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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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S
Smit762
from Surat, Gujarat
Nov 13, 2023
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Order had been booked on 2nd November and suppose to deliver by
4th November, but surprisingly it was further delayed for 7th Nov. Now Flipkart has no clue at all about the delivery. Every day I need to take a follow up and they answer to wait further 48hrs.

It's is shameful that they still didn't identify what is the issue with delivery and where it stuck. It is roaming only at one place since more than a week. All these incidents highlight their ability and service to the customers.
Flipkart customer support has been notified about the posted complaint.
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    D
    Devmp
    from Chennai, Tamil Nadu
    Nov 13, 2023
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    I have placed an order which is Sound Boss Androidify 3rd Generation on Nov 1st 2023 Order ID- OD[protected]. They showed my delivery date as Nov9th but it didn't deliver so i reached customer service they said your order will be deliver on next day Nov10th on that day also it didn't deliver, again i have reached the customer service they said you will receive within nov 13th still i didn't receive my order and the customer care service agent saying please wait until Nov 17th ... I have trusted the flipkart and paid my money and they are not delivery my order on time which you provided even they are not providing the reason for delay or anything about my order. so i said If you cant deliver my order on time means please cancel my order and refund my money please ..i am requesting to cancel my order but they are not doing it .Please cancel my order and refund my amount, I don't need anymore delivery extensions from flipkart.
    Flipkart customer support has been notified about the posted complaint.
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      T
      Thianglyne
      Nov 13, 2023
      Nov 21, 2023
      This thread was updated on Nov 21, 2023
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      Sir/Madam,

      With reference to the subject cited above and Order ID - OD[protected] regarding Tupperware classic 1000ml, I am filing a complaint that my above item was not received by me or my neighbours but marked delivered in my Flipkart account. I have contacted the Flipkart support team but from their end also they have informed me that the delivery person has delivered the item to me. Ekart Logistics - FMPP[protected]
      On 27th October, delivery agent called me at around 7 pm but since I have given my office address I have already left my office at that time so he could not delivered but he asked for my mobile number. I don't know what for he asked for my number but I just gave it to him. I thought that he will deliver on Monday the 30th October but till now I have not received it.
      This is the first time that I'm facing this issue after so many years of purchasing from flipkart. I request you to kindly look into the matter seriously as there may be something wrong with the delivery agent and maybe it will affect other customers also who have done prepaid order from flipkart. If possible kindly provide the mobile number of the delivery agent so that I can contact him personally or maybe can I get a refund so that I can order a new one.


      Thanks and regards
      Mrs T Khyriem
      Flipkart customer support has been notified about the posted complaint.
      Nov 21, 2023
      Updated by Thianglyne
      Till now also the complaint is not resolved.please do something
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        P
        Prajwal dr
        from Channarayapatna, Karnataka
        Nov 13, 2023
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        Address: Channarayapatana

        Gtsjudf
        Flipkart customer support has been notified about the posted complaint.
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          S
          Sudheer Kamera
          from Hyderabad, Andhra Pradesh
          Nov 13, 2023
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          Respected Sir/Ma'am,

          I am writing to bring to your attention a pressing issue I am facing regarding a product order made through Flipkart. My name is [Your Name], and my order's Order ID OD[protected].

          Unfortunately, the product has not been delivered within the specified time frame, and the delivery date has already expired. Despite my attempts to track the item through Flipkart's platform, I have been unsuccessful. The information provided is insufficient, leading to a lack of clarity regarding the current status of my order.

          According to the available details, it appears that my product is located in Sanathnagar. However, I have encountered difficulty in obtaining proper information about the Sanathnagar Ekart branch on both the Flipkart website and other online platforms, such as Google. This lack of transparency has further complicated the situation.

          I kindly request you to help me on the way forward.

          Thank you
          Flipkart customer support has been notified about the posted complaint.
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            K
            KalapKhanra
            Nov 13, 2023
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            I bought Nilkamal Alpine Engineered Wood Shoe Rack on Oct 13th 2023 and it got delivered on Oct 27th 2023. After few days engineer came and found that product defective and initiated a replacement. We didn’t get any communication from their end and we asked for a refund on Nov 9th 2023. They sent a replacement which is a part of the purchased product on Nov 11th 2023 after calling them multiple times. Every one is asking me to wait for 72hrs no engineer contacted in between.
            Order ID - OD[protected]
            Flipkart customer support has been notified about the posted complaint.
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              N
              nithees
              Nov 12, 2023
              Jan 7, 2024
              This thread was updated on Jan 7, 2024
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              Website: FLIPKART

              I ordered a samsung odyssey g5 27-inch curved monitor. I received a defective product. I raised a return request for many times. But they are still rejecting the return.
              Any update on the replacement?
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                J
                jkmishra1
                from Mathura, Uttar Pradesh
                Nov 11, 2023
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                Address: JKMISHRA , 1/269, MR Nagar , Mathura , pincode -281006
                Website: www.flipkart.com

                Order ID - OD[protected]

                I ordered a Samsung galaxy S22 mobile phone from Flipkart with the seller TrueComRetail.

