Flipkart Complaints & Reviews

I have ordered a mobile realme gt master edition In big billion day sale with order I'd- OD[protected].It has to be delivered by October 8th as it reached my town hub as shown in flipkart, but it didn't delivered.From October 8th onwards I am regularly following up with your customer care executive daily for the delivery, they said our backend team will resolve the issue by October 11th.Still they haven't resolved my issue nor delivered the mobile and samething repeated until October 21st, then I mailed to [protected]@flipkart.com after that also I didn't got any cal or mail after 2 days they called and said they will resolve the issue and deliver it, still the complaint is in pending stage, the product is cancelled without my knowledge and concern.when I called again to customer support they said the problem is from seller bla bla after sometime another customer executive told that it has been cancelled by logistics team.I have ordered this mobile in big billion day with good offer, but after waiting for 3 weeks they finally cancelled.They are not resolving my issue nor delivering my product which I ordered for 13346 rs in big billion days.now they are saying that you buy mobile for the increased price which is now available at 25999 rs.so please take proper action on flipkart and seller.And deliver my product which I bought for 13346 on offer.Take a strict action on them which they caused me 20 days of menta agony and uncomfort.I have regularly complaining to customer support for 20 days but they are saying we can't do anything and they are not resolving the issue

Serial no O1CHTV[protected]
Order no OD[protected]
Installation not done realme 32 inch
Flipkart Product delivery 7 Oct but installation not done 20 day over any solution no getting me realme and Flipkart customer not providing proper information 48 hour your problem solve but 20 days over but any solution not done please help me and refund opation not there

Name- Arvind Kumar
[protected], [protected]
Please help me

I ordered Crompton 3l instant geyser on 29th Septemberber 2021, and my amount was debited on 3rd October 2021 through credit card,
And my product till now not delivered and I spoke to customer care almost 20 times to cancel my order and refund my amount, but there was no response till today.
So please kindly check into my issue and appropriate action will give to them.
ORDER ID:OD[protected]

I purchased pigeon otg oven on 03/08/2021 from Flipkart but it is not working and it is under warranty

My order Order ID:OD[protected] Its not yet shipped. The tracking status is stagnant. Do ship it as soon as possible. Else please let me know so that I can cancel it and go for amazon where they ship quickly. I had been a regular customer of Flipkart and this time I am very Dissappointed. Hope you can help me in someway as this is important for me. Appreciate your service. Also I updated this issue in another forum but no response, I got a call from flipkart telling seller is out of stock but they did not tell what alternate they are doing or what efforts if any they had taken to get the product shipped. its worst online shop portal ever

This is my order id from flipkart.opponreno 6 5g.
Seller is XONITE E COMMERCE
my order date is 17 oct 2021 and today date is 25 oct 2021.
But till now not shipped my order.
When I am calling in flipkart.
Flipkart customer only say wait for 24 hour. I am irritating from flipkart.
Please support me seller and shipp my order..I must want to this order..too much urgent..so please shipp my order as soon as possible..

Order id : OD[protected] &

Order id : OD[protected]

Please arrange for the pick up..

I ordered 2 laptops, on 22 Sep, it was supposed to be delivered on 30th.
When I got the packet, I opened it there was only 1 laptop inside the packet.
I have complaint to Flipkart next day it self.
They told me it will get resolved in 15 days.
I have been constantly following up, they close the complain every time say some or other excuse.
Last excuse they gave what I didn't submit my Id proof.

Its been more than a month my problem is not getting resolved
I have been asking proof to them about how much was the packet size, how much was the weight of the packet, they have stopped replying to email also.

Order id :
OD[protected]

I had ordered few items on 16th Oct and 18th Oct 2021. The product got shipped quickly but is not delivered yet. Orders are being sent to wrong location multiple times and my delivery date is postponed after commited deadline is reached. Even if it reaches to my nearest hub(12km from delivery location), it is being returned back to mother hub.

Flipkart doesn't even have knowledgeable and experienced professional in their customer care service. I am bluffed everytime I contact them. They don't allow me to speak to their senior executive as well.

My order Id's:
OD[protected]
OD[protected]
OD[protected]

Order ID:
OD[protected]

Discount issue of realme 8 (Cyber Silver, 128 GB) with order ID OD[protected].
I tried placing order with and without Exchange offer, Also Tried using Different cards, No success.
Spoke to multiple representatives, First was told t try next day, I tried and was still not working, Spoke to another, Was told to place order and would check internally after that since order is not placed, can not check.
I placed order and checked after that.
Everytime I get a call, People talk about cart value is not what is required. I keep telling them This order is not going through with Additional discount as mentioned in terms with or without exchange both ways, I also have tried using Different cards like CITI/AXIS/SBI, Does not work. Nobody is helping.
I have had Numerous interactions, Last one was wherein Representative who called me said he can not do anything and I asked if I should escalate on my own since he was not ready to do it, He asked me to escalate it wherever I want and hence, I Raised it here in this forum.
I changed my desicion n wanted to keep the phone n checked with support team.
They checked n informed me, order will not be cancelled n would make attempt to redeliver, I had many interactions via phone n chat, nothing happened n they finally cancelled order.
I had to gift the same but i could not. I want to raise a complaint for false promises made, not keeping the word n irresponsible behavior.
Now, Deal is gone n i can not buy it in same price. This seems like retaliation.

