Flipkart Complaints & Reviews

I ordered a SAFARI Mosaic Check in Luggage - 26 inch on 02/10/2021.This product Delivery date was 10/10/2021, but to day in 20/10/2021 after waiting 10 Days i cant get my Product.

orderd id - OD[protected]

Flipkart can't even ship my product since so long time...inspite it is prepaid order and i am plus member since so long.. worst Service ever got frm Flipkart

Hi I tried ordering a shoe rack from Flipkart and the money was deducted from my account on Gpay but the order was not placed .
I tried calling customer care but no help.
Please resolve my issue. Money deducted was 11560. I am adding a snapshot of my Gpay transfer

I have ordered 2 luggage bags on 16th of October 2021. And within 5 mins i have cancelled both the orders for some reasons. Its 20th of October now and I haven't yet received my refund amount yet. Orders section of flipkart shows that my refund amount has been credited to my bank account, but i haven't received the money yet. Please help me with the issue.
payment mode : SBI Debit Card

I tried order a shoe rack from Flipkart and money was deducted from my Google pay which was 11560 Rs. but it shows that order is not placed.
Please help.
Thanks

Flipkart giving dates after dates,
they missed promise date 3 times,
I bought laptop on date 03/10/2021,
first promise date was 09/10/2021 and they missed it.
and then second was 12/10/2021 also missed it.
and then third they told was 18/10/2021 (wasn't on app or website via phone call) and today is 20/10/2021,
they again date forwarded to 25/10/2021.

My product is laptop, worth above 1, 00, 000 still nobody giving attention like this price is nothing.

My main problem is that I can't cancel it because
1) that product is not available all the time
2) sometime its not reachable on my area-pincode
3) it cost 15000 more than it is now
I trusted flipkart for this product and nothing good came out of it, now I can't purchase it on amazon either prices are high everywhere, Its clearly fault of FLIPKART

I want product, but they always says "we took your complaint, forwarded"
they just takes complaints and make the customer wait. they are not giving me address of where product is, so that I can pick up my laptop hence they failed to do so.

I ordered a iPhone 12 20th October is the expected delivery date in morning showing product is out for delivery but I called the delivery boy about 20 times he didn’t respond and didn’t deliver the product now it is 9pm

Flipkart Order Id OD[protected]
Item- Maniac printed man hooded neck black gray t shirt. Order cancel dtd. 02/10/2021 refund amount Rs.396/- Pay through google pay on 02/10/21.

Seller refund initiated but not credited to my account till now.

I am not get my money refund
On 7th October I tried to order some items which price was rs1188 .
The amount 1188 was deducted from my Paytm wallet at 10.56pm
Transection I'd [protected]..was successful
But at Flipkart order not placed ...after that ...till today I am not get my money refund...
I am sharing my transection profe...
I am requesting you that kindly refund my money
...
On the same day another order was placed on 11.15pm at the same amount I mean 1188
So that ... I request you that kindly refund my money

My order id OD[protected] from Flipkart is not delivered and money is deducted….
Pls help … I have been complaining since 10 days on Flipkart support but ni solution yet

I have created flipkart account two years back with a mobile number [protected]. Few months ago, I lost my mobile phone and the number.

The main problem is when I tried to update my new mobile number, the otp's are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
email id- [protected]@gmail.com
registered mobile no (lost) - [protected]
new mob. no. - [protected]

Dear Flipkart,

Order ID :- OD[protected]

This is regarding Acer Nitro 5 Ryzen 5 Hexa Core 4600H Laptop

We have ordered the laptop on 2nd Oct 2021 from your website Flipkart - Order Value 55990 - Payment Mode - Card - Delivery received on 5 Oct 2021. (Seller - CORSECA)
All packaging is good and started unboxing. we tried to start laptop but it’s not working & Dead & Informed Flipkart Its dead pleas replace it.

A. Flipkart schedule Technical visit with Jeevs :- 1st Tech visit completed - Remark given product is dead
- we have received text your return cancelled ( customer support said return rejected because customer don't like product)

B. 2nd time Flipkart schedule Technical visit with Jeevs - Remark given laptop dead on arrival & Not working
- we have received text your return cancelled ( Customer care said given remark is different - issue resolved & product dead)

We asked Flipkart why all time jivas Tech visit remark and flipkart remark are different just they apologies and given solution.
After 3 rejection & 7 days multiple conversation we got replacement on 12th OCT.

