Flipkart Complaints & Reviews

Order placed for red I 1s and Asus zenfone 5. The amount was deducted an orders displayed in order history but after sometime the 02 items i.e. 1 redmi 1s and 1 asus zenfone dissappeared from order history. Do not know whether item will be delivered or not. Customer care no not responding. Clueless what to do....

Dear sir/madam, I am a customer of flipkart regularly. My order no is OD[protected] was places on[protected] and it was supposed to be delivery date is[protected] and next day I got another message that seller require some more time expected delivery date is updated [protected] which happens to be yesterday.but till now I haven't received my order yet. When I tracked my order it is only PROCESSING and when I contact your customer...

hi i did the payment for two books in flipkart.com with my mobile number [protected] and mail id [protected]@gmail.com i did the payment and after that i redirected to my profile page where it shown the books but i have not recived any messages/mail regarding the order .after that i clicked on signout and i relogined it is showing no orders to show i don't what is the problem with the india's biggest e commerce site flipkart.com I...

I had made an order through Flipkart OD[protected] on 9-Oct-2013. The phone LG-G2 had a freebie called "LG Quick Window case". The order was delivered to me on 11-Oct-2013. The problem started after that. I raised an incident[protected] immediately saying the flip cover has not been received yet. On 14 Oct, I got the following response from Flipkart: ====================== Hi Anand, Order ID: OD[protected] Product:...

I ordered a HTC one 801e on 10th of July from flipkart. My order no was OD[protected]. But flipkart courier service was unable to deliver me the item. After almost 10 days flipkart CS took another order but again they failed to deliver me the item. So being frustrated with flipkart services finally I cancelled my order. During placing my order I made the payment through ICICI Bank credit card with three month emi option. But till date I have...

I have purchase the Xolo A700 product from flipkart.com on 14th Feb and within 20 days it start giving problems like heating and now mike is also not working. Now finally we lodge the complaint at flipkart on 4th Apr but they are denying to provide the solution because 46 days has been spend (just 16 days more than 30 days replacement guarantee of the company. On another hand customer care of XOLO care is not cooperative and not giving any...

Recently I have a placed an order on flipkart for HTC phone. The mobile which is supposed to be delivered in 3 business days as per the site..it has been 6 days and the mobile hasn't been delivered yet. Everytime I call up the customer care, the lousy say the courier guy tried reaching me on my number and despite providing alternate numbers they smartly said they couldn't reach me on any of the numbers. When I say no body contacted...

Hi,

I purchased a product on the month of December 2010 and the item is not yet shipped.
I've attached the mail communication, i have changed my e-mail in that conversation. please look into it.

From: [protected]@live.in
To: [protected]@letsbuy.com
Subject: RE: Order # LSB-46038 (Confirmed)
Date: Tue, 11 Jan 2011 08:26:41 +0530

You people do not even have the...

Variation in List Price

I have recently purchased this book from Flipkart and have been overcharged on this account. Flipkart sells at a price of Rs. 213, wheras Infibeam Ahmedabad charges Rs 156. Delivery charges included in both the cases.

Flipkart
How Starbucks Saved My Lifeby Michael Gill (Paperback - 2007)
Price: Rs. 250 Rs. 213 Discount: Rs. 37 (15%) Free Home Delivery.
[protected][protected][protected]--br...

Its one of the worst hopeless working environment you get. All in their acts as if they started a Biggest Software company and full of Egoistic attitude than professional attitude. Hopeless service and hopeless cheap work environment. Its a startup company but these youngsters Don't know any decency of speech, labor kind of environment. No one join this Bull company and use their services. And their HR team is one of the worst. I really...

I have purchased a book from the Flipkart.Com, The seller company shipped the book through Overnite Express, but the Courier company doesnt have the service in the shipping address area, so they returned the book to the seller company, as per the courier company website. Now i have requested the seller company to re ship the book but they say they have not yet reveived back the book.
Please suggest the remedial....

I have order mixer grinder from the website and i dont find the quality of product to my expectation now there is no return available for the product, and having huge issue while talking to customer care, so disappointed.

Order ID: OD[protected].
I placed an order on 01st August 2025, paid in full, but the product was never delivered despite multiple complaints and repeated assurances from Flipkart’s customer care team. Instead of resolving the issue, the delivery deadlines were only extended without any concrete updates. Recently, I received a message stating my order was cancelled, and I was asked to reorder the product — but at a significantly higher price. This unilateral cancellation, without my consent, has caused me both financial and notional loss. Flipkart has not taken responsibility for the increased price and has only mentioned informing the seller, which leaves the burden entirely on me as the customer. I respectfully request the concerned authorities to take appropriate action to ensure accountability in such cases and to direct online platforms like Flipkart to improve their policies so that customers are not unfairly penalized due to their lapses.

I purchased a Sonos Arc from Flipkart order number OD[protected] dated July 10th 2025. I received a defective product and contacted Flipkart for the Brand details so that I could replace the product under warranty. Till date Flipkart has not been able to provide brand details or any solution and avoiding responsibility.

