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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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A
AmitKumarr
Sep 1, 2021
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OD[protected] [Incident: IN[protected]]

I have ordered Grocery on 9th of August, my promised delivery date was 14th August. So on 14th August midnight it has been rescheduled to 21st August without any notice or confirmation. After then on 21st August it has been delayed again and rescheduled to 27th August. I kept calling and mailing Flipkart Support, but all staffs always took the issue lightly. On 27th August asusual it has been delayed and rescheduled to 1st September. After seeing this trend, finally I posted some tweet on Twitter and someone named Pooja from Escalation Social Media Team contacted me and assured me order will be delivered by 1st September for sure, if it get failed to delivered by 1st September they would provide me the compensation and take necessary action against the seller/courier. Now today is 1st September, again the order got delayed asusual and rescheduled to 5th September. I mailed Pooja about the incident, she called me and now she turns 360 degrees and started backing up seller and Flipkart, she confirmed she provided misleading information on last call, she wont be able to provide the compensation neither the order delivery on 1st September, neither she can take any action against this incident. She forced me to wait again till 5th September. So after waiting this long time, Flipkart and Seller keep dragging the delivery timeline intentionally. Immediately take an action against them. Enough now. I have all the call recordings of Pooja as well, will move more higher authority, this way these people thugs people.
Flipkart customer support has been notified about the posted complaint.
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    AmitKumarr
    Sep 1, 2021
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    I have ordered Grocery on 9th of August, my promised delivery date was 14th August. So on 14th August midnight it has been rescheduled to 21st August without any notice or confirmation. After then on 21st August it has been delayed again and rescheduled to 27th August. I kept calling and mailing Flipkart Support, but all staffs always took the issue lightly. On 27th August asusual it has been delayed and rescheduled to 1st September. After seeing this trend, finally I posted some tweet on Twitter and someone named Pooja from Escalation Social Media Team contacted me and assured me order will be delivered by 1st September for sure, if it get failed to delivered by 1st September they would provide me the compensation and take necessary action against the seller/courier. Now today is 1st September, again the order got delayed asusual and rescheduled to 5th September. I mailed Pooja about the incident, she called me and now she turns 360 degrees and started backing up seller and Flipkart, she confirmed she provided misleading information on last call, she wont be able to provide the compensation neither the order delivery on 1st September, neither she can take any action against this incident. She forced me to wait again till 5th September. So after waiting this long time, Flipkart and Seller keep dragging the delivery timeline intentionally. Immediately take an action against them. Enough now. I have all the call recordings of Pooja as well, will move more higher authority, this way these people thugs people.
    Flipkart customer support has been notified about the posted complaint.
    Order ID #OD[protected] [Incident: IN[protected]]
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      SaneChandu
      Sep 1, 2021
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      Resolved

      I purchased Asus Rog 3 on Flipkart which has display issues as I contacted customer service.They have done service after the service done also.I am facing the same issues again.So I thought of claiming refund from the company
      Oct 3, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 01, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        Ahamed1990
        Sep 1, 2021
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        Please note am going to file FIR because the invoice we received from from is duplicate and edited in case police caught any mobile purchase from flipkart they will not return us instead they consider as thift so am going to tell this to my all friends and social media.

        OD[protected] here is my order number purchase from flipkart oppo a52 but recently police collected and not returned back saying invoice copy is fake there is no signature and seal. My mail id [protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
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          S
          Sammathew989
          Sep 1, 2021
          Resolved
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          Resolved

          Warranty service for Laptop

          In 2019, bought a laptop for my work purpose. The only reason of attraction to buy from Flipkart was because of the extended warranty period of Flipkart. Before purchasing even I consulted with a few of my friends and read out all the terms and conditions of Flipkart regarding the extended warranty period as well. Unluckily I was one among the misfortunate humans to believe Flipkart blindly . Purchased Laptop - Acer Predator Order ID :OD[protected]...
          +4 photos
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          Zhokutherie
          Aug 31, 2021
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          Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India
          Website: Flipkart.com

          I want to change my old number with new one but the problem is that I can't access to my old number.
          Flipkart customer support has been notified about the posted complaint.
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            alijaved2802
            Aug 31, 2021
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            I've placed my order through GPay.
            Payment was successful but order didnt placed and my money got deducted from my bank.
            please resolve as soon as possible.
            Else I'll move to Consumer court as it was not first time this happened.
            Flipkart customer support has been notified about the posted complaint.
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              T
              tricksanyapp
              Aug 31, 2021
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              Resolved

              Hey sir please help me why flipkart not give me budget and not verified my account whey flipkart delay my verify account

              aff id = tricksanyapp

              i also give unique traffic source where we promote deals and offers '
              flipkart not giving budget to use next month plz give me RO
              +1 photos
              Oct 12, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 01, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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                M
                Manu N Sivan
                Aug 31, 2021
                Resolved
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                Resolved

                Address: India -Kerala-Kannur

                Customer / order no -OD[protected]
                Date of incident, / order[protected]
                Product ordered -Mobile phone, model -Gionee S 10 lite ( Gold, 32GB)
                Location-India-Kerala-Kannur district.

