Flipkart Complaints & Reviews

Address: Sawai Madhopur, Rajasthan

Flipkart not help proper to return my product. Wishmaster again and again reject my pickup but Flipkart not helping me. I have called so many times but there is no satisfaction

Dec 1, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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I have created flipkart account almost six years back with a mobile number XXXXXX8972 . The service provider of that number was Aircel which is not operating now.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as the carrier is not an operative one and i dont have it. This is making me unable to change the mobile number.

I've already lodged complaints multiple times but they seems to not bothered about it. Incident Number- IN[protected]

Thanks & Regards,

Biprajit Mukherjee.
E mail: [protected]@gmail.com

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Dec 16, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Hno 92 MALHOTRA STREET OLD HOSPITAL ROAD

Sir, flipkart has blocked my account for no genuine reason. I purchased refrigerator which I received in damaged condition but I couldn't make a request for replacement because my account is blocked by flipkart. Now I have dues with Flipkart pay later and I want to clear the dues but I can't login so I won't be able to clear my dues and this affect my cibil score. My employer rejected me because I have a default credit. This only due to the worst policy of flipkart. My job is at stake. Pl do the needful

Dec 16, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

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A

Aakkii300

from Jammu, Jammu and Kashmir

Oct 23, 2021

Flipkart registered email id : [protected]@gmail.com

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I have ordered TP-Link Archer C6 MU-MIMO Gigabit 1200 Mbps Wireless Router (Black, Dual Band) on 6th Oct, 2021 through prepaid method. It showed expected delivery date as 11th Oct. But my product has reached Nellore(nearest) Hub, but still they postponed my order to oct14 saying my order is out of delivery area(Pincode- Address mismatch) which is completely fake. They have delivered many times in the past to the same address and my pin-code...

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Address: Bangalore

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes and Accessories

The issue that I have experienced was: I have tried placing an order for one shoe and sandle total cost of Rs1221 on the 7/10/21 through Flipkart app my money for the same amount Rs 1221 was deducted from Paytm wall with transaction ID [protected] but order was not processed technical error I have already contacted paytm they said transaction was successful need to contact Flipkart for refund contacted Flipkart multiple times with the screenshot of the payment but every time they ask me to share the same and till now it's not resolved even after raising multiple complaint on the same issue they always say they have escalated to the team and will get back but nothing happens

It occurred on: 7/10/2021

Reverse and refund Rs 1221 as there is no order attached to this transaction

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Also attached is the screenshot.

Yours faithfully,

Sawan Chettri

Order Number: PZT[protected]YFLNE02

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

Oct 27, 2021

Updated by Sawan Chettri Order ID: PZT[protected]YFLNE02
Transaction ID [protected]
Email: [protected]@gmail.com
Mobile number: [protected]
Amount: Rs 1221
Date: 7/10/21
Attached is the screenshot for the payment

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Website: www.flipkart.com

Order ID is OD[protected]

I ordered the laptop on 4th, they promised to deliver it by 12th. On 12th it was delayed to 15th, then to 21st, 22nd and now to 27th. There is no option to re order as the product is out of stock. They are denying me any way to cancel or give me a refund. They are basically forcing me to wait till the time which is convenient for them.
All the chat support keeps sending redundant messages and all call executives hang up after making me wait for 5 minutes.

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

Oct 26, 2021

Updated by Angshuman32 The order was shown to be out for delivery but the number provided for contacting the delivery agen t was not working. Till the end of the day, even the delivery agent did not contact me. Now they have postponed it again for two more days. Pathetic.

Oct 27, 2021

Updated by Angshuman32 Delivery has been further postponed to 2nd of November, which is approximately a month from the date in which the order was placed i.e. 4th October. Worst service from flipkart. They should have at least given an option to cancel the order. I can only cancel the order when it's in my doorstep. And they are not sending the same.

Oct 28, 2021

Updated by Angshuman32 The ekart delivery people are lying about delivery attempts. They updated that delivery was attempted at 11PM and reported delivery to have failed by 1AM. This is harassment.

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I purchased Electronic flipkart gift card worth 999 ruppes on 22 October 2021 and pay 90 ruppes in supercoin and 909 ruppes in net Banking. My money 909
ruppes was deduced in bank but 90 coin was not deduced in my flipkart's supercoin section. After sometime i get a message for unsuccessful as the payment of ruppes 909 was not confirmed by bank. But money 909 ruppes is already deduced in my bank account.

