Dear [Customer Service/Support],
I hope this email finds you well. I am writing to bring to your attention an issue with an item I recently purchased from Flipkart. My order details are as follows:
Order ID: [OD[protected]]
Product Name: [CREATIVE Stage/ MF8360 160 W Bluetooth Soundbar]
Issue: Defective Bass Quality
Upon receiving the item, I regret to inform you that I encountered a significant problem with the product. The bass quality is notably poor, falling below the expected standard. Enclosed with this email is the Flipkart label slip along with relevant details for your reference.
I kindly request the assistance of your creative team in replacing this defective item at the earliest convenience. I am eager to resolve this issue promptly and would greatly appreciate your swift action in addressing this matter.
Please let me know the necessary steps to facilitate the replacement process or if any additional information is required from my end to expedite the resolution.
Thank you for your prompt attention to this matter. I look forward to your swift response and a satisfactory resolution.
Warm regards,
[Jitender Kumar]