                I would like to bring your attention on to a serious matter, regarding irresponsible and a fraudulent approach / deal faced from flipkart side .
                I had been ordered a mobile phone on 17th july 2021 with booking number 0000000 and the same delivered on 22nd july 2021 to the provided address.
                After receiving the item I had gone for activation and noticed that the camera of the phone and charger provided with that are not working. Flipkart was provided defective/ damaged goods.
                Later I raised a complaint to the customer care / technical department of flipkart regarding the same issues and they promised me that they will replace another mobile phone and charger. (The chat and communication details are attached for your reference).But the next day I received information from customer care department that I am not eligible for replacement. Later again I lodged the complaint for the same and got a response from CC team that they will proceed with the replacement. But the next day again I received information from the CC team that my order had been cancelled and no replacement or refund is possible.
                I booked the phone to my children for online study purpose during this covid pandemic season.

                Now I need full refund immediately which I had paid to them, INR 6850/-

                your immediate response and action towards this issue will be appreciated.
                +10 photos
                Oct 4, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 01, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  Sreedev_33
                  Aug 31, 2021
                  Resolved
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                  Resolved

                  Address: Pallikonath veed,melamcode,nedumangad,trivandrum

                  I paid my money...but it didn't processed...ot is showing that i didn't place the order...what should i do...i paid 59k
                  +1 photos
                  Oct 11, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Aug 31, 2021
                  Updated by Sreedev_33
                  I paid using gpay

                  Verified Support
                  Sep 01, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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                    Sreedev_33
                    Aug 31, 2021
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                    Address: Pallikonath veed,melamcode,nedumangad

                    I paid my money but the order not processed..what should i do...i paid 59k...but its not showing in flipkart
                    Flipkart customer support has been notified about the posted complaint.
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                      Sg3333
                      Aug 31, 2021
                      Resolved
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                      Resolved

                      I am writing here to lodge a complaint against flipkart for not providing any resolution on my closure request of flipkart pay later account. I have raised the request on 28th Aug 2021 via customer care no. They informed the issue has been created and the resolution date is 31st August 2021. However, I have not been provided any update on the same as of yet. I have called them several times and they simply informed that the issue was sent to their back-end operational team and the team would contact you shortly. However, I have not got any response on that from any of them. I am not sure why they are making so much delay on closing a request by doing the needful. They ask people to use flipkart pay later account but dont provide any clarification on the steps of how to close pay later account. It seems that they are avoiding these type of requests.
                      Aug 31, 2021
                      Complaint marked as Resolved 
                      Please close this as of now, since the Flipkart has responded me back that they are looking into the issue. They would reply me back shortly
                      Flipkart customer support has been notified about the posted complaint.
                      Aug 31, 2021
                      Updated by Sg3333
                      Please close this as of now, since the Flipkart has responded me back that they are looking into the issue.
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                        prantik9494
                        Aug 31, 2021
                        Resolved
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                        Resolved

                        Website: Flipkart.com

                        I have been using pay later service since last 18 months and did pay all my emi installments in time but when I am checking my cibil it shows pending loans right from the beginning which I have already paid on time.
                        Flipkart assures everytime that issue will be resolved but each time the TAT exceeds and there is no resolution.
                        Oct 9, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Aug 31, 2021
                        Updated by prantik9494
                        there is lots of order id-
                        OD[protected]
                        OD[protected]
                        OD[protected]
                        OD[protected]
                        Verified Support
                        Sep 01, 2021
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused. We are writing to you about your request to disable your Flipkart Pay Later account. Please note that your Flipkart Pay Later account has been closed now. The changes in the credit report will start reflecting within the next 50 Days effectively. Appreciate your understanding. Thank you.
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                          S
                          swtsgr
                          Aug 31, 2021
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                          Resolved

                          Today i received an order with COD.They forced me to pay and receive saying that its placed by us.I denied but they gave me false assurance that they have already confirmed with my father on phone regarding this order.
                          My father was in office at that time.Later i confirmed with my father and he denied about any such order, as he dont even know to place online orders.
                          There is no sender details mentioned in package.
                          Order id: OD[protected]
                          +1 photos
                          Oct 10, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 01, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Seepana Vinodh
                            Aug 31, 2021
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                            Resolved

                            Address: Natayyapalem, Visakhpatnam, 530012.

