I called to flipcart customer care then they sent me tbis Email no. 01-
Update from Flipkart Customer Service for [Incident: IN22051118270731856703]
Flipkart.com Download APP DOWNLOAD APP
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Dear Customer,
We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 14 May, 6:29 PM.
Thanks,
Flipkart Customer Support
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection
Email 02-
[Incident: IN22051020222099490192]
Hi Flipkart Customer,
We are writing to you about your recent return request for the ONIDA 190 L Direct Cool ...
To help you with your return request, please share a copy of both sides of Aadhaar or Driving License or Voter ID by replying to this email within the next 48 hours. Please ensure that the information on your photo ID should match the details on your recent order(s).
We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.
“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”
Here are a few tips to ensure a clear image of the ID card :
Place the ID on a dark background
Use sufficient, natural light instead of a flash. It's best if the photo is taken during the daytime
Image should be captured directly above the ID without your shadow covering any details
All four edges of your ID should be visible within the image
All details on ID should be clear & legible
NOTE -
I replied them and sent them my details within 48 hours Sir at -
[email protected]
Email 03 -
Update from Flipkart Customer Service for [Incident: IN22051510483368889358]
Dear Customer,
We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 18 May, 10:49 AM.
Thanks,
Flipkart Customer Support
Email-04
[Incident: IN22051510483368889358]
Hi,
We tried to get in touch with you on 7305176603 to discuss the issue about your Byju's Classes - 2 Class Pack, Gaana Plus Subscription - 6 months and ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator with order ID OD124789392838582000 but couldn't reach you.
Well try calling you again within 04 hours.
Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.
We hope to hear from you soon.
Thanks,
Sourabh Sonkar
Flipkart Customer Support
Email-05
[Incident: IN22051510483368889358]
Hi,
We tried to get in touch with you on 7305176603 to discuss the issue about your Byju's Classes - 2 Class Pack, Gaana Plus Subscription - 6 months and ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator with order ID OD124789392838582000 but couldn't reach you.
Well try calling you again within 04 hours.
Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.
We hope to hear from you soon.
Thanks,
Kanchan Devi
Flipkart Customer Support
Email-06
Update from Flipkart Customer Support for [Incident: IN22051510483368889358]
Dear Customer,
We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 19 May, 10:49 AM to get back to you.
Thanks,
Flipkart Customer Support
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection
NOTE -
Ireplied them as-
To - Customer Support •
[email protected]
All your promis dates are over of pick up of My refrigerator ONIDA 190 LTR.
No calls i recieved from you or any of your team or agent,
This is clear fraud flipcart. I am going to take legal action ation towards you now, i will report all this matter to consumer forum !
On Wed, 18 May, 2022, 10:49 AM Customer Support, wrote:
Hide quoted text
Flipkart.com Download APP DOWNLOAD APP
TRACK
ORDER
CANCEL
ORDER
FREE & EASY
RETURNS
CUSTOMER
SUPPORT
Dear Customer,
We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 19 May, 10:49 AM to get back to you.
Thanks,
Flipkart Customer Support
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection
Email 07-
Hi,
We tried to get in touch with you on 7305176603 to discuss the issue about your Byju's Classes - 2 Class Pack, Gaana Plus Subscription - 6 months and ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator with order ID OD124789392838582000 but couldn't reach you.
Well try calling you again within 4hrs.
Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.
We hope to hear from you soon.
Thanks,
Nandani Khurana
Flipkart Customer Support
NOTE - Dear sir i dint receive any call as they kept on writing that they tried to call me they just making me fool
Please Help. Me sir !