Flipkart Complaints & Reviews

Dear Sir,

Kind Attention: - Grievance Officer, Flipkart company.

Ref: Regarding not responsible for registered complaint-customer care-letter dated on[protected] & 24.10.2021.

Sub:-Reminder Letter for regarding not responsible for registered complaint –customer care and not replacing the Nilkamal Beaumont Engineered wood TV entertainment unit damaged by your technician during installation.

In continuation of our complaint letter dated on[protected] &[protected].. As per your reply letter that you have assured to update and solve the problem within 24 hours as on[protected] and[protected]. As per your company's peoples phone conversation, phone message and letter written by your flipkart people to me, you have not given any replacement of the material or refund the amount to me till date 29.10.2021,

I had a phone call from no [protected].who name was Kusumanam and she told me that she was the executive supervisor calling from the Flipkart Company. She said that the unit will be replaced within three days. I had another phone call on[protected].from Flipkart Bangalore no- [protected], He told me that the flipkart technician will come to uninstall it within 24 hours and after uninstallation is done, it will be replaced.

And also I got a text message from your company regarding technician details and his phone number. The technician called me on 22.10.2021.he told me that he will come for uninstall on[protected].But, he called me on 23.10.2021 at 7.50.pm. he told me that he won’t come for uninstalling and repacking Because of technician visit program has been cancelled by the Flipkart. I could not understand why you have sent such a message to your technician who was assigned by you, it seems to be duped customers in the name of customer services. Because I made a compliant more than 15 time still you have not given any solution to me, I had phone call from [protected], she said that the issue can solve within[protected].Again The technician called me on 29.10.2021.he told me that he will come for uninstall today .But, I received a message that the item has been closed based on supported by technician. but the technician has not come to visit our place how can you closed the issue.so it seems to be cheated mi. have all communication records like phone call, messages, etc.. by Flipkart. I can produced to consumer protection council.

This issue has been originated by your company technician and customer care people during installation of the unit, which it is absolutely not from the customer end. Even though, here I have complained many times as per your customer care people instruction. All complaints details and text messages from your customer care are given below. I can also give reference of your customer care all SMS and phone call records to anywhere.

1. Case Id-FLIN-12OTP5-VQJ26G-3YWQ88-QON8H9R-date[protected].

2. Case Id-FLTN-ACIHA4-00KINR-68EDHE-TONYDYO-date[protected].

3. Case Id-FLTN-68R58F-RDR4IQ-432RWH-R22PPD1-date[protected].

4. Case Id-FLIN-3KHJE8-AV0KQC-4FGQ2W-89UYDW6-date[protected].it will be done by[protected].
5. Case Id-FLAN--ADY101-7XTGCL-NOFDRD-TMH8QPW-date[protected].
6.Case Id-FLTN-A5ZEPP-24170X-R68TD8-07MDJCA-date[protected].

In this above reference case Id how many times your people have given false information and assurance to customer, how can I believe the flip kart products and your customer service, I hope that the Flipkart Company has been misleading or false advertisement or false information regarding quality and price of goods and their customer service. It is a grievance of your goods and service issue. You are required to kindly look into this issue and give priority to this issue. If you have not replaced the unit or refunded my amount within 24 hours', I am compelled to take further legal steps as per bill 2019 in this regard.

Thanking you

Yours

Rajeshkann.KP

[protected].

I am playing flipkart games since 2020. I play guesswhat almost everyday. Likewise i played the 27th and 28th of october 2021. I won 250 gems both the day. But the gems does not credited in my account. My mail id: [protected]@gmail.com. Kindly look into it

I ordered: Intel Core i9-9900KF 9th Generation Desktop Processor which is priced around 30999 after discount.

the delivery boy delivered the item today and left. Once I opened the processor. I found Intel Dual core processor instead of Intel i9-9900KF processor. Intel Dual core is priced 1000rs and Intel i9-9900KF is priced 30999.

When I called for return, they said it is in process. wont send the return pickup.

Order number: OD[protected].

It would be of great help. If You could give me Intel i9-9900KF processor, the one I ordered or refund.

Digish A D

Subject: Complaints of the defect identified on the laptop purchased from Flipkart.
ORDER ID OD[protected]

My name's RAHUL MURALI
I have purchased a laptop, Manufactured by Acer, from flipkart.

I have ordered the product on 14-october-2021 and delivered on 16-october-2021.

