Flipkart Complaints & Reviews

Sir,
I have placed an order for three pens at Flipkart on 4th October 2021.
The order was a prepaid order.The order was not delivered to me but the status at Flipkart shows that the order was delivered.
I have informed this to Flipkart over phone and through mail. They simply say that they will look into the matter but as of 27th October they have not resolved my issue.
They have made a partial refund .

I am surprised that I made payment collectively whereas they are making refund partially.what about my
rest of refund.
Every time when I call they hear my issue as a new issue.
Very pathetic customer service.

I believe bringing the matter here will do something helpful to poor customers like us.

Yours faithfully,
R.Muralidaran
Cell.[protected]

I Order a product id no OD[protected] order on 5 Oct 2021 and expected delivery date 18 Oct 2021. On 11 Oct 2021 I check in my Flipkart app my order was delivered but where delivered I don't know so I raise a complain regarding this matter, customer care assured me that this problem will be resolved till 18 Oct 2021. I remind everyday to customer care on 18 Oct I got ivr phone call in which two questions put if product delivered press 1 if not press 2, I press 2 because product not delivered to me then in ivr take wait 24 hours i.e. 19 Oct 6:48 PM. I wait on 19 Oct again got ivr call and same question ripit then also I press 2. After that I not received any ivr call. And on my Flipkart app shows problem resolved. I again open this because my problem not resolve they assured my I raise complain regarding your product missing and you receive your refund till 26oct 3:05pm but till date not received. I request please put this problem in court against Flipkart and their customer care's those misguide the customer and also harsh the customer. I have all recording of their customer care. Please do the needful

So Flipkart or Ekart as I may call do not deliver the products to the customer at delivery time the executive will say that the product will get delivered the next day and when you ask for a reason he will disconnect the phone and block the number and after 30mims you will recieve a message that customer denied delivery this like seriously pathetic and this is the 3rd time I faced the Issue there a like 50people approx whom I know who have faced similar issue by flipkart and we are planning to lodge a fraud FIR against flipkart and also slam them with a legal notice for cheating and forgery and mental harassment. Flipkart should be taking strict action against these delivery executives or they will definitely run out of business soon.

Worst ever service and no value for customers

Not ready to deliver the product and requesting for cancel the product for that also they are not ready...

And daily they are changing deliver date by them self without intimating

Had order white Puma shoes and the return isn't getting accepted. Please look into it on priority.

Order ID: OD[protected]
Order Date:[protected]

Refund Requested ID:[protected]
Return Request date: Wed, 20th Oct

Have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I purchased the MI TV. there is some issue with my TV. Like when we turn on TV it is good but after half an hour voice is not coming and video is also off automatically and not working overall. My wife and mother tried to reached you guys and MI company but no one is responding. I want help regarding that as soon as possible.

For this Item i bought a TV protection plan too which is for 3 year. So i want to resolve this TV problem as soon as possible.

TV purchase invoice no is : FAEAN[protected]
Device Model: L43M4-4AIN
Device serial no: 21694/[protected]

Protection Plan detail:
Plan ID: CPFK[protected]
Plan Start date: Oct 6 2020
Plan end date: Oct 5 2023

You can give me replied on my email id: [protected]@gmail.com
or Give a call on +[protected]
This phone no is registered with my flipkart account but this is my home phone no as i am not living in india right now.

I hope i will get back from you guys soon.

Thanks & Regards!
Milan!!

Hi,

I have placed the order for LED qty -5 and seller have delivered the order on his/her address.

I have been trying to reach out to customer care since past 10 days and no promising actions have been taken on the same.

Order ID: OD[protected]

Sir myself demanded Kitaari bollywood saree but got different product Girls Top instead of saree when I got the product mean I told to delivery boy sir that is totally different product thenhe told me u hav to return/replace product online he told in that case I can't do nothing, but myself raisey return request five times but flipkart cancelled my return request.

I have a gift card of ₹10000/- and when i try to redeem it after entering the card no and pin it shows as the card is been deactivated. I checked the balance it shows ₹10000/- . I need my problem to be solved very soon cuz i need that money for an urgent cause . Thank you

I have ordered a new laptop from Flipkart and i got it delivered on 25 october 2021 but when i checked warranty status of laptop with asus it is found to be a out of warranty product. I am totally dissappointed on this service by flipkart.

1.Battery stablity problem
2. When switch on headset automatically off after use 3 minutes
3.Charge is not received
4.switch on off problem

My order id -OD[protected]
Order date[protected]
Price-RS - 6, 469
I have ordered Nike Air Max Infinity 2 Men's Shoe Running Shoes For Men
10, Black
Seller: RetailNet
delivered me on[protected].After I open package i see differend shoe are delivered to me i get shocked then after i create a return then coming a This mail through website asking to me a personal detail to approve my return request.see above
Hi Palav Ranjan,

We are writing to you about your recent return request for the NIKE Nike Air Max Infinity 2 Men's Shoe Running Shoes For Men

To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”

Here are a few tips to ensure a clear photo of the ID card:

Place the ID on a dark surface
Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID
All four edges of your ID should be visible within the image
All details on ID should be clear & legible
I am very try to giving adharcardh through mail and website also but showing me error and something went wrong .And this problem i also said to flipkart agent but could not helping me and my return get rejected 3 times.After that i complain hear to kindly approve my return request and scheuled a pickup date and give my refund amount rs 6469/-.

My account has been labelled suspicious and I am not being able to collect rewards from Flipkart Video. I haven't done anything suspicious. Please resolve this issue fast.

I have placed order on 7th Oct-21 from Flipkart and made payment through paytm wallet which was successful but order was not placed. When called to customer care of Flipkart about my refund they say that refund will be processed within 8 working days but till date refund not received in my paytm wallet. When again called to customer care after 15 days, now they are saying fault is from paytm side.

Order ID : OD[protected]
Order Date: 4th Oct'21
Order Amount: INR 9, 719
Order Status: Shipped (Since 5th Oct'21)
Current date: 26th Oct'21

Haven't received the product, it's been 22 days. I am not even able to cancel the order on the app.
Have logged an issue at least 5 times with Flipkart, Nobody from customer support is willing to provide any resolution, every time I am promised a new date & asked to wait for the resolution. Nobody is willing to transfer my calls to the escalation handling team. Customer support executives just hang up on the calls. I have even waited for over 40 mins on call, waiting for the executive to transfer my call to someone who can provide me any resolution & she too hang up the call.
Neither am I getting the product nor am I able to cancel the order.
I want to cancel the order & want a complete refund of the amount I paid.

Have placed order for 3 items worth rs 1036/- on 7th of october .
paid the amount to flipkart through my paytm wallet .
amount got deducted from my paytm wallet and also i have received cash back of rs 100/- from flipkart but orders for 1036 was not confirmed and flipkart says we have not received any payment .
while paytm says amount has already been paid to flipkart .
have called customer care more than 50 times but they just tell me that we have not recived the payment .
just answer me guys if payment has not been received how will i get cash back ???

I didn't received any product but they updated as product is delivered I want my refund they are not resolving my problem.

Dear team

I am still receiving otp on my email id when I have not been using the flipkart app to shop for anything. When I complained before I was told to change the password but I am still receiving otp message on email id. Advice.

Regards
Nikhila

I have made this purchase in "big billion sale " for Diwali, and now it has been cancelled from your end without any information.