Flipkart Complaints & Reviews

Dear sir/mam,

I have received a different product Clovia brand. My request for refund has got rejected multiple times. They asked to submit my id proof and I did share on [protected]@flipkart.com.
Customer care says I didn't receive.

I cannot return from my account directly; account has been blocked. I am following with calls, emails, Twitter...but no response. Even I got an email to share my aadhar, I shared after that no update.

Every time I am being told to have patience. Very irritating, they are taking hard earned money of customers by using these unfair tactics.

Kindly help me with this.

Regards
Order ID - OD[protected]

I made a round trip booking on 3rd October, 2021, with Booking ID FF[protected] from bhubaneswar to kolkata and back to bhubaneswar, departure was from indigo and return was in AIR INIDA total amount on booking was 7339+ 939 flipkart coins and AIR INDIA flight with PNR 09J55k was originally rescheduled by the airlines and due to medical reasons i had to cancel the entire booking . Indigo refunded the full amount in the same day but air india did not .

I requested Flipkart travel to issue a refund regarding the same.I was given 120 days waiting time by flipkart team as per air india policy. A Flipkart agent talked to the airlines and confirmed on getting full refund on the bookings. but recently received 900 only amount as refund out 3668 (original amount of flight.

Accordingly, I contacted air india Customer Support many times and they are saying that they don’t process refunds directly for tickets issued by a third party from their end. They asked me to inform the Flipkart travel agent to get in touch with them directly through air india Sales Representative if they need any assistance or clarification on my refund request.

But when I again Contacted again Flipkart, they are still asking me to contact airindia for a refund.

Dear sir,

Order of Rs, 8797/- was placed by us using gift card and later we canceled the order which is refunded back to us on the same card and flipkart support team asked (The seller has processed the refund of Rs. 8797/- to your Flipkart gift card ([protected]) on 18/10/2021. You can use the same card number and pin) to use the same card number and pin, but PIN is wrong showing during redemption. I am unable to redeem gift card. i am sent many mails and reminders but my issue is not resolved yet. Kindly help me.

Gift Card No. [protected]
Amount - Rs. 8797/-

Conversation and screen shot of order is attached herewith for your kind reference.

Respected Sir/Madam,

I Am Extremely Sorry To Inform You That The Google Pixel 3 (Clearly White, 128 GB) SmartPhone That Was Ordered On Friday 19th November 2021 Through The Flipkart.Com-Mobile-Phone Shopping Application, The Order Number Is [OD[protected]], The Seller's Name Is [AHB GROUPS], The Seller's GSTIN Number Is [33ABGFA9996C1Z8], The-Invoice-Number Is [FAHZDL[protected]] And As Well As The Seller's PAN Number...

I have received iphone 12 in a damaged condition and concerned team is taking too much time to avoid my replacement until replacement period ends . Order id : OD[protected]

Dear sir/Ma'am

This is P jagadeesh who purchased poco m2 pro mobile on 26 th October 2020, which I mailed on 11 November 2020 earlier regarding Heating issue and other issues. After that for that above mentioned compliants there is no resolution happened. Any way I have been using that mobile since November 2020.Recently my poco m2 pro mobile was dead on 16th November 2021.Then Immediately on the next I visited mi servicing centre at salem on 17th November 2021 and they checked and told that mother board problem(job code number:WXIN[protected]).For the repair/ Regarding my poco m2 pro Complaint issue and consider the last year Complaintwhich is attached of the mother board they asking me pay 8000 rupees approximately. I started using mobile on 28 th November 2020 after the several complaints .then warranty will come from 28 th November 2020 to 28th November 2021.But the service people not aa accepting and this issue I faced so many problems and faced several physical and mental stress and I am middle class private teacher (due to pandemic of Corona, I am getting half salaries) and how can face this burden. Kindly understand the above mentioned situation and faced problems . Kindly bring take this higher authority and solve this mobile issue as early as possible .
Thanking you sir/ ma'am

P jadadeesh
Job code number:WXIN[protected]
Phone number:[protected], , [protected]
Hide quoted text

Hi Jagadeesh,

Order ID: OD[protected]
Product: POCO M2 Pro (Out of the Blue, 64 GB)

We're sorry for the trouble you faced with product.

