Flipkart Complaints & Reviews

I bought an Oppo Reno 10 mobile on Durga Puja sale which had Exchange offer for my old phone Redmi Note 9 of 8850 Rs inclusive of 4000 extra ( sale) which was to be picked up after 7 days and money was to be dispensed after pickup, but their pickup guy never showed up nor called me. The pickup got cancelled on last day of pickup.But when contacted the costomer care deny rescheduling the pickup and are not taking any responsibility for it.This is sure case of fraud.I want the exchange to be done

Miss route product not delivered in the address. Address pin is 485001
Product location show in Lucknow.
Before Lucknow product Miss route Indore to shivapuri again & again.
Delivered the product in right address.
Tracking I'd is FMPP[protected].

I have been buying products on Flipkart for many years. Flipkart has delivered wrong product many times. Recently, I booked a suit and in exchange of it, another product was sent to me. When I complained about it, my account was blocked without any notice. I contacted customer care thrice. I have spoken to him, neither my amount was refunded nor my product was delivered, this is happening not only with me but also with many other people, you are requested to take appropriate action on this so that no one else gets affected. This kind of fraud was not done with

I have ordered the Seagate Hard disk for the price of Rs.4, 549. I have made the payment for the same on 15th October 2023 and the item should be delivered on 25th October 2023. Due to some issues from flipkart they have informed me that it will be delivered on 27th October 2023. I have raised the complaint on 28th october as i have not received the Product. On 2nd November 2023 they cancelled my order and asked me to reorder the same for a very high price. I have waited for more than 16 days and now i should order the same product for a high price.

I have ordered a product (Order ID- OD[protected] on 28th Oct 2023 and expected delivery was 31st Oct which was later rescheduled on 1st Nov 2023 by the Flipkart. Now today 2nd Nov we did not received the product and no updated tracking information provided in the flipkart portal. Also all the customer care number provided online are either "Not Valid" or "Switched off". Not sure whether this is a fraud case as i did not receive any information from the Flipkart side for any delay delivery.
cost of the product is INR 22K.

I am writing to express my deep concern and disappointment regarding my recent order with Order ID OD[protected]. As per the information available on the Flipkart app, the product was marked as "Delivered" on 29th October 2023. However, I am extremely disappointed to inform you that I have not yet received the product as of today's date.

Between 28th and 30th October, my mobile phone was not functioning properly, which made it impossible for me to contact the delivery person on 29th October when the alleged delivery took place. Upon the restoration of my phone's functionality, I was astonished to discover that the product had already been marked as "Delivered." This has raised significant doubts about the delivery process, especially since there was no direct interaction with the recipient.

In my endeavor to resolve this matter, I have approached my acquaintances and neighbors to inquire if anyone had received the product on my behalf. Unfortunately, none of them confirmed receiving the item, thereby further substantiating that the product was not delivered to the intended recipient.

I would also like to draw your attention to an ongoing concern in our locality (Pincode-783347) regarding Flipkart's delivery personnel. It has been observed that they frequently gather at a specific location near the hospital and ask customers to come there and collect their orders instead of delivering them to the specified address. This practice deviates from the expected delivery service and raises questions about the integrity and transparency of the delivery process.

I kindly request you to address this matter urgently and initiate a comprehensive investigation into the delivery status of my order. Resolving this issue promptly is crucial to ensure the timely delivery of the product as per our agreement. Failure to resolve this matter in a timely manner will leave me with no choice but to take legal action to safeguard my consumer rights.

I expect a prompt and detailed response to this complaint, keeping me updated on the steps being taken to resolve this issue. For any further communication or updates regarding this matter, please contact me at [protected]@gmail.com

Thank you for your attention to this matter, and I look forward to a swift resolution.

Yours sincerely,

Cancelled my order my mistake which was getting delayed over and over. During chattingvwith support bot the order got cancelled. It was a great deal thats why I waited for order till 1 November even if i ordered it on 9th October. Hope i can get any help

Hi I have not made any transaction in Flipkart Pay Later and started receiving calls from IDFC to make the payment of Rs.9024.When checked my Flipkart Account under the Pay Later there were around 10 transaction without any descriptions mentioned and only the amount is visible. Then Contacted Flipkart and they suggested to file a Cyber cell complaint and share the copy and we will close it. I lodged the Cyber Cell on the same day and sent the copy to the Flipkart team and have been following up since April'23 but no response. Due to this my Cibil has been impacted very badly. I have been sending emails and trying to connect the customer service on daily basis but at the end it is Zero results. Apart from these receiving calls from the recovery team which is mentally harassed.
I have planned to go legally and file a case of Fraud and Harassment against Flipkart.

With due respect, it is requested that a complaint was lodged by me regarding a damaged unit of Samsung 322 L refrigerator, which was delivered to me on 18th October 2023 in the afternoon. Upon receiving the email from Flipkart on 19th October 2023, I uploaded 08 photographs in PDF and JPG format to customer support through Flipkart app multiple times from 09.00 PM to 10.56 PM on 19th October 2023. But after 08 days, last evening the replacement was rejected on Flipkart app. In these 08 days I talked to Flipkart customer care many times then they assured me that your damaged Samsung Fridge 322 Ltr will be replaced, don't worry. For a popular platform like Flipkart to unilaterally dismiss a customer's complaint after delivery of a damaged product, that too after uploading all the photos multiple times, is a seriously unfair business practice. In this regard, I request that my damaged refrigerator be replaced and Flipkart customer service is very poor and does not give any solution in case of complaint. Please give me justice and replace my refrigerator at earliest because I am being punished for 11 days by FLIPCART.
AVOID FLIPCART FOR HIGH VALUE PURCHASE.
.[Incident: IN[protected]] My Orders OD[protected] Regards,

A complaint was lodged by me regarding a damaged unit of Samsung 322 L refrigerator, which was delivered to me on 18th October 2023. Flipkart to unilaterally dismiss a customer's complaint after delivery of a damaged product,
Flipkart customer service is very poor and does not give any solution in case of complaint. AVOID FLIPCART.
[Incident: IN[protected]] My Orders OD[protected]....

