Flipkart Complaints & Reviews

Hi,

I ordered from Flipkart Pigeon 1800 W Induction Cooktop Push Button (Black, Favourite)
Order NO: OD[protected] Order Date:[protected]
Invoice Number # FAMZSR[protected] Invoice Date:[protected]
The order was Open Box Delivery so when delivered we checked for Physical damage.
But when we switched on the system it worked for half an hour and stopped working. We waited some time and tried switching on the system but it didn't work. The next day we raised a Complaint about not working and asked to take back the system and refund the amount, but Flipkart rejected the request saying it is Open Box Delivery. The company was not responsible. We spoke to Flipkart Customer care person he said to raise a complaint with Pigean Company and if they don't respond revert to us. Gave details fo Pigean Customer Care No[protected],[protected]. and Whatsup No.[protected]

In Open Box Delivery we cannot check the working of the system so the claim can't be rejected outright. When the system is not working immediately within the first hour of working then the system has a serious problem which we can't accept after making payment.

I called the Pigean on the Number provided both numbers are not working. I sent Whatsup message for which I had no response. Then I sent an Email to [protected]@stovekraft.com. So far company has not responded to the email. So finally when no response could get from the company Pigean I went back to Flipkart and they have not responded.
Now Flipkart again rejected my claim and they have not responded to my complaint.
I argument is that Pigean supplied a defective product without proper QC and they delivered the product as Open Box Delivery like a vegetable and they want us to accept it as it is after making payment. They don't register our complaint means they are well aware of the problems and misguiding giving non-working numbers and we have to accept that.
I request Flipkart/Pigeon to take back the device(Junk Device) and refund the amount.
We don't want to keep such a substandard product.

My customer has given order in the flipkart but pick up is not done from the day1 and nearly 10 nos of order has not been pickup
od[protected] fmpc[protected]
od[protected] fmpp[protected]
od[protected] fmpc[protected]
od[protected] fmpc[protected]
od[protected] fmpc[protected]
od[protected] fmpp[protected]
od[protected] fmpc[protected]

Order ID#OD[protected].
A/C registered mobile Number: [protected]

I have ordered 3 statue of Lord Ganesh ji (krishnagallery1 brand name). Parcel had delivered me on 28th Dec-25 but inside it instead of 3 statue of Lord Ganesh ji, I found only one statue of ''Sai baba''.

I raised the complaint for all 3 products:
1. Return ID[protected]---Refund initiated
2.Return ID[protected]---Refund initiated
3.Return ID[protected]----Refund is not initiated yet.

I raised again complaint on 2nd Jan-25 (Incident: IN[protected]). Instead of resolving the issue, my account was blocked.

I have provided all the pics of product as requested by customer care while on call, but issue is not resolved

Thomson FA series 106 cm faulty tv received and we come to know when your installation person came for installation.
Sold by Bhumika Highstreet India Pvt Ltd, Ahmedabad.
Need immediate replacement or refund my money.
Rajkumar.
[protected] / [protected]
rajkumar.[protected]@gmail.com

Two item order but one item delivary

I received a defective product from Flipkart, however I am unable to find return and refund option on my orders page neither on App nor website. Order number OD[protected]

I had the worst experience as a buyer and consumer.
I bought this phone from Flipkart which specifically had IP68 rating, however, within 5 days of delivery, after I used the phone during rain in Delhi( I was rest assured that this won't cause any damage) but it did. First, my fingerprint sensor stopped working, then, I contacted flipkart which said you can visit service centre for 7 days replacement and they will assist. But, when I reached there, they said it's liquid damag and we won't cover you(job sheet attached).

The phone was in working condition when I gave them except for the fingerprint issue. But, now it's not even charging. It's my hard earned money and both of your assurance that led me to purchase this expensive product. How come lab tested things are not reliable? If you claim these as a feature, then why it has failed. I am seeking an honest replacement of the phone as a valued consumer otherwise I would have to knock the doors of consumer court.

