Flipkart Complaints & Reviews

I ordered a product on the 7th of May 2022 and the order ID is OD[protected]. On the 8th of May, I received a notification that my order has been shipped and the delivery date is 14th of May. I didn't get the product delivered on time. Upon tracking, the package has been shipped and the expected delivery date has been changed to the 20th of May. I waited till 20th of May, but, the package was not delivered. Then I contacted their customer support and they assured me that the package will surely reach me by the end of the day (20th may). On 23rd May, still not received and the expected delivery date is further extended to 27th May

I am a flipkart plus user. I ordered all in one english core book from flipkart on 3rd may which is still not delivered i am very much frustrated i paid them shipping charges then also they are delaying the delivery they are arriving on my nearest hub and again going back to the shipping place again and again continuously and the customer support is none other than a foolish show to fool customers. I can't bear this any more if flipkart cant order my product then cancel my order. Don't waste my time. By showing the excuses of 3 day delivery every time they are fooling me. I shouldn't trust this foolish loss making company. I will prefer amazon next time.

There is a terrible experience on buying Xiaomi 11i phone through Flipkart. This type of worst experience I have had never got in buying anything from Flipkart in last approx 8 years.

I had placed an order around the 7th of May and received a phone around the 10th of May. We could start the phone on
the 14th of May and came to know there is some issue with the screen of the phone - primarily on receiving of call caller id is not displayed and the screen remains in sleep mode. So we place a return request on the 15th of May for which your executive called me to discuss the issue on the 17th of May and I had explained the issue to your executive and requested for return of a product which was agreed as well but to my surprise return request was rejected stating remark as issue resolved with troubleshooting.

To raise a complaint against that I had to call thrice to your service executives. Out of three calls in two calls after understanding the issue your executive kept me on long hold and disconnected the call. Luckily third time your executive could help and raise a return request. But again a fresh process will start and your executive will call me to understand the issue on 21st of May. Post that there will be a technical visit and post that if Flipkart wishes return request will be accepted.

You can check the email confirmation from Flipkart dated the 15th of May (trailing email) confirming for return request receipt but again to my surprise, during the discussion with your executives on call I was informed that 7 days return policy means 7 days replacement policy.

I would request Flipkart to stop the false marketing of the return policy and help to resolve the issue quickly. In the given instance even if I accept a replacement of the product approx 1 month will be over by the time I get the replacement of the product so there is again the loss of 1 month warranty period.

I paid money to Flipkart around 15 days back but I still don't have the product to use. Dont know in what capacity flipkart is holding my money

Terrible experience this time on buying a product from Flipkart.

Customer care team is not supporting to reolve the issue. They close complaint with false remark that after speaking with sudtomer issue is resolved. Two times emailed to grieveance email id of flipkart and they reverted with timelines for resolution but nothing happened.

Name: Vinay Raja
Emai: ca.[protected]@yahoo.com

I have purchased SAMSUNG AC from Flipkart (Incident: IN[protected]
Order:OD[protected]
and Complete Protection Plan(2 Years) from Jeeves Services.
i raised a request with Jeeves consumer services and they had sent the technician to check up the issue with it. After checking the issue the technician said that there is some issue PCB and he had raised a request to replace the PCB
Than struggling after almost a month i got a call from Flipkart and Jeeves that my AC cannot be repaired and you will get refund but Struggling to get refund after Flipkart made promise for refund but was not done after 45 days
Kindly help here

I am Jayasurian, hailing from Thanjavur, Tamil Nadu. I have purchased a mobile phone through flipkart e-commerce platform on 17th April 2022.
It was purchased under an offer named "Smart upgrade plan" under which I am eligible for a discount that I can pay after an year. Accordingly, I have availed the same and have been trying to make payment through the link provided by Flipkart through email. All the times, the links provided were not working and I could not make payment. (Screenshot of error displayed is attached)

I have raised this issue well in advance to the flipkart support team and all my efforts went in vain and I could not find a method to make payment to them. All email corresponding in this regard are available.

