pickup boy denied twice for reason of brand tag but the product doesnt have any brand tag kindly give attention on my order id i am suffering a lot due to your return policy

Dear team

I am writing to express my profound dissatisfaction and demand immediate resolution regarding a recent order placed on the Flipkart platform. On [[protected]], I placed an order for the [Nike Asuna 2], eagerly awaiting its arrival. However, I was shocked to receive a notification stating that the seller had unilaterally canceled my order without my consent. This unilateral action not only breaches the trust I placed in Flipkart but also constitutes a violation of consumer rights under the Consumer Protection Act, 2019.

Furthermore, upon further investigation, I discovered that the very same product I ordered is still actively listed on the Flipkart platform, albeit at a significantly higher price. This apparent price manipulation raises serious concerns regarding unfair trade practices, as outlined in Section 2(21) of the Consumer Protection Act, 2019, which defines unfair trade practices as any deceptive act or practice affecting consumer decisions.

Moreover, Section 2(47)(z) of the Consumer Protection Act, 2019, defines a "trader" as any person who sells or distributes goods through any method of retail or wholesale, which includes online platforms like Flipkart. By allowing such opportunistic price manipulation to occur on its platform, Flipkart may be considered complicit in unfair trade practices, as it fails to fulfill its obligations as a service provider, as outlined in Section 2(47)(x) of the same Act.

The urgency of this matter is compounded by my immediate need for this product, for Flipkart's actions have caused me immense inconvenience and disappointment, and I question whether this is how loyal customers are treated.

Hi team,

This is bhavna writing here. I ordered royal view top pant co-ord set on saturday 3rd feb 2024. I received the order on 6th feb. I tried but the dress was not looking good suit on me so i raised the return request 1days after the delivery. On friday one delivery executive came for pickup but unfortunately my baby didnt gave and i asked the executive to cancel the return request after which i raised the return request again and one of the delivery exceutive on saturday i. E. 10th feb came to pickup the parcel. The parcel was picked up by us and till date no return has been issued and moreover 2 delivery executive came for same product pickup after that.

Kindly look into the matter and give me my refund back. I dont know the order has been taken where by the executive and my return request is applicable till 16th feb only.

My order number - od[protected]

Regards
Bhavna

Iam ADARI rajendra prasad
Register mobile number -[protected]
I purchased tv[protected]
I have warrenty
1 year comprehensive warrenty+1 year additional warrenty for pannel/ module+ 3 years complete tv protection
Please repair my tv vertical lines on display

I have order I phone 15 from flipkart on 9 feb 2024 and also pay the full amount and the product expected delivery date is 10 feb but product not received yet from ekart logistics pune pimpri hub. I continually taken follow up with flipkart support team but they did not resolve my issue, I need to travel some where but I could not because of this issue I cancelled the my travel plans.
Ekart Logistics tracking I'd: FMPP[protected]
Order I'd : OD[protected]

Please my pay later and emi options are blocked . I have paid all the payments on time and without any faults .From may days I have facing this problem from many days do I am complaining it is not resolved by own so please resolve it .I want to do shopping on Flipkart more my limits are more so I don't want to loose it .

I have placed return request in Flipkart on Feb 6. And I was waiting at residence for delivery partner to come and pickup the parcel. Disappointingly, no one came from Ekart to pickup the parcel. Nor called me neither answered my calls. The return request was getting postponed for consequent days. Kindly help me with completing the return request

: IN[protected] [Incident: IN[protected]]
OD[protected]
Dear Sir Concern Regarding my order refund,
I have already Many times inform you to courier Person not come to pick up my package and multiple pick up was fail by courier person
I have already multiple times inform you, and you have also promised me to provide me alternative resolution with seller for advance refund but you promised was not done so please help me immediately today and solve my problem and refund my amount
And call me now [protected]