Order Details are as follows -
Order ID- OD[protected]
Return Policy Period- Tilld Today
Service Centre Visit - 24th December 2024
Job Sheet - Attached
Platform - Flipkart (Attached)

Ordered Nova room heater and got on 19th December 2024 but when opened and found that wired plug is very big which can't fit to any socket in houese so raise return request and upload images also. Got rejected with comments complain not matching with images upload. Tried 2 more times but getting same rejection. It costs 1100 rs and with no use but Flipkart is not accepting return. I feel cheated and make sure even if I am Flipkart plus member will not buy anything from there now and will inform my contacts also for this cheat. I need my money back. Please help.

When trying to change by email id it says identifier already in use

Hi,
I was called flipkart and closed my paylater account on 4 Jan 2023, 11:12,
and That mail subject is IN[protected] [Incident: IN[protected]].
But still showing that account is open in my cibil website

I was trying to book round trip flight from Bengauru - Pune - Bengaluru but flight haven't book and from my bank account amount got deducted. I have tried to contact multiple times Flipkart customer care, and it keeps ringing and if connected they kept us on hold then call gets disconnected.

I got message that amount will be refunded withing 5-7 days but still I haven't received refund.

Date of Incident - 08th December 2024
BookIng ID:[protected]

Please help me get my refund.

Hi Team,

I have ordered a powerbank and the cost is 2012 including Charges. This was ordered by last thursday and the time for delivery provisioned as 13th Dec 2024 before 11PM. The order ID is OD[protected].
It came to out for delivery on the same date by afternoon and I called the agent since I willing to collect from him or on the hub since I have to start from my office. And the delivery agent picked up the call and not responded properly, also I called him again and again to inform him that I will collect where he was that time. But he not responded my concern over this. I have a apologies mail everyday while end of the date only after my waiting time.
And I have waited more than 4 days till 11PM daily and I not received the material yet. I frustrated with this order and I'm paying only for the order comes quickly, that's why I'm paying my money.
FInally, no proper intimation by the logistics team and they keep me waiting everyday. Please help me to get a compensation since they kept me waited.

I am writing this after experiencing some really bad service from Flipkart team. Recently I purchased a Godrej refrigerator (ORDER ID:OD[protected] for my elder sister which was intended to be a gift on their Marriage anniversary, the order was placed from my Number [protected] in West Bengal. Now post placing the order it was delivered bang on time on 01/12/2024 and the product was received and OTP was shared as per the policy. Now on the same day an installation representative from Godrej visited their house for installation. He then found that the door was faulty and was malfunctioning due to alignment issues. Now when I requested for a replacement it was denied stating policy terms- “ open box policy”. Now post some chat and call Flipkart scheduled a visit of a technician with promise to resolve the issue once inspection gets done and if what I said is true then the replacement will be done. However post inspection it was again rejected. Now from time to time we are contacting Flipkart and they are repeating the same things. Now my point here is, there was some dents which was overlooked by us, which we commit, but regarding the alignment issue, how could we find that before installation? The doors were cello taped during the delivery and it is of obvious reasons that we should not tamper that prior to installation, otherwise the Warranty will become void and that is the main reason installation was scheduled by Flipkart by some authorised personnel from Godrej, otherwise we could have easily installed that with some local technicians which is definitely not recommended by Flipkart. In short we followed the norms and suffered. Is this what a consumer expect? Now after all of these I sent a mail to the Grievance cell of Flipkart on 10/12/2024 from whom I received a mail with incident No. IN[protected] with a message that I shall receive a reply within 48 hours but till now I have not received any response. We are mentally shattered due to this harassment and also we don’t have so much ample time as we are working professionals and have our own commitments. service is something not acceptable by a consumer from a service provider.

Despite the item reaching the nearest hub on December 10, 2024, which is only 10 km from my location, it has not been delivered as of today, December 12, 2024. The expected delivery date is still listed as December 18, 2024. I find it difficult to understand the reasoning behind such delays and why the item remains at the hub for so long. This experience raises concerns about the efficiency and accuracy of the tracking system. Moving forward, I may consider choosing platforms like Amazon, which consistently provide faster and more reliable delivery services.

