Flipkart Complaints & Reviews

I am not able to update my mobile number.
When i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the OTP to new number but otp of the old number cannot be entered as i dont have it. Hence, unable to change the mobile number.
Please do suggest me how to update my new mobile number to my flipkart account.

I facing return request of red mi 6 Pro but flip cart is not response my request I call so many time to customer care about this case and telling that you have no return policy but it is not resolved for me and I want to raise complaint against flip cart in consumer court.

I was availing Flipkart Pay Later facility on flipkart for this Flipkart opens a loan account with IDFC First Bank. My flipkart Pay Later Account was closed on 05 Jun 2021, after paying all the pending dues. While checking CIBIL report I came to know that IDFC First bank personal loan account is still active and affecting my CIBIL score.

Whenever I talk to Flipkart customer care they ask to contact IDFC bank and when I talk to them they ask to contact flipkart customer care.

I am continuously trying to resolve this issue but didn't get any fruitful response from both agencies.

Please suggest where can I complaint against both the firms and claim good compensation.

I have lost my registered mobile number ([protected]) in flipkart . Now wanted to change the registered number but its now allowing me to do since its sending otp to old number which i lost.

I have ordered one product (Hand painted ceramic bathroom accessory set of 4) through Flipkart on 11th Sept, 2021 and was promised that the product will be delivered by 21st Sept, 2021.but while tracking I found that the product is lying more than 3 consecutive days and no shipping activity started even on the scheduled shipping date (i.e. 15th Sept, 2021) and I raised a query about the expected product delivery timeline expressing my worries, as this product was linked with some other deliverables at my end and no proper reply came from Flipkart & I repetitively put my queries to them & finally I got a telephone call from one Flipkart executive on 19th Sept, 2021 only to assure me that there will be no delay in the product delivery. Now on 21st Sept, 2021 when the actual delivery date arrived, they suddenly changed the delivery date by 7 days at their own whims and my time, my reputation, my reliability everything came under question mark because of Flipkart. Even today when one of the executives called me to resolve my problem, she just put my phone on hold and cut the call after few minutes. This is the pathetic customer care experience that one can expect from Flipkart. Since then they are not answering any of my written queries/complaints.
Now, I not only want to cancel this order but also want Flipkart to pay a big compensation to me to set an example, so that, they will think twice before fiddling with their customers in coming future.

I ordered MI band 5 and cash was already paid through online when ordered. When I open my order, in the box there is no item and it was empty. I raised a return request of my order and they rejected my refund request with out a reason. Customer care service is also worst they simply giving miss calls and they disconnecting my call within a second. So I request you to either provide my same ordered item or provide me refund amount. Find the video which I recorded while opening my order.

I had purchased a Voltas AC (Voltas 1.5 Ton 5 Star Window AC - White (WAC 185 DZA (R32), Copper Condenser)) from Flipkart on 3rd September 2021. The product was delivered to me on 9th September 2021.

When the installation people came and opened the package, it was found that the remote and manual were missing. Flipkart advised ordering a replacement since missing accessories cannot be replaced separately. I did so immediately and the product was picked up on 12th September 2021.

The replacement product was processed and shipped within 2 days and it was delivered to me on 18th September 2021. When I checked the tag on the package I noticed that the model number was different. To inspect the product, I opened the box. I found that the replaced product was a different model. Please find the model number below:

Voltas 1.5 Ton 5 Star Window AC - White (185 LZH-R32/185 LZH, Copper Condenser)

The product I had purchased was listed for Rs 29990 and I purchased it at this price. The replaced product model is listed for Rs 28990 on Flipkart.

When I contacted Flipkart customer care via chat, they said that the seller has agreed to take back the product and refund the entire amount. However, I do not wish to return the product since it has already been a huge hassle for me with the replacement and such. I requested that the difference amount be refunded. This was not agreed to by Flipkart. When enquired about the seller's details, those were not shared as well.

The fan is also broken inside. The AC has been installed but I would like my product be replaced with a better quality one and also I need this to be done in one day. Having delivery men and installation men come in our house every day is very troublesome.

I have also tried to reach the consumer care via call but it is pathetic. The call never connects and even if it does, it gets disconnected after some time. Flipkart never calls back

Please ask Flipkart to reach out to me as soon as possible.

I have around 7504 Approved Payment amounts in my Flipkart affiliate account for the last 1 year, I have also submitted a non-GST declaration form and which is approved now in my account.

The minimum amount required is 5000 and I have already 7504 in the approved payment section.

I have mailed several times but nobody had replied and we have also submitted issues on the affiliated programs contact us page, but they have not replied to me.

I am providing my tracking here for reference: jaydhanan

They are not providing any support and not even there is a number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard-earned money.

I recently had my first order delivered, whose order id is : OD[protected] just to find out that there had been an empty box for which I was charged 6k. When I took this matter to flipkart, they provided me deaf ears and no resolution, instead asking for my personal information which they have no legal right to ask for and not even is mentioned in their return policy. Hilarious service, Amazon is anytime better than this garbage thing. Also people don't fall for flipkart's return or customer satisfaction policies, they're just a gimmick.
My email: [protected]@gmail.com

My Affiliate Acc Not Verified By Flipkart And Payment Not Received. Alredy 1 Month Gone Since I Uploaded My All Payment Document But Still No Verified And Payment Also Not Received... See Attachment Pic.. This Shown Since 1 Month... Plz Help Me...