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I ordered campus shoes on 6th Oct during sale, delivery was supposed to happen on 12, it was delayed from Flipkart to 14 but finally product is delivered today and that too wrong. The seller has sent wrong product after 16 days. Now they are saying they will try replace or refund, will I get same product even after waiting 1 more month ?...

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Website: Flipkart.com

I Bought Through Flipkart 32990 Real me Ear buds 2 but i received Wirde Earphone and then i complaint flipkart but no anyone solve my isuue I try many times but Noone Hear my complaint seriously

+1 photos

Dec 16, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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In May, 2021, i checked my Cibil report and found there is a personal loan and 548 rupees is due on my name by IDFC first bank for which i never applied before. As well I don't have any type of intimation or information on mobile number or e-mail from idfc first bank. While I contacted IDFC bank it is reflecting because of paylater option available by Flipkart. However nothing is due to pay in flipkart paylater option and the proof for the same is attached. Then I contacted flipkart and they told me that nothing is due in my account and they will resolve the matter with IDFC bank in 2 days. And it's been 2 months and nothing is being resolved by flipkart. It affected my Cibil score by 150 points and in the future I have to apply for a home loan and I am worried about the same. Flipkart and IDFC bank are misusing the information of the customer and forwarding wrong information to credit rating agencies which is a big trouble for us.

+7 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

Oct 25, 2021

Updated by Sonamgupta12566 The registered mail ID is [protected]@gmail.com

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Address: Onkar Paranajape

I have raised issue for my order. 3 times I have ordered same mobile but all got delayed and finally cancelled by Flipkart automatically without notification.

I have tried to chase for the reason. Flipkart told me that is reaches max attempt of delivery. But in fact no attempt was made to deliver the product. I have attached proof that I called delivery person and he never picked my call. No updates so far.

Order number is OD[protected]
This is worst experience. Please do not make.people fool.

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Nov 26, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Hyderabad

I have purchased Poco M2 Pro on 18th Oct 2021 and it got delivered today.

When I tried to open the box the mob looks pretty old and damaged with full of dirt and the Mob is very old stock more than a year old and looks already tampered. Corner of the box damaged too.

However immediately I have reported to Flipkart support team about this and convey I did not open the seal at all as it looks tampered already.

I completely afraid to open the box and did not seal it.

Kindly take the necessary action against seller and do the need on replacing the mobile which is new.

Here I have attached the unboxing video and few sample picture’s.

Kindly help.

+8 photos

Jun 9, 2023

Complaint marked as Resolved

Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Flipkart Customer Care's response We will revert on it.

Oct 22, 2021

Updated by Nagabandi Santhosh Kumar I got a call from [protected] stating he is from flipkart complaint team,
said we are going to refund the money before process i have to connect the mobile using any connect.
suspecting its a fraud call, kindly help me on priority.

Oct 24, 2021

Updated by Nagabandi Santhosh Kumar again I got a call from [protected] stating he is from flipkart complaint team,
said we are going to refund the money before process i have to connect the mobile using any connect.
suspecting its a fraud call, kindly help me on priority.

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Nagabandi Santhosh Kumar

from Hyderabad, Andhra Pradesh

Oct 24, 2021

again I got a call from [protected] stating he is from flipkart complaint team,
said we are going to refund the money before process i have to connect the mobile using any connect.
suspecting its a fraud call, kindly help me on priority.

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I ordered a washing machine through Flipkart ( LG FHT1265ZNW) Order ID - OD[protected]. They send me damaged product two times, the first delivery and the replacement one. During the diwali sales I got the machine in offer for rs 22500 and with exchange of my old machine I got it for Rs 20600. Now since already the replacement has done they are only providing the option of refund which only gives me 20600. The price of the product...

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Raising as issue as a seller with flipkart how to check new orders are prepaid or cod before dispatching to buyers.
The account i am handling as a self ship ordres so it is very important thing for me to know orders are prepaid or cod.
Flikart is not helping at all. Initially flipkart manager told me all slef ship orders will be prepaid by default which is not a case. After delivering al orders as prepaid, suddenly got to know from a buyer the order was cod. Riased so many indients with flipkart but no policy at all. No managers helped on this. Want to file a case against flipkart

+1 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

Oct 29, 2021

Updated by Dipti Debnath Incident: IN[protected] is open with flipkart. All the orders successfully processed. Customers got the products delivered. All orders had valid tracking ID since the orders processed through self-ship method. Flipkart denied to pay for all the products which are successfully delivered to buyers. We also have shared poof of delivery to flipkart (POD), but flipkart didn't respond after that.

