Flipkart Complaints & Reviews

I ordered boat airdopes 131 from flipkart and was a replacement product which i received on NOVEMBER 5TH, 2021. When i opened the delivery parcel, the product was missing. It cost me rs 806. I have complained several times and my refund got canceled for 5 times.
Even they asked for my identity proff. Still no help from flipkart. Now its 24th NOVEMBER.
This incident has surely made me insecure while ordering from Flipkart. Such a jerk flipkart is, pathetic, terrible experience i had. Raise your standards flipkart. That's why brand is brand and Amazon will be my priority now onwards.

I am plus member of flipkart, but when I am searching my product, the search list showing not deliver at this pincode for all products. My pincode is 202001.
Flipkart is showing not deliver to this pincode that's why i am not able to purchase any product.
Please resolve this issue asap.

Sir,
My Aditya kumar, i am a regular customer of flipkart (Id - [protected]@gmail.com) (Reg. Mobile no. [protected])
On (15/11/2021) i have ordered a Adidas shoes which is grey in colour but mistakenly or what i have received different colour or different product of same brand adidas, i want to return the shoes and want grey shoes of Adidas but they have sent an email to me and asking for my aadhar or pan which is completely irrelevant, in return policy they have not mentioned as such, and this is also my breach for privacy
I want to return my shoes without submitting aadhar nor pan card

Date of incident — purchased online (15/11/2021) received (19/11/2021)

I want that
1) flipkart tell me on which basis they forcefully asking me for my id card only that that i have asked to return my order!!??
2) return my order without submitting my personal document

This is an mental torture for me i am a prime member of flipkart and done lakhs rupees of shopping previously.

Thankyou
Aditya kumar
([protected]@gmail.com)
([protected]) ([protected])

Dear Sir/Madam,

Regarding the subject i am unable to change My New Mobile number past 4 to 5 months. Because my old phone and mobile no. Is lost. So, i am getting otp from new mobile no. But unable to get old no. .
So, i requested to you kindly help for updation of my new mobile no.
Its greatful for me i[censored] update my new mobile no.

Thanks and regards

Manish Jha
New Mobile No. - [protected]
Old Mobile No. - [protected]

I have ordered lorem cotton bedding set which costs RS 999. on 29 Oct 21. Still I didn't receive the item or any call from Flipkart delivery agent. I called customer care around Six times, every time they told me to wait for 48 hrs. Present I don't want that item. I want to cancel it. I don't have option in website but customer care also not cancelling it by saying that they also don't have option

I ordered a track suit worth Rs 3284 of PUMA with order ID: OD[protected]

Track suit consists of a jacket and pant but only track pants got delivered to me and track jacket was missing. The product delivered to me was incomplete and the product had a refund policy of 10 days. When I tried to refund the amount, there was no refund option on the app. There was only replacement option present in the app. Although the product had a refund policy. I complained to the social media team but there also, no action is being taken. I have waited a lot but no proper resolution was provided. I request you to contact me on the number 7870****01 . If you need more information about the order.

I bought OnePlus buds during flipkart big billion days and i was facing battery issues with that. So I inquired about it to OnePlus service center and there they told me that I was sold fake product. I inquired about it to flipkart service center but received no proper response.

I have purchased 250 gm Gold walnut kernels vide order id OD[protected] received today,
Walnut quality is so old and not usable,
Please send your representarive for return it at the earliast

Thanks
Ranjana Devi
[protected]
Nava Narod
Ahmedabad

Order id OD[protected]. I have mistakenly placed the order on my husband's name. Since there is no possibility to change name now, Flipkart told to cancel at door step and reorder.
But the delivery partner not returning the product even after 10+ days and not accepting to cancel.

I am contacting Flipkar customer service and seller both, but no resolution yet.

I have ordered KENT ZOOM 16068 Hand-held Vacuum Cleaner and paid amount on 1st Nov[protected] RS). And what I received is something else. I have complained the same to flipkart and also shared the Pictures of product I received along with consent to raise FIR and my ID proof .

After all this, I came to know from flipkart that, the issue will get fixed by 22nd Nov and initiated the return procedure. But when Pick person came for pickup they asked me the reason for the return and I informed them that the product I have ordered and received is different. So they didn't accept the pickup saying "it's asking verification code at their side" .So if they pick the product, the pickup person has to pay the amount it seems. So the same rejected!!!

