Claimed

Flipkart Complaints & Reviews

2.8
Updated: May 15, 2026
Complaints 47322
Resolved
25496
Unresolved
21826
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 663

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akash Aroraa
Sep 16, 2021
Resolved
Report
Copy
Resolved

Address: Delhi

Flipkart does not recognise my phone imei number when I enter the same for exchange for my leeco phone, on any device either tablet or phone. Even Ive changed the seller too. Still it's same issue. and it's really sounds bad when the customer care cut your call at the end.
Moreover I spend thousands of money per month on shopping only from flipkart.
It's a request kindly please resolve it asap.
Oct 24, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 16, 2021
Updated by Akash Aroraa
Find the screenshot

Sep 16, 2021
Updated by Akash Aroraa
Whereas.. I just checked, amazon is able to check my imei number.. :)

Pfa

Verified Support
Sep 19, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vijay Kumar 09c
    Sep 16, 2021
    Report
    Copy

    Address: Mumbai

    My amount not refund Please help me sir
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prolay Ray
      from Guwahati, Assam
      Sep 16, 2021
      Resolved
      Report
      Copy
      Resolved

      On last Saturday 11th September 2021. I have booked a handset from Flipkart POCO M2 Reloaded (Mostly Blue, 64 GB) Exchange with Realme C12 also i have paid the rest of the amount through Bajaj Finserv Card which is 5499. Whenever i booked the handset that time showing handset will be delivery by 14th September 2021.
      Many times i have talked with Flipkart Executive but no one can give the resolution, problem remain same also seller has not dispatch the handset.
      I am attaching the order ID and Details need my Handset as an urgent basis. ALso in Flipkart system showing wrong date i order handset 11th September 2021 but it showing Thu, 1st Jan 5:30 am. Why showing wrong things. I need the proper resolution.

      OD[protected]
      Oct 23, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pawan2615
        from Jammu, Jammu and Kashmir
        Sep 16, 2021
        Resolved
        Report
        Copy
        Resolved

        I ordered a mobile on 12.09.2021 through a prepaid payment mode. It was received at Jammu hub on 13.09.2021 at 08:14am. I was given 13.09.2021 as the promised delivery date but it was not delivered. I contacted the customer support of Flipkart and they again committed that it will be delivered till 15.09.2021 but again it was not delivered. When i contacted the customer support again they disconnected my call. They even denied to give me the address and contact no of the delivery partner when i offered that i can go and collect my product myself.
        When i said if i should cancel my order they said they will refund my money in 7 working days. Flipkart just want to do frauds and just want to loot money from people.
        I feel like i have been cheated for my money and i won't recieve my product.
        Flipkart is just trying to make money by doing frauds.
        Oct 20, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2021
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          krati jain99
          Sep 16, 2021
          Resolved
          Report
          Copy
          Resolved

          I have started getting the error message "we encourage fair play in line with our terms and conditions" from last 2 days and it does not allow me to play any of the games on the gamezone.

          I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me"
          Oct 24, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2021
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prakash Palanisamy
            Sep 16, 2021
            Resolved
            Report
            Copy
            Resolved

            After complaining to the customer care about seller repeatedly cancelling my orders, my account was blocked on 16th Sep. My number is [protected].
            Oct 20, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2021
            Flipkart Customer Care's response
            We will revert on it.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Surajsingh068
              Sep 16, 2021
              Report
              Copy

              Address: Mumbai

              Please help me total amount 4900
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohitjain151504
                from Amritsar, Punjab
                Sep 16, 2021
                Resolved
                Report
                Copy
                Resolved

                Flipkart its fraud company
                On 30 August i place a order refurbished oneplus 7 mirror grey 128gb
                Order id-OD[protected] on 3September product deleverd but i received defictive product not working condition not switch on after 3-4 hours charging immediate i contact customer support team for replacement or return but they told we are face some technical issues so we are unable make return or replacement request i already contact more than 50 time with your Grivence team, customer care on phone call and email after 4 days return create by you with wrong reason so courier team not pick my mobile
                Your customer care make multiple times fake promise with me yesterday she call me and told please wait only 24 hours but today call not received
                Today 12 days complete of product deleverd but my issue not resolved
                My return request not create yet
                Oct 20, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arti85@
                  from Noida, Uttar Pradesh
                  Sep 16, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: Flipkart

                  My amount deducted twice for flipkart pay later but flipkart saying he has received only once I also contacted my bank and bank saying it is successfully credited to beneficiary
                  Oct 20, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arti85@
                    from Noida, Uttar Pradesh
                    Sep 16, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: Flipkart

