Flipkart Complaints & Reviews

Please reactivate my account [protected]

Hello, I’m Flipkart affiliate user i have been earning and gathered around ₹101, 176/- in my approved payment section but Flipkart has not transferred my payment & since March 2021 I have uploaded all documents & mailed them many times but no one is replying.please help me in getting my hard earned money back .
Thankyou

ITEM : Santo Ceramic Top Table Wash Basin
Order ID: OD[protected]
Date of delivery: 9th Oct 2021
Date of return request placed: 10th Oct 2021
Confirmed for return request: 10th Oct 2021

Flipkart is seriously having loopholes in it's system. It's been more than a month that the product has not been picked up by the delivery guy. He has refused to pick up the item saying that it's heavy and this happened twice. Now, whenever I get rescheduled messages from flipkart I call the guy, he never picks up because it's the same guy as they have one guy doing the job.
I have called flipkart customer care more than 10times and they have called me 10 times. The issue remains unresolved because they are not getting into the core of the problem which is already addressed by the consumer (me) " Hey, The delivery guy never calls to pick up nor does he picks up my calls". Change the guy. Simple. But nothing is being done.
Problem lies in the system in flipkart. Learn from Amazon for a better future.

Hi,
I booked a ticket from Chennai to Colombo for 09 Nov 21 (Indigo) and back for 12 Nov 21 (Srilankan Airlines) through flipkart travel with Booking ID FF[protected] for an amount Rs 17401. On a day prior to my DOJ ie., 08 Nov 21, i contacted flipkart customer care to know how much i would be refunded if i happen to cancel my travel tickets. They told me that i would get the information through the website.
After logging-in in my flipkart account, i tried to check the refund amount for the onward leg (Chennai to Colombo) and had to follow two steps:- first page i clicked "Proceed to Cancellation" and then on second page "Calculate refund". On the other hand, while checking refund for the return journey (Colombo to Chennai) which was Sri Lankan Airlines, after clicking on "Proceed to Cancellation" on the first page, it directly put the request for cancellation. The second page with an option of "Calculate refund" did not appear instead it directed me to the page displaying my flight details with the status "Pending Cancellation" for Colombo to Chennai flight.
I contacted customer care immediately to tell them about this technical glitch but they were not ready to listen. I requested them to retrieve my cancellation through the airline, that was also denied saying it cannot be done from their (flipkart) end and it is upto airline to cancel it or not. After that also, i asked them how much will be the refund if the ticket is cancelled, they told that they are not aware and i will get to know within 90 days and the refund will be processed 9 days after that. They couldnt help me any further so i was told that technical team will be calling me within 24-48 hrs but till 18 Nov 2300hrs no call was made to address this issue.
Since there ws no response from the Flipkart side for 10 days, customer care was contacted again and same replies were given as last time. I was again told that a call will come from the technical team within 24-48 hrs.
I got an email on 19 Nov 21 that the refund amount is only Rs 3502.

The total cost of the ticket from Colombo to Chennai was Rs 11, 225. But due to technical glitch the flight was automatically cancelled with only Rs 3502 as refund.

Invoice not showing my order

They don't give me 2500 voucher even I have 2500 supercoins.My flipkart acc. Mobile no is [protected].

I'm unable to cancel the flight ticket through app and from 3 days I am trying to cancel the ticket by sending email, cslling customer care but no help from them. My pnr is SKTHBU
FROM BENGALURU TO LONDON ON 24TH NOV 21.
NAME- mithun manjunath

I ordered a Clairbell Smartwatch from Flipkart watch is delivered but watch have different specification so I request many times to Flipkart for refund or replacement but the seller again and again rejected the request. 3 times consumer care executive requested but the seller rejected the request again and again.
Plz help me

We recived our product in approve franchise which notified in app, they not send our product to us who pay in flipkart, at same area pincode wher franchise available at our area.

Be careful about online purchase
I booked Oppo A53s 5G (Crystal Blue, 128GB and 6GB RAM price 14990 on 1st November from flipkart but today on 16.11.2021 the delivery boy delivered the phone to me. In the time of delivery I unboxed the packing box and found another phones of realme c11 which price 8500 approx. But the invoice bill have price 14990/- of Oppo A53s 5G. The delivery not agree to return my money though it is cash on delivery. It is very surprising fact a big company like flipkart how to do it.
So everyone be careful ... Please see the attached video...

Dear Sir/Maam,
This is Amit K Singh from Prayagraj Uttar Pradesh. I ordered a product (real me narzo 50A order id: OD[protected] date Nov 3, 2021, 6.08 pm through the e-commercial website Flipkart and the expected delivery was Nov 15, 2021. The seller has processed my order on Nov. 10 2021 at 11.13 pm and then it was picked up by a courier partner (Ecom express, tracking id: [protected]).
My order section in Flipkart app showed on Nov. 13, 2021, that my item has arrived at the courier facility nearest to me and the delivery person called on Nov 13 and asked for the route to reach my address since then I am waiting for the product but haven't received it yet. after a few days on Nov. 16, it has been updated on the app "request to reschedule" which was done without asking me.
I called several times to Flipkart help center and Ecom logistic, they have a very set answer that sir we are working on your issue and it will be resolved within 24 hours even Flipkart gave me a date that by Nov. 19 it will be resolved but today I got a call from Flipkart that sir we are still working on your problem and we will get back to you by Nov. 22, 2021.

