Flipkart Complaints & Reviews

I would like to report that I initiated a replacement request for my new Apple iPhone (Order ID - OD[protected] immediately after it was delivered on Nov 3. Despite numerous follow-ups through calls and chats with Flipkart support, supervisors, and technical associates, they are refusing to replace the defective product.

The delivered device has a confirmed manufacturing defect, as documented in the job sheet from Apple’s authorized service centre. Despite this confirmation, Flipkart is denying the replacement. As a premium account holder, I’m facing harassment from Flipkart’s support team, including call disconnections, lack of follow-up, and unprofessional behaviour. They also refuse to acknowledge the Apple-authorized job sheet. This situation serves as a warning to Apple customers buying on Flipkart.

Despite my persistent efforts since November 3, I have not received any resolution. The initial ticket was closed without my consent, and when I raised a new ticket, its resolution date was intentionally delayed until November 10, which is the last date for replacement.

This deliberate delay, despite proper documentation, indicates a passive refusal to approve the replacement. I urgently request you to end this prolonged denial and take appropriate action by approving an immediate replacement of the defective item. Failing this, I may be forced to seek shelter under legal recourse.

Looking forward to your swift response.

I had bought a laptop from Flipkart on 14oct, and I got my order on 18October, I had received a defective product, as it was flickering on arrival, so I had a call on the same day to customer care executive, and later I had asked by brand will have a technician visit at my place, so they had provided me a technician visit and the date is automatically increasing day by day at first it was 23rd october then 3rd November then 4th November and it is 5th and issue not getting resolved.

This is very pathetic by flipkart. This kind of experience was not expected by flipkart.

Order ID - OD[protected]
Contact - [protected]

If Possible i need to return this product as i don't want the laptop from this brand now. otherwise it should be replaced as soon as possible.

As I have placed IFB washing machine on Flipkart on 1Nov2023 (order id:OD[protected]. The product delivered me on 05Nov2023. The item is eligible for open box. After checking the product got damaged and I asked the delivery associate why it was happened like this he told that in transit the vehicle met with accident. So, I told the delivery associate to replace the item but without notifying me the product was cancelled. I called multiple time to the customer support but no one is supportive. please, look into the issue and replace the item instead of cancellation.

Flipkart

My account was blocked by flipkart in 2020 due to return of products. I also tried to connect with them but they didn't help and also not delink my documents such as PAN which are linked with the account.

I am a flipkart customer([protected]@yahoo.co.in) and i had got 414 Supercoins in my account based on my past orders.
On 31st October 2023 it was showing 114 Supercoins going to expire on 1st Nov 2023, so to avoid expiry, i wanted to use supercoins but on 31st October most of the vouchers and everything was showing as "Out of Stock" and was not able to use 114 Supercoins and had raised concern with flipkart and last date of resolution was mentioned as 3rd Nov but on 2nd Nov itself the issue was marked resolved without any resolution. My 114 Supercoins got expired and i now i would need refund of my 114 supercoins as it was flipkart issue and was unable to use supercoins.
Please action against flipkart.

Thanks

I have ordered laptop from Flipkart on 11th Oct 2023. It is almost 27 days yet it is not delivered. I want to cancel the order but support team told it is not possible. I have been contacted by delivery agent and they told delivery is not possible due to technical issues. What do I have to do to receive this undeliverable product or cancel this product.

I am a flipkart customer ([protected]@yahoo.co.in) and had got 414 Supercoins in my account based on my past orders.
On 31st October 2023 it was showing 114 Supercoins going to expire on 1st Nov 2023, so to avoid expiry, i wanted to use supercoins but on 31st October most of the vouchers and everything was showing as "Out of Stock" and was not able to use 114 Supercoins and had raised concern with flipkart and last date of resolution was mentioned as 3rd Nov but on 2nd Nov itself the issue was marked resolved without any resolution. My 114 Supercoins got expired and i now i would need refund of my 114 supercoins as it was flipkart issue and was unable to use supercoins.

Please action against flipkart.

Thanks

I have ordered an laptop from Flipkart on October 11 2023. It is not delivered till now and I have asked for cancellation from support team they said that it is not possible to deliver. Then delivery person called me and said that due to some technical issues product delivery is not possible. How can I cancel this non deliverable product or receive it.

I had buy a laptop from Flipkart on 12oct, and I got my order on 14 October, I had received a defective product, as it was dead on arrival, so I had on 15 October to customer care executive, and later I had ask brand to have a technician visit at my place, so they had provided me a technician visit and even technician was unable to start the product later that they provide me DOA certificate and sealed my laptop on 21 October.
From then I'm calling to Flipkart and they just saying me to wait and wait I had waited till the 1th November promise date that was provided by you all, even on that day I haven't got any response from your side, and then I had call any to customer care they told me to wait till 4th November, even on 4th November I haven't got any response. They always tell me to wait even after 22days .
That is very urgent product for me, I need this product within 2 days, please response to my mail, and provide me a resolution and my product.