Again I have shared all these information to Flipkart customer care and they confirmed that next pickup will not ask for any verification code, Also they said that, the issue will get fixed by 23 Nov and pickup person came on 23rd for pickup and they again rejected the pickup with same reason " its asking verification code at their side". So if they get a pickup option without verification they can accept. And the same rejected for second time!!!

Again complained the same to flipkart customer care and now they are saying they will fix this by 27th Nov and return and refund will be initiated post pickup, When I asked them how you guys are managing pickup this time I haven't received proper answer.. This is one of the worst support experience I ever had in my life. I want the refund of paid amount (RS:12599) at the earliest!!! So what ever action can take against issue to be fixed, please do that ASAP

I want to remove the old ph number that I don’t use anymore from my Flipkart account. And the problem is I don’t have that number anymore and when i try to edit the number, otp goes to the old ph number as well. And I don’t have access to that. How do i change my number without otp being sent to the old number? Please help Flipkart

I placed order and waiting on the delivery date. Status showing as "Out for delivery" at the evening I got message saying "Refund initiated and order cancelled" without any communication or call!

Reason being mentioned as "Non deliverable area" where I stay in middle of Bangalore. Now if metro city falls under non-deliverable where can they deliver??

Surprises not yet over!! I reached out Flipkart help saying how it can be resolved. If it was not deliverable seller can see it before hand. He has my address and pin-code. When its out for delivery how it could cancel and refund without even calling once? Reply from there is "You can place a new order with revised price" :)

I ordered it again at the night and wolla! It’s delivered now! So guess you need to know the mood of the seller and your luck to get the product as Flipkart not gonna intervene although you trust Flipkart and order via their site!

As a Flipkart customer I trust you as in inter mediator to resolve conflict and make sure right genuine product is delivered and listen to the issues, rather you say its seller who can make any decision to refund anytime without valid reason and he still can run business with you and keep cheating Flilpkart customer. ( so you saying we don't care its your issue deal with seller? did I go and bought from their shop/site!! NO I visited flipkart and ordered having trust that it will have consumer/buyer protection)

Happy Shopping, I was thinking why I moved to Amazon from last 1-2 years whereas I used to be quite regular customer of Flipkart. Guess now I have the answers and my last order too!

Thanks Flipkart for keeping my trust NOT to order anymore! Wish you luck to be in market for a few more years.

I have registered my Complaint in the National Consumer Court Helpline. please help me
The request is as follows, my name is Akash district Meerut sir I have contacted Flipkart company I ordered one (Canon EOS 1500D Dslr Camera) on 7th July from my account [protected] and gmail id [protected]@Gmail.com which cost ( 31, 499) with order id ( OD[protected] I got it on 9th July tracking ID ( FMPC[protected] ) and I paid it by courier online [protected]@ybl phone pe (QR code ) from my Ac[protected] Paytm payment bank UPI Ref.Id[protected]
And I took it after paying and when I run it, the memory was not supporting. So I called customer care on 9th July itself and told that memory card is not being connected in it then they put its replacement and his message came that your replacement pickup will be on 13th July and on 9th July same day at 11 PM my account was blocked. When I got the replacement of this camera in 13th Date, I opened it and saw it was defective and not working which was already used.When I talked to Flipkart customer care and told them that I have got a bad camera and it is old, they said that your account is blocked, we cannot do anything, our team will contact you. I said that you sent me a bad camera, you are saying that we cannot help you. He repeatedly said the same thing, your account got blocked, our team will contact you. Till then you wait. I made many calls but got no help then a customer care
Talked to the advisor, I told him the whole thing that I have got an old bad camera. They put the return request and I got 16 date that your product will be pickup then on 17th July I got a mail which said we want to inform you that your recent request has been canceled Then I called on July 17, I asked him that it was going to be pickup on July 16, then why the pickup was not done, then he said that it has been canceled by our team.I said you sent me a bad camera in replacement, you have to return it, either give me another camera or refund my money, I have given Rs 31, 499, you sent me a bad camera, I appealed a lot but a consultant put a return request and 19 Date pickup date arrived and then that return request also got cancelled. And I contacted again on 19th July Told them that it was not picked up today They told that your return has been cancelled. Our team will contact you please wait and got a mail from their side it was written in it. We would like to inform you that your recent request has been canceled because our system detected an unusually high number of returns in your purchase history. This will also mean that you will no longer be able to log in to your Flipkart account.
Then told I did not make much returns.
And I contacted a lot for 5 months 10 days but there was no help from your side. Nor do you understand my concern. You are requested to give me correct reply.
Thanks ।