My Affiliate Acc. Email ID Is - [protected]@gmail.com

Poco x3 pro network issue is getting more and more. we compare with poco f1 and poco x3 pro both sim card same. but poco f1 is working very good condition. and poco x 3 pro is not getting network. I make replacement on 8rh September still not getting replacement. otherwise I need to refund. I am very very unsatisfied. I don't like this product. I spoke with customer care but they are not giving refund policy. technician came and check poco mobile he said mobile is working but I am saying mobile is poco x 3 pro not working good. every time network problem. but I have another poco f 1 is working good network. I don't like this poco x3pro. very very bad product. I need to refund. I m not happy with this product. because of mobile is not catching networks. very bad flipkart staff as well as your technician.

Ordered a product which was cancelled by the seller and refund has been stuck since then, customer care is unable to answer when they will initiate the refund....

I have place order on 16.09.21 and same day night 10.00 p.m cancelled and refunded the order without inform me by filpkart. reason mentioned out off stock/price not updated correctly, at the time i have placed order amount showing is Rs1900/- only and stock showing available status only. this is not my mistake i need that product with same price.

I ordered a mobile on 13th September and delivery was expected on 15 September delayed till 18 and then 20 and now executive says to wait if package gets delivered not aware of why the mobile is not delivered stuck at gurgaon facility since 18 September they told me that i receive a mail for further offer as mobile is not delivered but i got no mail and they are not cooperating to forward it again. I paid with my credit card and ordered it for my brother as gift. I never received my product and i also paid the amount to credit card which i utilised. I want another unit or compensation for the mockery they made of my time and order

I have ordered realme x7 max from flipkart on 9th sep 2021 against order no. OD[protected] and received on 11th sep 2021, the handset was working fine but unfortunately the charger was missing, i contacted flipkart for the issue and put the complaint for providing charger instead of complete replacement and on 13th flipkart executive call and advise replacement only because it comes under 7 days replacement policy. So i decided to do replacement only but i was getting refund option on 13th night, so i waited and finally on 18th i put the replacement against order no. OD[protected] and on 21st i received the replaced box. But the flipkart doesn't update with there delivery partner ekart logistic for replacement is due to missing charger and complaint is raised for missing charger only. ekart logistic really creates a problem in replacing box, after replacing they are saying we dont have any update against missing charger, kindly contact flipkart and send them update regarding missing charger, i contacted flipkart they raise the complaint in this regard.
Now the main issue with the replaced handset received is overheating alot, the overheating issue is not in previous handset, it was running smooth but the replaced handset is overheating while not in use, in minimal use its heating too too much i am really afraid o[censored]sing it, if something misshapen than flipkart will be totally responsible for it, so kindly replace this handset again or refund my money. As a genuine and trustworthy website its your responsibility to satisfy customer and provide safety.
Hope you understand and cooperate.

I had ordered gift card. a month back but not received any details or email and the amount has been debited has contacted customer care number of times they just they wil resolve and close the ticket without any solution. There is no proper channel in Flipkart for greiveance rederessal and moreover I lost money and also no gift card....

I have ordered Realme Laptop in Flipkart portal. The same was dispatched vide tracking numberFMPP[protected] through EKART Logistics.
The consignment has reached Medchal on 17/09/2021. Even after four days it is not yet delivered to me. I have made several telephone calls to helpline of Flipkart, but their response is pathetic.
They promised delivery date of 18/09/2021 initially. Again the date has been revised to 21/09/2021.
For delivering the consignment to my location which is about 15 km distance they have already taken four days time, and yet to deliver.
I appeal to customers not to choose Flipkart for any product.
Regards
Dr Rama Dasu Pittala

I have order bose earbuds on 6th September 2021 & I received this product on 8th. I returned this product on the same day. Flipkart people has taken 12 long days to reject my return request. I have bought another earbuds from local store. Now they are saying seller is not accepting your return. I really don't want this product. 18000 rupees is not an small amount to leave. I am providing my order details below:

Order ID - OD[protected]
Request ID -[protected]

Plz take this product back. I will buy some other product from flipkart. I really don't need this product now.

I purchased a set of 5 books from Flipkart 2 weeks ago. These were to come in shipments of 1, 1 and 3 books.

In the shipment of 3 books, I received only 2 books and have been requesting for a refund. The missing book is called the "CEO Test" and my incident id is IN[protected]

Now to refund this amount, which was a fault of their seller- Flipkart wants my voter id/ DL/ Aadhar. I believe this is in contravention o[censored]ser data privacy and local laws due to the following:

1. My digital ID with FK is my mobile number and email id. Why would they need my personal documentation to help verify my identity.
2. If this was so important, it should have been requested at the account opening with FK or as part of KYC or during order placement. The need for this document is also not mentioned in their T and C's during order placement.

FK is in gross violation o[censored]ser privacy and is taking no explicit ownership of data safety. This is also in contravention of the laws of the land.

Seeking immediate resolution and a rollback of this non compliant policy

Hello sir on[protected] my Flipkart account get blocked and I immediately contact with costumer service of Flipkart then she give me date for waiting till[protected] and on[protected] I contact with costumer service for knowing about my last complaint then he again raised a complaint and told me wait till[protected] and and I next day[protected] again contact with costumer service for knowing about my Recently complaint then he again raise new complaint and told me wait till[protected] what the hell is this there team give me date by date I am totally disappointed (account - [protected]@gmail.com)