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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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V
vpnkmr718
from Agra, Uttar Pradesh
Sep 18, 2021
Resolved
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Address: Agra
Website: Flipkart

I bought an LG tv from flipkart and also bought flipkart complete protection warranty of 3 years with it. Recently my tv starting having issues and i filed a complaint at flipkart complete protection service. They kept on delaying my service at every step possible, be it the visiting of serviceman or delivery of the defective part (i.e. motherboard in my case) .Finally after 2 months, the serviceman came to my house yesterday with a part which was an old, repaired power board instead of a new motherboard . Now i again called the flipkart complete protection service and they are telling me that it would take another 21 days to send motherboard. It looks like they are just deliberately delaying my service and i feel helpless cause they don't even let me talk to their seniors. They are just trying to irritate me with this in hope that i would stop calling them or asking them for service.
Nov 1, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Flipkart Customer Care's response
We will revert on it.
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    Nidhi2607
    from KORBA, Chhattisgarh
    Sep 18, 2021
    Resolved
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    Resolved

    Address: SE 643, CSEB colony korba cg

    Product name - oziva plant based herbalance
    Order date - 28june 2021
    Refund date -15 july 2021
    Order id - OD[protected]
    Refund ref no[protected]
    Price- Rs 899
    Since it's about 2 month no amount credited to my account
    Oct 20, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2021
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 899 on July 05, 2021. It should have reflected in your credit card by July 15, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps. Thank you.
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      Y
      Yte
      Sep 18, 2021
      Resolved
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      Resolved

      Address: Bill.&po.-hadarahata,teh-barhi, District.-katni,(m.p.)483770
      Website: www.flipkart.com

      I purchased a poco m3 pro 5g smartphone for 13999/- rupees from the flipkart from truenet commerce, a defective phone was delivered to me but I raised a request for a repacement the same day but got rejected every time and never recieved a replacement one month is going to be complete and got nothing except their lame excuses, I am miserable... I am not able to attend classes not able to make income or nothing without my phone.
      Oct 22, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      Flipkart Customer Care's response
      We will revert on it.
      I can be reached at [protected]@gmail.com
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        S
        sathyam999
        Sep 18, 2021
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        Product details:
        order id - od[protected]
        adidas throb m running shoes for men
        seller: adi sports inida pvt. Ltd
        price: 1, 349

        we have ordered the product on 5th august 2021 and received on 11th august 2021. We have requested for the return on the same day and the flipkart has cancelled the return on 16th august 2021. We have been continuously requesting for the return, they have been postponing the return, they have been cancelling the return and marking the issue as resolved. And now we are exhausted taking their calls on confirmation of the product return from more than a month.
        Flipkart customer support has been notified about the posted complaint.
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          Princebuke
          Sep 18, 2021
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          Hello sir/madam I ordered a (refurbished) iphone x 64 gb(order no.OD[protected] on[protected] from Flipkart and its delivered on[protected] and I shocked to see product is missing inside box received soap I immediately call to costumer care service of Flipkart and raised a complaint about this and Flipkart's team told me to wait[protected] and next day Flipkart's team told me to send documents and I send to team. I daily contact to costumer care of Flipkart for know about raised complaint today[protected] Flipkart send me message "your return request cancelled by seller" and then I try to check in Flipkart app I again shocked to see my 1.5 year old Flipkart account blocked now am unable to connect with costumer care of Flipkart I am totally disturbed by Flipkart now I want my hard earned money my request I want Full refund
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Sep 20, 2021
          Updated by Princebuke
          Still not response but give me date by date for waiting
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            S
            sathav
            Sep 17, 2021
            Resolved
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            Resolved

            Shipment not delivered to me but ekart sent me a message that it is delivered. up on complaint. they said they will resolve by 16 th September, then they are postponed. isuue yet to be resolved.
            Nov 1, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              S
              shrikant bavkar
              Sep 17, 2021
              Resolved
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              Resolved

              Address: sr.no. 6/2/2/1 pl no.26 vishwa vidya soc warje pune 9421546392

              Order:- little angel baby dipper pants (2X34 PSC)-L (68pieces), but at actual delivered (qty-34 Pieces)
              order ID:-OD[protected]
              Date[protected]
              Mobile-[protected]
              Oct 29, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 659 on Sep 18, 2021. It should have reflected in your bank account by Sep 21, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                K
                KNIGHT TRACK
                Sep 17, 2021
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                I want to purchase this products so badly but flipkart says that this product is not deliverable at this pin code. Please make this product available as earliest as possible.
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Akhil010
                  from Ahmedabad, Gujarat
                  Sep 17, 2021
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                  Address: Ahmedabad
                  Website: www.flipkart.com

                  I had ordered Sony WF-XB700, I was an eye opener for me to see that the box which was delivered to me has its content missing like the box was pretty much empty inside. I took the photos of the empty box, the bill, the person who delivered me the box. I tried contacting for refund not only they cancelled my request for refund they also blacklisted my account. I need my refund as it was not a petty 5 or 10 rs item which I have been duped off it was of rs 8000.