This is to bring to your notice that I had ordered blue dungree with large size and I received XL size and quality was also bad so I decided to return the product and refund my money as I had paid online..They scheduled the pick up on 10th dec 2024 but I received message from ekart courier service on 9th that they couldn't pick up so it would picked in 24 or 48hours but 2 days later also there was no pick up or intimation nor the customer care helped me after pick up they said that they would refund in 4 working days but they are purposely not picking up the product

I ordered 4 Yonex Nanoray 70 badminton rackets when I was onsite. Each costed Rs 1715.00. They were delivered to my parents who do not know the product name that was ordered. When I checked after back from onsite, I realised that incorrect product was delivered. Only one racket was Yonex Nanoray and the rest were Yonex ZR 100 light which costed only Rs 500.00 each. I was scammed. Flipkart customer service is pathetic who keep on repeating the return policy. They care less about their customers. It seems like they have joined hands with scammers. Sad thing is they do not have the details of their sellers and acting as a shield. Order no: OD[protected]

I ordered product from Flipkart on 22 November 24 and due to some logistics issue it was cancelled on 29 November and the refund of 651 was supposed to be received on 4 December but still refund not received
Reference refund no (Flipkart[protected]
Kindly look into this matter asap
Thanks
Deepak Sharma
[protected]

I am writing to report a serious issue regarding a recent exchange order processed through Flipkart. The matter involves fraudulent behavior by a Flipkart delivery executive, which has resulted in financial loss and a breach of trust.

Details of the Incident:
1) During the exchange process, the delivery executive informed me that my mobile had some usage marks, and as a result, the exchange value would be reduced by approximately ₹3, 000.
2) I was instructed to pay this amount via UPI as part of the Cash on Delivery process. However, I discovered that the payment was directed to the delivery executive's personal account, raising immediate suspicion.
3) Upon questioning the delivery executive, I received an unclear response. I promptly reported this issue to Flipkart's support team.
4) Flipkart support advised me to verify the invoice and raise a complaint if the amount was not reflected. Upon checking, only ₹700 is documented as COD in my invoice, meaning an excess ₹2, 300 was collected unlawfully.
5) Despite raising this complaint, and provided the UPI details of transection and other, Flipkart has closed my complaint twice without providing any resolution or clarifying the actions taken. I have now reopened the complaint, but the repeated closure of the issue without explanation appears suspicious. This raises concerns about whether Flipkart is attempting to hide the issue or if there is internal involvement in such fraudulent activities. I urge Flipkart to clarify its stance and take responsibility for resolving this matter transparently.

Impact:
As a loyal Flipkart customer, this incident has caused significant inconvenience and financial loss. It also raises serious concerns about Flipkart's oversight of its delivery personnel and processes, especially regarding handling payments.

Desired Resolution:
1) Immediate refund of ₹2, 300 collected unlawfully.
2) A detailed investigation into the fraudulent activities of the delivery executive.
3) Clarification from Flipkart regarding the repeated closure of my complaint without resolution.
4) Assurance from Flipkart about measures to prevent such incidents in the future.

I am posting this complaint on a public forum to ensure accountability and to alert other customers about potential fraud risks during delivery. I request Flipkart to address this issue urgently and take the necessary corrective actions.

Sincerely,
Girdhar Singh Rajwar
[protected]
Flipkart Order No : OD[protected]
Current Flipkart Incident No: IN[protected]

Mera order delivery nhi kar rhe hai
1 December fir 4 desember tarikh. Pe tarikh
Badate rahte hai aisa kiu delivery boy karte
Hai mera name basar khan

See i have ordered Alpino peanut butter and i received it today that is 03 December 2024 but as i opened it there was butter all over the bottle even though it was sealed.It has no return policy so i want it to be replaced as soon as possible as i received damaged product and this is not my issue it is your issue