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Flipkart Complaints & Reviews

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Updated: Mar 16, 2026
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H
hthakkar
from Vadodara, Gujarat
Oct 29, 2021
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We have purchased dish washer with above order number from flipkart on 10th October 2021 and the same was delivered on 18th October 2021.

As per the regular policy there was auto generated message saying that between 2 to 5 days installation of any consumers durables take place so seat and relax

I contacted them on 25 th October 2021 and was told that by 26th evening your installation and demonstration will be completed.

On 26th evening I once again contacted them and we were given time of 24 to 48 hours for completing our installation.

Today is 29th and still there is no commitment or confirmation from flipkart customer care department.

We are immensely suffering mental stress.
Flipkart customer support has been notified about the posted complaint.
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    D
    Dj Bajaj labours
    from BUXAR, Bihar
    Oct 29, 2021
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    Address: Flipkart

    This phone is also purchased by Flipkart and now I want to buy a new phone but Flipkart does not recognise my IMEI number in exchange offer.😡
    Flipkart customer support has been notified about the posted complaint.
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      N
      nagendra somanapalli
      Oct 29, 2021
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      I want to close my flipkart paylater account immediately and sanction my no due certificate because my loan not sanctioned because of this.
      Flipkart customer support has been notified about the posted complaint.
      Oct 29, 2021
      Updated by nagendra somanapalli
      my mail id [protected]@gmail.com
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        S
        sourabh_kt
        from Mysore, Karnataka
        Oct 29, 2021
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        Resolved

        Address: Consulting Rooms Pvt Ltd: 26, KG Marg, Connaught Place, New Delhi, Delhi 110001

        Hi, I'm a business from Mysore and I have purchased more than 40 products on Flipkart. I had put in my GST Details in every purchase and thus I got an invoice from Flipkart with my GST details for all the products. But the real problem was that I was not able to claim GST on the govt's GST Portal because apparently, the seller did not upload my GST details online. In this case, the Seller was "Consulting Rooms Pvt Ltd" which is a Flipkart-owned company. I have called Flipkart regarding the same more than 25 times now and it's been more than a month since they have actually tried to help me with my issue. Nobody on the customer care team is skilled or knowledgeable enough to help me with my GST issue. They don't even have a separate business or Finance team that will listen to my problem.
        Nov 2, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
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          K
          Karthik Reddy K
          Oct 29, 2021
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          Address: Flat G1, Sree Sarada Homes, NRI Colony,, Pragati Nagar
          Website: Refund not provide

          Cancellation: We have received your cancellation request for the order OD[protected]. Since the item has already been shipped by the seller, please do not accept the product if delivery is attempted. Check your email for more details.

          Order was placed on 30th sep. Under orders section, 1st of Oct it should have been picked up from the seller side. unfortunately it was not picked up. Since then there is no update regarding this. I called customer care multiple times they are unable to provide correct estimated time or resolution. I am planning to file case and want to take legal action against flipkart.
          Flipkart customer support has been notified about the posted complaint.
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            N
            Nithish Khanna
            Oct 29, 2021
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            I ordered a Puma White sneakers for 1500 rupees on Flipkart and I was delivered ab entirely different item. A pant has been delivered. The delivery guy clicked delivered on his phone before I come outside of my house and he got the money from me and said me to give return product request on Flipkart app itself. I did what he said and my request has been rejected. I have talked to their customer care people 3 times and now no one is calling me back or helping me with replacement or refund. Extremely disappointed on Flipkart and it's my first worst experience with online purchase in this 6 to 7 years
            Flipkart customer support has been notified about the posted complaint.
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              S
              Sukanya Battina
              Oct 29, 2021
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              Address: Siva sankar, upstair of ravi sweet home, opp. Big C, RR pet ,eluru,534003

              Customer support persons not support to communicate with me. They are not properly answer my problem, without any reason they are rejected my return order.not agree for return my phone because he did not check my phone clearly and misbehave with me not agree for my complained hear and very rudely talk with me.

              i request need my product change otherwise return my money back.
              Flipkart customer support has been notified about the posted complaint.
              Oct 29, 2021
              Updated by Sukanya Battina
              Flipkart customer supporter are not good in communication, they are answering irresponsible and rude
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                R
                Raviraja1676
                from Supaul, Bihar
                Oct 29, 2021
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                Address: Kunauli bazar 847451

                Purchased a product from flipkart but it was defective and totally defected.
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  Putul/Priya
                  from Dhanbad, Jharkhand
                  Oct 29, 2021
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                  Address: M.O.C.P New Colony q.no.- B-14. Sector-3. P.o- Pargha. Dist.- Dhanbad., Opposite of /model School, Baliapur, Jharia. Near- Bank of India.

                  I ordered one NASHER MILES Mumbai check-in Luggage, which i recived on oct 2nd 2021 and it was broken/damaged. I raised the request for return, So they promised for pickup on 18th oct 2021, which has not been done, again I raised the request for return, then I have ben informed that pickup will done on 27th oct 2021 but I didn't received any call no updates on it. I called the cc 20-30 times no resolution has been provided. Now some are saying it will be done by 29th oct and some 6th November, I called cc and informed them that I will be leaving my place on 4th of nov, they are not doing anything on it. No pick up has been done yet, I am very tired of following them and it is really making me feel so pathetic and regretfully that I I have ordered this product from flipkart. The service of flipkart is so worse that I cant take there excuses any more. Not a single customer care executive provided me help, even they were so rude, they scold me for keep following up. They are only wasting my time, They are keep convincing me and always giving me new dates. They talk very rude. They are doing there work at all. I have many things to share about CC but, After this some one will definitely lose his/her job. After this I will make sure that I will uninstall the application and will never use it again.
                  Return ID-[protected].
                  The product cost me- Rs. 3099/-

                  My name is Priya.
                  Flipkart customer support has been notified about the posted complaint.
                  Nov 02, 2021
                  Updated by Putul/Priya
                  Why the flipkart is not reaching me. They are not calling for any updates. It seems like they are not planning to take there product and and keep my money. Please arrange a call back for me in 1 hour.
                  My issue has not been fixed yet. I didn't received any call back from the flipkart.
                  No return has been done. No return updates nothing has been done from flipkart.
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                    A
                    Akshaya Jayadevan
                    Oct 29, 2021
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                    I order 47 items in Flipkart Grocery. Of this only 41 items was delivered and one was wrong among that 41 items. So ultimately only 40 items were correct. I have tried to return saying item was missing in the Flipkart app. But, it says it is delivered and ask to contact customer care. On clicking on the link, when I fill details and submit request, it said unable to process.
                    On calling customer care also, it was automated voice asking to enter numbers. When I did that, it said they will reach back in 48 hours.
                    But issue is not resolved.
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 29, 2021
                    Updated by Akshaya Jayadevan
                    Customer care finally called. When updated them all details, they helped place return and refund accordingly. But they did it wrongly. I asked for refund on 6 missing items and return on 1 wrong item. Instead of 6, only 4 items was updated as missing, but they said all 6 items updated. In the 4 items they updated, they updated one item wrongly. When a product of Rs. 130 is missing, they changed and updated another product of Rs.98 is missing.
                    It makes me think that they are just pretending to help customer, but doing things that are profitable to them by doing things like above.
                    I was asked to wait till 2 days for refund. Very bad customer care from Flipkart.
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                      M
                      Muna Pandey
                      Oct 29, 2021
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                      My brother book tshirt from flipcart app then pay advance, and for payment conformation call on flipcart customer care after that 81000 debit from his account
                      Flipkart customer support has been notified about the posted complaint.
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                        B
                        bhanurana
                        from Chennai, Tamil Nadu
                        Oct 29, 2021
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                        Address: Anchor by Panasonic sec 8b sidcul unit 1

                        Delivery Executive not picked my phone and not agree for replaced my phone because he did not check my phone clearly and misbehave with me not agree for my complained hear and very rudely talk with me.
                        i request need my product change otherwise return my money back.
                        Flipkart customer support has been notified about the posted complaint.
                        my no. is [protected]
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                          A
                          AKILAKHTAR
                          Oct 29, 2021
                          Resolved
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                          Resolved

                          Address: Flipkart
                          Website: Flipkart.com

                          Hello sir my name is akil akhtar i am from kashipur uttarakhand. Fraud happened with me. And this fraud has been done by Flipkart and Jeeves together. After committing fraud, now neither of them is ready to take responsibility, what happened to me is written below.

                          My claim id for Jeeves is: CLCMC[protected]

                          My problem is for this flipkart order id:
                          OD[protected]

                          I have purchased redmi note 8 pro on 18 October 2020 with *1 year Complete Mobile Protection plan*

                          Flipkart already mentioned in Complete Mobile Protection "if we can't repair it, we will replace it"

                          Now my phone has been accidental damage, but flipkart and Jeeves Not replacing To My Phone.

                          So Please give me a full refund or replacement of this product as promised by Flipkart. Because Jeeves's terms and conditions do not provide replacement or full refund, but Flipkart states that if the phone is not repaired then we will give the replacement, as shown in the screenshot below. I don't have complaint with Jeeves, I have complaint with flipkart. Because Flipkart has written that if the mobile cannot be repaired then we will give replacement whereas Jeev says that we cannot give full refund or replacement under any circumstances.

