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Flipkart Complaints & Reviews

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T
Thianglyne
Nov 13, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
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Sir/Madam,

With reference to the subject cited above and Order ID - OD[protected] regarding Tupperware classic 1000ml, I am filing a complaint that my above item was not received by me or my neighbours but marked delivered in my Flipkart account. I have contacted the Flipkart support team but from their end also they have informed me that the delivery person has delivered the item to me. Ekart Logistics - FMPP[protected]
On 27th October, delivery agent called me at around 7 pm but since I have given my office address I have already left my office at that time so he could not delivered but he asked for my mobile number. I don't know what for he asked for my number but I just gave it to him. I thought that he will deliver on Monday the 30th October but till now I have not received it.
This is the first time that I'm facing this issue after so many years of purchasing from flipkart. I request you to kindly look into the matter seriously as there may be something wrong with the delivery agent and maybe it will affect other customers also who have done prepaid order from flipkart. If possible kindly provide the mobile number of the delivery agent so that I can contact him personally or maybe can I get a refund so that I can order a new one.


Thanks and regards
Mrs T Khyriem
Flipkart customer support has been notified about the posted complaint.
Nov 21, 2023
Updated by Thianglyne
Till now also the complaint is not resolved.please do something
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    P
    Prajwal dr
    from Channarayapatna, Karnataka
    Nov 13, 2023
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    Address: Channarayapatana

    Gtsjudf
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      S
      Sudheer Kamera
      from Hyderabad, Andhra Pradesh
      Nov 13, 2023
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      Respected Sir/Ma'am,

      I am writing to bring to your attention a pressing issue I am facing regarding a product order made through Flipkart. My name is [Your Name], and my order's Order ID OD[protected].

      Unfortunately, the product has not been delivered within the specified time frame, and the delivery date has already expired. Despite my attempts to track the item through Flipkart's platform, I have been unsuccessful. The information provided is insufficient, leading to a lack of clarity regarding the current status of my order.

      According to the available details, it appears that my product is located in Sanathnagar. However, I have encountered difficulty in obtaining proper information about the Sanathnagar Ekart branch on both the Flipkart website and other online platforms, such as Google. This lack of transparency has further complicated the situation.

      I kindly request you to help me on the way forward.

      Thank you
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        K
        KalapKhanra
        Nov 13, 2023
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        I bought Nilkamal Alpine Engineered Wood Shoe Rack on Oct 13th 2023 and it got delivered on Oct 27th 2023. After few days engineer came and found that product defective and initiated a replacement. We didn’t get any communication from their end and we asked for a refund on Nov 9th 2023. They sent a replacement which is a part of the purchased product on Nov 11th 2023 after calling them multiple times. Every one is asking me to wait for 72hrs no engineer contacted in between.
        Order ID - OD[protected]
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          N
          nithees
          Nov 12, 2023
          Jan 7, 2024
          This thread was updated on Jan 7, 2024
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          Website: FLIPKART

          I ordered a samsung odyssey g5 27-inch curved monitor. I received a defective product. I raised a return request for many times. But they are still rejecting the return.
          Any update on the replacement?
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            J
            jkmishra1
            from Mathura, Uttar Pradesh
            Nov 11, 2023
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            Address: JKMISHRA , 1/269, MR Nagar , Mathura , pincode -281006
            Website: www.flipkart.com

            Order ID - OD[protected]

            I ordered a Samsung galaxy S22 mobile phone from Flipkart with the seller TrueComRetail.

            When I wanted to download the invoice document from the website they shared a corrupt file which I can't open. On contacting customer support multiple times, they said that they are sharing the invoice bill to me through my registered email but I am not recieving it. I am not receiving their invoice mail, I am getting their feedback form everytime on my mail correctly.

            Please do help me in getting me my original invoice bill.
            Flipkart customer support has been notified about the posted complaint.
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              Z
              zaid.shaikh
              from AHMEDABAD, Gujarat
              Nov 11, 2023
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              I have received a damaged product (rat eaten shoes) i had generated the return request right away with all the images proving that i have received the damaged product. Now due to some application problem the pickup agent is not accepting my product. The Wishmaster of Ekart rejected my return request multiple times with the same reason as I have requested return for.

