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Flipkart Complaints & Reviews

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Updated: Apr 22, 2026
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H
Heena92
Nov 17, 2023
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Address: 19,20,21, 4th floor , Street No-4D, Aram Park,Shashtri Nagar Delhi-110031

Dear Flipkart Customer Support,

I hope this email finds you well. I am writing to bring to your attention a concerning issue with my recent order # OD[protected]

Upon receiving the package, I discovered that the product MarQ by Flipkart 7kg to 5 Star Rating Semi automatic top load blue washing machine is damaged. I have attached images clearly showing the extent of the damage for your reference.

I understand that Flipkart values customer satisfaction, and I trust that you will take prompt action to resolve this matter. I would appreciate it if you could arrange for a refund for the damaged product as soon as possible.

Order Details:
- Order Number- OD[protected]

- Product Name: - MarQ by Flipkart 7kg to 5 Star Rating Semi automatic top load blue washing machine

I look forward to your prompt assistance in resolving this issue. Thank you for your attention to this matter.

Best Regards,

Heena Khan
Contact Number- [protected]
Flipkart customer support has been notified about the posted complaint.
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    Pratik_pz
    from Rajkot, Gujarat
    Nov 17, 2023
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    I have ordered mobile phone through Flipkart and delivery date was 10 November 2023 but as on today 17th November 2023 my order is not delivered yet. I have visited their office in rajkot 2 times but they are not delivering it and giving me false date day after day. I have also called Flipkart customer care number of times but they are also not solving my problem. Kindly look into this and take possible extreme actions against Flipkart and ekart so that this kind of problem does not happen again.
    Flipkart customer support has been notified about the posted complaint.
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      usman2786
      from Chennai, Tamil Nadu
      Nov 16, 2023
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      Respected Sir,
      My order id is OD[protected].
      I have ordered Panda Creation Musical Activity Walker from Flipkart. Which was delivered on[protected], I had sent it for return due to the quality of the walker not being good but the delivery boy did not come to pick up the product, I called the Flipkart customer care and told them that I was getting daily messages for product pickup. but no one comes to receive the product
      Please take necessary action to get my order returned and money refunded.
      Flipkart customer support has been notified about the posted complaint.
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        A
        ayush58
        Nov 16, 2023
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        Issue with my account blocked by Flipkart ?

        #Flipkart, one of the E Commerce website in India. Everybody knows the one side of it’s income source but some days ago I got to know the other side of it which was horrible.

        I bought Redmi 8, order got cancelled, I got a mail that you will no longer be able to login into your account it is blocked by flipkart.

        I had more than 1.5 k GV in my #Flipkart account. When I called customer care and enquired about the same they said “Blocking is system generated, we don’t know the reason and neither we can unblock nor refund the GV.

        After trying alot through social media. I was surprised to know that there are huge number of people who faced this issue and still money is not refunded.

        #Flipkart block all accounts who keep GV in there wallet and never respond on it
        Flipkart customer support has been notified about the posted complaint.
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          R
          Rahu R P
          Nov 16, 2023
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          I ordered google pixel 6a from flipkart who was official seller of google pixel phones .I received order on November 1st 2023 but I recevied old used phone which was having scratches on backside also it was having heating issues so we raised replacement request which was approved by flipkart after some prechecks.
          November 5th 2023 when delivery boy came to deliver the replacement request he told us that he is facing some server issue and he went without delivering replacement request, we waited till next day but no luck. Then we raised issue with flipkart .Since then flipkart is just extending resolution date day by day and updating incident ticket and clsoing incident ticket by saying product didnt met requirement and hence courier denied package. But in reality courier boy jusst visited home once and said its server issue.

          Since then there is no resolution on this from flipkart side .
          I didnt received my replacement request yet .

          I think flipkart, seller(Vision Star) and wish master(Ekart) are involved in this fraud.

          Kindly assist.
          Flipkart customer support has been notified about the posted complaint.
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            G
            Gauravambala007
            from Ambala, Haryana
            Nov 16, 2023
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            I have ordered mobile Redmi Note 12 from flipkart but was unable to download my bill. Called customer care several times but all in vain. My order I'd is OD[protected] . Plz help me. There is no option to return the product without bill on flipkart.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Shaiksharukk
              Nov 16, 2023
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              Address: Banglore
              Website: www.flipkart.com

              I ordered Frist product on Flipkart grocery it was damaged i received 10kg atta packet damaged Return ID[protected]
              AASHIRVAAD Superior MP Atta
              Seller: SuperComNet
              Customer service is not responsible very bad service provid
              Cheap company Flipkart
              Flipkart customer support has been notified about the posted complaint.
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                Tanveer Ahmad Khanday
                Nov 16, 2023
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                Address: Zangam Pattan Baramulla opposite Bacha petrol pump Zangam
                Website: [email protected]

