Claimed

Flipkart Complaints & Reviews

2.8
Updated: Mar 18, 2026
Complaints 47288
Resolved
25494
Unresolved
21794
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 664

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Cashubhambansal
from Agra, Uttar Pradesh
Sep 12, 2021
Report
Copy

Address: C-28, Prateek Enclave, Subhash Nagar, kamla Nagar, Agra
Website: www.flipkart.com

Lot many Issues
1- Charging Over weight than Actual. Accept the Mistake but still not refunding excess Logistics since last 1 month
2- Even though Inventory Available with Zonal Warehouse, they ship from another far Warehouse to Charge National Charges
3- They do not reply to most of the queries.
4- There are hidden charges heavily and Inventory Management is just a Fraud and nothing else.

My Seller id is [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pradeepgts
    Sep 12, 2021
    Report
    Copy

    My account [protected] has been suspended from playing games for the past 3-4 months, without any reason and in spite of my repeated complain nothing has been done. Also I am unable to redeem my I gems I had won by playing games on Flipkart. Apart from above the coins I win in various quizzes, has also not been credited.
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      ishank maurya
      Sep 12, 2021
      Resolved
      Report
      Copy
      Resolved

      Today I received a samsung charger whose seal is broken as if the seller has used it before selling it to flipkart customer.

      I contacted the flipkart customer service and they said we can do nothing you yourself contact the seller. That is really not expected of an Amazon rival. I said can't you contact the seller because he is not going to concede to me but they said we can't do anything.

      Order ID - OD[protected]
      Order ID - OD[protected]

      Customer Name Ishank kumar maurya
      Customer phone number [protected]
      Oct 21, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      Flipkart Customer Care's response
      Hi, We are sorry for the trouble caused. We're writing to you about your
      SAMSUNG EP-TA20IWECGIN Type C Mobile Charger with Detachable Cable with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1049/- has been completed on 17 Sep 21 and should be reflecting in your account by now.

      Your kind understanding is appreciated.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aniket Kumar Singh,,,,,,,,,
        Sep 12, 2021
        Resolved
        Report
        Copy
        Resolved

        Hey flipkart I request for return for my order whose order id is Order ID - OD[protected] on 8 September because it's size fit issue but till now not accepting my return request . So I request you to please accept my return request.
        Oct 20, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2021
        Flipkart Customer Care's response
        Hi, We are sorry for the trouble caused. We're writing to you about your
        U.S. POLO ASSN. Sneakers For Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1199/- has been completed on 14 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (P2109141603050906167322) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Deepakc414
          Sep 12, 2021
          Report
          Copy

          I ordered a Philips Trimmer QT 4011/15 but i received a fake product .
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dig144
            Sep 12, 2021
            Report
            Copy

            I have lost my registered mobile number in flipkart . Now wanted to change the registered number but its now allowing me to do since its sending otp to old number which i lost.
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SAFAL ORAON
              Sep 12, 2021
              Report
              Copy

              Address: NEAR ORAON HOSTEL LOHARDAGA ROAD GUMLA

              I'm unable to change my default Mobile number in my Flipkart account because my previous number is inaccessible now. Whenever I try to replace my new mobile number. OTPs are sent in both mobile numbers but since I don't have access to old number I can't update. True several times, its frustrating. I request to change my mobile number in my Flipkart account as soon as possible.

              My Flipkart account registered email : [protected]@gmail.com
              Old/Lost mobile number : [protected]
              New number i want to be my Flipkart associated mobile number : [protected]
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dev2219
                Sep 11, 2021
                Resolved
                Report
                Copy
                Resolved

                Hello Team,

                I ordered product Magnum Trolley bag 77 cm and received different product on 7th September. I get in touch with the executive and raised return and refund request and they gave me 72 hrs deadline which already completed on 9th September. After that i again reached out to them asking for an update on my request they said that we're looking for your problem we require more 24 hrs but today its 5th day but no response received from there end and when i contacted flipkart team they said that pls wait our team will get in touch with you.