Unfortunately the product has found with a defect on the display. Hence, i have raised the requested to return the product on 16-october-2021.

Flipkart has chartered a technician visit to troubleshoot the product on 19-october-2021. But, the technician (Mr.Anand V.C) wasn't attending the telephone calls from my side. Upon the second technician visit request & several complaints from me, another technician (Mr.Antony Anson) visited the product on 25-october-2021. After the visual inspection of the product, he has agreed to me that there's a screen bleeding on the display of the laptop. But, despite being agreed on the technical inspection about the defect, the technician has reported to the Flipkart as the product doesn't have any defects. In addition to the above attempt, i have raised another return request to flipkart and they've arranged another technician visit, which was scheduled for today(29th- October-2021), but received a disappointing response from the technician (Mr. Mohammed Asif) that he doesn't received any notification from flipkart and he warned me not to disturb him with any telephonic conversation. This is not a good practice and it's not tolerable.

I've been waiting for this product from 14th-october-2021 and still I'm being treated badly from the Flipkart team, even after spending more than 1 lakh Rupees for the laptop. I don't think these kind of approach would add any value in Flipkart's future business. I hope the Flipkart management would seriously look into this matter to find a prompt solution.

The following documents attached with this mail would be self explanatory for the concerns raised.
1.Details of flipkart return policy
2. Telephonic call records with the technician.
3. Photo of the defects identified on the display of laptop.

As a frequent customer of Flipkart, I'm deeply disappointed on the product quality and the service response s from Flipkart side.

I hope Flipcart would consider my request to replace the product or refund the money at the earliest.

Delivery Problem.

More Time Chnge the Date But Product Not A Delivered.

Order Date -3/10/21.

Present Date -29/10/21.
But Product Not A Deliverd

Greetings of the day.

Subject: Complaints of the defect identified on the laptop purchased from Flipkart.
ORDER ID OD[protected]

My name's RAHUL MURALI
I have purchased a laptop, Manufactured by Acer, from flipkart.

I have ordered the product on 14-october-2021 and delivered on 16-october-2021.

Unfortunately the product has found with a defect on the display. Hence, i have raised the requested to return the product on 16-october-2021.

Flipkart has chartered a technician visit to troubleshoot the product on 19-october-2021. But, the technician (Mr.Anand V.C) wasn't attending the telephone calls from my side. Upon the second technician visit request & several complaints from me, another technician (Mr.Antony Anson) visited the product on 25-october-2021. After the visual inspection of the product, he has agreed to me that there's a screen bleeding on the display of the laptop. But, despite being agreed on the technical inspection about the defect, the technician has reported to the Flipkart as the product doesn't have any defects. In addition to the above attempt, i have raised another return request to flipkart and they've arranged another technician visit, which was scheduled for today(29th- October-2021), but received a disappointing response from the technician (Mr. Mohammed Asif) that he doesn't received any notification from flipkart and he warned me not to disturb him with any telephonic conversation. This is not a good practice and it's not tolerable.

I've been waiting for this product from 14th-october-2021 and still I'm being treated badly from the Flipkart team, even after spending more than 1 lakh Rupees for the laptop. I don't think these kind of approach would add any value in Flipkart's future business. I hope the Flipkart management would seriously look into this matter to find a prompt solution.

The following documents attached with this mail would be self explanatory for the concerns raised.
1.Details of flipkart return policy
2. Telephonic call records with the technician.
3. Photo of the defects identified on the display of laptop.

As a frequent customer of Flipkart, I'm deeply disappointed on the product quality and the service response s from Flipkart side.

I hope Flipcart would consider my request to replace the product or refund the money at the earliest.

I ordered Noise Smartwatch Colour fit pro 3 (Order ID: OD[protected]. After receiving when I open the box, I found that my product was missing and in the place of my product, a pebble was there. I was completely shocked and I didn't know what to do. I have complained for the same. I have heard these things on newspaper and various that in place of product we received such things and now @flipkart made me experience. I already paid for the order and was waiting eagerly. Please solve my problem ASAP.

I had ordered a watch and did UPI payment. But the order is not yet confirmed. Will I get my money back???

I have ordered 6 items of ridhan 214cm blends door curtain on 17th October 2021 of price 698 rs each total amount 4188 rs by flipkart but recieved only one item on 21st october 2021
I have raised complaint and refund request again and again 4 times my refund request rejected till date I don't get any solution of my problem I hv contacted flipkart customer unit many times but not getting solution.

