Flipkart Complaints & Reviews

I get totally different product, so when I want to return they blocked my account.

Track Order: FMPC[protected]

This is to inform you that we place an order from flipkart order#OD[protected] dated 09/10/2023. The estimated delivery date was 24th Oct 2023. But we still not received my package yet due to some delivery issue. On 24th Oct I got a call from delivery executive & he says that you have declared the incorrect address. Aren't you educated? Going forward do not purchase any product from flipkart. I will see who will deliver the package on this address. However in past freight has been delivered on same address. Request you to please look into the matter and do the needful. Thanking you
Virendra Singh
Mob# [protected], [protected]

I ordered apple iphone 12 on 7th oct'23 during bbd sale and haven't received it yet. it's been 21 days since i placed the order. the product reached the hub nearest to me on 13th oct and it still has not been delivered to me there are no updates or any signs of progress. customer care support is absolutely of no use I'm sick of waiting.

I purchased a skating shoe, in which mentioned size was 6-9UK. But now when the shoe came it is a bigger size than what i need for the kid. So i turn to the flipkart app and under return i wanted to submit a return or refund request but there is no option mentioned for the same and only replacement is available and now i opt for replacement i know again i will receive the product with same size. So i raised a request to call with the customer so we can contact to the seller to ship a smaller size or raise a refund request. But the customer support executive kept me on call for more the 40min and cut the call without even saying a thing and didn't even call again. So my issue stayed the same. On asking the executive to contact the seller he said that he can't do that and didn't even tried to do anything and said i can't help you with anything. And when i asked him to connect me to the customer support higher ups he said there is no one available so i can't do that. The product price is 1009 rupees which may not seem much to some one but it matters for me as i won't even be able to use the skate and can't get any refund back. I think size fit issue is also an issue and should have been listed on there and assisted to the customer accordingly. I am attaching all the images related to the issue down below. I want only my money to be refunded nothing else.

Order Id- OD[protected]
My Name - Haraprasad Tripathy
Mob - [protected]

I have ordered one item on Flipkart the date of 22nd Oct 2023. And it was arrived chennai and out for delivery showing on 25th Oct 2023. Till now the product was not delivered to me. I called to Flipkart support he is telling will raise issue on will resolve by 30th Oct 2023. Today the date changed to 31st Oct 2023 will resolve issue. No proper solution from Flipkart Customer Support. The delivery agent not pickup the phone and no response from Logistic Team also. Please take necessary action and refund my money back to my bank account. I facing worst customer support on this Flipkart. I will never doing anymore order placing this Fraud Website.

Order ID : OD[protected]
Name : Karthick L
Product Name: pexpo 24 Hrs Hot & Cold ISI Certified with Jute-bag Flamingo Vacuum insulated Bottle 500 ml Flask
Mobile Number : [protected]
Registered Email ID : [protected]@gmail.com

I purchased a tv from Flipkart and got it delivered on 26 Oct and flipkart assured me the installation within 24 to 48 hrs but it's been 2 days still no MSG or call from Flipkart technician side for installation and also flipkart not providing me any solution

My product is reached to nearest hub at 17 oct 2023 but still not received the product. Two times they changed the delivery date.
My location from nearest hub is about 5 km. But still they have not delivered the product.

Flipkart customer care support team is not helping it all. Everytime they are saying not having any information or update for the same.

I bought iPhone 14 and it got delivered on 10th October and date given for my old phone pickup was 20th of October. It's 27th of October today and nobody came to pickup my old phone phone for exchange. Is it a scam to make customer pay more? And today I even recieved the text saying that my exchange has been rejected due to product mis match. Is it a joke or what? I demand my exchange money back or feel free and take your phone back.

Hello my name is Ashish sharma, I ordered a mobile from Flipkart which was of Open box delivery system, today i received it and when i checked its camera, it was not good enough to perform daily tasks, so i contacted for return to flipkart, but they are saying that seller does not accept returns, it is a fraud, I dont like this mobile and i want to return it and want my refund.
i have contacted them regarding this many times but the are not making a return request.

I want to claim warranty for my laptop, but invoice isn't downloading. its showing error "Something went wrong."
Order ID - OD[protected]
Device Details:
Device Name MSI Alpha 15 Ryzen 7 Octa Core 5800H - (16 GB/1 TB SSD/Windows 10 Home/8 GB Graphics/AMD Radeon RX6600M/144 Hz) Alpha 15 B5EEK-029IN Gaming Laptop
Device Model Alpha 15 B5EEK-029IN
Device Serial Number [protected]
Date of purchase...

My Order ID OD[protected], Earbud mic not working. Requested for Return. The product is returned but refund not received. 2 Times the refund has been rejected. Now not able to apply for refund.

Flipkart and one of his seller Akshnav Online is really really worst.
First I ordered Refrigrator on 14/10/2023 from FK from this seller and it will deliver by 19th oct but somehow logistics issues and then i called FK and they told me wait till 25th oct 2023 then I got mail on 25th that wait for 24hrs more so you get ur answer by 26th oct 2023 then I receive notification that your order is cancelled from seller side now we will refund...