                            Sir, I have bought Wadhwa Times Analog wall Clock on[protected] for Rs 1549 /- and received the product on[protected]. The product was completely damaged, so within 10 minutes, I have applied for return policy and to refund the amount. Concern Flipkart also accepted to refund and issued a date on or before[protected]. I Have received the Delivery Executive contact number on[protected] to collect the delivery, but he is refused to collect the item as it was not in Jurisdiction. Finally no one is approached as on day to collect the Item. The same thing I was given complaint on[protected],[protected] and[protected]to Flipkart Customer care. Today Flipkart is cancelled my Return policy. Its completely Cheating the customers. The problem was resolved Yet Sir. Hence I Request the Kind officer to resolve the issue as early as possible.
                            My Contact no- [protected]
                            +2 photos
                            Oct 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Aug 31, 2021
                            Updated by Seepana Vinodh
                            Sir, I have bought Wadhwa Times Analog wall Clock on[protected] for Rs 1549 /- and received the product on[protected]. The product was completely damaged, so within 10 minutes, I have applied for return policy and to refund the amount. Concern Flipkart also accepted to refund and issued a date on or before[protected]. I Have received the Delivery Executive contact number on[protected] to collect the delivery, but he is refused to collect the item as it was not in Jurisdiction. Finally no one is approached as on day to collect the Item. The same thing I was given complaint on[protected],[protected] and[protected]to Flipkart Customer care. Today Flipkart is cancelled my Return policy. Its completely Cheating the customers. The problem was not resolved Yet Sir. Hence I Request the Kind officer to resolve the issue as early as possible.
                            Aug 31, 2021
                            Updated by Seepana Vinodh
                            Sir, I have bought Wadhwa Times Analog wall Clock on[protected] for Rs 1549 /- and received the product on[protected]. The product was completely damaged, so within 10 minutes, I have applied for return policy and to refund the amount. Concern Flipkart also accepted to refund and issued a date on or before[protected]. I Have received the Delivery Executive contact number on[protected] to collect the delivery, but he is refused to collect the item as it was not in Jurisdiction. Finally no one is approached as on day to collect the Item. The same thing I was given complaint on[protected],[protected] and[protected]to Flipkart Customer care. Today Flipkart is cancelled my Return policy. Its completely Cheating the customers. The problem was resolved Yet Sir. Hence I Request the Kind officer to resolve the issue as early as possible.

                            Aug 31, 2021
                            Updated by Seepana Vinodh
                            Sir, I have bought Wadhwa Times Analog wall Clock on[protected] for Rs 1549 /- and received the product on[protected]. The product was completely damaged, so within 10 minutes, I have applied for return policy and to refund the amount. Concern Flipkart also accepted to refund and issued a date on or before[protected]. I Have received the Delivery Executive contact number on[protected] to collect the delivery, but he is refused to collect the item as it was not in Jurisdiction. Finally no one is approached as on day to collect the Item. The same thing I was given complaint on[protected],[protected] and[protected]to Flipkart Customer care. Today Flipkart is cancelled my Return policy. Its completely Cheating the customers. The problem was not resolved Yet, Sir. Hence I Request the Kind officer to resolve the issue as early as possible.

                            Verified Support
                            Sep 05, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Chaitanya11
                              Aug 31, 2021
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                              Address: Hyderabad
                              Website: www.flipkart.com

                              Am talking about a complaint with reference ID - IN[protected].