Below are sample orders which are delivered more than a week ago. All tracking numbers are showing delivered.

https://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected]
https://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected]
https://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected]

FLIPKART IS A BIG SCAM & DISHONEST MARKETPLACE... THE FUTURE OF FLIPKART IS VERY BAD...LOT OF BUYERS AND SELLERS KNOW THE FACT WHICH MADE AMAZON AND OTHER MARKET PLACE WINNERS...

Oct 30, 2021

Updated by Dipti Debnath AFTER MY LAST REPLY, RECIIVED A REPLY FORM FLIPKART. SEE BELOW. FLIPKART EXECUTIVES DO NOT KNOW HOW TO WRITE AN EMAIL EITHER. CAN ANYONE HELP ME TO UNDERSTAND THE MEANING OF BELOW EMAIL?

"Rackchhanda Mohanty (Response By Email)
(30/10/2021 10:17 AM)
Hi Team,

3pl is not the concern team."[protected] REPLIED BY FLIPKART

Oct 30, 2021

Updated by Dipti Debnath A MISSED CALL RECEIVED FROM [protected]. The call duration was for hardly 10 seconds.
FLIPKART CUSTOMER SUPPORT IS SO UNPREFESSIONAL. THEY SPOILED MY BUSINESS. LETS SEE HOW FLIPKART CONTINUES DIRTY GAME.

Oct 30, 2021

Updated by Dipti Debnath AN ### AGAIN REPLIED FROM FLIPKART ASKING POD. WE SHARED POD ONE WEEK BACK. WE SHARED AGAIN TODAY. HOW MUCH FOOL EXECUTIVES FLIPKART HAS? IF FLIPKART DON'T WANT TO PAY THEN WHY SO MUCH DRAMA?

@EVERYONE, PLEASE CHECK BELOW TRACKING IDS TO SEE PROOF OF DELIVERY, FLIPKART IS A BIG SCAM.

HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected]

"Aakash Chourey (Response By )
(30/10/2021 08:55 PM)
Dear Seller,

We acknowledge your request regarding Dropship.

We informed you to please share the POD on the Email ID we provided on this ticket.

Order ID:

OD[protected] return |[protected]

OD[protected] return |[protected]

OD[protected] return |[protected]"[protected]FLIPKART SELLER SUPPORT

Oct 31, 2021

Updated by Dipti Debnath HOW TO KNOW A SELF-SHIP ORDER IS PREPAID OR COD? FLIPKART CAN'T ANSWER THIS.
SEE THE JOKE OF FLIPKART. GOD BLESS THIS MARKET PLACE. NONE OF THE MANAGERS DON'T BOTHER ABOUT THIS FAILURE. WE AS A SELF-SHIP SELLER SENDING ORDERS TO THE BUYERS, BUT HOW TO KNOW PAYMENT NEEDS TO COLLECT FROM BUYERS OR IT'S PREPIAD?
SHAME ON FLIPKART. THE ORDER DETAILS MUST HAVE HAVE AN ENTRY FOR PAYMENT METHOD. ANY CLASS 10 CHILD ALSO CAN DESIGN THAT FEATURE.

Nov 06, 2021

Updated by Dipti Debnath We have delivered the products as PREPAID since we didn't get any update from flipkart.
Now drama not ended here. Any one can see products are delivered, but flipkart marked only one product has been delivered.
HTTPs://WWW.delhivery.com/track/package/[protected]
I NEVER SEEN SO MANY CRAZY THINGS BACK TO BACK.
I WILL HIGHLIGHT EVERYWHERE ALONG WITH PROPER EVIDENCE. HOW MUCH SCAM MARKETPLACE FLIPKART.

AND THERE WERE 3 ORDERS WHICH WERE DELIVERD 15 DAYS AGO, NO BODAY FROM FLIPKART ACCPTED THE PRODUCTS WERE DELIVERED.

HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected]

Everyday flipkart is asking to share POD and we are sharing for last 15 days. How much full of ### are there in flipkart, I can't even imagine. No solution provided till date.

