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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 657

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V
vigsan2008
from Delhi, Delhi
Sep 8, 2021
Resolved
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FF[protected]
My flight got cancelled by Airline on Aug 06 2021, I immediately cancelled through Flipkart mobile app and forwarded the flight cancellation proof email to Flipkart travel, till now I didn't get my refund.
I called 15 times to Flipkart customer care, they are saying issue will get resolved in 24 to 48 hours for the past 15 business days, I spoke to supervisor, no use. They are actually not processing my refund and I m really confuse how to get my money 4000 back
Oct 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2021
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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    Purusingh
    Sep 8, 2021
    Resolved
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    Resolved

    Dear Team,

    I have been a very old customer of flipkart and I have made a payment of 3260/- for flipkart paylater on 30th Aug 2021 and the money was debited from my account but it didnt reflected in my Flipkart account. So, Once again I made the payment on 03rd Sep 2021 for the same and it took a day to reflect in my flipkart account. But the money that was debited from my Bank Account on 30th Aug 2021 has not been refunded yet to me and I have confirmed from my bank that the amount has been credited to the Flipkart account with Idfc whereas Flipkart customer care is not able to clarify the payment status. Kindly refund my amount as soon as possible. I have tried contacting customer care but they are not able to help me in the same.

    Regards
    Puru
    Mob:-[protected]
    Sep 16, 2021
    Complaint marked as Resolved 
    It was very smooth. Thanku so much flipkart.
    Flipkart customer support has been notified about the posted complaint.
    Sep 09, 2021
    Updated by Purusingh
    I have received a call from Flipkart but my issue is still not resolved. They have promised me to provide a solution by tomorrow.
    Verified Support
    Sep 11, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Sep 16, 2021
    Updated by Purusingh
    thanku Flipkart. My issue has been resolved.
    Verified Support
    Sep 19, 2021
    Flipkart Customer Care's response
    Hi,

    We would like to inform you that your transaction of Rs.3260/- dated on 30th August 2021 was unsuccessful as the payment did not go through.

    If your account has been charged for the above amount and the same has not yet been reversed to your account, we request you to get in touch with the bank grievance team. They will be assisting you further in this regard.

    Your kind understanding is appreicated.
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      K
      kavithaanair
      Sep 8, 2021
      Resolved
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      Resolved

      Flipkart E Gift card, not getting redeemed

      I'm trying to apply a gift card costing 3000 INR. Everytime it throws error "EGV Token call failed".
      No one helps from customer support, pathetic service. The customer service bluntly say that they can't help.
      Gift card code is [protected]...
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      pkpramod6677
      from Delhi, Delhi
      Sep 8, 2021
      Resolved
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      Resolved

      1000 rupees coupon code isnt working showing egv token call failed

      Address: delhi

      I'm trying to apply a gift card costing 1000 INR. Everytime it shows error "EGV Token call failed".
      No one helps from customer support, pathetic service. looting people and running their business on miseries of other people.
      i received this coupon through Citi Bank credit card scheme and not satisfied. My details are as under :
      Name - Pramod kumar
      MB No. [protected]
      Email- [protected]@gmail.com...
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      Sureshglynn
      from Jorhat, Assam
      Sep 8, 2021
      Resolved
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      I had purchased a book on Flipkart which I returned on 7/09/2021 and the refund has been processed from the Flipkart facility but I have not received the refund amount yet from your bank.
      +2 photos
      Oct 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 10, 2021
      Flipkart Customer Care's response
      Hi, We are sorry for the trouble caused. We're writing to you about your Brain and Bannister's Clinical Neurology with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1145/- has been completed on 07 Sep 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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        S
        Shagun Ladia
        Sep 8, 2021
        Resolved
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        This is regarding an order I’d placed through Flipkart on 6th aug. 2 weeks after placing the order, I get a call from Flipkart saying the seller, supercomnet, cannot ship the product, no reason was given and I was asked to cancel the order. I cancelled the order on 24th aug. It’s been over 2 weeks and the refund hasn’t been processed yet. Flipkart support is saying the seller is facing technical issues and is unable to process the refund and wants my bank account details to process the refund. I am not comfortable with sharing my bank account details and was okay with receiving a gift card instead but the seller is unable to process that as well. When I ordered the product through Flipkart, I don’t understand why I’m being given this excuse that the seller is unable to process the refund. What new scam is this being run by Flipkart and these ### sellers?
        Oct 19, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 11, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          M
          MAYRA Sharma 2nd GANGA
          Sep 8, 2021
          Resolved
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          I have placed order for 3 women Lavie purses on 03rd August 2021. My order has been cancelled by flipkart due to delay in delivery. After that inspite of numerous calls to your customer care no solution has been made. I have not received the refund till date. Every time they tell seller not received the product.
          My order no. is OD[protected]
          Sunil Sharma
          [protected]
          [protected].
          Oct 11, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Sep 08, 2021
          Updated by MAYRA Sharma 2nd GANGA
          No refund for my undelivered order till date.
          Verified Support
          Sep 09, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Everytime I am calling customer care they tell seller not received the item. So customer should go and pick the material. If within 3-4 I didnot get refund I simply sue you in consumer case with heavy penalty.
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            L
            Lalit7898
            Sep 8, 2021
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            Sir i ordered oneplus heaphone but I received empty box. I complaint several times to flipkart but they only giv me dates. Please resolve my problems.
            Flipkart customer support has been notified about the posted complaint.
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              A
              Ankushsaini01
              from Chandigarh, Chandigarh
              Sep 8, 2021
              Resolved
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              Resolved

              My name is Ankush. I purchased a laptop battery from flipkart in may 2021.It was under one year warranty.I called the customer service centre and its been 20 days..Everytime a new representative says that wait for next three days.Your problem will be solved.I visited the seller address in New delhi their centre has been closed.Now Flipkart is not even picking my calls.
              Oct 17, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 09, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                R
                rohitmn
                from Sanquelim, Goa
                Sep 8, 2021
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                Resolved

                Sir,
                I had ordered Artis BT77 9 W Bluetooth speaker through Flipcart Order No OD[protected]. The delivered product found unsatisfactory as it vibrating noise from speakers. I spoke with Custmer care Sahil who rudely rejected by request & took favor of dealer.
                Sir, Now i wish to order different speaker from Flipcart only but flipcart site is rejecting my numerous request of refund.
                It is also intimated that dealers are selling old and used products in the name of policy to flipcart customers.. You are requested to monitor dealer serviceability/ fraud.

                I request to refund my money so that i can order different product from flipcart site only.

                Regards

                Milind Naik
                [protected]
                Oct 13, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 09, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  Angad Singh a
                  Sep 8, 2021
                  Resolved
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                  Resolved

                  Address: House No 4746, Sector 125, New Sunny Enclave, Mohali 140301

                  Bought asus zenbook 14 for 72k. Laptop is overheating so much, ordered for replacement/refund. Now flipkart will take 17 days to replace.

                  Hats off to customer service who says, its not in their hands and only asus brand will do something.

                  This is really messed up
                  Oct 11, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 09, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Sumeet39
                    Sep 8, 2021
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                    Website: Flipkart

                    Since last 8 months I am facing online payment issue with Flipkart. And more than 10 times given complaint regarding this issue but Flipkart Don't bother it.

                    Error:- Transection was declined on the basis of risk checks.

                    Tried everything whatever customer care guys told me like reinstall app, deactivate and activate again account, contact to bank, use friends ATM card but error is same.

                    And all those card I can able to use on Amazon, malls others shopping..

                    This issue is only with Flipkart.
                    After few days says issue got resolved and complaint closed but they don't bother to check actually problem got solved or not. Still the issue is same.

                    [protected]@gmail.com registered mail ID
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 08, 2021
                    Updated by Sumeet39
                    OD[protected]

                    Order ID
                    Verified Support
                    Sep 09, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Sep 10, 2021
                    Updated by Sumeet39
                    More than 10 times given complaint and still listing same thing
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                      M
                      Medha Sarkar
                      Sep 8, 2021
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                      Hi Team,

                      Want to update the phone number mentioned in account details but I do not use the old number anymore and is inactive. How do I update the number then.

                      Thanks,
                      Medha Sarkar
                      Flipkart customer support has been notified about the posted complaint.
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                        L
                        Lohith kumar 2001
                        Sep 7, 2021
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                        Address: Reddyvari street, Market road,, Gorantla,515231
                        Website: Flipkart,jeeves

                        I ve ordered oneplus buds(Order ID - OD[protected] recently in flipkart 2 days ago, i noticed a issue in buds that it has pairing issues and suddenly voice gets low while i play songs and gets lag while playing games, so i decided to replace it and done process .later jeeves technician had check the buds and noticed the problem and he said that he approved the replacement request, but i later i ve recieved that my return was cancelled, i was shocked .i m really disspointed. I dont kno what to do.plzz solve my problem and flipkart not caring customers priorities .
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Sep 07, 2021
                        Updated by Lohith kumar 2001
                        My return period is very soon, what if my return period ?will they accept, i dont think so.plzz solve this, i need to return this.
                        Verified Support
                        Sep 09, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Sep 09, 2021
                        Updated by Lohith kumar 2001
                        Still i ve nt received call
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                          Gopi Jagannadham
                          Sep 7, 2021
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                          Address: Jaggayyapet
                          Website: Filpcart

                          My account was inactive does not activated [protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            T
                            thinkAK
                            Sep 7, 2021
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                            I have already paid my pay later dues (Rs.9996) for account no. 30504345. I have contacted to IDFC first bank to confirm it. they told me that my account is still active and overdue by Rs.9996. I contacted several times to Flipkart and IDFC to resolve it but they are not resolving this.
                            Flipkart customer support has been notified about the posted complaint.
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                              V
                              vThomson
                              Sep 7, 2021
                              Resolved
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                              Resolved

                              Website: www.flipkart.com

                              I ordered a Mixer Grinder from Flipkart [Order ID: OD[protected]] on 1 Sep 2021. Ecom Express was there delivery partner. on 4th of Sep i got call from delivery boy, and he told me that item will not be delivered at the doorstep and i have to collect it from their office which is 50km away from my location. i complained this to Flipkart customer care and ecom customer care but nothing happened. the only thing they tell every time is "Be Patient".

                              I ordered this item because i needed it, not for time pass.

                              they attempted 3 times, in which i got two sms saying i was not available and address was unlocatable. they had tried there utmost effort to avoid doorstep delivery. i have call recording as a proof. Finally on 7 sep they cancelled my order and courier partner won because of they are taking customer for granted.

                              I complained more than 10 times but didn't got any solution. this is not the first incident i'm facing every time i order from flipkart they call me to collect item either from there office or 10km away from my location because this area is rural. many times company even charge for delivery.
                              Oct 9, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 08, 2021
                              Flipkart Customer Care's response
                              Hi,
                              Order ID :OD[protected]
                              We are sorry to let you know that your order for the product 'Butterfly Rapid Plus 750 W Mixer Grinder (5 Jars, Ink Blue)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 06 Sep 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                                chandru .s.p
                                Sep 7, 2021
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                                Address: No.78 gummidipundi, Thiruvallur 601201

                                This product shows its currently out of stock for my pin code 601201 and it's not deliverable, tho it was available for few days ago .. will it be restocked ? I tried many other pincode none of them are deliverable ..
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Sachiny27
                                  from Agra, Uttar Pradesh
                                  Sep 7, 2021
                                  Resolved
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                                  Resolved

                                  Item not received but showing Delivered

                                  Address: Yadav Nagar Bye pass agra Road Mainpuri
                                  Website: www.flipkart.com

                                  Hello, I am Vipin Yadav, I Have orderred good knight refill on 5th of august 2021, with order number OD[protected] amounting Rs 253. I have waited for the order to recieve but when it didn't delivered then i go to check the order status and it is showing delivered.
                                  then i talked to flipkart customer care and they said we will look into this, when i did not get the reply, i again complaint on this but they didnot provide the...
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                                  Sandeep Kaur Ghai
                                  Sep 7, 2021
                                  Resolved
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                                  Resolved

                                  I ordered 2 Khushi Sharara Suits (Same color and print but different size. 1 for myself and 1 for my sister to wear on Rakhi ) from Flipkart wide order no. OD[protected]. I received the packet on 3rd Aug and paid Rs.1510 cash on delivery. When i opened the parcel, there was only 1 suit inside. i contacted the customer care executive and told him that i have received only 1 suit instead of two.
                                  He registered my complaint and told me that i ll get the refund with in 5-6 days. After 8th or 9th aug i again contacted the customer care executive and it was told to me that a mail has been sent to me to provide ID proof which somehow i missed to check. Immediately i mailed my ID proof also to them. Next day i got message that my return request has been rejected. Again i contacted the exe. again i mailed my ID and again i got the same message that request has cancelled. I kept on requesting them again n again to refund my hard earned my as i haven't received the product and paid for the same but all in vein. They even blocked my account enable me not to contact them. Last i contacted them on 26th Aug after which i understood that my money has gone now and flipkart wont pay me back. This is highly unethical on their part. Its their fault that they packed 1 suit instead of 2 and invoice was made of 2 suits.
                                  Oct 9, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 08, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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