                    I had paid my flipkart pay later dues on date 5 August 11:41 pm my amount rs 1305 deducted but till 7 August it was not updated when I contacted to flipkart customer service he told me it is got failed you will receive your money back again I paid 7 August both time my amount deducted but flipkart saying he has received only once I also contacted in my bank but bank saying it's successfully credited to beneficiary more than 1 and half months completed but my money not get back
                    Oct 21, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 16, 2021
                    Updated by Arti85@
                    My amount deducted twice for paying my flipkart dues bit flipkart saying nhe has received only once and my bank saying your both amount credited successfully to beneficiary
                    Verified Support
                    Sep 19, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sateesh Sirikonda
                      Sep 16, 2021
                      Report
                      Copy

                      When I tried to change my mobile number of my Flipkart account it is not accepting and throwing an error that identifier already in use. My registered email. [protected]@gmail.com, mobile number. [protected].
                      Now I am requesting to change my mobile number to [protected] as the mobile number [protected] is not being used by me.
                      Kindly resolve this issue.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        hemanth kanakala
                        Sep 15, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I am a student booked my flight tickets though Flipkart from Mumbai to Chicago on July 31st 2021 and the journey date is on 22nd August 2021. due to the travel restrictions the ticket was cancelled by Flipkart and suggested to reschedule my journey using the same ticket fare(38281) plus the seat change fare before 3 days of my travel. as per the Flipkart travel consultant the seat change fare was 30300 INR. After paying the seat change fare 30300INR to Flipkart(second transaction for rescheduling my journey) they said the tickets are unavailable. After having multiple calls with travel consultant the supervisor Sandeep apologized and promised full refund(38, 281 + 30, 300) and requested me to book the tickets on my own. After the refund process initiated the ticket was partially refunded(36, 374). and the seat change fare was not paid. I have been in constant touch with Flipkart travel customer care team ever since the refund process initiated. Had 100's of calls with them explaining the problem and they keep asking me to explain the problem every time I call them. their behavior is really depressing. Although, I have provided the proofs of the payment and partial refund they are now asking me to contact the airline for full refund and provide the proofs over and over again.
                        Oct 27, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rupesh Gilbile
                          Sep 15, 2021
                          Report
                          Copy

                          Address: At post khopoli

                          They didn't delivered my product, I ask them cancel my product and refund my money.
                          They r not cancelling and refund my order and give delivery.
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Suvek Samyal
                            Sep 15, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bhugnara tehsil nurpur district Kangra Himachal Pradesh - 176201

                            I have purchased Micromax android TV with order Id Order ID - OD[protected] on 30 August 2021 and got on 4 September 2021 from courier partner office since they refused to drop it in my location cause my home is 4-5 km from office, same in case of demo and installation I try to contact with flipkart help centre about it but nobody contaced me for installation and closed request automatically on 15 September 2021. If flipkart service is not for us then flipkart should not take orders. Very disappointed with flipkart discrimination with rural and urban customers
                            Oct 21, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prolay Ray
                              from Guwahati, Assam
                              Sep 15, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              On last Saturday 11th Septem 2021. I have booked a handset from Flipkart POCO M2 Reloaded (Mostly Blue, 64 GB) Exchange with Realme C12 also i have paid the rest of the amount through Bajaj Finserv Card which is 5499. Whenever i booked the handset that time showing handset will be delivery by 14th September 2021.
                              Many times i have talked with Flipkart Executive but no one can give the resolution, problem remain same also seller has not dispatch the handset.
                              I am attaching the order ID and Details need my Handset as an urgent basis. ALso in Flipkart system showing wrong date i order handset 11th September 2021 but it showing Thu, 1st Jan 5:30 am. Why showing wrong things. I need the proper resolution.

                              OD[protected]
                              Nov 3, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kuralovien
                                Sep 15, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Laptop return

                                Website: Flipkart

                                I bought a Lenovo IdeaPad gaming 3 laptop from Flipkart on 7th September, but on the same day after realising that the graphic card malfunction, I've requested for a return and replacement and flipkart promised me a technician visit on or before 23rd September and once the technician confirms that the issue can't be resolved he'll approve the return and replacement, but I've waited for 8 days and on 15th September I recieved a text from Flipkart...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                M
                                Mohd Faisal Shaikh
                                Sep 15, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Last month I ordered a bag from Flipkart. But it was marked cancelled automatically so I called to customer care they told me that please reorder it by your side and if the price is more than before then we will provide you the refund of price difference. Then I ordered same product but they didn't credited any refund. I called CC again n again but they were just acting like dumb like they don't know anything.
                                Kindly help
                                Oct 24, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                Flipkart Customer Care's response
                                Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ahana.kol
                                  Sep 15, 2021
                                  Report
                                  Copy

                                  Ordered a network attached storage of Synology from Flipkart.
                                  The contracted model 1520+ is supposed to possess 8GB of memory (RAM) as per specifications laid down by Synology India.

