Flipkart Complaints & Reviews

Last year i have purchased mi 10t pro order id OD[protected] with buyback program, It is expired yesterday apr 22nd. From mar 25th i’m trying to purchase new mobile mi 11i from flipkart with buy back. But they are keep not delivering my orders instead cancelling orders without my consent.

1st order id - OD[protected]th mar booked and cancelled on 27th mar
2nd order id - OD[protected]
11th Apr Booked and cancelled from flipkart end on 21st Apr. In between i spoke to flipkart customer care 50 times. Even i visited warehouse, they confirmed prpduct is with them, They told not able to make out for delivery due to Buyback error. It has to solved from flipkart end. i told everything to flipkart customer care. But nothing happened, they cancelled my order without my consent and asking me to order again. Yesterday also they sending random message saying my issue will be solve by 13th Apr.
3rd order id - OD[protected]. Booked 21st Apr, it is expected to deliver today now again same system error, they are not delivering, just change the delivery date to 25th Apr. Again same story. They just playing cheap to not use my buyback program. Now it is expired, If they cancel this order, , my buyback i cannot uae, they just trying cheat me on this. Please do the needful to solve the issue
Attached all order details

I lost my phone number I have coins in my account I am unable to update my mobile number as I have to enter otp sent to my old mobile number.kindly update my mobile number to continue the services

I have ordered a product and received it whose order id is OD[[protected]]. I have rated and submitted my review on this product but its not showing on product page. what i have written in review is showing is as published in my review section but its not showing on product page, its showing as published on 21 sept 2020. but still not showing in product page....

Recently in Oct 2021, I purchased Boat Rockerz 250+ plus neckband earphone from Flipkart. Currently I am facing 'Power on failure' problem. As the device is under warranty I claim warranty for product. They informed me to submit the invoice. I submitted paper(Tax Invoice + Shipping label) received during delivery but boat denied calling it as Shipping label. So I want Invoice so that I can claim warranty. &Also not getting any response from flipkart customer service center,

The invoice is not found in my registered mail id. I checked in Flipkart under my order but for this product invoice option is not showing.

Please look into this !

My product Qty 5 =Total cod valu
Rs 670. But Delivery boy Only one. ( 1)Qty Delivere . Please help us.
Tracking ID: FMPC[protected]
Order I'd:- OD[protected]

Flipkart was very good in the past, but in the past couple of years, its has deteriorated..

Most of their orders, especially the cheap ones are either received as used or damaged product or with damaged wrapping. This is not just one time but almost every time. I had many recent incidents. Some are below -

Incident 1 - Ordered a Lee cooper shoe, which has a company default design to be "dirty". I decided to return it as the fit is not good and return pick up guy denied the pick up saying, "Sir, the product has lot of dirt and sign of wear and tear". Then I showed him the product's actual image from their website which also revealed that product default has dirt, then he consulted the manager and finally accepted the return.

Incident 2 - Ordered a diwali cap gun black color. And I received an multi color gun and that too an used and damaged gun. Placed an return. And Return guy started asking all questions like "Sir, the product image shows black, you are returned me a different product", "The product is damaged".. Then I fought back with him saying the "I am returning because the I received a different product and also an used and damaged product", then he accepted he left..

This is so annoying.. You guys deliver us wrong product and demand us back a correct product? What is this? Am I running a flipkart here or you?
Very unethical and unprofessional work by Flipkart.. And I am planning not to buy anything from this website anymore..

An suggestion to all, Guys If you prefer to buy from this website, please do an unboxing video. If not, do not buy from Flipkart.. They are cheating us..

Pls change my mobile number registered with the account. But I have lost my old mobile number

I'm purchasing the product on Flipkart and this product was not replace.. still

This is to bring your kind notice that we have ordered headphone sets through Flipkart. When the parcel was opened we found different company product in the ordered product. We placed returned order when I received the product at 13-Apr-22 and from the day our request is getting rejected. Today we got a call from the delivery boy . He informed us to the product is different he won't take away. When we reminded the same trouble to the delivery boy he denied for pickup and argued with us.

PFA, required snapshots, now we are getting response like dedicated time to return the product is no longer available.And it's not acceptable that we've received product in ordered product box but inside product is different. Ordered product price - 1079/-. Received product price - 200/-.

I have bought a product of MATCH LB-Link and I had reviewed the same but it has been too long, but my review is not yet updated on the product image.
Every time I click on "Submit" it always shows reviews submitted and no reviews are left of your purchases but it is not yer reflected on the product page. Kindly do needful.

Date of the Incident Of Purchase : 14th Of April 2023
Product Ordered Description : : Whirlpool 36 MFD Air Conditioner Capacitor (Code INGACCAP04) Electrolytic Capacitor (Pack Of 1)
Order Number : OD[protected]
Date of Product Order Delivered : 18th of April 2023
Tracking ID of Flipkart Delivery : FMPC[protected]
Tracking ID of Flipkart Replacement Pickup: FMPP[protected]
Date of Return : 23rd of April 2023
Full Description of the Incident : I had ordered Whirlpool AC Capacitor of 36 MFD as mentioned above but on the date of delivery that is 18th of April 2023 the product that was delivered to me was a Godrej AC Capacitor of 36 +2 MFD. Completely different product than the product that was being displayed in the product page . Hence I had called the Flipkart Customer Care Number and initiated a replacement of my product. On 23 rd of April 2023 Saturday morning the delivery person (the Wishmaster) from EKART Logistics came for the pickup of the wrongly delivered product that is the Godrej AC Capacitor . But the most tricky and agonizing thing happened at this point that is the Wishmaster refused to take the pickup of some other brand product although it was delivered to us in the package in the initial delivery. His explanation was as because it is a different brand product he cannot take the pickup .His Name was "Mr. Soumitra Bannerjee" and he was the wishmaster from EKART Logistics. This was a really painful blow to us as because now we are in a tight corner neither we can make him understand that this was being delivered from Flipkart only nor can we get appropriate response from Flipkart before 48 hours. We cannot take so much headache for a simple product delivery and it is really painstaking for us to continuously follow up with Flipkart and all. Hence we want our money back . Please refund our hard earned money . We cannot take so much tension for getting just one product .
Desirable Rsolution : Please refund our money back . We are totally exhausted in following up with Flipkart, EKART and all the services related to flipkart for getting just a single product and it is a very bad experience on purchasing from Flipkart. Hence please take back the product smoothly from us via EKART Logistics and refund our money as soon as possible.

I have paid 2299 INR to flipkart through Bhim app. Bhim pay has given me the confirmation that the amount has been given to flipkart into his account but flipkart is arguing and saying that they have not received any amount even after i have given them the confirmation of transfer. my bank has also confirmed me that the amount has been transfered to the flipkart account.
flipkart is waisting my so much time. this is so disturbing.

attached is the confirmation of bhim that amount has transferred to the flipkart account.

Sir, I am using Flipkart pay later for the last 6 months . I never have been late for payment. They have blocked my pay later account for no reason 😞.

Please close my pay later facility as the account is dormant and its having an impact on my credit score.

I i have order iphone 5s (refurbished ) from flipkart order id OD[protected]

It found to be broken on dilhivery date i have requested to return but is i am not available at the next day to pickup of delhivery boy .
On that day delhivery boy said he come again next day but on next he refused me to come and pickup he asked me to take it to office in front of me .
Then he advised me to cancel return request and put the request again but now it not shows order in my list i want to return it and get refund back . I want to gift it to my mom but it fails .
I am tensed in this condition ..
I feel bad to order this phone ..
I regret now i chose not to use online shopping again in lifetime .
But i want refund to get new phone to my mom again

Sir,
I have ordered a MOTOROLA e40 (Pink Clay, 64 GB) from Flipkart on 3rd Apr '22 and delivered on 10 th Apr '22 with order id: Order ID: OD[protected].

I have faced two Problems with this product
1. Phone is not getting charged
2. Overheating issue of Charger and Phone

I have requested a return on 12th Apr '22. After the Executive call, the request is verified. After that, a technician is visited my address on 13th Apr '22. He found the product issues and confirmed the device having issues in front of me. And Submitted to further procedure and he left from my home and I have got the email from Flipkart confirming the Return request with Return ID[protected]. On 15th Apr'22, I have got a message from Flipkart return request is canceled and the reason provided was there was some technical issue, hence the return request got cancelled. Then I have connected to Flipkart customer service they posted another return request on 15th Apr '22 then the same technician visited my home again on the 19th Apr' 22 and the same issue confirmed by him and updated. After the visit I have got another message from Flipkart "the return request was accepted" and the pick up will be done by 22 Apr'22. However, the same I got the message from Flipkart that return request got cancelled.
Since then I am trying to reach out to Flipkart team to know the reason for this. Really the phone was faulty. I am not satisfied with Flipkart and never place an order again. I don't this product please return this product and give me the full refund. I have wasted more than 10 days on this issue, too many calls tried to solve the issue but all Flipkart executives are dropping my call in the middle of the conversation. Flipkart service will be growing downwards. Also, Flipkart makes customers by using 7 days replacement policy and cheating. I kindly request you to take appropriate action against this issue because I don't want this product. I have lost trust in Flipkart.
Thank you.

I ordered 3 products on 14th April, 2022. Two of the those were to deliver on 16th april and rest one was to deliver 18th april but not any product is delivered yet.
Order ID - OD[protected]
Registered Mobile No. [protected]

Hi,

Firstly they did not pick up the call. They don't know how to address the queries properly. They did not understand the problem of customers. And if you ask them questions or ask to pass the call to senior executives they cancel the call. Pathetic service.
I had ordered lg ac from flipkart. They had tied up with jeeves which is so pathetic in installation (one can search about jeeves on internet) . Because flipkart is getting a higher commission from jeeves. They had tied up with these illiterate technicians who did not know how to install the ac . No proper demo was provided.

Now I am calling flipkart and they did not able to help me out

I had order SAMSUNG 198 L Direct Cool Single Door 4 Star Refrigerator with Base Drawer with Digi Touch Cool (Inox Wave, RR21A2F2XNV/HL) from flipkart on 09/04/2022 and the expected delivery date was 13/04/2022. But now when I track my order it shows that (Item waiting to be picked up by courier partner). In this regards I had already raised a issue at Flipkart website & they had promised to resolved the issue by 21/04/2022, but till date my order was not shipped by flipkart.

Hello Sir, my name is Shakti Singh and I
ordered a refrigerator of whirlpool (4star)
company on 02 Apr 22 around 2300hrs.
I paid the amount through SBI UPI ID
(BHIM). Amount was successfully
transferred but the order was not placed
and said that the payment wasn’t
confirmed by your bank. Bank said that
transaction was successful.
Flipkart custmer service said that you
have to wait for 08 bussiness days for
getting refund but still not get refund and
now flipkart does not call me after
requesting.
Some details are shown bellow here:
Order ID: OD[protected].
Date: 02 Apr 22.
Pay through: BHIM
Transaction ID:[protected].
Message: Collect request from flipkart for
PZT[protected]FP.
Kindly resolve my issue, Sir.