This is a kind of mental harassment done to me by Flipkart, Ecom, and the seller due to their everyday changing delivery date I am finding it difficult to go anywhere except waiting for the delivery boy. I have urgent need of my product and they keep increasing the day to deliver day by day.
Therefore I demand my order as well as compensation from Flipkart as soon as possible.

Hi,

I have placed an order to flipkart on 28th October2021, order no. OD[protected]; item- THE ATTIC Sheesham Wood Solid Wood Close Book Shelf.
The expected delivery date was 8th November and we have not received the product yet.
I have tried raised several complaints against the same to customer care but they are only increasing the delivery date.
Currently, I emailed them twice with follow up...

I placed an order for Poco C3 on 9th November 2021 and then on the product page it was mentioned that "Get Disney+Hotstar 1 year subscription worth Rs 499 for free" I didn't know how I will get this offer that's why I verified with the customer care and they said yes you will get it after the product is delivered. Also, I posted a tweet on Twitter and @flipkartsupport replied that you will get the offer after the product is delivered. The product was delivered on 13th November 2021 and I didn't get the offer. Now they are saying the offer didn't apply, as a customer how I will get to know the offer is applied or not. I had already asked customer care.

On 9th November, 2021 I placed an order on Flipkart. The order includes two products, one being a book. I purchased these products using two gift cards having 300 rs each. I received the 16th November. But the book is not the same as described in the product description. So I returned the book on the same day. They claimed that the money will be refunded before 18th November. But, I haven't received the refund amount of 241 rs for the book yet. So, I approached their customer support. I had been made to wait for more than 2 hours by 3 of the agents but still my problem is not resolved. They claim that they have initiated the refund and it should have reflected in my Gift Card. But, I have checked more than 3 times and the money has not been reflected yet. I need to by another book urgently with that refund amount as I am still a student. I am not getting any proper response from their side. Kindly help me to get my refund as soon as possible.

Hi I am unable to update mobile number as I lost my old number . Flipkart sent one otp on old and one otp on new. My name is Gajendra Bahakar

I made a Flipkart account few years back with my mobile number [protected] and email address [protected]@gmail.com

I lost my mentioned number and now when I'm trying to add my new number [protected], otp is being sent to my old number as well to which I do not have access anymore.

Please help to update my new contact number.

Hi sir/ma'am,
I'm Using Flipkart For the Past 4 Years. I'm Flipkart Plus Member. I order a number of products in Flipkart. In Recent Times, I ordered 4 leggings, But in the package, one item was missing. So I wrote the complaint and return the product then they realize and missing product amount was refunded to me.

Again I order the product after that product was delivered. But Legging Colour was Not matched. So Today I try to open the Flipkart account it was not opening. They said your account is blocked. please contact customer care. I tried to call customer care but it was not working from my number.

In the Past 4 Years, Roughly I returned the products 3 times. If the product is not good and not worthy. Everyone returned the product. Who likes the poor quality products.

For every order, I return the product means I agree for Flipkart to block the account.

Without any intimation how can they block the account? They insult the customer I am deeply hurt about Flipkart.

I need the proper explanation about our account blocking. Otherwise, I will go for further Action.

I have ordered three pens under a single order id OD[protected] . This order was not delivered but status shows delivered . Through my repeated complaints you made a partial refund.
I could not understand why the refund was partial.
Very pathetic customer service.

Yours
R.Muralidaran

Purchased Realme Buds Air ANC from Flipkart. Delivered on 13-Oct-21, the product was damaged so raised a replacement request on 19-Oct. When checked after a couple of days, no details were updated on the order. Contacted Flipkart Customer Care and they responded that technical issue call after a day. Tried a couple of days but the same response. Lost my patience and asked the support team to raise a complaint, without contacting me they closed the ticket when I called back they raised another ticket and he mentioned that recorded all the info in the new ticket and referenced the 1st one, the numbers are below.
IN[protected]
IN[protected]
But Flipkart responded after some time that you need to contact the brand to claim the replacement. Contacted support again and they asked for the pictures and details raised initially, sent all the details then she raised a replacement request on 17-Nov after a month of struggle. Received a message today that the replacement request is rejected and said that you need to contact the Brand. Back to the same response.

Frustrated about Flipkart response and lost all hope. Is there a way to escalate this issue to any Government E-commerce complaint department?

I have created flipkart account more than 5 years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Registered number : [protected]
Registered mail ID: [protected]@gmail.com
New number : [protected]