                Order ID- OD[protected]
                Transaction ID- 75503723208024601732911
                Hellow sir this is Tanveer ahmad flipkart plus premium member ordered Motorola edge mobile phone on 26 jully 23 recived product with missing Acciceraise(Charger and charging cable) tried to return the product which saller and Flipkart has cancelled 03 times viz Augest 14, 21 and September 10 2023 respectively and in replacement which was deliverd on 18 Sep 23 Recived (Vim bar soap) in brand box tempard stickers viz IMEI No'S and price sticker with outer flipkart paking raised the return request on same day as wrong product was delivered but was asked to fill the consent form recived from Flipkart team which I did on the same day and on August 25 after passing of 6 days my first return request was accepted on 25th August, and pick up was sachulded on 26 August 2023 a wish master from K kart logistics called me for the pick up of return item which he said is Non QC and request me to pack the box with tap on doing all this I handed over the box so deliverd to wish master after not reciving update of pick up I called multiple times to wish master for the same after getting In touch with EKart logistics Hub in charge woh clearly refuses to update the same by saying the reson office desk board is showing the product as Non QC according complaint of the same got raised by me from Flipkart, After passing of 5-6 days time flipkart support back end team called and advised to return back the product handed over to wish master as per their investigation the item is missing accordingly Ist return request got cancelled reasons best know to Flipkart support team / back-end team E kart logistics team and saller, After Ist attempt (04) more return request got rejected which was initated either by flipkart senior team or flipkat support back end team as I was not able to make any return request as the return policy got over, (04) return I'ds are[protected], 123029430128342834285841,[protected] and[protected] Dated. 04, 16, 23, and 27 October 2023.respectively got rejected by the saller/ Flipkart back-end team with out any legmitiate reasons and till today I have called more than 300 times to Flipkart Customer Service Team woh escalated the issue to the team but unfortunately till now no refund has been provided to me doing formalities as per flipkart back end team viz consent form product images inner and outer ID proof with product invoice multiple times but unfortunately all 05 refund requests got rejected without any legmitiate reasons by the saller, I am mentally being tourched and harassed by the flipkart support team and saller, 03 and a half months has already passed with out any proper resolution/refund seems flipkart is fully supporting their sallers for dragging and mentally harassing the customers recently back-end team has called and take account/Bank details but after doing all formalities the queries are showing as resloved which is a grave concern and matter to be look after, flipkart social media team has raised the complaint on 31 of last month 16 days has now passed but unfortunately they are un able for providing me the resolution and even they always reply be assured our team will contact you but no one has called me so far I have paid my hard core earned money to the saller, which I need to be refunded immidately without any further delay, team is not co-oprating for reslovation this is complate harassiment, more than 65 complaints have already registard with flipkart for the same issue but till date nothing has been done by flipkart team they are just try to give free hand to saller and drags and harassed the customer. now it's requested that a strict action may kindly got initiated to the defaulter and my log pending refund may kindly got initiated with out any further delay as I have already suffered a lot.
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                  M
                  mnu4513
                  Nov 16, 2023
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                  Hello,
                  I am unable to download invoice for my order OD[protected]
                  Please share invoice on my registered email [protected]@gmail.com
                  thank you
                  Flipkart customer support has been notified about the posted complaint.
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                    H
                    Hamee Haarish Khan
                    Nov 15, 2023
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                    My order ID is OD[protected].

                    I've order xxl size kurta set from flipkart. Today it got delivered with wrong size. This kurta set is very small to my actual size.

                    There is no option to return my order. How come it is possible if there is no option to return. How can I able to wear small size.

                    While I was ordering it stated as return policy is available for 10 days after delivery. Then why they didn't give that option to return my order.

                    Pls do a needful to return my order. I can't able to waste my money. Also I can't able to contact the customer care.

                    I want flipkart customer care person to talk with and also I want that product to return.

                    Pls do a needful as soon as possible.
                    Flipkart customer support has been notified about the posted complaint.
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                      Hamee Haarish Khan
                      Nov 15, 2023
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                      My order ID is OD[protected].

                      I've order xxl size kurta set from flipkart. Today it got delivered with wrong size. This kurta set is very small to my actual size.

                      There is no option to cancel my order. How come it is possible if there is no option to cancel. How can I able to wear small size.

                      While I was ordering it stated as return policy is available for 10 days after delivery. Then why they didn't give that option to cancel my order.

