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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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P
pradeepnair
Oct 27, 2021
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This with regards to the double payment done by me for order no OD[protected], wherein I had done the payment initially through paylater mode, then subsequently through COD mode (QR code scanner) during delivery since the consignment was sent under COD.I was assured that the payment will get reversed within 24 hours in my paylater account which has not happened till date. I have raised multiple complaints since 07th oct and have not received any resolution, till date, accept annoying calls from your executives . I just want to reiterate that if the amount in not reversed latest by today evening, I would be constrained to take this matter with the concerned authorities.

Regards
Pradeep
[protected]
Oct 27, 2021
Complaint marked as Resolved 
I had received a call from one Mr. Rajat claiming to be a senior officer from flipkart and asked me to download an app called Anydesk to get the refund. Since I am very much aware of this remote access app, I refused to do that and disconnected the call. I wonder how come somebody call from Flipkart customer care number and ask to do such things... Now I have my own doubts on the genuinity
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    A
    Akhilesh9999
    Oct 27, 2021
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    I orderd lenovo ideapad gaming 3 ryzen 5 8gb 1tb and 256gb laptop(rs 62000) order id OD[protected] on 20th oct 2021 and i recived lenovo ideapad slim 3 intel core i3 with 4gb ram and 256gb storage(rs 30000) i told delivery guy this is not when he delivered on 25th oct and open the box he said to contact the flipkart customer care so i tried place return request but the return request is not working showing error like this a open delivery you return the product so i contacted flipkart coustomer care they postponed the team call with me but they are helping me this return policy last date is nov 1 so i concerned about the product and my money.
    +10 photos
    Nov 2, 2021
    Complaint marked as Resolved 
    They solved my issue and approved my return request and refunded my money back to my account it took lot of time but they did it thanks
    Flipkart customer support has been notified about the posted complaint.
    Oct 28, 2021
    Updated by Akhilesh9999
    Issue is not resolved because they said they will contact you but they never do and i do not have the product i book i have the product lenovo ideapad slim 3 intel i3 with 4gb ram and 256gb storage color silver or platinum gray that is not what i orderd mine is lenovo ideapad gaming 3 ryzen 5 8gb ram 1th and 256gb storage color black

    did you get any resolution? because i have been going through the same issue Seller is rejecting refund and customer care is not responding correctly
    Akhilesh9999's [Complaint's author] reply, Oct 30, 2021
    No iam go through the process what is your issue eloborate it please
    omkar2528's reply, Oct 31, 2021
    actually i have ordered poco x3 pro and i made prepaid payment...but the product which i have received is fena detergent soaps.
    it's been 10 days they are not responding and now they blocked my account i am unable to check my refund is processed or not.
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      N
      Nitish_shah
      from NEW DELHI, Delhi
      Oct 27, 2021
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      Address: G-703, Delhi Metro Housing Complex, Sarita Vihar,New Delhi
      Website: Flipkart India Pvt Ltd

      With reference to Flipkart order id- PZT[protected]QYIW01, I have ordered a backpack on 07/10/2021. Payment through Paytm wallet transaction id- [protected] of amount Rs.878 was deducted but order not placed. Till now deducted amount not refunded back to my Paytm wallet.
      Please do the needful otherwise I have to take legal action.
      +1 photos
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        L
        labani sarkar debnath
        Oct 27, 2021
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        Website: flipkart.com

        Dear Sir/Madam,
        I purchased a product named Judge by TTK Prestige Deluxe Kadhai 30 cm diameter with Lid 6 L capacity {OD[protected]} from Flipkart app on 17/09/2021. Due to send wrong product I have returned it on 26/09/2021(Refund ID:[protected]). Next I have had a E-mail from Flipkart mentioned that ‘’ Your refund amount Rs-933 has been transferred successfully by seller on 02/10/2021 and it will be credited by on 11/10/2021(SBI a/c no –[protected], account holder name- Labani Sarkar Debnath, IFSC- SBIN0003199), NEFT reference number NFT[protected]GN00232, If the amount will not be credited by that day, you will must visit your home branch of your bank and claim the money” . Till now the amount is not credited, then I visited my home branch of SBI and they said there is no option to solve this. They said to reconnect with Flipkart. After that the Flipkart executive told me they sent the money successfully to my bank account mentioning my account number and reference number. Then I was trying to register a complain through online SBI (SBI complaint no[protected]. But after 2 days showing “case closed” without solution in complaint status. Actually I don’t know who’s fault in this case.
        Sir/Madam it is time lost, harassing and loosing value of money . So it is my humble request to you that- Please help me to get the amount as soon as possible.
        Flipkart Account holder name- Labani Sarkar Debnath.
        Registered Mobile No. [protected].
        +4 photos
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          aaryan_65
          Oct 27, 2021
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          I have returned the product on 9th of October 2021, and It has been more than 15 days, and I have not got my refund. Their customer service keeps asking me for 48hours, 72 hours, but they are not resolving my problem, and sending my refund.
          Flipkart customer support has been notified about the posted complaint.
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            B
            Bhushanmishra2000
            from Raipur, Chhattisgarh
            Oct 27, 2021
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            Resolved