I have a issue regarding getting rewards by playing Flipkart videos like ladies vs gentlemen s2, I see an error Suspicious Activity Detected when I try to unlock the surprise gift.It says I cannot claim any rewards from flipkart video. I assure you that I didn't misuse my account.. Kindly see through it what happened.

I ordered a flipkart assured product from flipkart. then it is delivered to me as a damaged product to me in Oct 21. Then i submit a return request on 21 Oct but still Oct 25 it showing return request pending flipkart please solve my problem

I ordered a Milton vacuum flask which was delivered on 12 Oct 2021. It turned out to be defective. My refund request was accepted by Flipkart on 14 Oct 2021 and the pickup was scheduled to be by 16 Oct 2021. When Flipkart's partner Ekart logistics didn't turn up to pickup I phoned Customer Care on 18 Oct 2021 and was assured the issue would be resolved by 20 Oct 2021. As expected Flipkart didn't do anything so I again phoned Customer Care on 20 Oct 2021 and was told this would be resolved by 22 Oct. Again as expected Flipkart didn't do anything so I phoned again on 22 Oct, 23 Oct, 24 Oct and 25 Oct 2021 and everytime I was told it would be resolved. Now they said it will be resolved by 28 Oct 2021. Flipkart and their crooked partners Ekart logistics is playing all these games just to avoid giving refund. Please don't buy anything from Flipkart since they are cheats and don't refund money if product is defective

I have ordered face mask 5 in one pack but I have received only three quantity other two was missing, also packing was not proper.Update from Flipkart Customer Service for [Incident: IN[protected]]

Payment done through paytm wallet but order not confirmed on 8th Oct 2021. Flipkart chat support is pathetic. Requested for call back, from there also no support ...everybody is saying "due to server error at bank's end..payment was not successful". And also i got the cashback from flipkart only in the same paytm wallet.
Order id is OD[protected]
Today is 25th Oct 2021. Its been 18 days and no solution.

I ordered product on 16oct 2021 which includes 1earphone + mi camera during sale and paid the respective amount.Next day in the evening i got message they cancelled my product . I contact customer care they told to re order i did the same . My re order was also cancelled few days back. Now my 1 more order has been cancelled after shippment how is this possible .
I ordered Products during sale now i am not getting the previous deal and my product has also cancelled .
This is unethical one can't refuse to provide product after sending successful mail or after payment or after shipment.
Flipkart is manipulating their customers, if they won't provide deal then why do they advertise everywhere.
There customer care executive also no knowledge about the issues they keep repeating single text, system is not working m sorry etc etc . I dont need apologize i need product .

saqib faraz
[protected]
[protected]@gmail.com

Fortune Oil packet was missing from my order. I ordered 13.5 litres of oil but I received 12.5 litres of oil. After I called the delivery guy, he said that he will deliver in 2 days. But I think, that won't happen. So please refund or deliver that packet.

Wanted to order something from Flipkart and paid via Paytm but the order failed and payment got debited, they said the amount will be credited back into my Paytm wallet in 24 hours so I tried again and got the same error, my money is not been refunded yet for both the orders its been 20 days should I enquire consumer court now?

I was ordered IFB 7kg Smart Sense, Lint Tower Filter, 3D Wash Fully Automatic washing machine on date 5 th Oct 2021.
Order No. OD[protected]

But instead of ordered product I received wrong model i.e. TL-REW 6.5kg AQUA Fully Automatic washing machine on date 8th Oct 2021.

Then I was called customer care 20 to 25 times to report the issue but the issue still issue was not resolved.
Then I was applied for replacement request but it was cancelled without giving any reason.
Then I was applied for the return request FOUR times and these requests were also cancelled without giving any reason.
STILL ISSUE IS NOT RESOLVED

I have purchased a Mi tv 5x 43 inch LED tv worth rupees 29999 from Flipkart on 07 th Oct 2021 with order id OD[protected]. The product got delivered to me on 12 th of Oct 2021. On 13 th Oct 2021 the product got installed in my home by the service team. Unfortunately the very next day i.e. on 14th Oct 2021 the tv stopped working with some panel issues. Regarding which I raised a return request, last date for which was till 23 rd of Oct 2021. For the return request they had set a deadline for technician visit to approve the return request was till 18th of Oct. However, the technician didn't visit till 20th of Oct 2021. When I called the Flipkart customer support team they responded saying that there is a technical issue and extended the deadline till 24th of Oct 2021. When I asked regarding this to the customer support they again told me the same thing that my issue will be resolved very soon and backend team is working on my complaint to resolve it soon. issues. In the meantime the extended deadline for technician visit i.e. 24th Oct 2021 is already over. And still there hasn't been a technician visit for inspection nor have I received any details regarding the same. The customer support of Flipkart is also not responding and they have turned a deaf ears to my query. Since the date of raising of return request i.e. from 14 th Oct 2021 till today I'm kind of in a mental trauma at the response of Flipkart customer service and their support assistance.