I want a full refund

OD[protected] order number
Ordered 10 yoga blocks and marked as delivered but nowhere to be found. No way to get help as only AI bot, totally useless!!!

I am writing this to escalate a long-standing and unresolved issue related to my return order OD[protected] for the product Pandaoriginals NTORQUE PREMIUM TRIKE TOY, which I had to initiate a return for due to:

Missing items (nuts and bolts)

No installation manual

No manufacturer/company box (critical for warranty)

The return was approved and scheduled from 1st June 2025, and since then, I have faced a highly unprofessional experience with your pickup services. The designated pickup person has repeatedly arrived on a two-wheeler and claimed he could not carry the item due to its size—this excuse has been used three times by the same person without any resolution.

Despite multiple escalations to your customer care teams on 4th June, 7th June, 14th June, 17th June, and further follow-ups, I have only received temporary reassurances that the item would be picked up "within 24 hours." However, no action has been taken to provide a proper pickup solution, and the same cycle of false promises continues.

This negligence has caused me not only mental stress but also financial inconvenience, as I am being denied a rightful return and refund due to issues that are entirely Flipkart’s responsibility. The lack of accountability from your logistics and escalation teams is unacceptable.

I request the following:

Immediate arrangement of proper pickup with a suitable vehicle.

Written confirmation of pickup date and time.

A gesture of compensation for the repeated negligence and time lost.

I am raising a serious complaint against Flipkart Internet Pvt. Ltd. regarding four grocery orders that were falsely marked as delivered even though I never received the products.

Details of Orders Not Delivered but Marked as Delivered:
OD[protected]

Ordered on: 12 May 2025

Marked Delivered: 13 May 2025 – Not received

OD[protected]

Ordered on: 13 May 2025

Marked Delivered: 15 May 2025 – Not received

OD[protected]

Ordered on: 13 May 2025

Marked Delivered: 15 May 2025 – Not received

OD[protected]

Ordered on: 4 June 2025

Marked Delivered: 5 June 2025 – Not received

Issue Summary:
In all these cases, the delivery agent called me, confirmed the delivery, and then never arrived, but still marked the order as delivered.

On 15 May, I spoke to the delivery agent after he marked the orders as delivered, and he admitted he had the packages but didn’t deliver them.

On 5 June, the agent called and confirmed he was on the way. I said I was available, but again, the order was never delivered and falsely marked as delivered.

Threatening Incident:
After one of my complaints, a Flipkart senior executive arranged a conference call with the delivery agent. The agent asked for my number, disconnected, and later called me directly and threatened me for complaining.
I reported this to Flipkart, but they claimed they do not have any option to take complaints and considered it only as feedback. No action was taken, and the same issue occurred again.

Flipkart's False Statement:
Despite clear proof that delivery agents had my packages, Flipkart closed my complaints saying:

"Order cannot be fulfilled by the seller due to unforeseen issues."
This is false and misleading. The packages were clearly in the delivery agent’s possession and were never delivered intentionally.

My Losses:
I needed those products urgently in April and had to buy them from nearby stores at higher prices, losing Flipkart discounts.

I faced mental stress, threats, time loss, and identity misuse, as someone marked orders as delivered in my name without proof of delivery (no OTP, no signature, no photo).

Relief Requested:
Compensation of ₹6, 000 for financial loss, stress, and harassment.

Strict action against the delivery agent for threatening and delivery fraud.

Flipkart must correct the false delivery status of all affected orders.

Written assurance from Flipkart that such actions will not repeat.

This is a clear case of delivery fraud, identity misuse, and negligence by Flipkart and their agents. I request urgent redressal.

I ordered a Samsung Galaxy S24+ 5G (Cobalt Violet, 256 GB) from Flipkart, which was scheduled to be delivered on June 3, 2025. As of today (June 4, 2025), the product has not been delivered, and there have been no tracking updates or notifications about any delays.

I’ve checked the tracking status through the Flipkart app/website, but the information hasn’t changed. This is highly inconvenient and disappointing, especially given the high value of the product.

Please treat this issue as urgent and respond promptly.

Really very worst about your service.why you are allowing fake app in Flipkart.Actually I had a big hope about flipkart.but everything is spoiled one second.i had ordered 5 litre prestige pressure cooker in the flipkart link.but my order not placed and also my money is gone.Amount is big or small but you break my hope.first of all y u allow this type is add is ur company name.

Dear Flipkart Grievance Team,

I had placed an order on Flipkart for the book "Neetu Singh Volume 1 (Bilingual)" which was delivered to me via Xpressbees with AWB Number[protected].

The order value was ₹411, which I paid via UPI on 31st May 2025 at 09:03:52 AM (UPI Ref:[protected]. Unfortunately, shortly after delivery, my Flipkart account was blocked.

Due to this, I am unable to:
- Access my order details
- Return the product
- Request my refund

Please either unblock my account or provide an alternate way to return the product and initiate the refund process.

Attached are:
1. UPI payment proof of ₹411
2. Courier delivery message showing AWB number

Registered mobile/email: [protected]

Kindly treat this as urgent and assist me in resolving this issue.

Thank you,
Lokesh