                          I am troubled since 7th September 2021 because of this problem. I have also complained to the customer care of Flipkart many times but all the customer agents of Flipkart send my problem to the Concern team, then I get a call from the Concern Team and they say that we cannot do anything in this regard Jeeves only will help. But jeeves says that we cannot give full refund or replacement because our terms do not have replacement or full refund. Whereas on Flipkart it is written that "If we can't repair it, we will replace it"

                          My All Complaint id in Flipkart customer care

                          All Incident id of my 1 Problem.

                          1.IN[protected]
                          2.IN[protected]
                          3.IN[protected]
                          4.IN[protected]
                          5.IN[protected]
                          6.IN[protected]
                          7.IN[protected]
                          8.IN[protected]
                          9.IN[protected]
                          10.IN[protected]
                          11.IN[protected]
                          12.IN[protected]
                          13.IN[protected]
                          14.*IN[protected]*
                          15.*IN[protected]*
                          16.IN[protected]
                          17.IN[protected]
                          18.IN[protected]
                          19.IN[protected]
                          20.IN[protected]
                          21.IN[protected]
                          22.IN[protected]
                          23.IN[protected]
                          24.IN[protected]
                          25.IN[protected]
                          26.IN[protected]
                          27.IN[protected]
                          28.IN[protected]

                          But my problem not solved of this id.

                          So i need full refund or replacement from flipkart because replacement is promised on flipkart and not in jeeves terms.

                          It is clearly written in the terms of Jeeves that if your mobile is not repaired, then you will be given a refund of 80% to 60%. But full refund or replacement will not be given. This means that Flipkart has cheated us whereas Flipkart should not do this. I strongly appeal to flipkart to give me replacement or full refund as promised by flipkart. I am expecting good response from flipkart, Thank You
                          Dec 17, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 29, 2021
                          Updated by AKILAKHTAR
                          My problem not solved
                          Verified Support
                          Oct 31, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          What is solution of my problem??
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                            M
                            M Mohan Ranga
                            Oct 29, 2021
                            Resolved
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                            Resolved

                            All transactions declined on the basis of risk checks

                            Address: Anantapur dist Andhrapradesh state

                            Respected sir/medam
                            I am a valuable plus member for u
                            I would like to inform that while placing the orders transactions declined. It shows the message as "Transaction declined on the basis of risk checks". So many times I have contacted the customer care but of no use. My self so many times I have tried to resolve the issue like uninstall the app and reuse, tried in laptop and systems to place the order. But there is no use....
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                            R
                            Rihit Ram
                            Oct 29, 2021
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                            Wrong pick up and refund is not complete
                            Flipkart customer support has been notified about the posted complaint.
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                              R
                              Rashmi Manoj
                              from Coimbatore, Tamil Nadu
                              Oct 29, 2021
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                              I lost my old phone number few year ago so I want to change my registered number in flipkart accounts without otp
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Ardhendu Paul
                                Oct 29, 2021
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                                I made a due payment of Flipkart Pay Later. But the payment is not reflecting in my account. My money got debited.
                                I have attached the picture with transaction id. Hope for a faster reply.
                                Flipkart Account Phone : [protected]

                                Thank You.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Subhomoy Midya
                                  Oct 29, 2021
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                                  Very disappointed with Flipkart's service. I ordered one home theatre which is of very poor quality but I can not return it, they are providing only replacement of the same product the sound of which just sucks.

                                  I want to order another product of the same brand at a higher price but I can't because of the stupid return policy of the seller & Flipkart. As if I will have to listen to poor quality music the rest of my life because Flipkart doesn't have the refund in their Return Policy.

                                  Very poor service and this happens only in India, they do not care about their customers. I will suggest every customer out there move to Amazon from Flipkart for a better experience. Flipkart sucks.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    B
                                    Benjamin Reang
                                    from Teliamura, Tripura
                                    Oct 28, 2021
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                                    I have placed order for reebok full sleeve shirt but due to poor quality and their are lots of stained dark spots i raised a request for returning the product. Return order is accepted by you but delivery boy did not accept the product. He told me that product was used and there are lots of dark spot.
                                    I didnt even wear it that product. It is impossible to make it dirty within 1 day. The size is also too large.
                                    As i am placing lot of order from flipkart and also received good service but this time i am not getting proper service from your side.
                                    Request to instruct the deliver boy to accept the product and refund my amount at the earliest.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 28, 2021
                                    Updated by Benjamin Reang
                                    The product is still withe the delivery boy
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                                      H
                                      hnarang
                                      from Noida, Uttar Pradesh
                                      Oct 28, 2021
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                                      Address: Flat number 3, Neelgiri appartment sector 9 rohini

                                      I bought this mobile From flipkart on 21 st October and it was supposed to be delivered on 25 th October but till now mobile phone journey has not started and they are just giving excuses of resolution with no status known of mobile delivery till today.please help
                                      Flipkart customer support has been notified about the posted complaint.
                                      Oct 30, 2021
                                      Updated by hnarang
                                      No reply from flipkart
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