              Product Name: PUMA Cell Divide Mesh Running Shoes For Men
              Order ID: OD[protected]

              Seller details:
              Sold By: Bhumika Highstreet India Private Limited,
              Bill-from Address: Warehouse Saidham, G warehouse, At Village - Dohale, Post Padgha, , Opp Vaishnavdevi Mandir, Taluka
              Bhiwandi, Dist Thane, Bhiwandi, MAHARASHTRA, India - 421101,
              GSTIN - 27AAICB4842N1Z8

              Imported and Marketed by:
              Puma Sports India Private Limited
              496, Mahadevapura Main Road, Next to Hewlett Packard Service Gate, Mahadevapura, Bangalore-560048
              +4 photos
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                R
                ravikraushan
                from Samastipur, Bihar
                Nov 11, 2023
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                Address: mathurapur ghat, samastipur, bihar, 848101
                Website: flipkart.com

                The mobile phone was not delivered yet. But the last delivery date was 29 october. Then to since the delivery date was extended many times but the order was not delivered yet. I am already paid the payable amount to the company and also the charges related to emi conversion taken by the credit card. And now the company call to cancel the order. Why should i cancel the order. I want my phone.
                order id - OD[protected]
                +4 photos
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                  S
                  Sobhana12
                  from Kottayam, Kerala
                  Nov 11, 2023
                  Nov 11, 2023
                  This thread was updated on Nov 11, 2023
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                  Address: Chirayil (H), Muttambalam P O, Kanjikkuzhy, Kottayam 686004

                  I orderd the following item last month

                  Torque Mexico 2 Seater Fabric Storage Bench Puffy For Home |Office | Furniture -Blue Solid Wood 2 Seater (Finish Color - Blue, DIY(Do-It-Yourself))Be the first to Review this product
                  Extra ₹2496 off
                  ₹7, 499₹
                  Flipkart customer support has been notified about the posted complaint.
                  I didn't receive item till now
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                    S
                    soorajehmmorty
                    from Hyderabad, Telangana
                    Nov 11, 2023
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                    My friend ordered a iPhone to my address it supposed to deliver before 9 pm. Two delivery person came to my home nearly after 9pm to my home. It was a open box delivery so I was taking a video. The person was rushing and very roughly handling the box. I want to check the IMEI number he started shouting at me because he was late for other delivery. Infront of my house. He wanted to take the item back without OTP. It's a decent colony and I felt very much insult because of shouting of your delivery agent at night. I didn't ordered abuse from Flipkart. This is not the way delivery agent behaves towards customer. It's a serious issue.
                    order I'd : OD[protected].
                    Order is from mohit surabh to my address.
                    My mobile number is : [protected].

                    Please do the needful.
                    Flipkart customer support has been notified about the posted complaint.
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                      L
                      Lalit Tiwari 23
                      from Indore, Madhya Pradesh
                      Nov 10, 2023
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                      Address: Katni

                      23I have ordered a phone in exchange during the sale period. Phone delivered on the date told but the exchange is not processed till date. When i tried contacting them they told its a mistake we will arrange the pickup within 24 hours but nothing happened. later i found it got cancelled on their own thus i tried contacting again and this time i lodged a complaint with complaint number IN[protected]. still problem is not resolved as in this complaint they assured me 72 hours for resolution. moreover as every company records call for training and quality purpose i want them to listen to my recordings where they just pickup the phone ask about the complaint and put me on hold for 10 10 minutes. this is ridiculous, disappointing, disheartening, immoral as well as mannerless. kindly look towards this as a serious issue and provide me timely and correct remedy.
                      Flipkart customer support has been notified about the posted complaint.
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                        M
                        Mouralidaran
                        from Pondicherry, Puducherry
                        Nov 10, 2023
                        Nov 11, 2023
                        This thread was updated on Nov 11, 2023
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                        Address: FLIPKART ONLINE

                        1. Order the product on 13th Aug 2023.
                        2. Wrong size of the product delivered to me on 23th Aug 2023
                        3. Returned the product saying the size is not correct. Delivery person picked up the product.
                        4. Initially when spoke to the flipkart team they said the correct product will be delivered to me. Many calls with Flipkart I made and everytime got the same answer.
                        5. After a long period of time, my replacement product not delivered to me. I requested flipkart to return back my money and I am not ready to wait indefinetly.
                        6. They said they process for refund of my amount and said within 72 hours I will get refund.
                        7. After long followup, till now I my amount is not refunded.

