Flipkart Complaints & Reviews

My details: Prashant Aher
Order details: Order ID - OD[protected]

SAMSUNG 236 L Frost Free Double Door 2 Star refrigerator

Things happened during delivery:

After reaching the location: refrigerator
delivery person was misbehaving and forcing me to give the OTP and ignoring to open the box. The argument went for nearly 20 minutes. he refused for OPEN BOX DELIVERY which Flipkart...

I am so frustrated and tired of ekart delivery operation that I'm writing this complaint in hope, my Order ID - OD[[protected]] and tracking ID is FMPP[protected], called Flipkart CS many times they don't know and don't tell anything to me they just tell delayed delivery, so I took it in my own hands and visited the ekart hub nearest to me where the package was last shown on tracking there I got to know that the package is (mis routed) and now it's been many days the package hasn't moved, when I seek help from customer care they just repeat the lines like 'your revised delivery date is 20th oct' and then increasing the date till 03 nov' now they don't realise what I want to say, the package is stuck at Pune motherhub_pune since 20th Oct after missing promised delivery date of 17th Oct. And when I ask for a contact information of some shipping and delivery manager they don't provide any detail, Flipkart customer service associates are so rude they don't listen they just repeat words like a bot.
I don't have any options to approach and resolve my delayed delivery issue I don't know if writing here would solve the problem but if there is anybody listening please sort this out please as I am a work from home employee I need the product as it is a laptop that needs to be used for work.

I order a 3 seater sofa cum bed on 24-aug-23 from Flipkart and got delivery on 11-sep-23. The sofa was good in compact size but have poor quality and defects so I requested return and refund, this was done under return period of 10 days as per Flipkart policy. I have raised complaint of return and refund by Flipkart app. Now the flipkart updating fake resolution by showing tech visit completed and my Query has been resolved by trouble shooting. I have made 6 times return request via Flipkart but all the times they rejected my complaint / request. Flipkart is harrassing me by giving dates to make tech visit but no tech visit being completed. I have done so many follow ups / mails and conversation but they are not initiating my return and refund request.
I asked filpkart to provide their nodal officer contact details but they abruptly deny.
I request Kindly help on this matter.

On 28th Oct 2023, I received an incorrect product. Additionally, the delivery personnel did not allow sufficient time for me to thoroughly inspect the product upon delivery.

The product in question is a MOTOROLA Edge 40(Viva Magenta, 256 GB which I purchased for Rs. 26, 999. However, I received a different product worth only Rs. 18, 999 (MOTOROLA g84 5G). This discrepancy is highly concerning and has caused me great inconvenience. Upon discovering this error, I immediately tried to process a replacement or refund request through the Flipkart app.

Seller details
Sold By: Utkrisht Trade Solutions Pvt Ltd,
Ship-from Address: Marasandra and Madnahatti -Venkatapura Villages, Kasaba Hobli, Malur Taluk, Dist -Kolar, Malur, Bangalore,
Karnataka, India - 563130, IN-KA
GSTIN - 29AACCU3841N1ZU

There is No Option or help to Deactivate the Flipkart Pay Later. As I am Not Using it. It is Affecting My CIBIL Score

Hi I have complained about this issue twice last week but there is no response. Please someone look into the issue of Invoice/bill not opening after downloading. Order no OD[protected]. I expect bill/invoice to be sent to my mail address very soon. This is just a poor service offered by Flipkart where customers are not able to open the invoice for their products. Hope to hear back from Flipkart service asap.

I have ordered IFB microwave oven which was cancelled by ifb technician at the time of installation as there was noise issue.
The technician said that the machine will be replaced bh flipkart. i tried reaching both IFB customer service and flipkart and each time IFB asked Flipkart to replace the product.
When I raised this issue with Flipkart instead of solving my issue they simply blocked my account for no reason.
This is the worst customer service I have came across.
If a product is cancelled at installation according to flipkarts terms and conditions it will either be replaced or refunded, but nothing happened.

Order is showing in the Flipkart application as delivered.
But I have not received the order.
Checked with neighbours and security person but no luck.
When asked Flipkart customer support, they closed the issue saying that order delivered by sharing OTP.
Delivery person never called me and not shared any OTP.
Out for delivery msg is also not recieved.
I have called Flipkart support for 6-7 times but everytime they raise issue and close it next day saying that order delivered already.
I am not getting any help from Flipkart and I am very frustrated now.

It's an completely wrong product.& the company claims that they didnt have the deliver partner as you but your delivery person has told me that package is came from Flipkart.

