Flipkart Complaints & Reviews

Recently I have a placed an order on flipkart for HTC phone. The mobile which is supposed to be delivered in 3 business days as per the site..it has been 6 days and the mobile hasn't been delivered yet. Everytime I call up the customer care, the lousy say the courier guy tried reaching me on my number and despite providing alternate numbers they smartly said they couldn't reach me on any of the numbers. When I say no body contacted...

Hi,

I purchased a product on the month of December 2010 and the item is not yet shipped.
I've attached the mail communication, i have changed my e-mail in that conversation. please look into it.

From: [protected]@live.in
To: [protected]@letsbuy.com
Subject: RE: Order # LSB-46038 (Confirmed)
Date: Tue, 11 Jan 2011 08:26:41 +0530

You people do not even have the...

Variation in List Price

I have recently purchased this book from Flipkart and have been overcharged on this account. Flipkart sells at a price of Rs. 213, wheras Infibeam Ahmedabad charges Rs 156. Delivery charges included in both the cases.

Flipkart
How Starbucks Saved My Lifeby Michael Gill (Paperback - 2007)
Price: Rs. 250 Rs. 213 Discount: Rs. 37 (15%) Free Home Delivery.
[protected][protected][protected]--br...

Its one of the worst hopeless working environment you get. All in their acts as if they started a Biggest Software company and full of Egoistic attitude than professional attitude. Hopeless service and hopeless cheap work environment. Its a startup company but these youngsters Don't know any decency of speech, labor kind of environment. No one join this Bull company and use their services. And their HR team is one of the worst. I really...

I have purchased a book from the Flipkart.Com, The seller company shipped the book through Overnite Express, but the Courier company doesnt have the service in the shipping address area, so they returned the book to the seller company, as per the courier company website. Now i have requested the seller company to re ship the book but they say they have not yet reveived back the book.
Please suggest the remedial....

I have order mixer grinder from the website and i dont find the quality of product to my expectation now there is no return available for the product, and having huge issue while talking to customer care, so disappointed.

Order ID: OD[protected].
I placed an order on 01st August 2025, paid in full, but the product was never delivered despite multiple complaints and repeated assurances from Flipkart’s customer care team. Instead of resolving the issue, the delivery deadlines were only extended without any concrete updates. Recently, I received a message stating my order was cancelled, and I was asked to reorder the product — but at a significantly higher price. This unilateral cancellation, without my consent, has caused me both financial and notional loss. Flipkart has not taken responsibility for the increased price and has only mentioned informing the seller, which leaves the burden entirely on me as the customer. I respectfully request the concerned authorities to take appropriate action to ensure accountability in such cases and to direct online platforms like Flipkart to improve their policies so that customers are not unfairly penalized due to their lapses.

I purchased a Sonos Arc from Flipkart order number OD[protected] dated July 10th 2025. I received a defective product and contacted Flipkart for the Brand details so that I could replace the product under warranty. Till date Flipkart has not been able to provide brand details or any solution and avoiding responsibility.

I want a full refund

OD[protected] order number
Ordered 10 yoga blocks and marked as delivered but nowhere to be found. No way to get help as only AI bot, totally useless!!!

I am writing this to escalate a long-standing and unresolved issue related to my return order OD[protected] for the product Pandaoriginals NTORQUE PREMIUM TRIKE TOY, which I had to initiate a return for due to:

Missing items (nuts and bolts)

No installation manual

No manufacturer/company box (critical for warranty)

The return was approved and scheduled from 1st June 2025, and since then, I have faced a highly unprofessional experience with your pickup services. The designated pickup person has repeatedly arrived on a two-wheeler and claimed he could not carry the item due to its size—this excuse has been used three times by the same person without any resolution.

Despite multiple escalations to your customer care teams on 4th June, 7th June, 14th June, 17th June, and further follow-ups, I have only received temporary reassurances that the item would be picked up "within 24 hours." However, no action has been taken to provide a proper pickup solution, and the same cycle of false promises continues.

This negligence has caused me not only mental stress but also financial inconvenience, as I am being denied a rightful return and refund due to issues that are entirely Flipkart’s responsibility. The lack of accountability from your logistics and escalation teams is unacceptable.

I request the following:

Immediate arrangement of proper pickup with a suitable vehicle.

Written confirmation of pickup date and time.

A gesture of compensation for the repeated negligence and time lost.

I am raising a serious complaint against Flipkart Internet Pvt. Ltd. regarding four grocery orders that were falsely marked as delivered even though I never received the products.

