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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 661

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F
Farhan005
Sep 6, 2021
Resolved
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Resolved

Address: H no.42 2nd Floor Room no.4 2nd Cross,Sapthagiri Layout Road, Chansandra BENGALURU, KARNATAKA

I ordered a Mi XXQ01HM Today. Paid the money through my axis bank debit card.
But, it says the order not placed.
Please, either place the order or refund the money.
Payment receipt Attached
+1 photos
Sep 9, 2021
Complaint marked as Resolved 
Money got refunded
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Mi XXQ01HM Runtime: 90 min Trimmer for Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1499/- has been completed on 06 Sep 21 and should be reflecting in your account by now.

Your kind understanding is appreciated.
Sep 08, 2021
Updated by Farhan005
Date: 8th September, money didn't credited on the account.
Sep 08, 2021
Updated by Farhan005
Still, no amount credited into my account.
Please, take action.
If you require any information please kindly ask.
If the seller says he has refunded the money then why it's not reflected in my account till now.
Verified Support
Sep 10, 2021
Flipkart Customer Care's response
We will revert on it.
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    A
    Ajay4040
    Sep 6, 2021
    Resolved
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    Resolved

    Dear Team,

    I have ordered sandisk ssd 1 Tb costing Rs12009 but i received the carmount mobile holder costing Rs999 . This is a blunder mistake done by the seller . I want a immediate refund on this otherwise i’ll take a legal action for the same.
    +1 photos
    Oct 10, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 08, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      T
      Tehs
      Sep 6, 2021
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      Address: SHRADDHA APT 103/A WING YARI ROAD ANDHERI WEST MUMBAI 400061

      I had purchase Black colour NOISE AIRBUDS TRULY WIRELESS BLUETOOTH XI9390B on 2nd sept..Below is Invoice copy and other docs for ref..I had made card payment at time of purchase but at time of delivery.. delivery boy took cash also from my family..It means its charged me twice kindly look into this and arrange refund to me...
      INV NUM:FAF08F[protected]
      Flipkart customer support has been notified about the posted complaint.
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        P
        Princegautamstp1
        Sep 6, 2021
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        My order number is- OD[protected]
        I purchased an Apple I phone 12 mobile, but I received both times missing data cable box. Yesterday when my replacement product is delivered and I checked the box inside the data cable is not available and when I tried to create a new return request of this order my account is blocked by the Flipkart. In my account I have also 17000 rupees in my gift card wallet in my account. I request you to please unblock my account and return this product as soon as possible because in this mobile have missing data cable again. Please unblock my account as soon as possible.

        My account block reason is- More order returns and cancellation. Because I not satisfied with the quality of the products.

        Please do the needful at the earliest.
        Flipkart customer support has been notified about the posted complaint.
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          M
          manasaBswamy
          Sep 6, 2021
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          Transaction date: 10 July 2021
          Transaction amount: 1, 235/-
          UPI reference number:[protected]/UTIB/FLIPKART/UPI

          When contacted Flipkart, they replied "Flipkart hasn't received one more payment amount in their server. and requested me to contact my Bank branch for this matter)
          When contacted to SBI, they said no money is showing in the bank server as well; all clear on 10th July 2021, No amount is stuck and it's completely gone to a third party(Flipkart).

          Meanwhile, I contacted GPay customer care executive raising a complaint; they confirmed both transaction was successful and they can assure on that. So again you should contact Flipkart itself for this!
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 07, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Sep 27, 2021
          Updated by manasaBswamy
          Sir/Madam, I see no reversal on this matter still.
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            C
            comcalls
            from Agra, Uttar Pradesh
            Sep 6, 2021
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            Address: Velagadurru, Undrajavaram Mandal, W||G||Dt, AP. PIN: 534227