I ordered ambrane powrbank and i got delivered on 17 October but after checking it i check it was defective piece so i poace replacement request but seller reject but in 3rd attempt seller accept and send new one in replacement but i am on school that's why my grandfather took the parcel and he didn't open it in front of delivery boy because he didn't know so much after i come back to home i check this is another powrbank from local company not from abrame company so i place refund request but seller reject my request everytime and i try to contact flipkart but can't but in somedays flipkart contact me and say sir we understand we can give you refund before 28 or 29 October but I didn't got sny refund please help me to bring my money back

We had ordered wake fit Gingham Engineered Wood 3 Door Wardrobe from Flipkart on August 03 2023 and it was delivered on August 025th 2023 and the mentioned as it delivered on August 19th 2023 and it was damaged and we tried contacting Wake fit and Flipkart but it was unsuccessful and after two month's on October 20th 2023 they had taken our product return and refund has been not yet received from Flipkart even after 10 days. When We reached customer support they were just saying we will refund but they are not even responding our calls and we did not got refund.

I purchased 4 tshirts. When the package arrived it had only 2 tshirts. I tried to complaint of the website but there is no option for refund or return.
Order Id: OD[protected]
Order Date:[protected], 08:59 PM

Just ordered a 27inch monitor model number
(27GL650F) through Flipkart on 14 th oct 2023
and I received the parcel by 22nd Oct 2023..but while opening the box I was shocked because I received a same 27inch monitor but different model number (27MK600M . So I complained this about flipkart and there is no response from them.. kindly please change my monitor.. don't cheat the people..
Contact number: [protected]

Paid to Flipkart to ship me fresh new Jacket but Flipkart seller sent me torn jacket with broken zip. When i am returning this damaged product Flipkart is charging me Rs 50 for return fee. I don't wont to pay return because it is their seller's fault that they sent damaged item. I also ordered Green color jeans and seller sent us blue jeans and when returning again Flipkart is charging Rs 50 return fee. I had conversation with their customer service and supervisor but no proper response else they said you should before buying that some seller charges return fees we checked return policy again but nowhere mention about this charge still. Then they said your returns are more than avarage, i replied that i am doing shopping befor 2018 continuously and i have ordered thousands of products. So if i am getting fraud product from seller then i had to returned thats sellers fault you have to charged them not to customer. But no proper response from their side. They raised my return request for both of products and charged me Rs50/- per product for no reason i got a lose. I also posted this in the comment box of their post on their facebook page but no help from flipkart.

I get totally different product, so when I want to return they blocked my account.

Track Order: FMPC[protected]

This is to inform you that we place an order from flipkart order#OD[protected] dated 09/10/2023. The estimated delivery date was 24th Oct 2023. But we still not received my package yet due to some delivery issue. On 24th Oct I got a call from delivery executive & he says that you have declared the incorrect address. Aren't you educated? Going forward do not purchase any product from flipkart. I will see who will deliver the package on this address. However in past freight has been delivered on same address. Request you to please look into the matter and do the needful. Thanking you
Virendra Singh
Mob# [protected], [protected]

I ordered apple iphone 12 on 7th oct'23 during bbd sale and haven't received it yet. it's been 21 days since i placed the order. the product reached the hub nearest to me on 13th oct and it still has not been delivered to me there are no updates or any signs of progress. customer care support is absolutely of no use I'm sick of waiting.

I purchased a skating shoe, in which mentioned size was 6-9UK. But now when the shoe came it is a bigger size than what i need for the kid. So i turn to the flipkart app and under return i wanted to submit a return or refund request but there is no option mentioned for the same and only replacement is available and now i opt for replacement i know again i will receive the product with same size. So i raised a request to call with the customer so we can contact to the seller to ship a smaller size or raise a refund request. But the customer support executive kept me on call for more the 40min and cut the call without even saying a thing and didn't even call again. So my issue stayed the same. On asking the executive to contact the seller he said that he can't do that and didn't even tried to do anything and said i can't help you with anything. And when i asked him to connect me to the customer support higher ups he said there is no one available so i can't do that. The product price is 1009 rupees which may not seem much to some one but it matters for me as i won't even be able to use the skate and can't get any refund back. I think size fit issue is also an issue and should have been listed on there and assisted to the customer accordingly. I am attaching all the images related to the issue down below. I want only my money to be refunded nothing else.

Order Id- OD[protected]
My Name - Haraprasad Tripathy
Mob - [protected]

I have ordered one item on Flipkart the date of 22nd Oct 2023. And it was arrived chennai and out for delivery showing on 25th Oct 2023. Till now the product was not delivered to me. I called to Flipkart support he is telling will raise issue on will resolve by 30th Oct 2023. Today the date changed to 31st Oct 2023 will resolve issue. No proper solution from Flipkart Customer Support. The delivery agent not pickup the phone and no response from Logistic Team also. Please take necessary action and refund my money back to my bank account. I facing worst customer support on this Flipkart. I will never doing anymore order placing this Fraud Website.

Order ID : OD[protected]
Name : Karthick L
Product Name: pexpo 24 Hrs Hot & Cold ISI Certified with Jute-bag Flamingo Vacuum insulated Bottle 500 ml Flask
Mobile Number : [protected]
Registered Email ID : [protected]@gmail.com

I purchased a tv from Flipkart and got it delivered on 26 Oct and flipkart assured me the installation within 24 to 48 hrs but it's been 2 days still no MSG or call from Flipkart technician side for installation and also flipkart not providing me any solution