Now, the device has got locked (as per terms and conditions of the offer plan), citing that the payment was not done.

Despite the fact that I have raised flag about the payment link not working, because of the negligence from flipkart side, I am in a position of not being to use my device.

I request the honorable office bearers to help me in this issue and advise further.

Hi tean

Please help me
Flipkart delivered me broken product
Nd when i try to return it they blocked my account
Nd also they forced me do payment for broken product
So i did bcz if i m not they price was increased day by day
Also they didn't ans my mails nd ignore my calls put my calls on hold for long time

My id - [protected]@gmail.com
Ny ragister number - [protected]

M Devanshu. I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like redmi note 9 pro mobile which costs 20990in market but their offer says the price of redmi note 7 pro for rs.867

I thought this is an amazing offer i will never get chance like this and i got excited and paid the amount of their requirement without reading the terms and conditions and after payment. They didn't. Provided any kind of reciept or order history.
Sir now i apologies my fault please help me regarding this.

M Divanshu. I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like redmi note9 pro mobile which costs 20990 in market but their offer says the price of redmi note 9 pro for rs 867..

I thought this is an amazing offer i will never get chance like this and i got excited and paid the amount of their requirement without reading the terms and conditions and after payment. They didn't. Provided any kind of reciept or order history.
Sir now i apologies my fault please help me regarding this.

I have had a horrible customer care experience on Flipkart. Customer care is unavailable. even if they are available. They would ask you to wait for a certain period of time then they would cancel the return request without any valid reason. And why do they need my identity proof for returning an OTG oven not only that they want me to consent to share my identity proof with other organisations. How can I consent to such a thing. They didn't want an ID verification when they sold me that product. Why do they want it now. It's not like I am a new customer I have been using Flipkart for more than 5 years now. In that time I have bought and return several items without any issues.

I have purchased Motorola g52 exchange with realme 8 mobile, Showed exchange amount 9210 over the Flipkart but the delivery boy demand 2200 cash amount against box and charger, I don't have the box.
After that I have a complaint Flipkart support team against this issue, So they told, you have to wait for 3 business day. we will cancel your order and then we will process your refund amount. Right now we don't have an option to cancel your order. I am total stuck right now.
Flipkart delivery boy talks like totally rudely.
I had tried a first-time purchase with an exchange mobile but I think, It will last shopping with Flipkart.

After complimenting several times against order I'd ID:OD[protected]
Still the issue hasn't resolved yet

Hi I have order a Grocery on Date 17/05/2022 by Filpkart and made a Online net banking payment of Rs. 829 . Ref no. is[protected] .

At the time of Delivery the filpkart delivery man was insist to make a payment in cash to my wife why ...???

Kindly take a Action on such kind of people and make a delivery on commitment date do not Delay the Delivery Date.

Refund my money asap other wise i have to take Legal Action on Filpkart company..

Regards,
Amit kumar.
[protected]

I purchased a Voltas 1.5 Ton 4 Star Split Inverter AC - White[protected]V DAZJ, Copper Condenser) from FLIPKART with order id- OD[protected] dated 10-May-2022 (Invoice Number # FADZYH[protected] dated 11-May-2022) worth INR 28749.The order was delivered on 14-May-2022.

The installation of product was done on 15th May 2022 and the AC was not working. The installation person mentioned that due to high temperature, it will take some time for cooling. However, ever after using for 2-3 days, the AC is not able to provide cooling and room temperature remains above 30 degrees Celsius.

I placed the return request on 20th May 2022 vide Replacement ID:[protected] and technician visited on 21st May 2022. He mentioned that the product is defective and there is gas leakage in compressor. He informed that he will send the report accordingly and new product will be received as replacement.

Today on 22nd May, I received a message from Flipkart that the return is rejected without mentioning any details or clarifying the reason.

I have placed the return request again vide new Replacement ID:[protected] on 22nd May 2022 and awaiting resolution.

The last return date is 24th May and hoping to get the replacement or refund ASAP.

I hope this issue gets resolved with a proper action being taken against the Flipkart & Their seller IWQNBecommerce who trick hardworking people into their malicious traps.