                Am fed up, there is no one who can assist me on this. I paid whole payment and recived different product. Cant understand are they really dumb or they tried to make fool to people. I sent an email with all the proof attached to that email still didn't receive any response.

                Kindly look into this Urgent issue.

                If you require any further assistance pls contact me.

                Thank you.

                Regards,
                Dev Dubey.
                Order id: OD[protected]
                Sep 23, 2021
                Complaint marked as Resolved 
                Thank you flipkart, issue has been resolved now. Thanks for your support
                Flipkart customer support has been notified about the posted complaint.
                Sep 13, 2021
                Updated by dev2219
                Initially i was able to contact flipkart team but from today morning onward whenever i tried contacting them, automated voice says that we are unable to connect experiencing network issue.
                @flipkart team kindly look into this issue
                Verified Support
                Sep 19, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Sep 24, 2021
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about your Magnum STORM 77 4W RED Expandable Cabin & Check-in Luggage - 22 inches with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 3039/- has been completed on 19 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (068017) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rajani Ketana
                  from Hyderabad, Telangana
                  Sep 11, 2021
                  Report
                  Copy

                  Respected Sir/Madam,

                  I have ordered Realme C11 2021(Cool Grey, 32 GB), order ID: OD[protected] from Flipkart for my son study purpose. It got delivered on 18th August 2021, my son have used it for few days and found an issue regarding the Gurukul application (It is my son's school app to listen to online classes and to write exams) and along with paytm, phonepe etc. were not responding respectively. For this issue I have requested a replacement, the replacement was done successfully and got Realme C11 2021 as a replacement on 2nd September 2021. After replacement, in that mobile too found the same issue regarding my above applications. Hence I have requested a return, those details are given below.
                  They are:
                  1. Return requested (6th September 2021)-- Technician visit (8th September 2021) -- Return rejected.

                  2. Return requested (8th September 2021) -- Return rejected.

                  3. Return requested (8th September 2021) -- Technician visit (10th September 2021) -- Return rejected.

                  As these many times the technician visit took place, three times return request got rejected. The technician found the same issue which I had identified. The technician forwarded the same issue to Flipkart, however the Flipkart rejected my return request without mentioning a proper reason. There is no proper communication between technician and Flipkart. Flipkart customer care had contacted me many times a day and failed to rectify my problem, and also contacting me number of times a day created a lot of trouble and disturbance to me. As of now I have tried my best to return the mobile, since it got rejected frequently and by 9th September the return validity of the mobile got expired.

                  This phone is useless for me now. Hence, I want to return the mobile and want my money refund. I hope you will solve my issue as early as possible.

                  Name: Rajani Ketana
                  Mobile No.: [protected]
                  E-mail: rajani.[protected]@gmail.com

                  Thanking you
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Flipkart Customer Care's response
                  We will revert o it.
                  Sep 19, 2021
                  Updated by Rajani Ketana
                  Sir/Madam,

                  We got a call from Flipkart. They said return is rejected because the technician forwarded that there is no issue in the mobile to Flipkart, but at the time of technician visit, technician said us that there is a issue in the mobile. Hence miscommunication taken place between Flipkart and the technician. So we have questioned them that, now how can we return the mobile? They said that you need to go to a service centre and should bring a date on arrival certificate to return the mobile, but due to this Covid-19 peripatetic is not good. So, I just want this date on arrival certificate through online and want return policy for the mobile.

                  I want a return policy for this mobile. So, I hope you will resolve my issue as early as possible.

                  Name: Rajani Ketana
                  Mobile No.: [protected]
                  E-mail: rajani.[protected]@gmail.com

                  Thanking You
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vijaymahantesh0
                    from Bengaluru, Karnataka
                    Sep 11, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I placed an order for "Kellogg PRINGLES SOUR & ONION/ Nachos (107 g)" on 25th Aug 2021. I was charged Rs. 154 for which the actual MRP is 99.

