Flipkart Complaints & Reviews

I ordered a MARQ FALKON Aerbook BY FLIPKART LAPTOP from flipkart which has stopped working in less than 1 year. I am struggling to get refund/replacement/service for 20days.
Calling to Marq customer care there is a fixed reply "you will get a update within 24 hrs and your refund is approved" But nothing is done from 15 days. And on 15th day their customer service replied that they can only procced the refund only after flipkart will...

I ordered a MARQ FALKON Aerbook BY FLIPKART LAPTOP from flipkart which has stopped working in less than 1 year. I am struggling to get refund/replacement/service for 20days.

Calling to Marq customer care there is a fixed reply "you will get a update within 24 hrs and your refund is approved" But nothing is done from 15 days. And on 15th day their customer service replied that they can only procced the refund only after flipkart will whitelisted your account and flipkart blacklisted my account and sent me a mail after requesting to wait 4 days "Our system has detected an unusually high number of returns in your purchase history. This would also mean that now You will not be able to login to your Flipkart account".

Customer service is not just responding by giving assurance. Please wait for next 48 hours-72 hours, same reply after 72 hours, wait longer.
Every day I call customer service they ignore me they don't solve my problem. Even today I get a call, every time they call 24 hours they will solve the problem. Flipkart and Marq company completely ignore this problem. So please solve the problem immediately.

They do not provide services for the same even though they are in the warranty period. If calls are made they literally ignore your problems and just keep you waiting for their phone call. Due to pandemic my online exam is going on but laptop problem has given me nightmares. I am going to take legal action against them in consumer court.

It is ridiculous that after paying INR 41, 990 and having such issues as defective product, I am waiting for more than a 20days for a working product even though at this time I am using only inactive product Doing it, want to go back and get a refund.

I have ordered a Whirlpool 340L Frost free double door fridge through flipkart with order-id[protected] on 13/08/2021 during freedom sale. It was in exchange to our old whirlpool fridge. After exchange we paid Rs 30, 140. The item was delivered on 17/08/21 and our old fridge was collected. On 18/08/21, whirlpool technician came to install and found dent in backside of new fridge and refused to install. We requested for replacement and message came that replacement fridge will be delivered on 25/8/21. As we didn't received the fridge, we called EKart and they told the replacement fridge too was received as damaged and they sent back by themselves from warehouse without delivering to us. From that day we are in dark. Contacted flipkart many times and they are not giving proper answers. Chat they terminate halfway telling it is escalated to higher level. Once we got message that refund is initiated but so far it is not received. Calls from Flipkart comes like miscall and message follows that "We tried to contact you but not getting". Till date ( 5/9/21) we didn't get Replacement or Refund. Also we lost our old fridge which was in working condition. From 17/08 we are living without fridge. We missed the Onam season too due to FlipKart. I need a resolution for this issue.

Sir I ordered glamup fairness cream which is pack of 2 when I received item it is only one. Kindly send one more piece

I have ordered flipkart marq ac 1 ton on 6 July 2021 and it stopped working by 14 aug so I raised complaint against it. Technical visited with a defective part and told me he will come back. Called in company but they are saying that they can’t help. They closed my request on 28 without repairing my AC. I raised a complaint again. I want to refund my AC because it’s almost a month since my AC is not working which is obviously 2 months old.

I have booked a Realme Laptop (Order Id - OD[protected] which was delivered on 2 sep2021. When I opened the box there was a dent and scratch near the power-on button.
Today is the 4th day of my complaint and not received any information regarding my replacement.
Is this the service Flipkart is providing... Already mail the concern to the grievance officer but that to no resolution provided.

Regards,
Rahul Agarwal
[protected]
[protected]@gmail.com

I had an account with Flipkart, where I purchased AC with extended warranty through Flipkart itself, however now when it's time to claim my extended warranty Flipkart is being non responsive. So far I have sent 7 e-mails along with reminders, but not a single response from them.
Also I have added grievance.[protected]@flipkart.com; [protected]@flipkart.com; in email, tried to reach them as well but they constantly tell to drop email and then they never reply.
They have BLOCKED my account, I cannot track my orders, cannot download my invoices and warranty for product purchased.

How are we supposed to resolve our issue?

I have purchased earphone from flipkart on 31st August and thereafter after initiating a return request they asked for my id proof.I have submitted scanned copy of my Aadhaar Card but they said that the information available in the document is not sifficient for the verification of the flipkart account.They rejected the return and thereafter I initiated a return request 2nd time and submitted Adhaar card and still they rejected my return for the same reason.I could not understand what kind of policy flipkart is runnning.They asked for my id and then said that my adhaar card is not sufficient.they also asked for consent for sharing the details with 3rd party which I also provided still they responded in a negative way and I have been constantly harrassed.