                              I've raised a issue with flipkart support that i havent receive a product that is ordered. From more than 20 days i've been trying to speak to the CS and tey always tell me some back end team will reach me on it. But it never happened. Everytime they made me wait for 5 days. Its been close to a month now.
                              I have all the proofs to strengthen my complaint.
                              Could someone please help how to proceed on this?
                              Flipkart customer support has been notified about the posted complaint.
                              More light on the issue:-
                              I've ordered some products from flipkart. One of the product was missing in delivery. However i've complained to them immediately after the delivery. They told me that they will raise return request and the amount will be refunded once the seller accepts it. Later i found that seller rejected it.
                              Not sure why. From then, everytime i'm calling the customer care & asking them to escalate, they say that they have escalated to back end team and they will provide a resolution with in 5 days. This process is happening from one month but no one returned to me.
                              No help from flipkart.
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                                M
                                Mums
                                Aug 31, 2021
                                Resolved
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                                Resolved

                                Address: Bengaluru

                                I played the game in flipkart and got the reward that CONGRATULATIONS YOU WON MI 11 LITE SMARTPHONE
                                MENTIONED-
                                HOW TO REDEEM
                                1. Product offer will be available in My Coupons section on or before 31st Aug 2021
                                2. Click on the offer and get the product at Rs. 1.

                                still i have not received any product code or offer in my coupon section and today is last date to Redeem.

                                I have called to customer care many time they said on 31st you will get the offer code and today is last date but still not happen
                                Aug 31, 2021
                                Complaint marked as Resolved 
                                Still not resolved
                                Flipkart customer support has been notified about the posted complaint.
                                Aug 31, 2021
                                Updated by Mums
                                I played the game in flipkart and got the reward that CONGRATULATIONS YOU WON MI 11 LITE SMARTPHONE
                                MENTIONED-
                                HOW TO REDEEM
                                1. Product offer will be available in My Coupons section on or before 31st Aug 2021
                                2. Click on the offer and get the product at Rs. 1.

                                still i have not received any product code or offer in my coupon section and today is last date to Redeem.

                                I have called to customer care many time they said on 31st you will get the offer code and today is last date but still not happen

                                Verified Support
                                Sep 05, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Sep 07, 2021
                                Updated by Mums
                                When you will resolve this problem, we are following last from 3 months what all your person doing time pass or what?
                                Sep 07, 2021
                                Updated by Mums
                                Hi,
                                I have recieved this mail from your side, day before yesterday that you will get your gift card amount within 24 to 48 hours screen shot attached.
                                Again today I got a call from Flipkart side and somebody saying you need to wait till 15th sep.
                                I have never seen this type of fraud company, everyday one one story.
                                I am requesting you please rectify the things immediately.
                                Awaiting for the proper response

                                Hi,
                                I have recieved this mail from your side, day before yesterday that you will get your gift card amount within 24 to 48 hours screen shot attached.
                                Again today I got a call from Flipkart side and somebody saying you need to wait till 15th sep.
                                I have never seen this type of fraud company, everyday one one story.
                                I am requesting you please rectify the things immediately.
                                Awaiting for the proper response

                                Regarding My Reward - Comment #3890707 - Image #0
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                                  Srujan Leo
                                  Aug 31, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bangalore

                                  Microwave oven purchased on 22nd aug 2021 and it delivered on 25th aug. Demo and installation happened on 27th and technician confirmed oven is not working, received defective product. We have 10 days return/replacment policy. Oneida installation and Demo person confirmed as product has to be replaced or returned. I raised return with flipkart on aug 27th and flipkart closed the compliant as issue resolved without sending any technician on aug 31st and no technician visited to approve retun request. Flipkart says seller "omnitechretail" Updated the status. Seller and flipkart updated fals data and cheated the customer. Now I keeping a oven which is not functional.
                                  +1 photos
                                  Oct 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 05, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    NikhilNandanwar
                                    Aug 31, 2021
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                                    I have ordered HP 15s Ryzen laptop from Flipkart with order Id OD[protected].
                                    Expected delivery date is 1 sept’21, but the order is still not shipped and still waiting for updated status. It is very urgent to be delivered by tomorrow as I need it for some work.
                                    I would request you to please look into it and help me with the same.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Nesha Kumar
                                      Aug 30, 2021
                                      Resolved
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                                      Resolved

                                      I added a 10k voucher and 5k voucher in my account. I have used around 4.5k in it. Balance got zero on Aug 4 and I have highlighted it immediately to the customer executive. Each and everyone spoke to me told that the issue will be resolved before 26th of August. Again on 27th requested for a day time. Back then no one called n followed up also. Again today, I called CE and asked about the status, then they told me mistakenly we have taken back a card balance of one voucher which is 5.4k and we have added it to you. but the other card which is 5k got expired as you failed to use.

                                      Now I wanted to understand two things
                                      1. If the card is getting expired, I could get some notifications right
                                      2. The refunded amount of 5419 was not there in my account for the past 27 days. Where did the amount go. If I have not asked, this will also be taken. But how's this possible
                                      Oct 16, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 05, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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