                When I wanted to download the invoice document from the website they shared a corrupt file which I can't open. On contacting customer support multiple times, they said that they are sharing the invoice bill to me through my registered email but I am not recieving it. I am not receiving their invoice mail, I am getting their feedback form everytime on my mail correctly.

                Please do help me in getting me my original invoice bill.
                Flipkart customer support has been notified about the posted complaint.
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                  Z
                  zaid.shaikh
                  from AHMEDABAD, Gujarat
                  Nov 11, 2023
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                  I have received a damaged product (rat eaten shoes) i had generated the return request right away with all the images proving that i have received the damaged product. Now due to some application problem the pickup agent is not accepting my product. The Wishmaster of Ekart rejected my return request multiple times with the same reason as I have requested return for.

                  Product Name: PUMA Cell Divide Mesh Running Shoes For Men
                  Order ID: OD[protected]

                  Seller details:
                  Sold By: Bhumika Highstreet India Private Limited,
                  Bill-from Address: Warehouse Saidham, G warehouse, At Village - Dohale, Post Padgha, , Opp Vaishnavdevi Mandir, Taluka
                  Bhiwandi, Dist Thane, Bhiwandi, MAHARASHTRA, India - 421101,
                  GSTIN - 27AAICB4842N1Z8

                  Imported and Marketed by:
                  Puma Sports India Private Limited
                  496, Mahadevapura Main Road, Next to Hewlett Packard Service Gate, Mahadevapura, Bangalore-560048
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    ravikraushan
                    from Samastipur, Bihar
                    Nov 11, 2023
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                    Address: mathurapur ghat, samastipur, bihar, 848101
                    Website: flipkart.com

                    The mobile phone was not delivered yet. But the last delivery date was 29 october. Then to since the delivery date was extended many times but the order was not delivered yet. I am already paid the payable amount to the company and also the charges related to emi conversion taken by the credit card. And now the company call to cancel the order. Why should i cancel the order. I want my phone.
                    order id - OD[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sobhana12
                      from Kottayam, Kerala
                      Nov 11, 2023
                      Nov 11, 2023
                      This thread was updated on Nov 11, 2023
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                      Address: Chirayil (H), Muttambalam P O, Kanjikkuzhy, Kottayam 686004

                      I orderd the following item last month

                      Torque Mexico 2 Seater Fabric Storage Bench Puffy For Home |Office | Furniture -Blue Solid Wood 2 Seater (Finish Color - Blue, DIY(Do-It-Yourself))Be the first to Review this product
                      Extra ₹2496 off
                      ₹7, 499₹
                      Flipkart customer support has been notified about the posted complaint.
                      I didn't receive item till now
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                        S
                        soorajehmmorty
                        from Hyderabad, Telangana
                        Nov 11, 2023
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                        My friend ordered a iPhone to my address it supposed to deliver before 9 pm. Two delivery person came to my home nearly after 9pm to my home. It was a open box delivery so I was taking a video. The person was rushing and very roughly handling the box. I want to check the IMEI number he started shouting at me because he was late for other delivery. Infront of my house. He wanted to take the item back without OTP. It's a decent colony and I felt very much insult because of shouting of your delivery agent at night. I didn't ordered abuse from Flipkart. This is not the way delivery agent behaves towards customer. It's a serious issue.
                        order I'd : OD[protected].
                        Order is from mohit surabh to my address.
                        My mobile number is : [protected].

                        Please do the needful.
                        Flipkart customer support has been notified about the posted complaint.
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                          L
                          Lalit Tiwari 23
                          from Indore, Madhya Pradesh
                          Nov 10, 2023
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                          Address: Katni

                          23I have ordered a phone in exchange during the sale period. Phone delivered on the date told but the exchange is not processed till date. When i tried contacting them they told its a mistake we will arrange the pickup within 24 hours but nothing happened. later i found it got cancelled on their own thus i tried contacting again and this time i lodged a complaint with complaint number IN[protected]. still problem is not resolved as in this complaint they assured me 72 hours for resolution. moreover as every company records call for training and quality purpose i want them to listen to my recordings where they just pickup the phone ask about the complaint and put me on hold for 10 10 minutes. this is ridiculous, disappointing, disheartening, immoral as well as mannerless. kindly look towards this as a serious issue and provide me timely and correct remedy.
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            Mouralidaran
                            from Pondicherry, Puducherry
                            Nov 10, 2023
                            Nov 11, 2023
                            This thread was updated on Nov 11, 2023
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                            Address: FLIPKART ONLINE

                            1. Order the product on 13th Aug 2023.
                            2. Wrong size of the product delivered to me on 23th Aug 2023
                            3. Returned the product saying the size is not correct. Delivery person picked up the product.
                            4. Initially when spoke to the flipkart team they said the correct product will be delivered to me. Many calls with Flipkart I made and everytime got the same answer.
                            5. After a long period of time, my replacement product not delivered to me. I requested flipkart to return back my money and I am not ready to wait indefinetly.
                            6. They said they process for refund of my amount and said within 72 hours I will get refund.
                            7. After long followup, till now I my amount is not refunded.

                            Order details of Flipkart:
                            Order Id: OD[protected]

                            Msgs from Flipkart:
                            #1) Return Request Accepted: The seller has arranged a replacement for Wakefit... from your Flipkart order with order ID OD[protected]. A Wishmaster will pick up the originally delivered item by Wednesday, Sep 06, 2023. The replacement will be shipped within 1 business day of the pick up. Please keep the item in the product box along with accessories & tags ready for pickup. Please check your email for important details to ensure a successful pickup.
                            #2) Order Update: Sorry, Flipkart order for Wakefit... is delayed and will be delivered by Oct 04, 2023. Track: http://fkrt.it/_FpLJDNNNN
                            Flipkart customer support has been notified about the posted complaint.
                            My friend ordered a iPhone to my address it supposed to deliver before 11 pm. Two delivery person came to my home nearly after 9pm to my home. It was a open box delivery I was taking a video. The person was rushing and very roughly handling the box. I want to check the IMEI number he started shouting at me because he was late for other delivery. Infront of my house. He wanted to take the item back without OTP. It's a decent colony and I felt very much insult because of shouting of your delivery agent at night. I didn't ordered abuse from Flipkart. This is not the way your delivery agent behaves towards your customer. I will complaint to consumer court about this. It's a serious issue.
                            order I'd : OD[protected].

                            Please do the needful.
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                              B
                              Birensahrma
                              Nov 10, 2023
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                              I have a Flipkart pay-later option but anytime I'm trying to order using Flipkart pay later email option, it is showing unavailable
                              Flipkart customer support has been notified about the posted complaint.
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                                P
                                Pir Taseen
                                Nov 10, 2023
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                                I received a notification from Flipkart that my order was out for delivery on November 8th, but I haven't received it yet. The Flipkart app still shows me that it's out for delivery, but I haven't received any messages from the delivery person. Can you help me with this please deliver my order flipkart.
                                Delivery prepaid:[protected]
                                Order id: OD[protected]
                                Mobile no. [protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  Monu Qureshi
                                  Nov 9, 2023
                                  Resolved
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                                  Resolved

                                  I buyed a redmi 12 mobile instead of mobile i received a soap after trying too much th return request has been raised but befor one day of my refund the flipkart blocked my flipkart account
                                  Nov 9, 2023
                                  Complaint marked as Resolved 
                                  Not resolve my complain
                                  Flipkart customer support has been notified about the posted complaint.
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                                    P
                                    Poonamugale
                                    from Nashik, Maharashtra
                                    Nov 9, 2023
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                                    Address: Nashik

                                    UnBlocked account
                                    Flipkart customer support has been notified about the posted complaint.
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                                      S
                                      Shreyakasture
                                      from Solapur, Maharashtra
                                      Nov 9, 2023
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                                      I got a order in my name and account
                                      The order id is[protected]_1
                                      Plz check who placed the order in my name
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        Shreyakasture
                                        from Solapur, Maharashtra
                                        Nov 9, 2023
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                                        I got a order in my name and I checked the order id is was not mine
                                        The order id no.is[protected]_1
                                        This shows no results found on my Flipkart account but name and mobile is mine also I paid for the order
                                        Flipkart customer support has been notified about the posted complaint.
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