                    Upon contacting customer care regarding the issue, they asked me the details 4-5 times over call and later marked the issue resolved without doing anything. The customer care is so pathetic. They put me on 10-15 mins on hold for every call.

                    Isn't it illegal to sell items more than MRP????
                    Oct 22, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sathvik79
                      from Ramachandrapuram, Andhra Pradesh
                      Sep 11, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Flipkart pay later issue with cibil

                      I have flipkart account with phone number - [protected] with linked email id - [protected]@gmail.com.. I've flipkart pay later credit with 7000/- I've used it and i repay every month with up to date clear and in my flipkart account its showing that all my dues are clear but when i applied to my education loan I've got report frm my bank that i have due of 498/- from flipkart pay later but when i open my account it showing that there is...
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy
                      S
                      Solanki Digital
                      Sep 11, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Juni mengani ta kotdasangani ji Rajkot

                      And my problem is i am unable to update my password.

                      Last few days my account not opening. I used my old username and password. But it was not opening.

                      Then i used forgot button and then received code.

                      Entered the code successfully.
                      After that it was asking please set a new password.

                      Then i entered new password. But it was showing "unable to update new password please retry".

                      That is the problem i am facing so please solve my problem as soon as possible.

                      I already attached the screenshot also what i am facing.
                      unable update my password
                      Was this information helpful?
                      No (2)
                      Yes (3)
                      ADVERTISEMENT
                      Nov 30, 2017
                      Complaint marked as Resolved
                      Oct 06, 2017
                      Complaint Status
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support sep, 10/2021
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Sep, 11/2021
                      Flipkart Customer Care's response
                      We had interacted with the customer informed that customer will be able to login using email id or password and will be able to login to the account. Informed customer that he can login after changing the password also. Customer agreed, no other issue, hence closing the incident.
                      Complaint comments 9 Comments
                      Share
                      Tweet
                      Oct 26, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chintan21
                        Sep 11, 2021
                        Report
                        Copy

                        I purchase a mobile phone through Flipkart and now I want to exchange the phone and buy a new phone. When I try to exchange the phone and enter the IMEI number it is showing me the error that IMEI number not found.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 12, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Oct 01, 2021
                        Updated by Chintan21
                        I haven't got any response from Flipkart on the matter.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nanda2000
                          from Bhubaneswar, Odisha
                          Sep 11, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bhubaneswar, Odisha

                          Actually i ordered a amd ryzen 3 3200g with Radeon vega 8 graphics desktop processor on 27 aug 2021 and got recived a different brand product i.e(intel core 2 duo used processor) with very cheap packaging from Flipkart worth Rs11559/-. I talked with customer care and they initiated the refund issue and rejected issue after some days, please flipkart its my humble request to return ur product and refund my money that is 11559/-Rs
                          Sep 12, 2021
                          Complaint marked as Resolved 
                          On 2nd September i got recived a different brand product and called customer service and they issued for a return and then automatically cancelled the return request and was not approving my return request, so i filed a consumer case here and flipkart team approved my refund request and solved my issue. Thank u 🙏 consumer case team and flipkart team
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2021
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. We're writing to you about your
                          amd Ryzen 3 3200G with Radeon Vega 8 Graphics (YD3200C5FHBOX) 3.6 Ghz Upto 4 GHz AM4 Socket 4 Cores 4 Threads 2 MB L2 4 MB L3 Desktop Processor with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 11559/- has been completed on 12 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                          Thanks flipkart team for returning the different product after 30 calls over 7days period and refunding my money back.

                          If any body is facing any issues, try contacting flipkart through customer care no-[protected], and then 1st process is to ask da junior service to connect u with their senior service team, then elaborate ur issues totally and ask for resolution, they instantly approve ur return request and u will get a return/refund.

                          U can check ur order section for status of return approval/refund.