Please be assured that we are working on fixing this and will get back to you with an update within 24 to 48 hours however, resolution date is 13 Nov 20.

Hope this helps.

Thanks,
Saniya Anjum
Flipkart Customer Support
24x7 Customer Support.
Buyer Protection Policy.
Flexible Payment Options.
Largest Collection
[protected][protected]


Hi sir/madam,
This P.jagadeeesh who is purchased a mobile poco m2 pro on 12 November 2020 on flipkard platform(Flipkart Order ID: OD[protected]. I recieved a mobile on 28 November 2020, after usage of one day I observed some issues in the mobile ( those are heating issues, speakers, mic, internet connections, earphone connections, camera problems...), .Regarding this I given several complaints to flipkart as per return policy (As per Buyers protection policy)before due date and several times technical visit happened, they noticed problems but no team picked up mobile and not return my amount. Please understand my problem and solve it as early as possible. Otherwise I will proceed legally as per Buyers protection policy. Thank you
From
P.jagadeesh
Flipkart Order ID: OD[protected]

All products are not available for my pincode suddenly . I've already bought items from this pincode . But now it shows not deliverable . It is so disappointing .

I made a purchase on Nov 8th from Flipkart. I made an order for a chair, a table and a earpod. 13769/- has been debited from my account on Nov 8th 12.23 am. I made payment through Google pay UPI transaction ID :[protected]. I raised complaint on Flipkart and talked with their customer support. But Flipkart is saying they have not received the payment and said my payment Failed in between.They asked me to contact my bank, which is icici bank. I paid through Google pay and Google pay says payment received by Flipkart and payment is completed. I have attached Google pay screenshots. Also I have attached the screenshots of the purchase made on flipkart which says "Order not placed. Your payment was not confirmed by the bank." Please help to refund my money. I already registered complaint to both icici ( my bank) and Flipkart but no luck. Flipkart said they haven't received the payment and icici bank says payment already gone from bank. So I don't know where my money went. No proper response from anyone also till now. Please help to refund my money as soon as possible as it's already too late. Payment was made on Nov 8th and today it's already Dec 1. Please please help . Thank you so much for your understanding.

I ordered the RealmeGt Master Edition on 2oct2021 which was canceled after it was shipped. After this I talked to the customer care of Flipkart that why was it canceled? After this he told that you place a new order, after which after the product is delivered, whatever difference ammount will be given in your Flipkart account. I placed a new order on 8th October which got delivered on 13th October.I called Flipkart and told that the order has been delivered, my difference amount should be given to me. On 17 oct I got mail from them that your difference amount of 6250rs has been approved by the seller. For this you provide your bank account details. I have already given the bank details to them but have not received my ammount yet.

I've bought samsung F41 through Flipkart under the Flipkart smart upgrade plan Order ID is OD[protected]. I've been trying to pay 30% due payment amt but app doesn't show any payment option, now I've been trying to talk to there customer care executive but no response. It is my father's phone and he's not able to access it at all because Flipkart has locked his samsung F41 due to non payment! But I am ready to pay the due amount only if any option is visible on the app to do the payment..they don't listen to me nor they connect my call to there senior executive instead they disconnect my call as soon as I tell them to connect me to the Flipkart technical team!! Please help me!! My father is facing a lot of issues because he's not able to access his phone!
You can connect with me on [protected]

I have lost a 5000rs of my college fees all scammers don't trust fm mall ... They loot all our money pls help me out in return of money

This is Daneshwar Choudhari, I had place the Order on Flipkart, the product is Flipkart Perfect Homes Julian Engineered Wood 4 Door Wardrobe on 28th October 2021. Order no is OD[protected]. the Product has been delivered on 9th November 2021. But Installation is not yet done.

On 25th November 2021 the Installation Executive Mr. Ajay Kumar Was come for installation of product & Unboxing. When the executive open the product the Product’s Base Pannel was Damage. So Installation is denied by Mr. Ajay Kumar and he has reported the problem to his senior.

After that I complained many times of my issue for replacement of the product but Flipkart has not been process my Request.

So Kindly I request you please taken my Complaint against Flipkart for Replacement the product or Refund the Amount.

