Flipkart Complaints & Reviews

I have ordered on 09may 2025 yumbite walnut karnal on Flipkart which delivery successful on 14may 2025 and on same I return both the product on different time and delivery collect both the product but I get only one refund of product rs 380 but second product refund cancel after complain on 16may 2025 which I complent to flipkart customer care executive on 18 may 2025 they assure me to take action till 20may 08:11pm but no response from Thier side, my credit card bill pending rs 380.

I had a flipkart Pay Later credit for a consumer good and I paid all my dues. The app says I have cleared all my dues but the CIBIL and IDFC Bank are still showing an amount of Rs.4997/- to be pending on a product that was returned and Flipkart said that the amount would be credited back to the Lender (Credit Card) and the account has been closed. This has adversely affected my CIBIL and affected my borrowing capabilities.

The Product was returned and Flipkart said the refund would be credited back to on Jan 04 2024

I placed an order (Order ID: OD[protected] for a Luminous RC18000 PRO Tubular Inverter Battery on May 3, 2025, costing ₹12, 248, with expected delivery by May 15, 2025.The product was marked "out for delivery" on May 15 but has not been delivered as of May 19, 2025, 5:22 PM IST.I raised a complaint (Incident ID: IN250515210622384081514). Flipkart promised resolution by May 18, then May 19, 9:00 PM, but marked it "resolved" without action.On May 19, Flipkart issued a new incident ID (IN250519094041295885304), promising resolution by May 22, 9:40 AM, but I seek immediate action due to repeated delays.

I ordered a Perfect Homes dining table from Flipkart (OD[protected] on 8th May 2025. The expected delivery date was 10th May, but the product has still not been delivered. It is now 19th May, and I have contacted Flipkart's customer support multiple times with no resolution.

The customer care team repeats the same scripted lines without any real information. The tracking ID doesn't work, and the Flipkart app still falsely shows delivery expected by 15th May.

To make matters worse, the order has now been converted into EMI, even though the product has not even been delivered! I had a 4-day window to stop the EMI, but Flipkart’s delays and lack o[censored]pdates left me with no choice.

This is mentally exhausting and financially unfair. I demand that Flipkart either:

Deliver the product immediately, OR
Cancel the order and refund the full amount including EMI conversion charges.
This is not the first time I've had issues with Flipkart's Perfect Homes brand. Previously, a sofa was delivered 22 days late. I feel helpless and extremely disappointed by the repeated negligence.

Order Date: 8th May 2025
Product: Perfect Homes Dining Table
Expected Delivery: 10th May
Current Status: Not Delivered
Tracking ID: FMPN[protected]

Please resolve this issue immediately or I will escalate further through legal and social platforms.

Good morning sir
My name is subhas Mudaraddi my ICICI credit card ([protected]) is hacked dated 14/05/2025 (10am to 12pm) & unauthorized transaction in flipkart internet pvt Ltd Bangalore shopping and order the product. Amount debited in 3 transaction
1.amount 82456/- 2.amount 52501/- 3.amount 46293/- totally amount in 181250/-rs sir. Please requested sir check the transaction and credit card amount will be refund in credit card.
Thank you sir
My contact no [protected]/[protected]I complaint in ICICI customer care no. Complaint no. SR[protected] dtd 14/05/2025. (4.45pm) complaint in under process sir

I ordered a 2-ton AC but received a 1.5-ton unit. I raised a return request, but it was cancelled 4 times without any reason. It's been 22 days—no pickup, no refund, and no proper support.

I recently purchased a new Samsung refrigerator from Flipkart, and it was delivered to me after 22.04.2025. A Samsung service engineer visited my home on 24.04.2025, inspected the product, and found that the refrigerator box was damaged upon opening.

Despite identifying the damage, no action has been taken by either Samsung or Flipkart so far. I am extremely disappointed by the poor response and lack of responsibility from your engineer and service team.

It has been several days, and I am still waiting for a resolution. I would like to know:

When will the damaged product be replaced?

Why has there been no update or action from your side?

I have attached the invoice and photos of the damaged product for your reference. Please treat this as an urgent matter, as I have already waited too long.

Dear team,
Please look into this, my parcel has arrived at your Motherhub on Saturday morning and there have been no update for 3 days after that. please escalate this and get the parcel dispatched from the mother hub, attaching screenshot and Tracking ID

Tracking ID: FMPP[protected]
EKart

I am Giri, I ordered mangoes 2 boxes & sweet lime 2 kilograms and paid Rs 303/- cash on delivery. The fruits were delivered within 10 minutes. But both the quality & quantity was poor. Small mangoes and very small sweet lime were delivered. In the picture they show big size and of good quality. It is nothing but cheating customers. They have return policy if customers are not satisfied with the products. When I wanted to return the products. Their customer care executives called me one after the other and said we cannot accept refund. I am thoroughly disappointed with this company policy and I have wasted nearly 2 hours of my time. On each call they made me wait. Can some action be taken against these people for causing so much inconvenience for me and my family.

I ordered the "green soul orthopedic boss chair" from an advertisement posted on Facebook and have finished payment for it however it is not visible when I click MY ORDERS. This purchase was made on 12/05/25 and I am requesting a refund or a proof of my order ASAP.

Hello sir,
I have purchased a office chair product at flipkart. As it is having the quality issue, comfort issue and noice isssues i have placed the return request. When i placed the return request technician visit has been scheduled and he came to my house and re installed the product. But still it has quality and comfort issues and noice issue as well.
And it doesn’t have the reclaining option to the chair but it has mentioned in flipkart.

So ia have placed the return request again, again technician visit scheduled.eventhough it has scheduled technician cannot fix the comfort issue quality issue and reclainer issue because it should come up with product design only.

So i requested to flipkart to accept my return refund request but they are saying only they will accept after technician confirms but technician cant fix the quality and design.

So i requested you to involve here do the justice for me.

This the my order id with flipkart

OD[protected]

Kindly do the needful and justice.

Thankyou

As per delivery date 6th may parcel not received till date, please expedite to deliver.
Please note this item ordered for senior citizen.

Parcel is already reached near me place
Tue, 6th May '25 - 7:52am- Nautanwa Maharajganj.

I have no contact number of near by hub.

Order ID - OD[protected]
Ekart Logistics - FMPP[protected]

Dear Flipkart Customer Support Team,

I am writing to formally lodge a serious complaint regarding a highly disturbing incident that occurred today involving one of your delivery personnel.

At the time of delivery, the individual behaved in an extremely inappropriate and unprofessional manner. He stared at me in a very disturbing and vulgar way, and while handing over the parcel, he was repeatedly scratching his private area in an indecent manner. His behavior made me feel extremely uncomfortable, unsafe, and disrespected.

This is absolutely unacceptable. As a customer and a woman, I have the right to feel safe when interacting with your staff. I am still shaken by the incident and fear what could have happened had the situation escalated further. It is deeply troubling that such individuals are being entrusted with doorstep deliveries, especially at residential addresses.

Therefore, I strongly urge Flipkart to take immediate and strict action against the concerned delivery person. I also request the following:
1. That this specific delivery person is never assigned to deliver at my address again.
2. No deliveries should be made to my address after 7:00 PM, even if it causes a delay in delivery.
3. Proper background checks and training must be ensured for your delivery personnel, especially when they are assigned to sensitive or residential areas.

If no strict action is taken on this matter, I will be compelled to take legal action against the company. I truly hope it does not come to that, but I must prioritize my safety and dignity.

I expect a prompt acknowledgment and a detailed response regarding the steps you intend to take. this is my tracking id SF[protected]F and this is or id no- OD[protected] and the delivery person no is [protected]

Date of the Incident: 4th May, 2025

Description:
I received a SAMSUNG 189 L Direct Cool Single Door Fridge, but the product has an improper installation issue in the back chamber area. Within 10 minutes of delivery, I raised a return request with Flipkart and submitted photos clearly showing the issue.

The customer support executive acknowledged that the product was not properly installed and assured me that a refund request would be raised. However, shortly afterward, the status of my return request showed as “Return Rejected.”

Additionally, I have come across multiple complaints online regarding the seller "Akshnav Online", suggesting that they may be selling refurbished products while charging for new ones. Here are some references:

https://www.linkedin.com/posts/nirmal-dhoot-94414a211_dear-flipkart-flipkart-sup...⇄

https://x.com/search?q=%22Akshnav%20Online%22&src=typed_query

So why this seller still registered on Flipkart?

Let me know if you want any other information.

Desirable Resolution: Request a Refund or Replace a New One

Not delivering the products on time and mentioning that customer has asked to deliver after two or three days without consent. These guys are cheating in collaboration with flipkart by delivering too late and not taking responsibility.
We cannot reach them as well since flipkart doesn't give their number and protect them. Each day the delivery date changes and whenever they want to deliver they will. Even if its a week after their assured delivery date we cannot do anything. All they say is there is some logistics issue and we will never know when it will be delivered since the date changes everyday.

Dear [Customer Service Team],

I am writing to express my concern about the significant delay in the delivery of my order (#[Order Number]), placed on May 01, 2024. According to the app, my order has been stuck at a Lucknow facility since May 04, 2024, and the promised delivery date (May 06, 2024) has passed without any update.

As it is now May 08, 2024, I request an immediate resolution, along with an explanation for the delay. Kindly prioritize the delivery or provide a revised timeline.

Order Details:

Order Number: [Your Order ID]

Order Date: May 01, 2024

Promised Delivery Date: May 06, 2024

Current Status: Stuck in Lucknow since May 04, 2024

Looking forward to your prompt response.

Sincerely,
Shyam

Since the product was delivered and had faced improper instalation at first since the installation, there is leakage and earthing problem but the technician is not able to resolve the same so far.

also they were rude in handling our complaint and misbehaved at our premises and were fooling us and no correct work has been done since 3 visists .Refusing to replace the bad product.

Its is constantly causing earthing at our premises dangerous for our life, hence want replacement.

I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I told them to not deliver order as this was a fraudulent transaction. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my credit card on 18 april 2025 and told me to pay the amount.

Deeply unprofessional and fraudulent experience I have had with Flipkart in connection to Order ID OD[protected].

I placed an order for a dining set on 9th February 2024, with an assured delivery by 21st February. After multiple follow-ups, the product was finally delivered on 28th February, a week late—and severely damaged. The table was completely broken, and two chairs were slightly cracked.

To add insult to injury, the product delivered is materially different from what was advertised. The table top, advertised as Sheesham wood, is in fact made of a low-grade hardboard or some form of engineered wood that has just split apart—a clear case of false advertising and consumer fraud. Plus it has termites already

Following this, I raised a replacement request and was promised delivery by 24th March. Instead, on 25th March, I was falsely informed that the order had already been delivered on the 21st—an outright lie. Since then, I have faced continuous harassment by both Flipkart and the seller.

The seller kept assuring me for two weeks that the replacement was on its way and has now completely stopped responding to my calls.

Flipkart's customer service has been equally negligent. Despite my repeated calls and Complaint ID IN[protected], I’ve received nothing but empty promises. I have uploaded all pics and evidences that were requested as well. A supervisor finally told me that a technician visit was scheduled for 17th April, after which a refund would be processed. No technician ever showed up, and the case was closed without my consent.
After sending email to ceo lodging complaint I have started getting calls every 48 hrs with no resolution. I amnow being told to return the product and after that replacement will be provided. I am scared they will take the product and fleece me of 20 thousand rupees with no product in hand. Please help.

Neha tandon
[protected]@gmail.com

Please find my CIBIL Report with Control Number - 9, 01, 13, 33, 426 in which one consumer loan of IDFC First Bank with the above mentioned loan account number - FLIPKART[protected] that I claim never to have availed.

Kindly check in your records who is the borrower of this loan as I never availed in my knowledge. Also, request you to close the BNPL account from my name and reply to me at the earliest.

Await your reply.

Regards,

Maya Singh
[protected]