                  Date of the incident - 19/08/21
                  Order ID - FABV4D[protected]
                  Sold by - Shreyansh Retail Pvt Ltd.
                  HSN[protected]
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
                  Sep 19, 2021
                  Updated by Akhil010
                  Order ID: OD[protected]
                  Contact no. - [protected]
                  Order ID: OD[protected]
                  registered number was - [protected]
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                    G
                    gaurav malik2008
                    Sep 17, 2021
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                    I have done a payment through the link sent by the flipkart agent but he said payment not recieved and denied to deliver the order

                    here is the details

                    To Flipkart

                    Through google pay

                    UPI Transaction ID:[protected]

                    mswipe.[protected]@kotak

                    Google transaction ID: CICAgODKziHg
                    Flipkart customer support has been notified about the posted complaint.
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                      anonymous31232
                      Sep 17, 2021
                      Resolved
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                      Resolved

                      I am a regular user of Flipkart, and I have been desperately reaching out to them to change the phone number associated with my account, as I don’t have access to it anymore. I have been ignored by Flipkart customer service. I have reached multiple times to them via email and there’s no way I can have a direct call, as they keep calling in my number which isn’t available anymore. Flipkart has this rule that if the number has to be changed they will send otp to the old number also, which isn’t available to me anymore. The customer service at Flipkart told me to send them my indentification proof if I want my number to be changed, which I did on July 26, 2021. It is September 17, 2021 today and they have not done anything yet, it is impossible for me to change the phone number through the app as they have made it u changeable now, I am tired by reaching out to Flipkart for such a small thing, so many times.
                      Oct 21, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2021
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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                        D
                        dhirenraval75
                        Sep 17, 2021
                        Resolved
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                        Resolved

                        Address: 501 Neeldeep Apartments, Paldi, India

                        We ordered a Mi Smartband 5 worth Rs. 2299 through Order#OD[protected] and to our surprise, Flipkart sent us Mi Headphone merely worth Rs. 500. Upon opening up a Return and Refund request, the courier company came to pick-up the wrongly delivered item and refused/rejected the pick-up because we are not returning Mi Smartband 5!! We spoke with dumbest customer service rep several times but no action. Utimately, Filpkart closed our Return and Refund request with no justification or explanation!!! From today onwards, I'm not intending to buy anything worth more than Rs.1000 from Flipkart due to such horrible customer service experience!!! This is unacceptable and we need a refund.
                        Sep 18, 2021
                        Complaint marked as Resolved 
                        Flipkart refunded the money
                        Flipkart customer support has been notified about the posted complaint.
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                          rk724025
                          from Jaipur, Rajasthan
                          Sep 17, 2021
                          Resolved
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                          Resolved

