Flipkart Complaints & Reviews

I shopping on flipkart boult audio z40 product, he received me 25 date, after check some technical issues I was doing return but flipkart in not policy so he arranged replacement. 28 Oct noon time my replacement came . Wish Master not open box delivery, we want flipkart trust so I given otp, wish master delivery success. After I open box I saw flipkart box tempered and product brand box is open without product seal.., I open then product box.after then I saw product box in not my product in this box uses round shape watch .after I return raised ..but today 21 Nov still return not accept.many time I complant then but cs and gravies not resolved.

Hello, order Id OD[protected], I have received this order on 10th November and from the same day I have contacted the customer service via chat as well as via Social media.

I am literally getting harrassed here. From that day itself I have contacted at least 50 times with the issue but all I get same Canned responses. Seems like I am talking to a BOT.

Few days back I received a call from a lady named Sameena who was again ROBOT to talk with. Surprisingly she was on recorded call yet she kept lying about the details even when I asked the same thing 5 times to her she was not bothered to check and reply to me but just kept lying.

I received newspaper instead of the item. I was asked to share images of the packaging after 6 days. They didn't called me on the same day neither they called me on the next day (11th) yet Sameena argued that they called but when I told her I am recording the call she instantly changed the statement that they didn't called me on 11th.
Then I received call from 12th and it was a missed call. Again I contacted the customer service reporting the same yet again same response and then next day same thing happen. I faced the same issue until Sameena called and lied about the service.

Now as mentioned the lady asked me share image of the packaging after 6 days and I said how do you expect me to keep the packaging with newspaper safe for 6 days. Well she kept arguing like a ROBOT.
Still not sure what she wanted to check if the item was completely missing. She didn't even raised complaint.
She instead told me she will close complaint and if I share images then I will have to reply to her email and I did. Few days crossed no replies on that too.

Again I contacted social media team and from last 2 days I am again speaking with a BOT who keeps saying the same thing instead of calling me.

I just want to know how many times does FLIPKART expect me to raise and keep contacting the customer service until I get the resolution.

Horrible service. No doubt Amazon is much better than Flipkart here. At least they know how to deal with customers.

Gulf oil open and useful oil delivery very bad service.

I have order a Chromebook and on it apps are not working so i decided to put return request after 12 days it got cancel I'm a student my money went 😥

My complaint regarding orpat hand blender. 3rd nov. 23 order confirmed shipped 4th nov. delivered 4th nov. 23 trying to return after so many times they're accepted for refund, return approved 19th nov. 23 and picked product 19th nov. 23 at noon but i received message that unsuccessful pick up and reschedule my product for pickup, why my my product not proced for refund?

I ordered a grocery basket worth 3095 Rs from Flipkart on 29th October 2023. It was supposed to be delivered on 31st October 2023. However, I did not get my order on that date. When I called the customer service to understand the reason behind the delay, they said it will be delivered by the 4th of November. I was patient and waited till 4th and when I still did not recieve the order, I called customer support again and they delayed it till 7th. I wanted to cancel the order but they said cancellation was not possible. The date kept getting delayed from 7th to 10th, then from 10th to 12th, 12th to 15th, 15th to 17th, 17th to 20th, 20th to 22nd and now 22nd to 24th of November. I get no update about the order on the flipkart app and everytime I call the customer service, there is a new person at the other end where I have to explain all the issue from the beginning.

The customer service executives are completely clueless and repeat the same dialogue everytime where they say " We will highlight your issue and forward it to our seniors" and they have no idea what happened to the order.

I am completely fed up with this pathetic treatment by Flipkart where they are unable to cancel the order and refund me and also are unable to give me any details about the order. I need recompense from Flipkart for their treatment of my order during this period that has been mentally exhausting for me.

Order ID: OD[protected].

I purchased a refrigerator on October 10th, 2023, by exchanging the old refrigerator on the Flipkart app. The old refrigerator wasn't picked up by the delivery executive because the brand name I provided in the app for the exchange product was 'ALL Others, ' as my refrigerator brand (BPL) was not listed in the options. However, the executive mentioned they didn't have an 'ALL Others' option in their app; they only had 'Others.' Due to this technical issue(APP has only "ALL others" option), I was asked to raise the matter with Flipkart customer service and pay the exchange amount.

After raising a complaint on Flipkart, a customer executive assured me it would be picked up within 4 days. However, nobody showed up, and despite raising 15+ complaints, they kept giving different dates for the pickup. Now, after more than 40 days, they claim that the exchange item cannot be picked up.

This feels like a form of cheating. It seems they intended to prolong the process to prevent me from returning the product."

I lost my previous sim card and is not active. I need to change my registered phone number to a new sim I am currently using. I have been addressing this issue for the past 5-6 months and no appropriate solution had been provided to me yet. Kindly get my registered number changed so I can keep using the plus membership benefits I have secured by using all these years.

Now days flipkart service has became third class from month i have registered a complain to flipkart pay later emi and pay later not working and this issue i face every month such a third class service of flipkart no 1 third class service and third class customer service bokas service of flipkart...

My mobile number [protected].

My pay later account block.

I cleared all the due but still not able to access it.

Please help me resolve it.