                        Order details of Flipkart:
                        Order Id: OD[protected]

                        Msgs from Flipkart:
                        #1) Return Request Accepted: The seller has arranged a replacement for Wakefit... from your Flipkart order with order ID OD[protected]. A Wishmaster will pick up the originally delivered item by Wednesday, Sep 06, 2023. The replacement will be shipped within 1 business day of the pick up. Please keep the item in the product box along with accessories & tags ready for pickup. Please check your email for important details to ensure a successful pickup.
                        #2) Order Update: Sorry, Flipkart order for Wakefit... is delayed and will be delivered by Oct 04, 2023. Track: http://fkrt.it/_FpLJDNNNN
                        Flipkart customer support has been notified about the posted complaint.
                        My friend ordered a iPhone to my address it supposed to deliver before 11 pm. Two delivery person came to my home nearly after 9pm to my home. It was a open box delivery I was taking a video. The person was rushing and very roughly handling the box. I want to check the IMEI number he started shouting at me because he was late for other delivery. Infront of my house. He wanted to take the item back without OTP. It's a decent colony and I felt very much insult because of shouting of your delivery agent at night. I didn't ordered abuse from Flipkart. This is not the way your delivery agent behaves towards your customer. I will complaint to consumer court about this. It's a serious issue.
                        order I'd : OD[protected].

                        Please do the needful.
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                          B
                          Birensahrma
                          Nov 10, 2023
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                          I have a Flipkart pay-later option but anytime I'm trying to order using Flipkart pay later email option, it is showing unavailable
                          +1 photos
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                            Pir Taseen
                            Nov 10, 2023
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                            I received a notification from Flipkart that my order was out for delivery on November 8th, but I haven't received it yet. The Flipkart app still shows me that it's out for delivery, but I haven't received any messages from the delivery person. Can you help me with this please deliver my order flipkart.
                            Delivery prepaid:[protected]
                            Order id: OD[protected]
                            Mobile no. [protected]
                            +1 photos
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                              M
                              Monu Qureshi
                              Nov 9, 2023
                              Resolved
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                              Resolved

                              I buyed a redmi 12 mobile instead of mobile i received a soap after trying too much th return request has been raised but befor one day of my refund the flipkart blocked my flipkart account
                              +1 photos
                              Nov 9, 2023
                              Complaint marked as Resolved 
                              Not resolve my complain
                              Flipkart customer support has been notified about the posted complaint.
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                                Poonamugale
                                from Nashik, Maharashtra
                                Nov 9, 2023
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                                Address: Nashik

                                UnBlocked account
                                +1 photos
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                                  S
                                  Shreyakasture
                                  from Solapur, Maharashtra
                                  Nov 9, 2023
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                                  I got a order in my name and account
                                  The order id is[protected]_1
                                  Plz check who placed the order in my name
                                  +1 photos
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                                    Shreyakasture
                                    from Solapur, Maharashtra
                                    Nov 9, 2023
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                                    I got a order in my name and I checked the order id is was not mine
                                    The order id no.is[protected]_1
                                    This shows no results found on my Flipkart account but name and mobile is mine also I paid for the order
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                                      H
                                      Hemant Kumar Ojha
                                      Nov 9, 2023
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                                      I have booked one mobile as on 08 October 2023 in fastival season offers and today 09 November 2023 I'm still not received any courier from Flipkart.
                                      While asking Flipkart personal for the issue they said I have to cancel my order and rebook a new mobile as there is a delay in courier service. If I cancel my order I'll lose the offer benefits. It's almost one month completed kindly support for the same.
                                      Order ID - OD[protected]
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                                        J
                                        jagat9235
                                        Nov 8, 2023
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                                        Address: N1/206 Jaypee Aman Sector 151 Noida

                                        I was order the AO smith 25 ltr geyser with order ID OD[protected] on 22.10.2023 But due to late delivery i was not available at home and Wrong product i.e. Thomson 15 ltr geyser deliver by deliveryman to my family member on 27.10.2023 and also stated that he will arrange the replacement same day. i have complaint 03 times But problem still not resolved.
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