                          I ordered ck jeans worth 6399 they send me wrong ck jeans. I recorded the video o[censored]nboxing and the delivery Boy Rakesh meena is also my evidence. I contact flipkart for return their concerned team contact me and tell that they will provide resolution refund withing 24 hours then they did not contact for 3-4 days. Then i again mail them at [protected]@flipkart.com they again call me and said will get resolytion withing 24 hours again. Then they do not contact for 3 days then again i drop the mail on same mail address. After 24 hours i reeived a mail in which they are commited that i returned many items hence my account is blocked. Whereas it was my first return i never returned any thing . Now they are not helping me they are cheating me by saying again and again that i returned many orders. I want my money . It was my first and last return. I know very well before this order i never returned any thing. I request consumer complaint to send legal notice to flipkart . I have unboxing video as proof . I am ready to go legal. The order id is OD[protected] AND THE TRACKING ID IS FMPP[protected] and the invoice id/number is FAETLP[protected]
                          Sep 17, 2021
                          Complaint marked as Resolved 
                          I ordered ck jeans worth 6399 they send me wrong ck jeans. I recorded the video of unboxing and the delivery Boy Rakesh meena is also my evidence. I contact flipkart for return their concerned team contact me and tell that they will provide resolution refund withing 24 hours then they did not contact for 3-4 days. Then i again mail them at [email protected] they again call me and said will get resolytion withing 24 hours again. Then they do not contact for 3 days then again i drop the mail on same mail address. After 24 hours i reeived a mail in which they are commited that i returned many items hence my account is blocked. Whereas it was my first return i never returned any thing . Now they are not helping me they are cheating me by saying again and again that i returned many orders. I want my money . It was my first and last return. I know very well before this order i never returned any thing. I request consumer complaint to send legal notice to flipkart . I have unboxing video as proof . I am ready to go legal. The order id is OD122801326948782000 AND THE TRACKING ID IS FMPP0885018960 and the invoice id/number is FAETLP2204849481
                          Flipkart customer support has been notified about the posted complaint.
                          Sep 17, 2021
                          Updated by rk724025
                          I ordered ck jeans worth 6399 they send me wrong ck jeans. I recorded the video o[censored]nboxing and the delivery Boy Rakesh meena is also my evidence. I contact flipkart for return their concerned team contact me and tell that they will provide resolution refund withing 24 hours then they did not contact for 3-4 days. Then i again mail them at [protected]@flipkart.com they again call me and said will get resolytion withing 24 hours again. Then they do not contact for 3 days then again i drop the mail on same mail address. After 24 hours i reeived a mail in which they are commited that i returned many items hence my account is blocked. Whereas it was my first return i never returned any thing . Now they are not helping me they are cheating me by saying again and again that i returned many orders. I want my money . It was my first and last return. I know very well before this order i never returned any thing. I request consumer complaint to send legal notice to flipkart . I have unboxing video as proof . I am ready to go legal. The order id is OD[protected] AND THE TRACKING ID IS FMPP[protected] and the invoice id/number is FAETLP[protected]
                          Verified Support
                          Sep 19, 2021
                          Flipkart Customer Care's response
                          Hi,
                          We are sorry for the trouble caused with the OD[protected]. We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding. Thank you.
                          Sep 19, 2021
                          Updated by rk724025
                          I would like to inform u i never returned any thing before this. And That Is Not matters. My concern is regarding wrong ite delivered. I have unboxing video. I want my refund. I[censored] want to keep account blocked u can go for it but u have to refund my hard earned money. I really got fake item and different item. I can share video with u.
                          Sep 19, 2021
                          Updated by rk724025
                          Please listen to me. I never returned any thing please review my account. It will took your single minute. Sir imagine your hard earning ? I also work hard to earn . Please sir treat me like your small brother . Sir i really don't missused your policy. If i found then i am Ready To Go in jail. I am allowing you to take action against me. But please listen myhumble request and please review my account first and last time. After this i will not force to review again. I will be thank full to you i[censored] review my account. I know i never do any wrong and i will get proper resolution but please help and review
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                            A
                            Asifinamdar123786
                            Sep 17, 2021
                            Resolved
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                            Resolved

                            Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India

                            I purchased miss chief scooter from Flipkart on 7th September 2021
                            They delivered on 15th September 2021
                            I requested for return as they had given me a damaged piece and i am still waiting for the refund amount
                            Though they have done the pick up on 16th September 2021
                            Order ID - OD[protected]
                            They are not returning my amount
                            Giving me all rubbish excuses
                            Kindly take strict action against them for sending me a damaged product and not returning my amount
                            Nov 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2021
                            Flipkart Customer Care's response
                            We will revert on, it.
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                              C
                              Captain Gautam
                              from Gurugram, Haryana
                              Sep 17, 2021
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                              Address: Team HR Office Jhajjar gate Farrukh Nagar Gurgaon.
                              Website: [email protected]

                              Dear sir,

                              Please help me

                              Resolve my issue.

                              Company ignore remember my complaint.

                              Subject - Item missing/Wrong item packed /Missing.

                              I am Raj kumar gautam.

                              I have booked a Neckband Headphone 🎧 in before 15 days.

                              And I have received wrong item.
                              My product is missing and Company parcel a Scroo driver in packet.

                              Please provide my right item within 2 days.
                              Nether back my payment refund.