            Flipkart (Ekart Logistics) fake franchise

            Respected Sir,
            I am Mr. Vidya Bhushan Mishra With reference to above subject matter. 40 days ago i have got email from [protected]@instakartekartlogistics.com, [protected]@instakartekartlogistics.com and [protected]@instakartekartlogistics.com and they also called me on my mobile to fill form and send it back. 2-3 days later they call me on mobile that your letter is approved for franchise. After some days later a email received from Ekart Logistics(...
            +2 photos
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            J
            jishu islam
            Oct 27, 2021
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            Address: G-214,Meharmanzil, Garden Reach,Kolkata-700024,West Bengal
            Website: flipkart

            Hello there

            I ordered some products in Flipkart in the Big Billion Sale Which is in front of you.

            1. HRX by Hrithik Roshan
            Solid Men Dark Blue Track Pants [this product actual price is 1899 but I bought it in Flipkart Big Billion Sale, So its price 486]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            2. HRX by Hrithik Roshan
            Solid Men Black Track Pants [this product actual price is 1899 but I bought it in Flipkart Big Billion Sale, So its price 486]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            3.boAt Rockerz 255 Bluetooth Headset (MI Blue, In the Ear)[this product actual price is 2990 but I bought it in Flipkart Big Billion Sale, So its price 849]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            4. ZEBRONICS ZEB-SYMPHONY Bluetooth Headset (Black, In the Ear) [this product actual price is 1199 but I bought it in Flipkart Big Billion Sale, So its price 449]

            Order this product 2 piece

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            5.HPENTERPRISE Washing Machine Trolley (12 cm x 15 cm) [ this product actual price is 599 and Flipkart Big Billion Sale 168 ]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            6.JM Homefurnishings Top Loading Washing Machine Cover (Green, Plain)[ this product actual price is 999 and Flipkart Big Billion Sale 268 ]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            7.DIZO by realme TechLife Wireless Bluetooth Headset (Black, In the Ear)
            [ this product actual price is 2499 and Flipkart Big Billion Sale 999 ]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            8. WALKAROO Men Black Sandal [ this product actual price is 259 and Flipkart Big Billion Sale 233 ]

            Order date Sat, 16th Oct
            Order ID [ OD[protected] ]

            [ My total amount is 4387 ] Payment Option COD [ Cash on Delivery ]
            Then order place and Flipkart says please pay 475 rupees then process to Cash on Deliver, then I paid amount 475 and waited for the product.Flipakart had give me a promise day for all this product delivery from 21oct to 23 oct, But I haven't received any product in this day's and did any call come from flipkart or delivery partner.Then I tried to contact on flipkart team but did not solve my problem.The message that is coming from flipkart in my phone every day is in front of you.

            Shipment DelayThe Delivery of Smartess Printed +1more items with tracking ID FMPC14914517 from flipkart.com has been delayed.We will Deliver between next one to three days.

            Please Help.
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              E
              Ekta Shrivas
              Oct 27, 2021
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              I'm shopping from flipcart from past one year but suddenly all the products are showing not deliverable to my location
              +1 photos
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                M
                Muralidaran r
                from Jayamkondacholapuram, Tamil Nadu
                Oct 27, 2021
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                Website: Flipkart

                Sir,
                I have placed an order for three pens at Flipkart on 4th October 2021.
                The order was a prepaid order.The order was not delivered to me but the status at Flipkart shows that the order was delivered.
                I have informed this to Flipkart over phone and through mail. They simply say that they will look into the matter but as of 27th October they have not resolved my issue.
                They have made a partial refund .

                I am surprised that I made payment collectively whereas they are making refund partially.what about my
                rest of refund.
                Every time when I call they hear my issue as a new issue.
                Very pathetic customer service.

                I believe bringing the matter here will do something helpful to poor customers like us.

                Yours faithfully,
                R.Muralidaran
                Cell.[protected]
                Flipkart customer support has been notified about the posted complaint.
                Till date no action from Flipkart. A worst customer centric organization.
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                  S
                  satish343
                  from Bathinda, Punjab
                  Oct 27, 2021
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                  Address: Mobile no 8528725929 my present address rajguru nagar ludhiana