Details of Orders Not Delivered but Marked as Delivered:
OD[protected]

Ordered on: 12 May 2025

Marked Delivered: 13 May 2025 – Not received

OD[protected]

Ordered on: 13 May 2025

Marked Delivered: 15 May 2025 – Not received

OD[protected]

Ordered on: 13 May 2025

Marked Delivered: 15 May 2025 – Not received

OD[protected]

Ordered on: 4 June 2025

Marked Delivered: 5 June 2025 – Not received

Issue Summary:
In all these cases, the delivery agent called me, confirmed the delivery, and then never arrived, but still marked the order as delivered.

On 15 May, I spoke to the delivery agent after he marked the orders as delivered, and he admitted he had the packages but didn’t deliver them.

On 5 June, the agent called and confirmed he was on the way. I said I was available, but again, the order was never delivered and falsely marked as delivered.

Threatening Incident:
After one of my complaints, a Flipkart senior executive arranged a conference call with the delivery agent. The agent asked for my number, disconnected, and later called me directly and threatened me for complaining.
I reported this to Flipkart, but they claimed they do not have any option to take complaints and considered it only as feedback. No action was taken, and the same issue occurred again.

Flipkart's False Statement:
Despite clear proof that delivery agents had my packages, Flipkart closed my complaints saying:

"Order cannot be fulfilled by the seller due to unforeseen issues."
This is false and misleading. The packages were clearly in the delivery agent’s possession and were never delivered intentionally.

My Losses:
I needed those products urgently in April and had to buy them from nearby stores at higher prices, losing Flipkart discounts.

I faced mental stress, threats, time loss, and identity misuse, as someone marked orders as delivered in my name without proof of delivery (no OTP, no signature, no photo).

Relief Requested:
Compensation of ₹6, 000 for financial loss, stress, and harassment.

Strict action against the delivery agent for threatening and delivery fraud.

Flipkart must correct the false delivery status of all affected orders.

Written assurance from Flipkart that such actions will not repeat.

This is a clear case of delivery fraud, identity misuse, and negligence by Flipkart and their agents. I request urgent redressal.

I ordered a Samsung Galaxy S24+ 5G (Cobalt Violet, 256 GB) from Flipkart, which was scheduled to be delivered on June 3, 2025. As of today (June 4, 2025), the product has not been delivered, and there have been no tracking updates or notifications about any delays.

I’ve checked the tracking status through the Flipkart app/website, but the information hasn’t changed. This is highly inconvenient and disappointing, especially given the high value of the product.

Please treat this issue as urgent and respond promptly.

Really very worst about your service.why you are allowing fake app in Flipkart.Actually I had a big hope about flipkart.but everything is spoiled one second.i had ordered 5 litre prestige pressure cooker in the flipkart link.but my order not placed and also my money is gone.Amount is big or small but you break my hope.first of all y u allow this type is add is ur company name.

Dear Flipkart Grievance Team,

I had placed an order on Flipkart for the book "Neetu Singh Volume 1 (Bilingual)" which was delivered to me via Xpressbees with AWB Number[protected].

The order value was ₹411, which I paid via UPI on 31st May 2025 at 09:03:52 AM (UPI Ref:[protected]. Unfortunately, shortly after delivery, my Flipkart account was blocked.

Due to this, I am unable to:
- Access my order details
- Return the product
- Request my refund

Please either unblock my account or provide an alternate way to return the product and initiate the refund process.

Attached are:
1. UPI payment proof of ₹411
2. Courier delivery message showing AWB number

Registered mobile/email: [protected]

Kindly treat this as urgent and assist me in resolving this issue.

Thank you,
Lokesh

I am writing to express my frustration regarding a repeated issue with my recent orders of Navneet Youva Poster Colours from Flipkart. The product listing clearly states the quantity as 50ml, but I have received only a 10ml product on three different occasions.

Here is a summary of what has happened:

First Order – I received a 10ml product instead of 50ml. I returned the product and received a refund.

Second Order – I again received the 10ml product instead of 50ml.

Third Order – I placed a replacement request for the second order, but again received the same 10ml product.

Every time I contacted customer support, I was assured with the same line: "Don't worry sir, we will resolve the issue." However, the issue has not been resolved to date. Most recently, the customer support executive once again repeated the same line and asked me to place a fresh order, while marking the incorrect product for return.

Despite all this, the issue was wrongly marked as "resolved" in the Flipkart app, even though it clearly is not.

My concern: I believe the seller does not actually have the 50ml product but is still listing it as 50ml on Flipkart. In reality, they seem to only have the 10ml product.

It feels like a scam and customers are being deliberately misled.

I kindly request that Flipkart look into this matter seriously, ensure that misleading product listings are corrected, and take appropriate action against the seller. Please also ensure that I receive the correct 50ml product as advertised

To,
The Consumer Forum,
Hardoi, Uttar Pradesh

Subject: Complaint against Flipkart for delivering a defective printer and not resolving the issue despite repeated follow-ups.

Respected Sir/Madam,

I am writing to file a formal complaint against Flipkart regarding a defective product and extremely poor customer support.
On 24th April 2025, I ordered a printer from Flipkart (Order ID: [OD[protected]]) and received it on [Insert Delivery Date]. Upon unboxing and installation, I found that the printer was defective and not working. I immediately raised a return/replacement request with Flipkart.

Since then, I have provided all necessary proofs including photos and videos showing the defect, as per Flipkart’s requirement. Despite that:

Initially, they asked me to wait 4 working days, which passed without any action.
After that, they gave me a new date, again with no resolution.
For the last 10 days, I have been told "please wait for 24 hours" every day, which clearly shows negligence and delay tactics.
This issue has been pending for more than 35 days, causing me not only financial loss but also mental stress and inconvenience.
Relief Sought:

1. Immediate return or refund for the defective product.
2. Compensation for mental harassment and delay.
3. Action against Flipkart for unfair trade practice under the Consumer Protection Act.
I request the honorable forum to kindly take necessary action in this matter. I am attaching the following documents for reference:
Order confirmation email

Delivery proof

Thank you for your assistance.

Sincerely,
[Akshay pratap singh ]
[102 kaushal puri hardoi
[[protected]@gmail.com]
[[protected]]
[30may2025]

---

I am writing to report a serious issue with a purchase from Flipkart involving your product, the JAMUS TV-out Cable 1.5 Meters 3.5mm Stereo Male to Male. I placed the order on May 23, 2025, with Order ID OD[protected], and the invoice (FAFFN[protected], dated May 25, 2025) lists New Corps (GSTIN: 06AQTPY7512G1ZO, registered address: Ward 5 Basti Shamsabad, Palwal, 121102, Haryana) as the seller. However, I received a substandard cable from Vardhman Electronics instead of the JAMUS cable I ordered, which is a clear case of misrepresentation and fraud.

I ordered a fan from Flipkart (Order ID: OD[protected] which was delivered on 18th May 2025 in damaged condition. I raised a return request the same day with attached photo evidence.

However, Flipkart has rejected my return multiple times and asked me to contact the brand's service center, even though the product was damaged on delivery.

I also:

Spoke to customer support and a senior agent

Shared all proof via chat and email

Tagged Flipkart on Twitter

Filed a complaint on National Consumer Helpline (NCH)

But there has been no resolution or refund. This has caused mental stress and inconvenience. I request Flipkart to accept the return and issue a full refund immediately.

I was bought One mobile phone for my sister some issue with phone complaint raised Flipkart then account locked so many times mailed for unblock my account but no use my Flipkart Account Number Is [protected] mail id Is vijay.[protected]@gmail.com

सेवा में,
Flipkart Customer Support,
Flipkart Internet Private Limited,
Bangalore, India.
विषय: ऑर्डर OD[protected] की गलत डिलीवरी की शिकायत
महोदय/महोदया,
मैं, Anish Kumar Shukla, Flipkart का एक नियमित ग्राहक हूँ। मैंने 20 मई 2025 को ऑर्डर किया था जिसका ऑर्डर आईडी OD[protected] है। Flipkart के पोर्टल पर यह दर्शाया जा रहा है कि मेरा ऑर्डर 23 मई 2025 को 12:10PM पर सफलतापूर्वक डिलीवर हो चुका है, जबकि मुझे कोई प्रोडक्ट प्राप्त नहीं हुआ है।
मेरा बिलिंग और शिपिंग एड्रेस सही है:
279, खरौनी चट्टी, बाँसडीह उप-जिला, बलिया जिला, उत्तर प्रदेश - 277219
मैंने पहले ही आपके कस्टमर सपोर्ट से संपर्क किया है, लेकिन मुझे कोई संतोषजनक उत्तर प्राप्त नहीं हुआ। कृपया मेरी शिकायत को प्राथमिकता दें और निम्नलिखित में से किसी एक समाधान की व्यवस्था करें:
1. ऑर्डर की सही स्थिति की पुष्टि करें और मुझे डिलीवरी का प्रूफ दें।
2. यदि ऑर्डर वास्तव में डिलीवर नहीं हुआ है, तो तुरंत इसे फिर से डिलीवर करें या मुझे रिफंड प्रदान करें।
कृपया मेरी समस्या को जल्द से जल्द हल करें। मैं Flipkart से ग्राहक सेवा की उच्च स्तरीय उम्मीद करता हूँ और आशा करता हूँ कि आप मेरी शिकायत का समाधान करेंगे।
धन्यवाद,
Anish Kumar Shukla
फोन: [protected]
ईमेल: [protected]@gmail.com