Nov 18, 2021

Updated by Dipti Debnath FOOLKART TEAM OF #### STILL DIDN'T CONFIRM ABOUT THE PAYMENT WHICH WAS DELIVERED A MONTH AGO. WE HAVE SHARED POD AS WELL MULTIPLE TIMES. ALL IDIOTDS ARE RUNNING FLIPKART TOGETHER...

BELOW ORDERS DELIVERED TO BUYERS BUT FLIPKART DENIED TO GIVE ANY PAYMENT. THERE ARE MANY MORE SIMILAR INSTANCES
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected]

Nov 27, 2021

Updated by Dipti Debnath Now got a reply from TEAM OF ###,

"subhojit roy (Response By )
(27/11/2021 03:06 PM)
Dear Seller,

We apologize for the delay taken to provide you the resolution against the query Dropship - Incorrect Order Status.

We would like to inform you as per the validation the below-mentioned order ids are got canceled by buyer side.

OD[protected]Cancelled

OD[protected]Cancelled

OD[protected]Cancelled

We request you to kindly arrange a reverse pickup from your own logistic partner as flipkart is not liable for dropship orders.

We appreciate your patience and understanding."... FLIPKART, THE TEAM OF ###.

SEE THE PROOF BELOW. ALL 3 PRODUCTS DELIVERED TO THE BIYERS ONE MONTH AGO. AFTER A MONTH FLIPKART TEAM OF ### NOW SAYING ALL ORDERS ARE CANCELLED.
@ENTIRE FLIPKART, I DELIVERED ALL 3 PRODUCTS AND MY HARD, HONESTLY WAS INVOLVED TOWARDS DELIVERING PRODUCTS ON TIME. BUT THE ENTIRE TEAM OF ### WILL NOT BE ABLE TO DIGEST MY MONEY. POSTING HERE, JUST TO EXPLAIN HOW BIG FAMILY OF ### ARE THERE IN FLIPKART. FLIPART WILL NOT BE ABLE TO SUSTAIN. I LOST MY MONEY, BUT WHOEVER INVOLVED IN THIS SCAM WILL SUFFER FROM DEEP TROUBLE.

HTTPs://shiprocket.co/tracking/[protected] ----delivered on 22nd Oct 2021 ---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 21st Oct 2021---order#OD[protected]
HTTPs://shiprocket.co/tracking/[protected] ----delivered on 20th Oct 2021---order#OD[protected]

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I can't able to play or click anything of flipkart celebration tree game from the first day of game. I have attached picture, that's how the screen is showing. Please help me!🙏

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Dec 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.

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Order ID - OD[protected]
Items - 1
Item name - Provogue slim fit men black pure cotton trousers
Billed amount - 599
Order date - 03/10/2021
Promised delivery date - 15/10/2021
Revised delivery date - 17/10/2021

Raised a ticket with Flipkart on this delay and they assured to resolve the issue by 21/10/2021.
Again called back on 22/10/2021 but no proper response. Please help me in this. I have already paid the amount online but product is not delivered.

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I had purchased iphone 13 on 17 sep and opted for emi and the same has not been converted. I called flipkart multiple times but they disconnected the call every time. I want my transaction to be converted to emi on priority. i spoke to bank they said merchant had not done.

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juili

from Surat, Gujarat

Oct 26, 2021

whats the status no update yet resolve on priority

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On 24 july 2019 i orderd realme x phone from flipkart website, now my phone is major issue regarding screen so i visited realme service center they asked me for bill, but i don't have bill so i try to download invoice from flipkart order section but there showing problem to download invoice . so i contact flipkart help center but they did not provide any resolution yet.

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Address: Ahmedabad

I had size issue with my Puma product so I decided to return the product during the return policy. I also ordered another suitable size product with higher price.

Product was supposed to be picked by[protected] but it's still not happened by[protected]. From last 4 days I am complaining to customer care and Twitter. But no resolution.

On[protected] morning I got message for that executive is out for pickup, I tried to call him but he didn't picked up my call. Same day night I got automatic message that return has been cancelled.

Customer executives were giving me false promise that it'll be still picked up. Today in the app it shows return cancelled. and my return policy is about to end.

I am suppose to leave my place today[protected] for next 20 days so I won't be available at my place.

So eventually I have to keep this unnecessary product and have to bare the price from my pocket.

Flipkart is just forcing people to keep unnecessary product in the name of return policy cause they don't want to receive product and want to give refund to customer.

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Oct 24, 2021

Flipkart Customer Care's response We will revert on it.

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Unable to pay due bill of pay later

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