12th October we have received laptop and created unboxing video also & surprisingly replaced product also dead.

A. 13 Oct Morning 6.00 AM I asked Flipkart support for tech visit & Return but Flipkart said No need tech visit only schedule pickup.
On 15th Ekart came for pickup and denied & Inform flipkart to schedule tech visit. ( EKART given wrong comment - product mismatched)

B. on 16th Flipkart schedule 1st Technical visit with Jeevs :- Flipkart Executive Not visited & given product mismatched Comment.

C. on 17th Flipkart schedule 2nd Technical visit with Jeevs :- Flipkart Executive Not visited & given product mismatched Comment.

D. Dated 18th oct 2021 again rcvd a Misscall from tech visit person and then rcvd a message stating as:
Dear Customer, our technician tried calling you for TECH_VISIT of Acer Computer (AN515-44/ AN515-44-R9QA / AN515-44-R8VS) (Case ID: FLVA-EE15AV-62TH7A-WKL3O9-1OHMCCT), however, could not connect. We will call you back. For any further assistance, please reach out on http://fkrt.it/KAL428uuuN. Pls share feedback http://fkrt.it/nt5HGvNNNN
-Flipkart

E. on 19th morning Flipkart schedule 2nd Technical visit with Jeevs - Flipkart Executive visited & (given remark - dead on arrival )
- we have received text your return cancelled ( Customer care said given remark is different - damage body & product dead)

Dear Customer,
TECH_VISIT of Acer Computer (AN515-44/ AN515-44-R9QA / AN515-44-R8VS) (Case ID: FLVA-D1JQ5Y-7G5B4F-NKCT48-RC7HXYS) was successfully completed. Your Return will be CANCELLED.
Pls share feedback http://fkrt.it/RDrPUhNNNN
We hope you are happy with the service provided. For any further assistance, please reach us on http://fkrt.it/R8p4_vNNNN
-Flipkart

F. Called to Flipkart asking for resolution, person informed the feedback is wrong required to reopen case with proper remark. And so he did as informed dead on arrival.
Today Date 19th Got the Call from Flipkart very confidently saying, your issue will resolve, and the courier will reach you on 20th
Return Request Approved on Tue 19th oct 3.30pm
Tracking Details as follows. Dated 20th Oct (https://ekartlogistics.com/shipmenttrack/FMPR[protected])
Tuesday 19 October 03:31:25 PM Jhajjar Pickup Requested
Wednesday 20 October 09:05:56 AM Nagpur Out for Pickup
G. Date 20th Oct. Rcvd the Message
Out for Pickup: acer Nitro 5 Ryzen 5 H... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 9pm today by an EKART Wish Master (call [protected], PIN 187). Keep the product ready with all accessories and tags for verification.
After Waiting Long hours again I asked the status @ courier reverse pickup, instead they asked me whether courier guy picked the product I said no.
Below are the Chat Details 20th oct 2021:
Please confirm whether the pickup of your product is completed or not.
3:24 pm
Not completed
3:24 pm
Thank you for sharing the details.
3:25 pm

And Mail I received:
Hi M-------,

We're writing to you in continuation to your last contact about the pickup status related concern for.

As confirmed by the courier service provider, the pickup of your product was cancelled. However, since you've confirmed that the pickup of your product was done even after the cancellation, please send us a snapshot of the pickup {acknowledgement receipt/SMS} by replying to this mail. We will look into this and help you further.

Hope to hear from you soon.

Thanks,
Shivang Joshi
Flipkart Customer Support

In this Regards, who is misleading?

H. The Matter Will Not Stopped here next message was:

Pickup Rescheduled: acer Nitro 5 Ryzen 5 H... with tracking ID FMPR[protected] from flipkart.com could not be picked up today. We will try again tomorrow. Click to give feedback: http://ekrt.in/u11iCvNNNN
Again I requested the Call, and received on
Flipkart Service guy said the matter with wrong remark of broken and damaged product and required to be reopened again with correct remark.
Here How Flipkart Service are playing with Customer, on 19th only Tech visit Given remark as Dead on Arrival and escalated as per previous conversation.
How they are cheating with us.
And the next message I received as:
Issue Craeted and will resolve on 21st oct 10.49AM.
Also the mail..
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 21 Oct, 10:49 AM.