            TDear Sir/Madam,
            First of all, thank you for your efforts in bringing this online service for end consumers, showing them a way to lodge their consumer complaints.
            I have ordered a Motorola Revou 43'' TV during Nov'2020 through Flipkart(Order #: OD[protected] to my Hyderabad address and later shipped it to my native place in West Godavari district of Andhra Pradesh the same week. The TV was working fine until the last week of Jul'2021 which is when we raised a request to Flipkart who later sent a technician to my Andhra Pradesh address to troubleshoot, who further raised a request for uninstallation and refund as it's covered under warranty. It's been a month now since the request was made but nobody showed up to uninstall my TV. I have been following up regularly with Flipkart, Motorola and Jeeves(Flipkart Service Partner) on almost daily basis, but I see no progress. The uninstallation guy once called me to check if I am available at my Hyderabad address. I don't understand why Flipkart would send a technician to my Hyderabad address for uninstallation, when another technician from Jeeves(Flipkart Service Partner) 2 weeks earlier visited to troubleshoot the same TV at Andhra Pradesh address. I have spent days together trying to follow up with Flipkart, but our request isn't getting resolved. Flipkart answers my calls, keeps me on hold with no response for near 20 mins and disconnects the call. Flipkart support asks me to send my updated Andhra Pradesh address to their support team @ support.[protected]@flipkart.com, but no one would respond back to my mail. I am attaching the screenshots for the reference and look forward to hear back from Flipkart.
            I sincerely appreciate your time and thank you for the services.
            Regards!
            +10 photos
            Flipkart customer support has been notified about the posted complaint.
            Sep 06, 2021
            Updated by comcalls
            Been reaching out to Motorola support almost every alternate day. They move it back on Flipkart, who doesn't take the patience to hear me in getting the issue resolved.
            Verified Support
            Sep 07, 2021
            Flipkart Customer Care's response
            We will revert ob it.
            Sep 15, 2021
            Updated by comcalls
            Thank you! Will be awaiting further.

            Regards,
            Nagaraju
            Sep 17, 2021
            Updated by comcalls
            Flipkart didn't revert back to us even though it's been 10 days since they left the comment. I have been trying to reach the customer support every 2-3 days and their promise to arrange a technician for uninstallation every time they respond, but failed to execute till date. Today I have spent more than an hour making 4 different calls to Flipkart but the calls are being disconnected after keeping me on hold for long. Kindly request someone to help me out in resolving the issue. Spending hours following up on calls from past 6 weeks but Flipkart couldn't give a resolution.
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              S
              sumit_gautam
              Sep 6, 2021
              Resolved
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              Resolved

              EGV Deactivated by Flipkart amounting 10,000

              I have added two gift vouchers amounting to 5000/- each into my Flipkart account. after some days Flipkart blacklists my account due to some reason and the balance added to my Flipkart account is now showing as "EGV deactivate" and I am unable to use these gift cards.
              I connect with Flipkart customer care multiple times for this issue but did not get any satisfactory response from their side and the issue is still unresolved after...
              +1 photos
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              Vijayakumar thiyagarajan
              Sep 6, 2021
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              Address: No.119, soosaiya nagar noombal

              Product was old stock, but not ready to refund, in future I won't order any product from Flipkart
              Flipkart customer support has been notified about the posted complaint.
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                M
                Md Ibahim seikh
                from Nellore, Andhra Pradesh
                Sep 6, 2021
                Resolved
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                Resolved

                Address: Online Ecommerce

                It's bloody annoying and least expected from flipkart.
                Firstly I ordered the 3 items as mentioned in the subject on 13th August. After a series of disappointing delay/reschedule delivery date for almost 2 weeks I was told by the Flipkart customer care that I have to cancel my Order due to some issues with seller. After waiting for that long I annoyingly cancelled the order. The Flipkart customer care executives suggested to rebook the order and as a apology gesture I would be given 300 rupees vouchers. I cancelled and rebooked the same order on 26th Aug, and yet again the story repeats, I don't have my products and it's 6th September.. Moreover one of my 3 products been cancelled by the seller.. Customer care agents giving me nothing but false promises.. So annoying and disgusting.

                First Order Order ID - OD[protected]

                Second order ID -
                OD[protected]
                Oct 8, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 07, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  reyansh101
                  Sep 6, 2021
                  Resolved
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                  Resolved

                  Sir/mam i ordered realme 8 which cost me 15999 from Flipkart and then on right date i got delivery but when i received its packaging was totally fine and then i started making unboxing videos as i usually make of costly purchases from online but when i opened the box i was there i found 3 bundles and some loose envelope then i immediately try to call flipkart customer care but there number was unreachable after a lot try when call not connected i post return request and then there i request for call and after some time i got call from flipkart customer care team and i told him all incident and they told me that their team will investigation and i will get report before 8 September means i ordered phone on 22 August 2021 and i received wrong delivery on 27 August and i wait till 8 September almost 12 days and my time which is wasting is different and because of this i am taking lots of mental stress and now they are saying the sellers is saying that he had delivered right product so i will not get refund or replacement and they are saying me to file fir.
                  +2 photos
                  Oct 9, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 07, 2021
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                    P
                    Praveen Balach
                    Sep 6, 2021
                    Resolved
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                    Resolved