                  I Order a product id no OD[protected] order on 5 Oct 2021 and expected delivery date 18 Oct 2021. On 11 Oct 2021 I check in my Flipkart app my order was delivered but where delivered I don't know so I raise a complain regarding this matter, customer care assured me that this problem will be resolved till 18 Oct 2021. I remind everyday to customer care on 18 Oct I got ivr phone call in which two questions put if product delivered press 1 if not press 2, I press 2 because product not delivered to me then in ivr take wait 24 hours i.e. 19 Oct 6:48 PM. I wait on 19 Oct again got ivr call and same question ripit then also I press 2. After that I not received any ivr call. And on my Flipkart app shows problem resolved. I again open this because my problem not resolve they assured my I raise complain regarding your product missing and you receive your refund till 26oct 3:05pm but till date not received. I request please put this problem in court against Flipkart and their customer care's those misguide the customer and also harsh the customer. I have all recording of their customer care. Please do the needful
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 27, 2021
                  Updated by satish343
                  Update my complain
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                    O
                    Oscar_Lobo
                    from Vadodara, Gujarat
                    Oct 27, 2021
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                    Address: Vadodara
                    Website: www.flipkart.com

                    So Flipkart or Ekart as I may call do not deliver the products to the customer at delivery time the executive will say that the product will get delivered the next day and when you ask for a reason he will disconnect the phone and block the number and after 30mims you will recieve a message that customer denied delivery this like seriously pathetic and this is the 3rd time I faced the Issue there a like 50people approx whom I know who have faced similar issue by flipkart and we are planning to lodge a fraud FIR against flipkart and also slam them with a legal notice for cheating and forgery and mental harassment. Flipkart should be taking strict action against these delivery executives or they will definitely run out of business soon.
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Santosh Badami
                      from Hubli, Karnataka
                      Oct 27, 2021
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                      Worst ever service and no value for customers

                      Not ready to deliver the product and requesting for cancel the product for that also they are not ready...

                      And daily they are changing deliver date by them self without intimating
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Akbar007007
                        from SHIRDI, Maharashtra
                        Oct 27, 2021
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                        Had order white Puma shoes and the return isn't getting accepted. Please look into it on priority.

                        Order ID: OD[protected]
                        Order Date:[protected]

                        Refund Requested ID:[protected]
                        Return Request date: Wed, 20th Oct
                        Flipkart customer support has been notified about the posted complaint.
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                          Abhi52K
                          from ROURKELA, Odisha
                          Oct 27, 2021
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                          Have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                          The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                          Please do suggest me to update my new mobile number to my flipkart account.
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            Milan Vaghasiya
                            Oct 27, 2021
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                            I purchased the MI TV. there is some issue with my TV. Like when we turn on TV it is good but after half an hour voice is not coming and video is also off automatically and not working overall. My wife and mother tried to reached you guys and MI company but no one is responding. I want help regarding that as soon as possible.

                            For this Item i bought a TV protection plan too which is for 3 year. So i want to resolve this TV problem as soon as possible.

                            TV purchase invoice no is : FAEAN[protected]
                            Device Model: L43M4-4AIN
                            Device serial no: 21694/[protected]

                            Protection Plan detail:
                            Plan ID: CPFK[protected]
                            Plan Start date: Oct 6 2020
                            Plan end date: Oct 5 2023

                            You can give me replied on my email id: [protected]@gmail.com
                            or Give a call on +[protected]
                            This phone no is registered with my flipkart account but this is my home phone no as i am not living in india right now.

                            I hope i will get back from you guys soon.

                            Thanks & Regards!
                            Milan!!
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                              Nik92
                              from Bardoli, Gujarat
                              Oct 26, 2021
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                              Address: Ahmedabad

                              Hi,

                              I have placed the order for LED qty -5 and seller have delivered the order on his/her address.

                              I have been trying to reach out to customer care since past 10 days and no promising actions have been taken on the same.

                              Order ID: OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                G
                                gautam singh lko
                                Oct 26, 2021
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                                Address: Banglore

                                Sir myself demanded Kitaari bollywood saree but got different product Girls Top instead of saree when I got the product mean I told to delivery boy sir that is totally different product thenhe told me u hav to return/replace product online he told in that case I can't do nothing, but myself raisey return request five times but flipkart cancelled my return request.
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                                  H
                                  H anandwala
                                  from Vadodara, Gujarat
                                  Oct 26, 2021
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                                  Address: 1st floor akbarivilla kismat colony near mahavir hall char rasta ajwa road vadodara

                                  I have a gift card of ₹10000/- and when i try to redeem it after entering the card no and pin it shows as the card is been deactivated. I checked the balance it shows ₹10000/- . I need my problem to be solved very soon cuz i need that money for an urgent cause . Thank you
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Xyz Yxz
                                    Oct 26, 2021
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                                    I have ordered a new laptop from Flipkart and i got it delivered on 25 october 2021 but when i checked warranty status of laptop with asus it is found to be a out of warranty product. I am totally dissappointed on this service by flipkart.
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                                      @khurshid009
                                      Oct 26, 2021
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                                      Address: 12 h/10 Alimudiin st opposite shahi Biryani near idgah kol 16
                                      Website: Consumer complaint

                                      1.Battery stablity problem
                                      2. When switch on headset automatically off after use 3 minutes
                                      3.Charge is not received
                                      4.switch on off problem
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