I have done 2 international bookings from Flipkart on 19/11/23, first one showed as booking failed and the amount was deducted and not refunded back. Second time also it showed booking under process and then showed as booking pending and showed that I will receive the itinerary by 7:41am and again the money was debited and not refunded back. The worst part no transactions are shown in the Flipkart app. There is no quick support from Flipkart and even the customer executive themselves does not know want to do. We are spending our money and calling you and the are keeping our calls on hold for more than 5mins which is like nonsense. The customer executives if they feel that the customer is not convinced then they won't send any feedback links. This the last and final service that I would take from Flipkart. I need my money back soon. The speed that you show to take the money is not shown for returning the money.

I was order this bottle 16th October 2023 then its my status showing me as delivered today its continue showing me 3 days the i received my order at 21st October 2023 but still status not updated that delivered. so i contacted flipchart support executive they said pleas wait for 24 hours for updating status. after all of this my states showed that cancelled my order at 23rd October2023. also i didn'treceived any invoices which company require, i tried to download from flipkart but i failed. and my big issue is the thing is that, i received wrong item which is i got plastic of cello in blue colour bottle i dont want this type of product i want to return i wanted to my refund amount is rs.585/-

मैं सोच भी नहीं सकता था कि फ्लिपकार्ट जैसे ब्रांड चीटिंग करेंगे पॉलिसी के नाम पर ना तो आर्डर पूरा डिलीवर कर रहे हैं ना ही amount refund कर रहे हैं ना seller से पूछ रहे हैं कि आर्डर कंपलीट क्यों नहीं किया पॉलिसी के नाम पर यह कह रहे हैं कि आपका ना तो रिफंड हो सकता है ना आपका ऑर्डर कंप्लीट हो सकता है यह तो चीटिंग है 84 के लिए फ्लिपकार्ट ब्रांड एंबेसडर के बारे में सोचना ना seller से पूछना जरूरी समझा की आर्डर कंपलीट क्यों नहीं किया कस्टमर को थोड़ा सारा पता होता है की पॉलिसी क्या है क्या नहीं अब दोबारा कोई भी चीज फ्लिपकार्ट से खरीदने से पहले कस्टमर केयर से पॉलिसी का पता करना पड़ेगा क्या पॉलिसी है फ्लिपकार्ट मैनेजमेंट तक पहुंचाना चाहता हूं कस्टमर केयर तो सिस्टम की दलील देते रहते हैं हम कुछ नहीं कर सकते धन्यवाद
Satish Kumar
[protected]

I'm unable to reactivate my account by trying to log in with my mobile/email. There is no option to reactivate, I do not get OTP and there is no other button to click on after entering my mobile number or email and clicking Request OTP. Nothing happens after this step, it is incredibly frustrating that there is no way to contact customer care without being logged in. Calling their[protected] number and trying to speak to a person is of no use, their customer service representatives are always busy and the call ends automatically.

Dear Sir/Madam,
I am sorry to say that I had ordered 30 (thirty) Floral double mink blankets from you on 7th Nov. 2023 and paid in full through my HDFC c.card bearing no ...8992. Your delivery boy came to my house on 13th Nov. 2023 at around 2.50 pm with one small polythene bag while I was talking my lunch and asked for pin, after that he ran away After completing lunch when I opened the bag only 3(three) pcs blankets were there, immediately I contacted through Flip Kart customer care service they answered we were looking into this matter and lodged a missing complaint don't worry about that we will solve within two days. I am speaking customer care service daily about my remaining 27 (twenty seven) blankets which were not delivered to me and it showed delivered on 13th Nov. 23 in your app. I never except such as reputed company can take too long time to a satisfactory answer to the customer. I, therefore, request you to kindly look into the matter an urgent basis and deliver remaining 27 blankets as soon as possible to me. I am waiting for your favourable answer
Regards, thanking you

Tarun Kumar Mishra
Flat no 1083, Block -22,
Lodhi colony ( near Khanna Market)
New Delhi 110 003
Mob. [protected]

I have purchased A ASUS Vivobook Pro 15 Ryzen 7 Octa Core AMD R7-4800H - (16 GB/512 GB SSD/Windows 11 Home/4 GB Graphics/NVIDIA GeForce GTX 1650 Max Q) M6500IH-HN701WS Gaming Laptop Quiet Blue " from flipkart and the seller is RKLAPTOP.
But I received different model of asus vivobook pro 15 i have got the invoice of my laptop in my registered email address and a hardcopy of the same inside the box. But it is to my surprise that the...

I bought iron and trolley they took my money but did not confirm my order now i not able to find them

Hi

I have ordered herbalife protein powder. And seller name PDCOMPANY01 selling herbalife open products on flipkart.

I have raised replacement and received same open sealed product again.

After that I have raised so many return request but flipkart did not return product and not returning my money.

Flipkart is so careless that he is not able to take any action against their seller

I want my refund back and strict action against seller PDCOMANY01

I ordered dinner set for Diwali occasion on 11 th October but today it is 18 th November my product not shipped yet.and company changed delivery date 5 times without any genuine reason every time their executive said it is delaying due to logistics failure.Due to this my money which I submitted on 11 th October can not be refunded and I can not cancel order due to their return policy that I can cancel order mysel[censored]nder 24 hours of order.I an getting dipressed due to this my 13000 rs wasted I can use it in another way in Diwali but due to their failure I am suffering too much .
Order I'd - OD[protected]

My order ID OD[protected]. Out of 15 items, I received only 11 items. This is happening for the past 5 months, last time I was assured from Flipkart team that this won't happen again, but again got missing items. This is repeating again and again and when I complain in customer support the seller is closing the complaint without any resolution. Why there is no strict policy in Flipkart against sellers and it is not customer friendly. I want my refund or items and make sure that this we I'll not repeat in future grocery orders