So I want refund for...

It means some sorts of fairplay violation against the mention terms and condition in flipkart gamezone.. I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'.

On October 21, 2021, I ordered the Realme buds Air 2. Upon receiving the product on 24 October, I noticed that the left earbud does not function. Thus I tried initiating a return, however Flipkart is not letting me return when they have clearly stated a 7 day return policy. Instead they are asking me to take it to an authorised dealer. I request for a return and full refund. Why should I spend more money to get the defective item repaired?

Dear i purchased a adidas ub 19 shoes from flipkart and also return it due to some issue but no one is pickup from flipkart from last 12 days i already talked many times but no response from flipkart and they give new date for return but not come.

I also want my refund i will not get my refund until shoes not return. So help me and also flipkart is fraud company for this.

My order id is OD[protected]

I have been trying to order a few products and continuously being shown “not deliverable” or “out of stock” for almost all the products, Flipkart has to offer. The pin code is 201001. I have tried using other pin codes (nearby ones) but to my dismay, no success in that regard either. Nearly all the products irrespective of the categories, that is, fashion, technology, books, furniture, literally everything, is either not deliverable or out of stock! I have been seeing similar complaints from other customers. I wonder if there is a problem with the website. Especially, something like this happening around one of the biggest sales of the year is quite bizarre. Please, Flipkart, look into it as soon as possible, I want to buy stuff!

This is in respect to our Order ID: OD[protected]. We have not received this product till date. First it was shown that we will receive it on 23rd October, 2021 and then on 23rd October, 2021 the product tracking changed to "delivered on 14th October, 2021".

We have called flipkart 32 times till now and have talked with 15 of their customer executives to raise and solve this issue.

They are just looting customers. This was a prepaid order and we have paid INR 12, 000/- for the product. Flipkart is looting us for this amount by not responding.

Got a defective product, on 18th oct asked for replacement immediately, request was accepted and defective product was to be picked up on 21st oct. Till date neither the defective product has been taken back neither replacement product is being shipped/ sent. Neither they are refunding money. Just extending time and saying wait for 24 hrs / 48 hrs. 3 times received message from their logistics partner ekart that product will be taken today by 7 pm. Nothing is happening just harassing customer. In same period they are delivering new product by same logistics. I want my money back by 31st Oct

I had ordered a Realme GT Master Edition (Luna White, 128 GB) Mobile via order number OD[protected] on the 2nd of October, 2021. I had canceled the order and the on 3rd of October, the refund was supposed to be credited to my account within 12.10.2021. 17 days passed, I had requested several times Flipkart about the refund They have replied that the seller has initiated the refund and within 48 hours it will be credited But to date I have not received my refund. Kindly take necessary action so that I get my refund.

I have ordered whirlpool refrigerator on September 22, I received it on October 7th, and the received product was not working. Hence I requested them to replacement and I have initiated the replacement as well but no-one came to pickup. Now I need my amount. Requesting to get call from customer care but not getting.

I ordered boat storm smart watch I received on 10th October 2021. I requested to return it on the same day. Because of poor quality and watch is with different color as shown in the product picture. It's been 20 days but I didn't get any resolution from flipkart. Please try to resolve my issues.

Maine flipkart ke kuch product order kiye the jo ki deliverd janboojh kar nhi karte hai maine flipkart custmor care par bar bar complaints ki hai lekin koi solution nhi nikla abhi bhi mere order already paid hai or abhi tak deliverd nhi kar rhe hai

I Ordered My Apple Airpod On 16 Oct from Flipkart And Delivered on 19 Oct When I Opened the box That box Was Empty I was Shocked Bcoz First Time i face This Problem And I Raised Complaint For this Product And I Got A Mail from Flipkart to submit my id proof and Some Pictures of product And i Send All the proofs And Next Day Flipkart again Mail Me That yu will not Submit your proofs that's why They Rejected my return request and Again I raised complaint And I'll submit my all proofs and Pictures related missing Item And After 2 hour they Rejected my Return request i call The customer care They Say Don't worry your Concerned Are in processed you will Notify In Any Kind Information But I got a Message From Flipkart for refund related But My Refunded is Not credited in my account pls Solve this Problem I am Very Depressed