                      Pls do a needful to cancel my order. I can't able to waste my money. Also I can't able to contact the customer care.

                      I want flipkart customer care person to talk with and also I want that product to cancel.

                      Pls do a needful as soon as possible.
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        from Nagpur, Maharashtra
                        Nov 15, 2023
                        Nov 22, 2023
                        This thread was updated on Nov 22, 2023
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                        Resolved

                        I was tried for refund but they are rejected second time for replacement again they are rejected i m seriously feels harassed help me pleas actually i got wrong product like cheap in qulity also it is glass bottle which is not excepted now i wanted to refund my 780 rs pleas help me 🙏 ORDER CONFIRMED november 03 2023 order deliverd november 07 2023 1st refund complaint for refund 10 th of november 2023 2nd complaint for replacement again denied also coriour boy said that his not get any instruction or information receive for product with photos which i got dublicate and already uploaded after uploading photos they are accepting for my refund
                        Nov 20, 2023
                        Complaint marked as Resolved 
                        no one call me after this rais complaint here yes but when i tried from Flipkart they are call provide resolution date but my request canceled no positive response i want to refund because of wrong item. FINALLY AGAIN THEY ARE REJECTED MY COMPLAINT, today 19 th of November 2023 piked my product but wish master not updated my status, they said company has rejected to take back your parcel. again today 20 th on November 2023 i received massege for pickup how could i return product now? i don't have my product, , , i dont understand when flipkart team aprovel my return product all details i have shared already so why they are not accepting for my refund.
                        Flipkart customer support has been notified about the posted complaint.
                        They are received my today 19 November 2023product pick-up my product but they are not proceeding for refund wishmaster said that they will return my product.
                        i received the call from consumer support and they are ask me for vouture number which is they will providing as a refund amount and also atm number validity date
                        already my picup approved by flipkart but ekart logistic hub trimurti nagar nagpur they refuse to take my pickup product order, wishmaster reshedule for my pickup product even already pick my product succesfully so now i dont have my product but wishmaster reshedul my produnt agai and again.
                        i received ₹780 today 22 November 2023 resolved my complaint thank you 🙏...
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                          Tanveer Ahmad Khanday
                          Nov 15, 2023
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                          Address: Zangam Pattan Baramulla Kashmir India 193121
                          Website: [email protected]

                          Order ID- OD[protected]
                          Transaction ID- 75503723208024601732911
                          Hellow flipkart support team this is Tanveer ahmad your flipkart plus premium member ordered Motorola edge mobile phone on 26 jully 23 recived product with missing Acciceraise returns the product and in replacement which was deliverd on 18 Sep 23 Recived (Vim bar soap) in brand box with flipkart paking raised the return request on same day but after doing all formalities as per flipkart back end team viz consent form product images inner and outer ID proof with product invoice multiple times but unfortunately all 05 refund requests got rejected without any legmitiate reasons by the saller, I am mentally being tourched and harassed by the flipkart support team and saller, 03 and a half months has already passed with out any proper resolution/refund seems flipkart is fully supporting their sallers for dragging and mentally harassing the customers recently back-end team has called and take account/Bank details but after doing all formalities the queries are showing as resloved which is a grave concern and matter to be look after, flipkart social media team has raised the complaint on 31 of last month 16 days has now passed but unfortunately they are un able for providing me the resolution and even they always reply be assured our team will contact you but no one has called me so far I have paid my hard core earned money to the saller, which I need to be refunded immidately without any further delay, team is not co-oprating for reslovation this is complate harassiment, more than 62 complaints have already registard with flipkart for the same issue but till date nothing has been done but, flipkart team they are just try to give free hand to saller and drags and harassed the customer. now it's requested that a strict action may kindly got initiated to the defaulter and my log pending refund may kindly got initiated with out any further delay as I have already suffered a lot.
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                            akash4466
                            Nov 14, 2023
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                            I am purchasing laptop from flipkart, flipkart gives me refurbished laptop and tell me it`s new laptop i have a proof but flipkart not take any action. please solve my issue.
                            Nov 14, 2023
                            Complaint marked as Resolved 
                            I am purchasing new laptop from flipkart, but flipkart gives me refurbished laptop i have a proof but flipkart not take any action and it`s denied from take action and they gives me dell service center number but it`s not valid number, i visited at my nearest dell service center and they gives me suggestion to call to flipkart. please solve this issue.
                            Flipkart customer support has been notified about the posted complaint.
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                              J
                              Janjirala Kranthi
                              Nov 14, 2023
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                              Address: MARUTI ENTERPRISE, 120, Udaya Nagar-2, Near Peoples Char Rasta, Katargam, , SURAT - 395004 GST: 24FXZPP4952D1ZU