I ordered Motorola g32 with exchange of my old mobile. Delivery boy came, checked thoroughly the condition of old phone, approved for exchange then said he can't deliver my order as he has done some mistake in exchange criteria and refused to give me my order. When I plead to contact customer care so that I can get it by today he rudely behaved with me at the extent of violent physical contact and denied. I was assured to have my order by today, and I believe you guys can help me out. I can't suffer because of fault from delivery boy

NIC: IN[protected] [Incident: IN[protected]]
OD[protected]
Dear Sir Concern Regarding my order refund,
I have already Many times inform you to courier Person not come to pick up my package and multiple pick up was fail by courier person
I have already multiple times inform you, and you have also promised me to provide me alternative resolution with seller for advance refund but you promised was not done so please help me immediately today and solve my problem and refund my amount
And call me now [protected]

Due to return.flipkart blocked my account . kindly request please unblock my account as soon as possible

Hi, i ordered a surprise gift for my wife and i item which was she received a completly different product. The delivery was open delivery but the received person didnt know what was the actual product. I only comes to know that the product was completly different only whe she sent me the photos. I was trying to return the product from last one week. Flipkart is keep rejecting it.The product which i received a low quality product.

The seller give a damage product to the customer and after I complaint too many times by the Flipkart the seller not replace the product till yet and the seller misguide to the customer. I will file a police case against seller and Flipkart.so as soon possible replace the product otherwise I will file a case against seller...

I am writing to bring to your attention a concerning issue with the recent delivery of Order #OD[protected]. I have attached all the required images depicting the packaging and product condition upon receipt.

Regrettably, I received a used product, as evident in the attached images. The product has clearly been delivered to someone else before me, as indicated by the visible name, address, and returning address. Both the packaging and the product itself have sustained damage during transit.

Furthermore, I did not receive the invoice and manual for the product. The box in which the product arrived is old and belonged to someone else before it reached me. It appears that I have been sent a previously returned product.

In light of these issues, I kindly request an immediate replacement for the product. I understand that such situations can occur inadvertently, and I trust that Flipkart's customer service will promptly address and rectify this matter.

I appreciate your prompt attention to this matter and look forward to receiving a resolution soon. Thank you for your understanding and cooperation.

Best regards,

Devesh Sahu

My Flipkart account is blocked, and my Flipkart pay later payment on duo date but my Flipkart account is blocked, so I haven't my Flipkart pay later payment.
My Flipkart account to unblock too my pay later payment doing

I ordered Skechers sport shoes of Rs. 279 from this website which is in the name of flipkart.
I paid the amount online but no confirmation received or tracking I'd . Please refund my amount please.

Recently I have purchased Firebolt Smart Watch in Flipkart website
Within in a day I'm facing battery backup issues,
I gave the watch to Vishwin Solutions (Ambattur, TN) Service center on December 28, 2023, but have yet to receive a replacement from the brand.
Today As spoke with your customer service professional, they indicated it was the billing process.

Hello, I Completed my transaction on February 05 2024, to FLIPKART INTERNET pvt Ltd having
UPI Transaction for PPPL19113330594050224164538
UPI transaction ID[protected]
To: Flipkart Payments
flipkart.[protected]@hdfcbank
From: B Mounika (State Bank of Inia)
[protected]@oksbi
Google transaction Id
CICAgLCB-e3ISw

I have ordered an iPhone on 24th January. The delivery was promised for 2nd February. It did not reach me. The shipment reached the nearest hub at 2pm on 3rd February and showed delivery for 4th February. The hub is about 5 or 7 km from my office, where the delivery is to be made. On 4th the delivery did not reach. On contacting and complaining in various different ways, I was assured delivery by 5th February 6 pm. That too did not happen. At 6 pm I was told it would surely happen by 8 pm. I did not receive any response from flipkart. When I called them at about 9:15 pm, after long hold and deliberation I am now told that it would happen by 9th February. No reason was assigned for the delay, no written confirmation. All this communication is with the customer care. They do not allow me to talk to senior officials nor give me a proper satisfactory response. The same product is avaiblenon their site at 2 days delivery. Why are they delaying my product. Please help me resolve this issue. Order ID OD[protected].