                              My Order ID - OD[protected]
                              My Return ID -[protected]
                              Flipkart customer support has been notified about the posted complaint.
                              I am waiting please response ASAP
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                                O
                                omi mahto
                                Sep 17, 2021
                                Resolved
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                                Resolved

                                Address: Bangalore

                                On 4th September 2021 I purchased 1 physical gift card of Flipkart worth Rs. 7500/- from the website. I received the delivery on 6th September but to my surprise when I tried redeeming on their website on 8th September, It showed me an error saying "Card Deactivated". I was so much worried about my 7500 that I straight away called the customer care and they registered a complaint "IN[protected]" with a resolution time of 15th Sep.
                                I got a call from Flipkart on 9th Sep to share the error screenshot, I asked them to drop an email. I got the email from [protected]@flipkart.com to share the error and I replied to the mail with error screenshot.
                                On very next day again I got call from Flipkart customer care to share the Gift card number, I denied stating that I can't share over call as I don't know from where are you calling from.. please drop an email so that I can reply with details. They dropped an email asking the gift card number so I shared the details. In between I was chasing for the update also with customer care everyday.
                                Again I got call from Flipkart on 15th Sep and they confirmed that there is some issue in the gift card so they will add the
                                amount into my Flipkart wallet equivalent to the gift voucher on or before 16th Sep 9 PM.
                                I have done multiple follow-ups but customer care was keep on asking to wait till 16th Sep 9 PM amount will get added into the wallet.

                                Time passed and they have not added the amount and when I connected again to the customer care on 17th Sep, they are again asking to wait for another 24-48 hrs. They are just increasing resolution dates and when I am asking them to connect with backed team they used to disconnect the call.
                                They are the new white collar corporate thieves exploiting the innocent citizens under the hands of a foreign Player Walmart.
                                They keep interest free money from their customers in this way.

                                Please help me get my gift cards activated or get a refund from these corporate thieves
                                Oct 22, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  S
                                  Saptadeepa Roy
                                  Sep 17, 2021
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                                  Website: FLIPKART

                                  I made a purchase of around Rs 10, 000 from Flickr I bought more than i return but they suddenly blocked my account without any mail or notice I have around 500 super coins and 2000 taka in flipkart wallet I’ve always maintain their terms & policy please help me I made a purchase of around Rs 10, 000 from Flipkart.

                                  I bought more than i return but they suddenly blocked my account without any mail or notice I have around 500 super coins and 2000 taka in flipkart wallet.I’ve always maintain their terms & policy.please help me I made a purchase of around Rs 10, 000 from Flipkart I bought more than i return.

                                  My Flipkart ID- [protected]@gmail.com
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2021
                                  Flipkart Customer Care's response
                                  We willl revert on it.
                                  Sep 20, 2021
                                  Updated by Saptadeepa Roy
                                  Today 20 September….Flipkart still didn’t unblock my account….I have to order so much clothes for puja😡😡😭😭😭

                                  Flipkart still didn’t unblock my account…
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                                    Saptadeepa Roy
                                    Sep 17, 2021
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                                    Website: FLIPKART

                                    I made a purchase of around Rs 10, 000 from Flickr I bought more than i return but they suddenly blocked my account without any mail or notice I have around 500 super coins and 2000 taka in flipkart wallet I’ve always maintain their terms & policy please help me I made a purchase of around Rs 10, 000 from Flipkart.

                                    I bought more than i return but they suddenly blocked my account without any mail or notice I have around 500 super coins and 2000 taka in flipkart wallet.I’ve always maintain their terms & policy.please help me I made a purchase of around Rs 10, 000 from Flipkart I bought more than i return.

                                    My Flipkart ID- [protected]@gmail.com
                                    Flipkart customer support has been notified about the posted complaint.
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                                      A
                                      atul45819
                                      from Jhajha, Bihar
                                      Sep 17, 2021
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                                      Address: India

                                      My order was supposed to deliver on 10th September 2021, it got delayed to 13th September .They didn't deliver on 13th also. I had to travel 10 km to pickup my order .Their delivery partner was so rude and refused to deliver to my address and told me to come & pick up. He also refused to take exchange which i had applied. He made me to go home again and bring the exchange money. I had no other option .Since i had no phone at that time, he told me to give 5000 but instead it was 4900. I couldn't confirm but i asked him thrice, he lied. I had filed complained in Flipkart about delayed delivery, rude behaviour and the money extra taken by Flipkart agent .But they did nothing .Earlier they promised compensation but nothing was given.

                                      Flipkart linked no:[protected]
                                      Order ID: OD[protected]
                                      Flipkart delivery agent name:Gautom Mahato Mahato
                                      Location:Jhajha
                                      Flipkart customer support has been notified about the posted complaint.
                                      Sep 17, 2021
                                      Updated by atul45819
                                      I received a fraud call after posting this complaint, asking me to share my credit card detail. He was saying that he was speaking from Flipkart.
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                                        Ananga Udaya
                                        Sep 17, 2021
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                                        I ordered 2 products and i already paid for that but they gave me only one product and chargers me for both
                                        Flipkart customer support has been notified about the posted complaint.
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