                              Return request not taken by Flipkart

                              Tax Invoice Order Id: OD[protected]
                              Order Date:[protected], 04:08 PM
                              Invoice No: FAHL0H[protected]
                              Invoice Date:[protected], 04:09 PM
                              GSTIN: 24FXZPP4952D1ZU
                              PAN: FXZPP4952D

                              Sold By

                              MARUTI ENTERPRISE,
                              120, Udaya Nagar-2, Near Peoples Char Rasta,
                              Katargam, , SURAT - 395004
                              GST: 24FXZPP4952D1ZU

                              buy by

                              ph no [protected]
                              Billing Address
                              Janjirala Kranthi,
                              main road mlg Sri Venkateswara tent House
                              MALLEPALLY GUDAM POST JANGA REDDY GUDAM,
                              Thipparthi,
                              Nalgonda District - 508247, IN-TS
                              Shipping ADDRESS
                              Janjirala Kranthi,
                              main road mlg Sri Venkateswara tent Ho
                              use MALLEPALLY GUDAM POST JANGA RE
                              DDY GUDAM,
                              Thipparthi,
                              Nalgonda District - 508247, IN-TS
                              Flipkart customer support has been notified about the posted complaint.
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                                J
                                Janjirala Kranthi
                                Nov 14, 2023
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                                Address: MARUTI ENTERPRISE, 120, Udaya Nagar-2, Near Peoples Char Rasta, Katargam, , SURAT - 395004 GST: 24FXZPP4952D1ZU

                                TOYSILO Cotton Swing for Kids, Chair Jhula for 1-5 Years Old Babies with Safety Belt Swings (Multicolor)
                                this item return request celled.
                                Flipkart customer support has been notified about the posted complaint.
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                                  anjane
                                  Nov 14, 2023
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                                  The delivery agent never delivered my package and marked it as shipped the package.He never responded to my calls. The delivery agent scammed me.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Smit762
                                    from Surat, Gujarat
                                    Nov 13, 2023
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                                    Order had been booked on 2nd November and suppose to deliver by
                                    4th November, but surprisingly it was further delayed for 7th Nov. Now Flipkart has no clue at all about the delivery. Every day I need to take a follow up and they answer to wait further 48hrs.

                                    It's is shameful that they still didn't identify what is the issue with delivery and where it stuck. It is roaming only at one place since more than a week. All these incidents highlight their ability and service to the customers.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Devmp
                                      from Chennai, Tamil Nadu
                                      Nov 13, 2023
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                                      I have placed an order which is Sound Boss Androidify 3rd Generation on Nov 1st 2023 Order ID- OD[protected]. They showed my delivery date as Nov9th but it didn't deliver so i reached customer service they said your order will be deliver on next day Nov10th on that day also it didn't deliver, again i have reached the customer service they said you will receive within nov 13th still i didn't receive my order and the customer care service agent saying please wait until Nov 17th ... I have trusted the flipkart and paid my money and they are not delivery my order on time which you provided even they are not providing the reason for delay or anything about my order. so i said If you cant deliver my order on time means please cancel my order and refund my money please ..i am requesting to cancel my order but they are not doing it .Please cancel my order and refund my amount, I don't need anymore delivery extensions from flipkart.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        T
                                        Thianglyne
                                        Nov 13, 2023
                                        Nov 21, 2023
                                        This thread was updated on Nov 21, 2023
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                                        Sir/Madam,

                                        With reference to the subject cited above and Order ID - OD[protected] regarding Tupperware classic 1000ml, I am filing a complaint that my above item was not received by me or my neighbours but marked delivered in my Flipkart account. I have contacted the Flipkart support team but from their end also they have informed me that the delivery person has delivered the item to me. Ekart Logistics - FMPP[protected]
                                        On 27th October, delivery agent called me at around 7 pm but since I have given my office address I have already left my office at that time so he could not delivered but he asked for my mobile number. I don't know what for he asked for my number but I just gave it to him. I thought that he will deliver on Monday the 30th October but till now I have not received it.
                                        This is the first time that I'm facing this issue after so many years of purchasing from flipkart. I request you to kindly look into the matter seriously as there may be something wrong with the delivery agent and maybe it will affect other customers also who have done prepaid order from flipkart. If possible kindly provide the mobile number of the delivery agent so that I can contact him personally or maybe can I get a refund so that I can order a new one.


                                        Thanks and regards
                                        Mrs T Khyriem
                                        Flipkart customer support has been notified about the posted complaint.
                                        Nov 21, 2023
                                        Updated by Thianglyne
                                        Till now also the complaint is not resolved.please do something
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