Cyber Crime Incident
Complaint / Incident Details
Acknowledgement Number : [protected]
Category of complaint Online Financial Fraud
Sub-Category of complaint Debit/Credit Card Fraud
I HAVE PURCHASED A VIVO LAPTOP FROM FLIPCART WITH KOTAK
MAHINDRA BANK DEBIT CARD EMI ON 13 OCTOBER 2023 BUT WHEN
I HAVE NOT RECIEVED PRODUCT THAN I HAVE CONTACT THEM
ON20 OCTOBER 2023 BUT HE HAS NOT ANY VALID RESPONSE ALSO
HE HAS ACCEPTED THIS IS CYBERCRIME EVERY DAY I AM CALLING
HIM BUT NOT ANY RESPONSE

#Cyber Crime Incident
Complaint / Incident Details
Acknowledgement Number :[protected]
Acknowledgement Number :[protected]
I HAVE PURCHASED A VIVO LAPTOP FROM FLIPCART WITH KOTAK
MAHINDRA BANK DEBIT CARD EMI ON 13 OCTOBER 2023 BUT WHEN
I HAVE NOT RECIEVED PRODUCT THAN I HAVE CONTACT THEM
ON20 OCTOBER 2023 BUT HE HAS NOT ANY VALID RESPONSE ALSO
HE HAS ACCEPTED THIS IS CYBERCRIME EVERY DAY I AM CALLING
HIM BUT NOT ANY RESPONSE

LG TV received 11/10/2023 from Flipkart App.
Installation is free
That why I am waiting LG engineer
15/10/2023

When electricity is given to TV
Then internal screen damage is seen
Till date no any response by Flipkart
And LG brand

I have ordered one palazzo kurta through Flipkart and it didn’t delivered yet. Delivery status came in 25 th October 2023 as it got delivered. I have not received yet, I have raised the complaint regarding this issue and the problem has not resolved yet.they are telling they have delivered it by after getting the one time password.but I have not received in my number….Very very bad service of Flipkart and telling unnecessary resolutions……

Product didn’t delivered yet.

I placed an order on 14 october Poco c55 mobile. it was resheduled many times and lastly cancelled without my consent. order tacking id is FMPP[protected]. no response from courier side and flipkart side. such a awful experience to me, i never trust flipkart again, and i will never take this easily.

I am ordering the laptop for the 5th time and always getting daelayed and finally cancelled. From 13 oct i have been placing the orders and they are getting cancelled. Finally i am just done with flipkart. Flipkart customer care just answering the call and saying that the order will be delivered soon. Todays dte is 4th and my delivery date has been given 3rd. Flipkart is ####. Try to order from another sellers. I have been patiently waiting from 20 days. Try to deliver the order fast or else I will sue the company in customer court.

I have placed a grocery order on October 27th, 2023. Out of 24 items, only 9 items were delivered. Remaining items were missing and so I have raised a missing item request through the customer service. The customer service executive informed me that there is no missing items option, we can get refund only through return process only. So, executive raised a return request. But I received the mail that all the items were delivered. But that is not true. I received refund of almost all items except 2 items, because they can't get it back those items. I have raised a return request about 4 times each times mentioning that it is missing not am returning. on 30th October 2023, my account was blocked due to the highest number of returns history. so far, I made all requests through customer care only. Now, they are rejecting my unblock request and I still have prepaid pending orders to be delivered. in addition to that, i have money in gift cards as well. Please look into that and resolve my issues.
1. Unblock my account
2. Refund for the 2 missing items
3. let me know the status of my pending order to be delivered. Delivery date is 26th oct but yet I didn't receive.
If you couldn't unblock my account, please transfer the gift card money to my bank account.

Order ID: OD[protected]
Mail ID: [protected]@gmail.com
Mobile: [protected]

Hi Team,

I have bought a Bharat Lifestyle 6 seater sofa whose ID is OD[protected].
I received a broken piece so immediately I raised a return request on 18th October. They have given the expected pickup date 3rd November. But till now I have not received any call.

Meanwhile I have raised 4-5 complaints regarding this but no answers on those complaints
Now situations come, even customer care keep my phone on hold or mute.

Please help me here to initiate my refund ASAP, as this is festival season and I have already ordered a new sofa, but I can't get it until unless this sof gets out of my house.

Your help will be highly appreciated.

Regards
Santosh
[protected]

I have ordered Boat Aavante Bar Thump with Wired Subwoofer, RMS 200 W Bluetooth Soundbar from flipkart on 15th Oct, 2023 via Order No. OD[protected]. Order delivery due date was 29th Oct, 2023. I haven't received the order yet. When I call on customer care today, they asked me to reorder the same product as there are some issue with their logistic vendor and I have to reorder the product with new payment. They haven't informed this thing in prior. I have even asked customer care executive Mr. Pathan Zuber to provide me the product on same price or provide me the coupon which I can redeem and reorder but he is not agree to do the same. Product price at the time of purchase was Rs. 6, 999/- and they offered a discount with ICICI credit card and final price was Rs. 6, 299/-. When I checked the price now, The price is Rs. 6, 999/- and there is no discount with ICICI Bank Credit Card. I believe that they have done a misrepresentation of price to attract the customer and they can't afford a product on that price that is why they are not delivering the product. I had to gift this product to my brother in law before 30th October, 2023 which I was failed due to false commitment of the company. I need a compensation for the same and the product too