                          Thank You 🙏
                          Am withdrawing my complaint
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            TejaswiniD
                            from Hyderabad, Telangana
                            Sep 11, 2021
                            Report
                            Copy

                            Hi

                            I have opened my flipkart account with my old number but now I have lost my number..I have tried changing the number but it is asking for the old number otp also which i can't provide now.
                            So please look into this as soon as possible.

                            Thank You!
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jijoadelaide
                              Sep 11, 2021
                              Report
                              Copy

                              Address: Kiliyankunnathu house, Mullaringadu P.O., Iduki district kerala state-685607

                              LHik Vision 2MP HD 8 CHANNAL DVR DS-HGHI-F1 & 3Pcs DOME 1080p DS-COT-IRP 5Pcs BULLET 1080p DS-COT-IRP Camera COMBO KIT Security Camera (1 TB, 8 Channel).
                              cctv camera set not delivered. The due date was on 10/09/2021 and not yet delivered. I have already arranged a technician for installation on today the 11/09/21 since the product was not delivered i had pay his call out fees for nothing.
                              In the notification page its now showing pin code miss matching. But this is completely wrong. I have entered the pin code correctly and checked the availability.
                              I have already ordered fridge from flipkart few months ago and it was delivered correctly.
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sarath5018
                                from Kannur, Kerala
                                Sep 11, 2021
                                Report
                                Copy

                                I have been purchasing items from Flipkart from 2013 onwards and have started facing some strange issue recently. I was able to purchase and receive items without any issues earlier even though Flipkart was not much established that time and now a days they are saying item not deliverable while checking with the same pincodes which I used to purchase earlier. Strange thing is it is showing item couldn't be delivered or "out of stock for this area" for the pincode for the main city where flipkart and ekart has got their own hub for decades. It is very strange while Flipkart is showing like this while allother online sellers do their delivery without any issues in all these areas. Customers are expected get more delivery coverage areas while the company getting grown but reverse is happening here. I had tested with the pincode of the Flipkart corporate office in Bangalore (560103) and very disappointing thing it is showing the same "Not deliverable/out of stock for this area" message for their corporate office PIN Code itself.

                                Then what is the meaning of the items showing in stock in the website??? Last many times I had to purchase many items from Amazon and other sites due to the same reason. Items showing out of stock message we can understand, but items showing in stock and showing not deliverable once all the PIN Codes are entered is not at all acceptable.
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Brijesh Tilva
                                  Sep 11, 2021
                                  Report
                                  Copy

                                  Dear sir,
                                  I ordered eureka forbs purifier before months.
                                  Product is damaged.
                                  I returned product.
                                  Still I am not getting refund of Rs. 6299.
                                  Can you please help me.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    joe_sojan
                                    Sep 11, 2021
                                    Report
                                    Copy

                                    I have a Nokia 2.2 which I want to exchange. When I try to verify it on Flipkart, it cannot verify because it says "IMEI Number does not match with Nokia 2.2". I tried to verify it externally, and it recognized my phone. Please fix this as soon as possible.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chandni Basha
                                      from Mumbai, Maharashtra
                                      Sep 10, 2021
                                      Report
                                      Copy

                                      I ordered monster truck remote on 10th August for amount 1169rs . order id OD[protected] by my Sbi bank .its prepaid order after that on 15th Aug i received parcel by tracking id FMPP[protected]. I asked delivery boy about package looking small he told Flipkart never do fraud. U take video o[censored]nboxing they will help you if you received wrong or different product than i taken the parcel trust on Flipkart.Then i made unboxing video. Then i contact them.they told they will help me but not helped.replacement return everything rejected after sometime my account is blocked by shopsy sub brand of Flipkart. Both sides my account blocked.they didn't respond on my issue.please help me in resolving my problem.many times i called them but they promised to solve but not solving my issue.even i added unboxing video in their twitter account Flipkart support. No use please help me to get refund or replacement .
                                      10th August
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit