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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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S
sid12399
Oct 8, 2021
Resolved
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I ordered a mobile device on 3rd October 2021.
This is my prepaid order.
Expected delivery date was 5th October 2021.
But then the product was not shipped and when discussed they changed to 8th October 2021 then 11th October 2021.

Today is 8th October and product is not yet shipped.
Please help.
Nov 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2021
Flipkart Customer Care's response
We will revert on it.
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    A
    Aarthi Velumani
    from Chennai, Tamil Nadu
    Oct 8, 2021
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    Address: Bangalore

    I ordered iphone which is supposed to be delivered on 5th oct. but it is not shipped yet.no proper response from customer service. I hv paid 55000 but now they are threatening that they we will cancel the order due to some courier issue. So this seems a fake offer i hv paid 55k for this a week before.
    I need the phone to be delivered ASAP. If they cancel the order i wanted this to be highly escalated as fake big billion day. They are responsible to address my concern as they are holding my 55k
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 10, 2021
    Flipkart Customer Care's response
    Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
    Oct 10, 2021
    Updated by Aarthi Velumani
    Ph no: [protected]
    Order ID: OD[protected]
    Oct 10, 2021
    Updated by Aarthi Velumani
    Email:[protected]@gmail.com
    Oct 10, 2021
    Updated by Aarthi Velumani
    Worst customer support ever

    Oct 10, 2021
    Updated by Aarthi Velumani
    Simply extended the date without providing any solution
    Name:Aarthi Velumani
    Email:[protected]@gmail.com
    Phone Number:[protected]
    Order ID: OD[protected]
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      P
      pravai1980
      Oct 8, 2021
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      Address: E 304 SHYAM-2 NR.CIMS HOSPITAL,OPP RAILWAYLINE ,SOLA,SCIENCE CITY

      I bought one suite from flipkart my ordered size 38 and my bill received 38 size but when i open my box in 32 size i try to change my size but flipkart website not change option only my refund option show
      i request to change my size from my address
      Flipkart customer support has been notified about the posted complaint.
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        A
        Anas khann
        from Pauri, Uttarakhand
        Oct 8, 2021
        Resolved
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        Resolved

        I ordered an item from flipkart on 2nd of oct .But the product is not yet shipped
        It was to be delivered on 07th of October. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid please ship my product ASAP please flipkart mob- [protected]
        Nov 19, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 08, 2021
        Updated by Anas khann
        My order id OD[protected]

        Verified Support
        Oct 10, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          D
          Dr Sankar Karan PhD
          Oct 8, 2021
          Resolved
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          Resolved

          To
          The Officer/Official Concerned
          The M/s flipkart
          https://www.flipkart.com/
          Flipkart Internet Private Limited,
          Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor,
          Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India.

          Sub.: Complaint regarding Breach of Trust and no supply regarding online flipkart order no. OD[protected] wrt Dr. Sankar Karan, Shyamashree, Vidyasagar Pally, Kabi Satyen Dutta Road, Po. Nimta, Birati, Near 237. Bus Stand Kolkata - 700049, West Bengal,

          Dear Sir,
          I have order on Sun, 3rd Oct 2021, online, one new mobile set for my daughter from my personal hand to mouth earn saving. The payment has been done instantaneously on Sun, 3rd Oct, 2021. At the time of payment it was assured for delivery by 07/10/2021. The details are as below:
          Order ID: OD[protected]
          SAMSUNG Galaxy F62 (Laser Blue, 128 GB)
          Color: Blue
          Seller:TrueComRetail
          ₹13, 369
          2 Offers Applied
          Expected by Thu, 7th
          Exchange value of SAMSUNG Galaxy On Max - ₹4, 950

          It is regret to say that on 08/10/2021 till I am not getting my order product whereas M/s flipkart is enjoying my hand to mouth earned money for the whole period. This causes not only monetary loss to me but also my causes high mental agony and illness.

          You are requested to provide me the details of certainty wrt getting my product and monitory compensation for Breach of trust and mental agony.

          You are also requested to provide, why the legal action are not be taken against M/s flipkart for Breach of trust and illegal enjoyment of my hand to mouth earned money as per the law of land.

          Thanking you.

          Yours faithfully

          Dr. Sankar Karan,
          Shyamashree, Vidyasagar Pally,
          Kabi Satyen Dutta Road,
          Po. Nimta, near 237. Bus Stand
          Kolkata - 700049, West Bengal,
          E-mail: sankar.[protected]@gmail.com

          Copy to:
          1. CMD, The M/s flipkart, https://www.flipkart.com/
          2. Regional Manager, The M/s flipkart, https://www.flipkart.com/ Concerned
          3. Chairperson, Consumer forum, India Concerned
          4. All Concerned
          Nov 9, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2021
          Flipkart Customer Care's response
          we will revert on it.
          Till now the complaint not resolved. The M/s Flipcart cancelled the order without any reason. I want to know the reason. Where should i complaint, Directly to the brand ambassadar of through legal procedings. Let me know.
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            A
            ajwiz007
            Oct 8, 2021
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            I ordered an iphone on 2nd oct and was supposed to get it by 4th and then it was delayed till 7th but still now i didnt get the product neither did i get any update
            Flipkart customer support has been notified about the posted complaint.
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              A
              Ajeetyadav1998
              Oct 8, 2021
              Resolved
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              Resolved

              Address: 93,109 gopal nagar gopalpura 302015
              Website: www.flipkart.com

              Sir i bought iphone 7 from flipkart which cost ₹14534. When I received the parcel and I opened it then i found that mobile was missing in the box. I received only a empty box. I also complained to flipkart many time but they didn’t solve my issue. Order id-OD[protected]
              Please help me.
              Oct 18, 2021
              Complaint marked as Resolved 
              My issue is not solved yet.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Oct 18, 2021
              Updated by Ajeetyadav1998
              My issue is not solved yet. I have not received my refund. Flipkart is a fraud site.
              Verified Support
              Oct 24, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                V
                vivekjainpu
                Oct 8, 2021
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                Date of Incident: 07/10/2021

                on that day in morning nearly 10:30 AM ordering a Product from Flipkart which was cost 52999 Rupees At the First AT the time of transaction due to delay of OTP Session Was Expired And Payment got Cancelled Also the Order. After Few Minutes I tried Again to order Then The payment also done also the order from flipkart. After tht i got to SMS from Bank Related TWo Transaction Got Debited Form my Account Amount 52999 Two Times.
                Transaction Detail
                07 Oct 2021
                INB/[protected]/FLIPKART PAYMENTS(PAYU)/ 52999.00

                07 Oct 2021
                NB/[protected]/TECHPROCESS SOLUTIONS LTD/ 52999.00
                Flipkart customer support has been notified about the posted complaint.
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                  N
                  NisH16
                  from Pune, Maharashtra
                  Oct 8, 2021
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                  Website: Flipkart.com

                  I have ordered an iphone from flipkart on oct 3, 2021. Due to delivery issues in my location i have to cancel it on oct 5, 2021. Flipkart claim to credit the amount to my bank account by oct 7, 2021 but till now nothing have been there in my account.
                  When i call the flipkart, they say amount have been refunded by us you have to check with your bank with ____ refund reference number, we cannot do anything in this.
                  When i contact to my bank, they say we as a bank donot have any info about ____ refund reference number, contact your app(i.e, flipkart) as they are the one who is responsible.

                  Now I'm literally feeling like a basketball getting passes from flipkart to bank and then bank to flipkart.

                  I would be grateful, if anyone could help me
                  Flipkart customer support has been notified about the posted complaint.
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                    T
                    tushars20
                    from Alwar, Rajasthan
                    Oct 8, 2021
                    Resolved
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                    Resolved

                    I have ordered an iPhone 12 From Flipkart on the 3rd of October. & the promised delivery date was 6th Oct. But they revised the delivery date to 10th Oct.
                    Now as of today the order has not been shipped yet, I don't think it will be delivered before 10th Oct.
                    I have reached many times to Customer Support But no one is giving any update about shipment.
                    Nov 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      P
                      Praveen122
                      from Kakinada, Andhra Pradesh
                      Oct 8, 2021
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                      I had placed smart watch with order ID OD[protected] from HYDTEL RETAIL SALES on 5th october 2021 and given assured delivery on october 8th 2021 but till now the product has not been shipped by the seller . And when I reached flipkart customer care to my amazement they too do not have answer to this situation.This is why people are afraid to trust even big ecommerce sites like yours also.
                      Please kindly resolve my issue asap
                      This is a gift to a special person flipkart and you've just ruined both time and money
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 10, 2021
                      Updated by Praveen122
                      Still there is no result..no reply from flipkart or anybody.my order is still not yet shipped
                      The worst ecommerce company, amazon is far better than you
                      Hey!
                      So did you finally got the product or not?
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                        N
                        Nishant Saluja
                        Oct 8, 2021
                        Resolved
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                        Resolved

                        Hi, I have ordered an Apple Airpods with order no OD[protected].
                        Had ordered the same on the 4th of October but the customer care advised me to cancel it and reorder due to delivery issues.
                        Ordered it again on the 5th with a delivery date of the 6th, and today on the 8th the order has not yet even shipped. The customer care just says that we have taken a complaint but have no further update.
                        We are not even getting an update as to when will the products be delivered.

                        Today since morning all the numbers, the customer care, the greviece office number etc are bared from incoming calls
                        Oct 10, 2021
                        Complaint marked as Resolved 
                        Product delivered today
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 08, 2021
                        Updated by Nishant Saluja
                        I dont even have a delivery date as of now

                        Verified Support
                        Oct 09, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Oct 12, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          ARUN KUMAR SAHl
                          Oct 8, 2021
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                          Address: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company
                          Website: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company

                          I am losing my voice when I talk to my head phone
                          Flipkart customer support has been notified about the posted complaint.
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                            K
                            K T Rishad
                            Oct 8, 2021
                            Resolved
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                            Resolved

                            Address: Kolothum thodika(HO),Chathalloor (po), chathalloor west

                            Iam purchased realme s in this bbd sale(04/10/21), But the product battery draining issue is very high...6 hr using the battery remaining 48%.

                            Iam try to return the product..but flipkart said to go to service center...

                            Now iam realme service center in manjeri, they said call to customer care..

                            Pls help urjent
                            Nov 9, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              B
                              Balamuralim87
                              Oct 8, 2021
                              Resolved
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                              Resolved

                              I have ordered realme gt master edition it's 8 gb and 128 gb on 3rd Oct 2021 and initial delivery on 5th Oct 2021, I got a message from Flipkart - unable to deliver due to logistical constraints and reset date on 8th Oct 2021, but still on 8th Oct 2021 the order not yet picked up for courier. It has not shipped yet plz resolve the issue

                              order id: OD[protected]
                              order date: 3 Oct 2021
                              product: realme gt master edition
                              status: Item waiting to be picked up by courier partner.
                              1st delivery : 5th Oct 2021
                              2nd delivery: 8th Oct 2021

                              current status: Item waiting to be picked up by courier partner.
                              Nov 9, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                S
                                SunnyKumar11
                                Oct 8, 2021
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                                Hi, My order number OD[protected] has 3 different items ( 2 suffola oats, 2 dettol handwash refill, 1 dabur chaiwanprash) but only oats and dettol handwash was delivered. Now when I see my order summary in Flipkart it shows that dabur chaiwanprash was also delivered which is wrong. I never received dabur chaiwanprash. Please loacte the item as soon as possible and deliver it. I already called complaint centre to register a complaint but did not receive any messag or mail communication yet.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Swapnil @ Patel
                                  from AHMEDABAD, Gujarat
                                  Oct 8, 2021
                                  Resolved
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                                  Resolved

                                  Address: Ashirwad Grain Center, Shop No 4, Rosewood Estate Near Prernatirth Derasar Jodhpur Satellite Ahmedabad

                                  By Flipkart denied my buyback Garenty Value and denied the pick up the exchange phone.
                                  Nov 9, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 08, 2021
                                  Updated by Swapnil @ Patel
                                  Who is responsible for my Buyback Garenty Value
                                  Verified Support
                                  Oct 09, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Pallav Sonowal
                                    Oct 8, 2021
                                    Resolved
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                                    Resolved

                                    I ordered an item on flipkart on 2nd of October .But the product is not yet shipped
                                    It was to be delivered on 07th of October. no updates from Flipkart. I tried calling the customer care they told they are trying to resolve it but no update till now. Being a plus member i did it prepaid but no responsibility from the flipkart as well from the seller
                                    Oct 8, 2021
                                    Complaint marked as Resolved 
                                    Resolved now update received
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Helpful
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                                      Pallav Sonowal
                                      Oct 8, 2021
                                      Resolved
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                                      Resolved

                                      I ordered a item a flipkart on 2nd of October but the product is not yet shipped till date 8th of October. Being a plus member i did a prepaid order but not yet shipped. It was to be delivered on 7th of October but no updates till now. I called customer care they told they are trying to resolve till date no any update. Flipkart take a look into the matter for this worse experience
                                      Oct 8, 2021
                                      Complaint marked as Resolved 
                                      Resolved
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Oct 09, 2021
                                      Flipkart Customer Care's response
                                      Hi,
                                      Order ID: OD[protected]
                                      Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "boAt Stone 1000 14 W Portable Bluetooth Speaker'' was delivered to you on "08 Oct 21''.Have a nice day!
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                                        S
                                        Sahil54321
                                        Oct 8, 2021
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                                        Money deducted from my paytm wallet but order was not placed. first they said wait for 24 hrs, now they are saying wait for 8 more days
                                        Please try to resolve the issue as soon as possible
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 09, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Oct 17, 2021
                                        Updated by Sahil54321
                                        It has been 8 days since my complaint, still not getting my money back
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