The mobile phone I ordered on 11th Oct was expected to be delivered within 4-5 days as it had a flipkart assured on its product page. 3 weeks later the date has been continuously delayed and when I contacted the customer care regarding this matter I get the same response saying that there is a problem within the logistics.

I had purchased an asus zenbook 14 x oled laptop which got delivered on 16 th October. After the set up of my laptop, when I oped YouTube and played videos I noticed some black horizontal thin lines on left part of screen . They were blinking like coming and going. I raised an complaint on 17 th oct and it was then showing the technician visit on 31st oct. Now it is 1st November, there is no updates regarding the technician like when will he come or not. I have called customer care several time but no one helped me.

I am ordering big billion days at 14 October 2023 for Samsung refrigerator in Flipkart. Now almost 15 days completed but my product is not deliver. No update the Akshnav online still now. Please don't buy this seller and include Flipkart

I have ordered my product on 15 October 2023 and as of now have received 4-5 delivery dates and for all those dates I have not received the product. Everytime getting new date only.

I ordered a 1.5 ton split voltas ac on October 7th 2023 through Flipkart. I placed my order on exchange of my working 1.5 ton lg split ac.
Flipkart sent Jeeves uninstallation services on the 8th October 2023. A person by the name of Sumeet Tiwari from Jeeves uninstallation services dismantled my lg split 1.5 ton ac. He released the gas and took away all the accessories ( the back stand, copper pipes and electrical wiring and also released the gas). The money paid for the ac include the exchange amount of 5200 rs for the lg split ac.
Now flipkart has cancelled my order. They have not fitted back my lg split ac. Cause they have already taken the fittings and have not paid me. I have been continuously calling them to fit back my ac but they are not responding. Every time I call they say they need 24 hrs to resolve my issue. I just want my ac fitted back in its place.

I have ordered a Bluestar AC 1.5T 3 star on 02 Nov 2023 during big billion days and as the product was not moving from their hub since 11 th Oct, i have raised multiple complaints and the simple reply from Flipkart says a dedicated team is working. In the meantime, a guy from flipkart team visited home and uninstalled a running AC ( as i had availed exchange of Old AC) on 14.10.2023. To my surprise, i received a message from flipkart on 28.10.2023 indicating the order was cancelled as seller is unable to ship the product.

On 02 Oct, same product was offered on amazon at Rs.28000/- and due to old flipkart relationship, i chose to order it on flipkart and now the product is shown at 36000/- on other ecommerce sites also.

Flipkart enjoyed the credit of 28000 for almost 25 days and now simply shelving off their responsibility to serve the foolish customer.

I wanted that AC at the same price to be supplied by Flipkart & uninstalled product to be taken as part of exchange.

I delivered a Woodland sneaker on 20/10/2023 through Flipkart from Hs Atlas Trade Fashion. They cheated me with duplicate product. After using two or three days the stiches & threads become damage, the products inside color also becomes removing. The cheated the good branded company and the customers. the invoice of the product should attached. please do the needful.

We have purchased kent water purifier.
But it comes old pics. We didn't opened that box. Because that time we are not there. Flipkart guy given nearest house.

Kent service engineer came and opened that box, he told this is used one, kindly replace the product. Then we log the complaint, but they rejected.

Kindly help we don't want bad product.

Kindly replace or return the water purifier.

Now also i am requesting you kindly replace.

Regards,
Raghavendra
[protected]
[protected]@gmail.com

My details: Prashant Aher
Order details: Order ID - OD[protected]

SAMSUNG 236 L Frost Free Double Door 2 Star refrigerator

Things happened during delivery:

After reaching the location: refrigerator
delivery person was misbehaving and forcing me to give the OTP and ignoring to open the box. The argument went for nearly 20 minutes. he refused for OPEN BOX DELIVERY which Flipkart...

I am so frustrated and tired of ekart delivery operation that I'm writing this complaint in hope, my Order ID - OD[[protected]] and tracking ID is FMPP[protected], called Flipkart CS many times they don't know and don't tell anything to me they just tell delayed delivery, so I took it in my own hands and visited the ekart hub nearest to me where the package was last shown on tracking there I got to know that the package is (mis routed) and now it's been many days the package hasn't moved, when I seek help from customer care they just repeat the lines like 'your revised delivery date is 20th oct' and then increasing the date till 03 nov' now they don't realise what I want to say, the package is stuck at Pune motherhub_pune since 20th Oct after missing promised delivery date of 17th Oct. And when I ask for a contact information of some shipping and delivery manager they don't provide any detail, Flipkart customer service associates are so rude they don't listen they just repeat words like a bot.
I don't have any options to approach and resolve my delayed delivery issue I don't know if writing here would solve the problem but if there is anybody listening please sort this out please as I am a work from home employee I need the product as it is a laptop that needs to be used for work.