Respected Sir/Madam,
I have ordered two products from Flipkart on 10.10.2023. The order details are as below:
1. CROCS Classic Men White Sandals (order id: OD[protected], delivery date: 18.10.2023, Price: 1442.00)
2. WOODLAND Slippers (order id: OD[protected], delivery date: 15.10.2023, Price: 1330.00)

Both the products were unfit for me and so I applied for the return of the product. The very next day the product was picked up for the return and refund status showed "processed". They provided the bank reference number as[protected] and[protected] respectively for both the products. But till now there is no refund in my account till date 25.10.2023. I have made multiple calls to the flipkart customer care, but there is no positive response from flipkart's side. I have also contacted to the bank's customer care with the reference number, but they said they cannot help with the reference number and the issue can only be resolved from the flipkart's side. I have visited the bank, but there is no provision with the banking staffs to track the transaction with the reference number provided by the Flipkart. Even after multiple calls to the flipkart my issue is still not resolved and they talk about the bank reference number every time. On 23.10.2023 and 24.10.2023 Flipkart marked my opened complaint as "resolved" without even with any prior intimation or valid reason. While complaining about the same again on 25.10.2023, Flipkart executives gave no valid reason and clarification for closing my issue regarding refund. Hence it is clear that the company is fooling around the customers. There has been no contact from the Flipkart executives to me regarding the refund issue, this shows the negligency regarding the customer service.
I request you to kindly take suitable and necessary action and escalate the issue regarding the refund of Rs.1442 and Rs. 1330 of my purchases into my bank account.
I have attached my invoice copy of the orders and bank statement from 25.09.2023 to 25.10.2023 to verify the credit entry of aforesaid amount into my account.

Regards,
SAMEER RAJENDRA PATIL

I have ordered for a replacement o[censored]s polo blue t shirt on Oct 17, 2023.The delivery address is my office address.Due to Durga Puja, the office was closed on 23rd and 24th October.But the status of the product is shown delivered on 23.10.2023.But the product is not received by me.And also the old product is not picked up but status shown as 'picked'.Now the Flipkart executive said, only refund is the only option but for this Rs 50/- will be declducted as return chrgs.But I need to replace the replacement as the price of the product also increased.
When I have the office address, why the product came on holidays?If comes so, why did the item not hold in the hub.
Please come back to me with any of 2 options:
1.Waive the return charges in case of product return
2.Replace the item as soon as possible.

Dear sir/madam
I Praveen Kumar wanted to inform you that due to highly discount offer message recieved from flipcart .I make a transaction Of Rs.649 on 25/10/2023 at 06:56 AM transaction id-T2310250655577299233659 UTR :[protected] From A/c no.[protected] Branch Village-Jharautha, Baldev, Mahawan, Mathura, u.p.
I request to Canara Bank please Cancled this transaction and refund money to my account.

Thanks & Regards

Praveen Kumar
[protected]

This is with reference to order delayed by Flipkart or Flipkart Logistics with Order No- OD[protected].

Wanted to understand the reason as initially it was 16th Oct then it got changed to 18th Oct and I was given an assurance of 25th Oct but still I don't have an update. Flipkart cannot just push on delivery date and deliver after 1 month. It was a gift for my wife.

"My EMI has been deducted from my account and no one is even bothered in providing an update."

I am paying for something I haven't even received so I want compensation against delay and harassment by Grievance by putting calls on hold for 5-10 min and having no update.

I am writing this email to request your assistance for getting a full refund for the cloth I ordered from Flipkart. Refer to my order ID dated Oct 07, 2023 Allen Solly Regular fit men grey trousers. I received it on Oct 08, 2023.

The quality of clothes seem to be lower than what was expected for the price I had invested. So, I raised a return request on Oct 09, 2023 on Flipkart and they also accepted for refund. Till date the item has not been picked up from my home and not get the refund amount also.

I have attached the copy of the payment receipt and other details related to this issue.

Waiting for your response.

Thank you.

Regards,
Krishna kumar

Dear sir,
I had ordered a grocery product from flipkart but it was cancelled by the seller by some reason so on behalf of that I received a mail and even a confirmation call from flipkart that I will recieve a gift card of rs. 500 (for the inconvenience and delay that had been caused in the delivery) if I will reorder the same product within 10 days and I did the same but the gift card is not getting credited to my account and now the executives are denying to credit it in my account...

It's very shameful for flipkart that they are cheating with customers and I had never expected that from flipkart..
Regards,
Vaibhav Prakash
Order ID :- OD[protected]

I have been trying to sell my old Redmi note 8 phone on phonecash for the exchange that they failed for iPhone 13 i bought
They just mark the case as resolved and there is no communication from customer care
This kind of behaviour from flipkart is not acceptable
Either give my exchange amount promised or fix the IMEI issue on your end....

During flipkart big billion sale, i have ordered iphone 14 by paying full amount. Status of the delivery was till the product reached nearest hub, later it was in the same state. when I called the support team they said the product is lost in the hub. I am sure this is not because of product not available, because i see same issue with multiple people, when read in the post in consumercomplaints.in