                                  Unfortunately, the device which has been delivered contains only 4GB of memory and that too came in a package mentioning "Cathay Pacific". The condition was bad and two latches were already broken in transit.
                                  The item is seemingly sourced from outside India and hence the configuration mismatch. Also, the physical damage to the device cannot be accepted at all.

                                  Despite sending all the required documents, images and system configuration export information from the device, the seller is repeatedly declining the refund, in spite of telephonic conversation and assurances from Flipkart customer care executives.

                                  Instead, the seller is asking me to give my consent for sharing my Aadhaar details with some third party, which is a blatant abuse of my privacy. In no case, can anyone ask for such explicit consent from any individual.

                                  Therefore, this is to inform you that since it's an expensive device and in any case, such a mis-configured and physically damaged product cannot be accepted by the undersigned. If the seller continues to decline the refund, I shall be forced to assess legal remedies against the particular seller.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Sep 26, 2021
                                  Updated by ahana.kol
                                  Nobody contacted me.

                                  Flipkart customer support repeatedly fraudulently marking the concerns raised as resolved.

                                  This is fraud
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vijay0011
                                    Sep 15, 2021
                                    Report
                                    Copy

                                    Respected Sir/ Madam,

                                    This is Vijay Upadhyay this letter I am writing because I have lost my patience talking to your executives
                                    I have booked a Product Assembled 1 ST RC-IT-SOLUTIONS Core2 duo (4GB DDR2/320 GB/Windows 7 Ultimate/0.512 GB IntelShared Memory/15.1 Inch Screen/ASZC2D4GB320GB)(Black) Amount Rs. 10, 250 Free Delivery
                                    This Product got delivered on 7th September 2021 at my place and after receiving I made the cash payment to the delivery man and when I opened the parcel and tried to install the machine I found VGA cable was missing and CPU and Monitor was not working I requested for Return and Refund on the same day it got approved then next day on 8th September 2021 your Pick up Executive came and they said me that your product which you received and the image given to them is different so they can’t pick up and asked me to make another complaint of Product mis-match as they cancelled the pick up then I request a call back then your executive called me and asked me everything I mentioned her everything she said that it will go under defective product so I requested her to make Return & Refund Request from her end she did it, I requested her 5 times that your executive has mentioned that lodge a complait under product mis-match but she denied and said it will come under Defective Product it got approved for pick up then next day your Executive called me and said that he will not come for pick up as he said product is mis-match and rejected for pick up then again I Requested for Return & Refund under Product mis-match this time I have not received and approval and it was showing refund Requested so, again I requested a call back and talked to the executive he said your request is showing and it will be resolved by 19th September 2021 that time I said ok but next day I realised that it is too far then again I requested a call back and spoken to your executive she said that seniors are workig on your case but as you are facing problem I am taking your complaint and try to solve as early as possible and she said your case has been forwared to the Seniors and Seniors are working on it and she given me date that it will be resolved by 14th September 2021 I said her to mention about all the problems regarding CPU, Monitor, keyboard, VGA Cable, Product mis-match everything but on 14th September 2021 I received message sorry we are working on your issue it will be resolved on 15th September 2021 before 4:47 pm on 15th September 2021 I received a message at 4:47:43 Issue Update:we’re still looking into your concern with order OD[protected]and would like to thank you for your patience. Rest assured, we will resolve it by Wednesday, Sept 08, 2021. Track here: http://fkrt.it/dmASIzuuuN
                                    Request you to look into this and do the needful.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rupal Salvi
                                      Sep 15, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Banglore/Mumbai

                                      I would like everyone to be aware of the fraud activity which has happened with me. I didn't want to spoil the online shopping website name as once upon a time it was a trustworthy site @Flipkart @JagoGrahakJago_ @consumercourtin @FlipkartSellers @flipkartsupport

                                      I had placed an order for PUMA Rebound Shoes for Men on 27th July 2021 at 16:48 via flip-kart website as i proceeded further with online payment window. As soon as i punched in my details the amount was immediately deducted and my order was not placed. I have been trying to follow up for my refund. I was been told that i shall receive the amount within 7 working days after which their was no update from @Flipkart

                                      I tried getting in touch with them as i had received no email / calls from their FRM Team as i was been told by the customer service executive. After waiting for 7 days i was been told to wait for 8 - 10 business days as the process will take some time to resolve your issue. I waited as per the conversation it had been a month and yet there was no reply or update over my refund and still there is no update the customer care service are not at all bothered to resolve my issue.

                                      I have just been told we understand your concern but i believe nobody is. I don't think online refund really takes such a long time to return the customers refund. Till date its been 43 days i am following up for my refund and instead of working on the solution they are just sorry.

                                      Warm regards,

                                      Rupal A. Salvi,
                                      Oct 24, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2021
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit