Flipkart Complaints & Reviews

The item delivered is completely damaged from inside. I would like to return this item.

My Flipkart account has been blocked, I don't know the exact reason for the block, send many emails the Flipkart [protected]@flipkart.com no response from their end and tried with customer care also .I have many invoices in that account it's associated with mobile number [protected], please unblock the same.if any issue/due from end please reachout me amalazeri.[protected]@gmail.com /[protected] . Please raise concerns

Thank you
Appu

Sit Mera Flipkart ka account block ho gaya hai or reason Diya ki higher number of return ke Karan aur sir uss din mera ek parcel aane Wala tha Jo ki mere Ko Mila mere ko uss mein kuchh nahin Mila Khali box tha or uske liye Maine customer care se baat kar to 24 hours ka unhone time Diya uske bad Maine Flipkart khola to Mera account block dikha rha tha aap se ek he request hai please give my refund

I had recently ordered an item from Flipkart on 05/01/2025 which was cancelled from the seller end on 05/01/2025.
The Refund was initiated and show's status as "Refund Completed" on 10/01/2025. But the Refund amount is not yet credited to my account. I tried contacting Flipkart Customer care But they were of no help, They wanted me to verify with my Bank with the 23 digit refund reference number that they've provided. I did so, but the Bank needs an transaction id, which is of 12 digits to verify the above. But Flipkart customer care gave me a 23 digit refund reference number which is of no use for the bank and the bank is saying that the reference number is invalid, my bank is SBI. I contacted Flipkart again asking for the 12 digits transaction id. But they say they don't have a 12 digit number and asked me to contact the bank again. I'm stuck in this loop between Flipkart and bank and the issue is still unresolved. I don't know what to do Further please help me.

Please help me, 23 thousand is a lot of money for me, kindly help me in this situation, i am requesting everyone.

I'm attaching the Screenshots of my Flipkart's reply

I want to return my product (Order Number is PAXC[protected]). Also I want to return my payment.

Hello my name is Pankaj Kumar I did a UPI transaction on Flipkart pay on dated 13.01.2025 its status is still showing as pending nor has the money reached my account yet . I am not able to even file any complaint in the recording of this thing. The complaint which is being released is failing again and again.
Transction Id TX[protected]H8PY00 and reference id[protected]
please solve my problem as soon as possible .
With regrds
Pankaj Kumar
Mob : [protected]
Mail : virus.[protected]@gmail.com

21 st December2024 i am purchase a Inverter with battery from Flipkart, and 28 december2024 i receive that product, and i install the inverter 31 December 2024, but when i install that that time i am seen the material is damage, the battery inside acid water come out from some invisible hole, after i complain Flipkart for this matter but they are take my replacement order bur after two days its automictically cancel, and that is happen 4 time, so my kind request pls take necessary action and solve my problem my mobile no [protected]

I ordered a Cadbury Silk Hazelnut (pack of 3) from Flipkart, costing ₹511. However, I received only 1 piece. The outer and inner packets were broken and tampered with. It seems the courier agent or someone involved in the delivery process took and consumed the missing pieces. This is unacceptable, and I request an immediate replacement or refund. Please investigate this matter and ensure such incidents don’t occur in the future.

Dear Consumer Helpline,

I am writing to express my frustration and disappointment regarding an order I placed on 7th January 2025 with Flipkart. My order was incorrectly delivered to me on 9th January 2025 as it was someone else's order having my address slip on it, . As a result, I had to go through the hassle of canceling the order done by delivery guy at my doorstep and placing a new one on 9th January 2025, which will take 9 to 10 days to get delivered.

To make matters worse, the reorder I placed has not yet been shipped, and it is showing expected delivery date 18th January 2025.
I have contacted Flipkart’s customer service multiple times, but they have been unhelpful and stated that nothing could be done about my situation. They did not provide any assistance or information on how my order was exchanged.

Due to this inconvenience, I have faced significant delays and frustration. I request that my order be expedited and delivered to me as soon as possible. Additionally, I seek compensation for the time and trouble I have gone through due to Flipkart’s error.

I hope that my complaint will be taken seriously, and that appropriate action will be taken to resolve this matter promptly.

Order Details:

Date of 1st Order: [7th January 2025]

Date of Reorder: [9th January 2025]

Thank you for your attention to this matter.

Sincerely,

Ata Rahman

Hi,

I ordered from Flipkart Pigeon 1800 W Induction Cooktop Push Button (Black, Favourite)
Order NO: OD[protected] Order Date:[protected]
Invoice Number # FAMZSR[protected] Invoice Date:[protected]
The order was Open Box Delivery so when delivered we checked for Physical damage.
But when we switched on the system it worked for half an hour and stopped working. We waited some time and tried switching on the system but it didn't work. The next day we raised a Complaint about not working and asked to take back the system and refund the amount, but Flipkart rejected the request saying it is Open Box Delivery. The company was not responsible. We spoke to Flipkart Customer care person he said to raise a complaint with Pigean Company and if they don't respond revert to us. Gave details fo Pigean Customer Care No[protected],[protected]. and Whatsup No.[protected]

In Open Box Delivery we cannot check the working of the system so the claim can't be rejected outright. When the system is not working immediately within the first hour of working then the system has a serious problem which we can't accept after making payment.

I called the Pigean on the Number provided both numbers are not working. I sent Whatsup message for which I had no response. Then I sent an Email to [protected]@stovekraft.com. So far company has not responded to the email. So finally when no response could get from the company Pigean I went back to Flipkart and they have not responded.
Now Flipkart again rejected my claim and they have not responded to my complaint.
I argument is that Pigean supplied a defective product without proper QC and they delivered the product as Open Box Delivery like a vegetable and they want us to accept it as it is after making payment. They don't register our complaint means they are well aware of the problems and misguiding giving non-working numbers and we have to accept that.
I request Flipkart/Pigeon to take back the device(Junk Device) and refund the amount.
We don't want to keep such a substandard product.

My customer has given order in the flipkart but pick up is not done from the day1 and nearly 10 nos of order has not been pickup
od[protected] fmpc[protected]
od[protected] fmpp[protected]
od[protected] fmpc[protected]
od[protected] fmpc[protected]
od[protected] fmpc[protected]
od[protected] fmpp[protected]
od[protected] fmpc[protected]

Order ID#OD[protected].
A/C registered mobile Number: [protected]

I have ordered 3 statue of Lord Ganesh ji (krishnagallery1 brand name). Parcel had delivered me on 28th Dec-25 but inside it instead of 3 statue of Lord Ganesh ji, I found only one statue of ''Sai baba''.

I raised the complaint for all 3 products:
1. Return ID[protected]---Refund initiated
2.Return ID[protected]---Refund initiated
3.Return ID[protected]----Refund is not initiated yet.

I raised again complaint on 2nd Jan-25 (Incident: IN[protected]). Instead of resolving the issue, my account was blocked.

I have provided all the pics of product as requested by customer care while on call, but issue is not resolved

Thomson FA series 106 cm faulty tv received and we come to know when your installation person came for installation.
Sold by Bhumika Highstreet India Pvt Ltd, Ahmedabad.
Need immediate replacement or refund my money.
Rajkumar.
[protected] / [protected]
rajkumar.[protected]@gmail.com

Two item order but one item delivary

I received a defective product from Flipkart, however I am unable to find return and refund option on my orders page neither on App nor website. Order number OD[protected]

I had the worst experience as a buyer and consumer.
I bought this phone from Flipkart which specifically had IP68 rating, however, within 5 days of delivery, after I used the phone during rain in Delhi( I was rest assured that this won't cause any damage) but it did. First, my fingerprint sensor stopped working, then, I contacted flipkart which said you can visit service centre for 7 days replacement and they will assist. But, when I reached there, they said it's liquid damag and we won't cover you(job sheet attached).

The phone was in working condition when I gave them except for the fingerprint issue. But, now it's not even charging. It's my hard earned money and both of your assurance that led me to purchase this expensive product. How come lab tested things are not reliable? If you claim these as a feature, then why it has failed. I am seeking an honest replacement of the phone as a valued consumer otherwise I would have to knock the doors of consumer court.

Order Details are as follows -
Order ID- OD[protected]
Return Policy Period- Tilld Today
Service Centre Visit - 24th December 2024
Job Sheet - Attached
Platform - Flipkart (Attached)

Ordered Nova room heater and got on 19th December 2024 but when opened and found that wired plug is very big which can't fit to any socket in houese so raise return request and upload images also. Got rejected with comments complain not matching with images upload. Tried 2 more times but getting same rejection. It costs 1100 rs and with no use but Flipkart is not accepting return. I feel cheated and make sure even if I am Flipkart plus member will not buy anything from there now and will inform my contacts also for this cheat. I need my money back. Please help.

When trying to change by email id it says identifier already in use

Hi,
I was called flipkart and closed my paylater account on 4 Jan 2023, 11:12,
and That mail subject is IN[protected] [Incident: IN[protected]].
But still showing that account is open in my cibil website

I was trying to book round trip flight from Bengauru - Pune - Bengaluru but flight haven't book and from my bank account amount got deducted. I have tried to contact multiple times Flipkart customer care, and it keeps ringing and if connected they kept us on hold then call gets disconnected.

I got message that amount will be refunded withing 5-7 days but still I haven't received refund.

Date of Incident - 08th December 2024
BookIng ID:[protected]

Please help me get my refund.