Please find the enclosed attachments as mentioned below & looking forward to your early & positive reply.

Attachments: -
1. Invoice Copy

I ordered a mobile phone which was suppose to be delivered on 22nd of may (time wasn't mentioned). I waited till 5 pm only to receive a call from the delivery guy telling me that he wasn't in the city and that he will deliver it by tomorrow. Or else i can get the parcel from their office, he said. Their office is nearly 5.5km away from my house. I wanted that phone urgently that's why I waited the entire day, ditching my work. Utterly disappointed

Your query with Us [Incident: IN[protected]]

My complaint check please
My compliment fast reslove please

Delivery boy not come my order return pick up to
Return request rejected seller again and again
Order ID OD[protected]

Very bad service flipkart
Company Fraud kar rahi hai

I tried so many ways but I can't find a way to update linked mobile number in Flipkart app.
Because it asks for OTP that is being sent to old number and I don't have old number.

Account Details
Old Number: [protected]
New Number (That I want): [protected]
Email: [protected]@gmail.com

You disabled my pay later account because of terms and condition.
By the way i always pay your payment on time and before due and i did not not break any T&C of your financing partner. You were such a irresponsible with giving exact reason you just disabled my pay later due to terms and condition. Flipkart that's your mistake you are not giving my emi paid information to idfc bank that's why they disabled my pay later account

I am a plus member I bought a air cooler Order Id: OD[protected]. flipkart had deliberately sent wrong product and now they are asking me to prove my identity by asking aadhar or else what???? so that they could sell my data

To help you with your return request, please share the below documents within the next 48 hours by clicking on 'Contact Us'. Please ensure the files are only upto 2 MB in size (JPEG, PNG, PDF formats only).

1.Scanned copy/ clear photo of both sides of Aadhaar or Driving License or Voter ID. Please ensure that the information on your photo ID should match the details on your recent order(s).

2.Full image of the product received (front side of the product)
3.Image of the manufacturing label (manufacturing date, expiry date, etc.)
4.If the product is damaged, image of the product such that the damage is visible

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the following clause in your reply along with the photo ID so we can work on your request.

I give my express consent to Flipkart for collection, use and disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account.

Here are a few tips to ensure a clear image of the ID:
1.Place the ID on a dark background
2.Use sufficient, natural light instead of a flash. It's best if the photo is taken during the daytime
3.Image should be captured directly above the ID without your shadow covering any details
4.All four edges of your ID should be visible within the image
5.All details on ID should be clear & legible

I have ordered a HP pavilion laptop worth 55, 000 on flipkart on 10th may, at that time expected date of delivery was 13th may but they did not deliver it on 13th may, they extended the delivery date to 16th may without even asking me and they did not deliver the product on 16th may also. I got a message that they are facing issues with delivery wait till 20th to resolve the issue but the next day the product was out for delivery, I also got a delivery agent number when I tried to call him, it was ringing but he did not lift the call, I called him 10 times but he did not answer. At end of day on 17th may I got a message saying that product is undelivered, we'll try to deliver it tomorrow. But on next day they did not try to deliver it. I have waited till 20th, they did not respond to my problems, on 20th may, i got a call saying that they'll definitely deliver it by 23rd may, so I waited but today again they're saying that I have to wait till 26th may. Their customer service is the worst, they're just speaking like robots saying the same thing.

I bought an IFB Washing machine at may 15 2022,

2 days later, the demo installing person came and told the top cover is broken and suggested me to apply replacement

then after applying replacement, we received another machine, unfortunately the machine came for replacement is also damaged as the back screws are bent.

so the delivery agent took back the new machine which came as replacement and did not picked up the old machine and told us to apply refund.

Now i have that useless machine which i still didnt used even the demo is not installed for 7 days, i asked flipkart for refund and pick up this machine. they postponing things that issue will be solved at may 25, may 27 etc...

So frustrating it is, sending back to back faulty products and not even a step taken for refund is so dumb and the experience with flipkart is so so trash