—-

Thanks & Regards
Daneshwar Choudhari
+[protected]

Delivery done on time Dated 24th Dec 21, but till date installation of led tv not done by Flipkart,

My account has been blocked for more than 20 days. I am following with calls, emails, Twitter...but no response. Even I got an email to share my aadhar, I shared after that no update.
Every time I am being told to have patience. How long should I?
Incident: IN[protected]

I have created flipkart a account few years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

My registered mobile number is [protected] and registered email id is [protected]@gmail.com. You can call me on [protected] anytime.

I have been a reputed customer of flipkart since 5 years and a plus member from 3 years.

I'm having more than 700 supercoin in my account with all the card details in my account. Flipkart has blocked my account with the reason of high returns and I have to pay the Flipkart Pay Later Bill.

I'm in a very big trouble and I have called up the customer support more than 30 times but they only forward the complainant to the concern team and my account remains unblocked. If this continues, I will have to pay the fine with the fault of the Flipkart team which is very bad . Moreover, my issue is unresolved and the return period of the product under the issue is also expiring on first of December.

I request you to unblock my flipkart account so that my issue will be resolved and I will pay the Flipkart pay later bill.

I have ordered 1 ASUS laptop i 3 11th generation from flipkart with advance payment of rs 46990. order id OD[protected]. LAPTOP shipped from ekart logistics-FMPP[protected] AND DELIVERED TO ME ON 16th NOV21. once packet opened its found that 1 HP broken and burnt laptop delivered to me instead of ASUS I 3 11TH GENERATION. i felt that now i was victim of fraud. Immediately informed to flipkart customer care. they have approved replacement and sent new laptop to deliver. they have given new date 24th nov for delivery. on 24th delivery man came to my address and refuse to pickup. once again contacted to flipkart and explain all matter. they have given again new date for delivery which is 29th nov2021. today i got message from flipkart for out for delivery. but again delivery not done today. i had called hundred times to flipkart team. till today they have not deliver any solution for same. kindly help me to get my laptop deliver as soon as possible. or refund my money. During all episode i found that flipkart management not able to do quick support to me. date extended 2 times. pl. do need full. attaching herewith photos of old broken laptop garbage.

I ordered an Amazfit GTR 2 smartwatch on 28/11/2021 Sunday (Order Id : OD[protected], I got it delivered today, but when I opened the package I was very shocked to see a different product(Dummy). I hope before the box seal is opened.
I have been shopping with flipkart from many years & i have bought many premium products like Mobiles & appliances etc, but this is the first time i got cheated. I am very very unhappy & unsatisfied with the product, actually i never expected this from flipkart. I have ordered a flipkart assured product but got a local graded dummy product (Inside i have got a dummy (Show piece), no charger on nothing, This is hell i am extremely disappointed.
I have paid like 12000 for the product & i have got a dummy one.
I have my friend's birthday tomorrow, i wanted to gift him a watch but this is very unfair.
I have spent like my whole month's salary on this & i am very very unhappy with the seller & the company.

I ordered an American tourister suitcase which costed me around 1500/- on 28th oct 2021, today its 30th nov, till now no update on my product after 28th oct which showed " product has been shipped" . No help from customer care side. This is the worst service i have experienced..

Hi,

I have order Nokia 140 cm (55 inch) Ultra HD 4K LED Smart Android TV with Sound by JBL and Powered by Harman AudioEFX (55UHDADNDT52X) through Flipkart, order details as below,

Order ID: OD[protected]
Order Date : 06-Nov-2021
Promise Delivery Date : 24-Nov-2021

Still now (30-Nov-2021) the product is not delivered to me. Already called to Customer care & chat Desk of Flipkart to cancel the product on 27-Nov-2021 itself. But still now order is not cancelled and my money is not refunded. They are asking me to wait for 3 days or Logistics partner will call you that time you deny the product like that Flipkart customer Executive and Senior Executive Suggesting me. The problem is Logistics team still now not called me. They are trying to compromise the customer. The Service of the Flipkart is very worst in the part of Logistics, Customer Support, etc., Without receiving the product, I am the 1st person to pay the EMI for that.

Very Very Very Worst Service by the Flipkart...