Dear sir my oppo a53s i want return or replacement but this moblie many many rejected.techian visit falsh report.technicial watch only 10 minites but 10 min any moblie not solutation.techian visit tell me falsh report.plesed tell me solution

My account email [protected]@gmail.com

Sorry for inconvenience last time please stop we encourage fair play error because of 1 phone now we have 3 phones so Sorry please stop it I promise it won't be repeated again

Sincerely Apologise from Beloved Flipkart customer Vishnu Vardhan

My order ID - OD[protected]
registered mobile number in flipkart - [protected] sir, on 24 september 2021 i ordered 3 packs of speed height 3*60=180 capsules. i received my order on 29 september 2021 and i did a cash payment of ruppess 3129. when i came home and opened my parcel i found only 1 pack of speed height capsules remaining 2 packs were missing. on 29 september 2021 within an hour of delivery i complaint to flipkart customer care and registered my complain about 2 pack missing they told me we can only provide money refund in this product and you will get an update on this within 48 hours. but still after 48 hours i did not got any update after that i contacted them more than 15 times within 29 september to 29 october. and on 29 october they provided me money refund of only one pack i.e only ruppes 1043. still my money refund of one pack is pending. from 30 october to today i contacted them many times for the remaining one pack money refund they always say you wiill get a mail from our senior just reply to it . i got mail and they asked for aadhar card of mine . i sent them my aadhar card on 16 november 2021. but after few days again i got email asking for product image so then i share them product image on 21 november . after that again i contacted them more than 8 times they always say wait for 3 to 5 days you will get money refund but till time i did not got any money refund .
so sir this is my humble request from you please provide my refund of rupees 1043 of one pack of speed height capsules

Flipkart doesnot providing installation after delievered the product im head up with flipkart wrost service customer support doesnt transsfer the call to superior to the address the issue they will disconnect the call

I have done a payment of Rs.1813 on 30th october at 7:52 pm to flipkart pay later account from my upi account. IT was shown successful on my upi account and the amount is deducted from my bank account.
Bjt the flipkart shown that it was failed transaction and the amount will be refunded within 3 to5 business days.
But till now the amount is not refunded.
I have some proof related to transaction being successful

I booked a flight ticket for my friend on 26 Jul 2021. The details of the flight ticket was attached here.
The travel date is SAT, 07 AUG ‘21.
The Friday evening my friend got the call from British airways and they asked him to change the airline (The phone was lifted by his wife the conversation was recorded.
She doesn't know English and she is unable to communicate his husband on that short notice to cancel and re-book the with other airlines.
At the airport, after being issued the boarding pass they denied his travel (boarding passes are attached here.)
We approached Flipkart and they pay back us a very minimal amount and the details were attached here.
We are demanding here with payback to us with hole amount since there is no mistake from my side.
We are approaching Consumer Complaints, hope the issue will resolved.

I had ordered POCO M3 pro 5G ordered on Flipkart on 4th November 2021. The product was supposed to be delivered by 23rd November 2021. On 19th November, I got a message from EKart that my order is out for delivery. However no one called me and no delivery person came to my delivery address. When I tried to contact the number provided, the delivery person didn’t pick up the call. Then I receive a message that my delivery failed as I couldn’t be contacted.

The same thing happened the next day. I complained in Flipkart Customer Care on call. They assured me it would be resolved. When the same thing. I was told that the EKart agent had falsely reported that I wanted an open package delivery, hence they didn’t hand the package to me. This is a complete lie as no one came to my delivery address. And the same thing repeated on 22nd November and I get a message that the order has been cancelled as it wasn’t accepted.
How can they be so brazen and lie so easily?? Is it so easy to cheat the customer by giving completely false reports????

The order ID in Flipkart was - OD[protected]