Thanks,
Flipkart Customer Support

At the End Rcvd One more call time 7.45pm 21st oct 2021, kya sir app mujhe sun pa rahe..3 times…and disconnected and rcvd message as usual trying to get in touch…..

Everytime seller rejecting order and flipkart only watching.
How it is possible every time Technical Person visit remark is getting changed.
Number of time seller rejecting return or refund request without any reason.
Clearly looking like Flipkart is Involved in this case and manipulating things.

Hi, from today I'm continuously receiving messages from flipkart every minute.
It's really annoying.
I have been getting this message from 6.46 till 7:5 passed..
Please check the attached screenshot with timing in it..
I'm still receiving it..

Hello,
On 17th Oct 2021 I purchased 55 inch LED android television from flipkart. I purchased this TV using no cost emi offered by flipkart. Mode of purchase was through credit card of ICICI. But next day I found that whole product amount is getting shown as outstanding in my credit card statement. This amount was Rs 42694/- .
On 18th Oct 2021, I wrote mail to flipkart grievance officer seeking clarification as how this happened. They promised me to call on 19th Oct and reply me by 20th Oct eod. But they neither called me nor replied me by eod of 20th Oct.

I feel completely cheated by this act of flipkart. They are not converting product cost to emi as what I selected on their app.

I have attached screeshot for your reference.

I have purchased a feature phone from flipkart on 19th October2020.
I am trying to exchange the phone with the new phone and when I am entering the IMEI number of the feature phone it is not getting verified.
They have sold the fake imei phone.
Find the attached screenshot

Installation did not happens to 10 days, so I raised a return request.

On 19th oct 2021 Flipkart representative said pickup person will come to your home. On 20th oct 2021, they rejected return saying problem is resolved by trouble shooting.

It’s pure cheating. The brand eureka Forbes did not come for installation for more than 10 days and Flipkart played fool of me and rejected product at last minute.

When installation did not happen, what’s the trouble shooting team talks about is not clear.

Order ID: OD[protected]

Lenovo 27 inch Full HD VA Panel Tilt Adjustment | Wall Mountable Monitor (D27- 30). Order Id: OD[protected]
- Ordered this monitor via Flipkart and as per invoice the selling company name is “Consulting Rooms Private Limited”
- Raised the return and refund request within 5 min of product delivery after noticing the damaged screen.
- Initially the refund request was accepted and put me on wait for long time mentioning that due to logistics unavailability, pick up of return order is getting delayed.
- After delaying for so many days, they cancelled the return and refund on 18th Oct.
- Escalated to Flipkart Nodal manager as well but no action has been taken yet by them. They mentioned that seller has cancelled the refund.
- Please help me to get the refund.

My Flipkart account has been blocked by Flipkart Internet Pvt. Ltd. on 19/10/2021, 14:00 PM. I am regular customer for 7+ years along with having plus membership. Flipkart unilaterally blocked my account without any valid reason on said date and even without any prior email or call. Even after blocking my account, I have not received single mail or call from there.
When I tried to contact to their customer care, they first did not picked call and after multiple failure they picked up and talked rudely, unprofessionally and disconnected the call. I am totally surprised to see this radical shift in behavior. I have requested them to cancel my ongoing orders, because i am not able to manage & track due to blocked account. But Flipkart refused to do so and dis connected call.
Tried to talk on flipkart twitter account but there also given no solution. Due to this am going through severe mental trauma along financial loss resulting in deterioration of my personal and working life. I have plus membership, gift card, gocery membership . This all going in loss .Over that unable to place new order.
I will surely approach Consumer court for this unilateral invalid account block incident .
Harassing genuine and loyal customer will not going to be easy remember.

I ordered Hisense u6g from flipkart @october 1st 2021. Estimated delivery date is 15th October. Waited for a long time. Every time flipkart says you will receive product. Until now I am not received and also flipkart not providing any compensation. Credit card bill also generated. If flipkart not provide compensation for late delivery then I will not buy any product from flipkart from now. Please compensate for late delivery.

Order id: OD[protected]

Flipkart please respond. Some customers after ordered oct 3 also received 2000 rs gift card coupon as compensation. I am also a Plus customer.

I got my order on 20th of October. But I am not satisfied with the product. So I want to return it. But the return option is not showing. I have only 14 days.

Please resolve the issue as soon as possible.