                    I haven't mobile number which I provide to my flipkart account so I can't use my flipkart account,
                    Please change my mobile number without OTP of mobile number
                    Except mobile number I can give you my identity like e-mail address etc.
                    Sep 6, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
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                      A
                      anilkumarmh
                      from New Delhi, Delhi
                      Sep 5, 2021
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                      Address: [email protected]

                      I have purchased realme earbuds worth rs 3299 from flipkart and is delivered on August 31. But the pakage was empty. So that i raised a complaint against it. After that flipkart sent to me an email to share my ID proof in order to refund the amount to my bank account. I fear it will breach my personal security. So please solve this issue ..
                      Shiresh
                      Flipkart customer support has been notified about the posted complaint.
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                        V
                        Vijay Mano
                        Sep 5, 2021
                        Resolved
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                        Resolved

                        I have ordered a DELL laptop on Flipkart. It was delivered on Aug 08, 2021. I have found a display issue, so I have placed a replacement request on Aug 14. They told me that the technician visit from DELL will happen on Aug 30, 2021. But I didn't receive any communication regarding Aug 30, 2021. When I asked about this to Flipkart Customer Service, they asked me to wait till Sept 02, 2021. I didn't get any communication till Sep 02, 2021. When I raised this issue to Flipkart Customer Service, they asked me to reply to their mail. The next day Sep 03, 2021, I got a call from the Flipkart Backend team, then I explained my issue to them and they cancelled the existing Replacement request and created a new replacement request. Technician Visit from Jeeves has been allotted. Technician visit from Jeeves happened on Sep 04, 2021. The technician said that they will do services if the difference between today's date and the delivery date is less than 7 days. Technician added according to Jeeves policy, they will not do the service and Please contact Flipkart.
                        I have raised the replacement request within 7 days of delivery.

                        On the website, they updated that the Replacement request was rejected as the issue was resolved by troubleshooting. I am so frustrated by seeing that. When I raised this complaint to the Flipkart escalation team they asked me to contact the Brand(DELL). Then why they took the replacement request? The escalation team member is so irresponsible and acted as Flipkart has done no mistakes. He didn't even know how to behave with Customers.

                        Then, after an hour, I received a call from the Flipkart Backend team, They said that the Technician Visit from DELL was to be allotted, but it was allotted with Jeeves, sorry for that. And he says a technician visit from DELL will be allotted. But again the Technician visit from Jeeves has been allotted. How come Flipkart is doing the same mistake again and again? I am totally done with their service. I have to relocate myself to another district by tomorrow (Sep 06, 2021). But I decided to stay at my place for a couple of days to resolve the issue. What if the Technician from Jeeves says the same thing that they told during the Last technician Visit? I can't wait more just because of their mistake. Flipkart is offering very cheap services to its customers.
                        Oct 11, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Sep 05, 2021
                        Updated by Vijay Mano
                        The order ID mentioned is the replacement ID.
                        Verified Support
                        Sep 07, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          M
                          Mithumary C M
                          Sep 5, 2021
                          Resolved
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                          Resolved

                          Hi, I placed an order on 5th Sep, 2021 by 8:15 pm. Amount of Rs.2066 was debitted from account, I made transaction through Google Pay. But Order is not placed. My Order Id: OD[protected]
                          I want my money back if my order is not placed
                          Sep 5, 2021
                          Complaint marked as Resolved 
                          My Payment got through and My orders are placed, Thankyou
                          Flipkart customer support has been notified about the posted complaint.
                          My Order is Placed, Thank you
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                            H
                            happy511
                            Sep 5, 2021
                            Resolved
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                            Resolved

                            My order refund as detailed below from amazon to my PNB account has not been credited yet despite various followups with bank and Flipkart customer care. Please help
                            My account is in PNB Nagina 246762.

                            our payment of Rs.1899 has been processed successfully on 12/8/2021. The amount should reflect in your account by 12/13/2019.