1) Order# OD[protected] Smart watch.
After realizing the quality of the smart watch under this order, I requested for my return. After 11 days approx, the return request got cancelled without any reason. I tried to approach flipkart support immediately. At the end of August, I was told by a support member that there is a technical error in flipkart website and hence, my return request got cancelled also, I cannot return the watch anymore since it crossed the return window. I totally blank this answer as I tried to place my return request IN TIME and it was cancelled because of flipkart's technical issue. Not sure why should I lose my money. Still, I wanted to return this watch as, It's not worth for the money which I bought.
2) Order# OD[protected] Wireless mouse.I received only Mouse but not wifi dongle. in this case, I cannot use the mouse at all. I raised a complaint on this and so far no response.
3) Order# OD[protected] Mattress. I never seen such a poor quality matress. Immediately after receiving the product, I tried to call Flipkart support and tried to return. The lady mentioned, she cannot place the return request since, my account was blocked on Aug 15th approx. I wondered with this answer as, if my account got blocked, how could I place the orders on August 26th from my account? It is clear that, Flipkart is really bluffing customers like me. I am not sure how many times I have to call fkipkar by WASTING my time.Please make a note that this product is still in ALLOWED RETURN WINDOW time.

Some time ago my phone imei accept and they give me 1000 ruppees, but now i enter is they dont accept is, i am very sad, i buy this phone from Flipkart its 4g phone...

Name :- Intex Aqua craze 4g also 2gb ram 16gb rom and conditions is very good but now is don't accept phone imei, [protected] [protected] do something sir ji,

you are only hope sir ji i want to buy 5g mobile but budget is not enough sad time ...

Hello sir
My Flipkart account is
Blocked while never do any fraud or misbehaviour with
Flipkart
And aiso do approx 1.5 lakh rupees shopping and new my Flipkart account is blocked so I am very sad
My Flipkart account phone number [protected]

Name _
Sahban husain
Please unblock it sir
Thank you

Realme TV has screen display color and picture quality problem

I will book order on 20 August and cancel 20 August but my refund 3299 not credit in Sbi debit card account
Item name realme airbuds 2
Order I'd OD[protected]
Contact [protected]
I will many times complain but solve problems because inexperienced of customer executive of flipkart

Worst experience i had faced while order grocery from flipkart, Even after the 3 days of delivery date, i could not get the my grocery. what a worst service you are providing. Eventually no more option is here now to cancel the order.
If this kind of service you will provide to your regular customer, No more option will here to go for another option.
In future i will never go with Flipkart

Order id -OD[protected]...

Order ID - OD[protected]
Order Date - 06Aug2021
Expected delivery date - 09Aug2021 (Not Delivered)
Refund Date - 13Aug2021

Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021.

I complained to change the delivery status from Delivered to cancelled, because of the order is not delivered. I contacting them from 9Aug2021
till date (04Sept2021) they didn't resolved this issue but they marked as issue resolved. They're not connecting my call to higher official. Just they're saying to wait we're transferring your call. But after 4 or 5 minutes waiting the call getting disconnected. Till now I contacted them more than 23 times but still my issue is not resolved. Worst experience with Flipkart customer care and waste of my time.

Order ID - OD[protected]
Order Date - 06Aug2021
Expected delivery date - 09Aug2021 (Not Delivered)
Refund Date - 13Aug2021

Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021.

I complained to...

I paid my pay later bill via UPI but the amount wasn't cleared, and the money has been deducted from my bank account.

Dear sir/ma'am,

I purchased hp pavilion gaming ryzen 5 quad core - (8 gb/1 TB HDD/windows 10 home/4 gb graphics/nvidia geforce gtx 1650) 15-ec0101ax gaming laptop from flipkart on 23rd july 2021 with order id OD[protected]

There were issues with the screen, when turning the screen black there is excessive light bleed from a corner.

Hp customer support had sent onsite engineer to verify the problem and engineer had approved a doa (Deficient on arrival) certificate to hp and said that the same would be replaced after receiving a certificate by hp.

After some days, i received doa certificate from hp support team and they asked me to contact the seller and provide the certificate and get the product replaced by them.

So, i contacted flipkart as i purchased my product from flipkart for the replacement. But, flipkart executives are denying to replace my product even after all legal procedures and certification of replacement had been provided by hp to them.

I raised this complaint two times but both the times they refused to replace the product by telling me about their lame policies and marked the complaint as resolved from their side.

Hp executives said that i have all the rights to get my product replaced as they had done all the legal procedures and found my product to be defective an issued me a doa certificate for the same.

This type of response from flipkart is not expected. This is a mental torture for me as a consumer as i find flipkart cheating with me or using their services.

I request flipkart to take this matter seriously and provide a replacement for the same as all the legal procedures had been done by the hp and all proofs are attached below.

Flipkart executives can approach HP service center or onsite engineer with the following case id : [protected]

I am attaching all the relevant documents for your reference.

OD[protected] has been placed on Flipkart received not working TV and they have replaced but no installation yet days 17 days already completed.i want refund please

Hi there,
This is regarding wrong and short items being sent regularly.In the last 3 orders placed with Flipkart, every time a wrong and short item is being sent.Refund does not come even after 15 days.