                            The Payment Reference Number for the transaction is[protected].
                            +1 photos
                            Oct 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 05, 2021
                            Updated by happy511
                            Sorry, My complaint last line is wrong type.
                            Sep 05, 2021
                            Updated by happy511
                            The amount should reflect in your account by[protected]
                            Verified Support
                            Sep 06, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              C
                              chandra@15
                              Sep 5, 2021
                              Resolved
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                              Resolved

                              Hi Team,
                              Order ID: OD[protected]
                              I was a loyal customer of Flipkart earlier itself but not now. . I bought MSI Modern 14 Core i3 11th Gen - (8 GB/512 GB SSD/Windows 10 Home) Modern 14 B11MO-094IN Thin and Light Laptop on 24 July 2021 and i received laptop on 25 July 2021 and i had returned the laptop at 27 July 2021. Why I return the Laptop means the Laptop screen is blinking, flickering, heating, audio low and strucking/hanging. When I returned the laptop from that time to this time everyday i talked to the flipkart team for more than an average of two hours, for proofing purposes you can check history also. Every time they raise an order/ ticket after that Refund Rejected like that i got the 6 times messages

                              Everyday I am calling the flipkart team to resolve this issue. so for this flipkart executives are raising the order and the seller side team Rejected. The ticket like this 6 times happened for me this Refund Rejected. Everyone having the Patience levels has certain limits only, so for this resolving the issue purpose you are not taking the 1 weeks and 2 weeks but in this scenario you are taking more than 1 and half month still the problem is not resolved. I am really hesitant about this kind of behavior.

                              From 27 July 2021 to till now that means 39 Days for this mailing date(1 month 8 Days)

                              Facing the issues:

                              Laptop screen is blinking, flickering, heating, audio low and strucking/hanging like this types of issues i am facing in a regular basis because of this issues i am not able to did the work because of this reason only i am getting the low productivity and my company manager are scolded regarding the productivity for this reason this month i am got the low salary from my company.
                              I am requesting you please provide the loss of pay. I hope for this you provide the loss of pay for me. means i am struggling, disturbing, disappointing for this many days so for this providing Refund with compensation for me for this thing only i am expecting from your side.

                              Pros:

                              1) Fastest delivery
                              2) Offers

                              Cons: I am facing the issues:

                              1) When i get the outbound calls from flipkart call counting purposely they disconnect my call i faced this issue it's not an one or two time i am seeing from 27 July 2021 itself. Some of the executives are told to me technical issue ok for suppose we consider as a technical issue for example i had got the 20 outbound calls in that 18 calls are disconnected, 18 calls having the technical issue?. I clearly observed as of my experience for call counting purposes only these people are doing these unethical things.
                              2) More than 21 incidents, there may be myself only having these many incidents
                              3) Everyday i called to Flipkart executives an average 2 hours per day
                              4) For me 6 times Refund Rejected.
                              5) There is No Teckvisit.

                              So here there is no mistake, the mistake is only on your side only, so I want to expect the Refund with Compensation amount from your side.

                              Suggestion:

                              In this application there is no Suggestion and Feedback tab. You can add this one into your application so that customers add their suggestions and feedback so that you will grow your business.

                              I am requesting you please provide the loss of pay. I hope for this you provide the loss of pay for me. means i am struggling, disturbing, disappointing for this many days so for this providing Refund with compensation for me for this thing only i am expecting from your side.

                              You publish any advertisements or pamphlets or hoardings that are one side of the coin only, other side of the coin is word of mouth so if you give the compensation I am not using bad word of mouth or else i will use. So here I am facing the issues from 27 July 2021 to still this is not a short period you people are taking too long period but also my problem is not resolved.

                              Please provide the correct compensation along with a refund for me. I am getting the trouble from your side so that is the reason only I am asking the compensation or else why I will ask compensation.
                              I am requesting you. Please go through for compensation.

                              Requirement:

                              Word of mouth is a stronger advertisement so please consider my compensation I am really struggling from your side or else why I ask.
                              I don't want a gift card. Please send full money to my Bank Account.

                              I attached my billing details also.

                              Regards,
                              Chandra Babu
                              Oct 7, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                debananda33
                                Sep 5, 2021
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                                Address: Angul,odisha

                                I take a subscription from Flipkart supercoin i.e. alt balaji subscription for 1 yrs but while I put the voucher code on alt balaji app & website it is showing invalid voucher.
                                Flipkart customer support has been notified about the posted complaint.
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                                  ge1537
                                  Sep 5, 2021
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                                  Exchange phone not picked up even after fulfilling Flipkart Exchange Policy.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Govind champ 14
                                    Sep 5, 2021
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                                    Website: Flipkart.in

                                    I ordered Reasoning book of more than ₹500 and they haven't delivered anything yet though they are showing it as delivered and received .

                                    No response from flipkart and they are running away doing big FRAUD!!!
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Martdr
                                      Sep 5, 2021
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                                      I opened my Flipkart account with my old number that I don't have now. To change my phone number I have to give the otp from the old number.
                                      I would like to change my phone number from old number [protected] to new number of [protected].
                                      Flipkart customer support has been notified about the posted complaint.
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