Flipkart Complaints & Reviews

I purchased a motorola washing machine and after 6 weeks the gasket was damaged. I have been trying to avail of a repair service for 5 weeks. I have emailed and messaged and called Flipkart, moto support @Flipkart and Motorola. No one is taking responsibility and just issuing empty promises. A complaint is registered, messages sent to say i will be contacted by a technician then I receive a message within hours stating the complaint is resolved and completed. Nothing is resolved and no repair has been done, when I call to ask why this message has been sent, I am told lies that i refused to pay when no one has asked for a payment to be made or that someone has tried to contact me and I did not answer, again not true. Besides which where does it state to obtain service you have to answer a call immediately or at all. Motorola sold a product, and the understanding is there is a 2-year warranty, and repairs ought to be made by a company technician or the warranty becomes void. I have waited and I am now out of patience. There is no clear redressal procedure. No one answers questions or responds to emails. No supervisor returns a call. All empty words and promises. I have a call history and emails illustrating my attempts for service, communication and I am utterly frustrated with both Flipkart and Motorola who simply show no concern customer care and lack of resulting in high levels of stress. This is especially shameful when I have explained that I have recently been in hospital for surgery and instead of recuperating peacefully I am having to argue daily for a service which should be simple. Motorola are causing harm to y well-being with the failure to provide after-sales service.

There is an offer of Rs 1500 off on an Infinix Mobile using ICICI Credit card EMI transaction, but when I wrote my card details, it only gives Rs 500 discount. I checked the terms & conditions as well and I'm complying with all those, still not able to get the discount. Please help with this issue as soon as possible!

Why my orders are putting on hold when i am making payment prior to delivery and when calling customer support they are saying the 24 hours stuff that this will be resolved. previously it was cancelled. so not sure that this time it will get confirm. Please help. Flipkart service is now sucking. I am the customer from a very long time, near about 10 years....

Kindly send bill my order I'd is-OD[protected]
Because Motorola service centre ask me for this product bill

I have Ordered Iphone 14plus from flipkart on 7oct 2023 on 9th oct i recieved a notification from Flipkart that my order is out for delivery. But on same date at 10:22 pm I recieved a messege that the order has been rejected at the time of delivery. No wishmaster has contacted me on that date.
Now the price of that Iphone has increased. I need my order on my previous ordered price.

Maine apne papa ke liye poco f5 phone order Kiya tha Aaj do din ho gaye hai mera order shipped he nhi hua
Mere papa Australia ja rahe hai to humko phone jaldi chahiye..
Please aap mujhe warehouse ka address aur contact details de dein
Hum jakar warehouse se phone ko collect kr lenge...
Please help me

Dear Sir,
This is to keep you informed that I have purchased a new Acer Laptop, Serial No. UNK3JSI[protected]F70700 in your festive offer "Big Billion Days" with the clear understanding of exchange of my old Asus laptop Serial No. G1N0CV06921801F which was quoted at Rs.5600/- subject to verification from your technician vide tracking id FMPP[protected] of Ekart Logistics which was delivered today, ie 10/10/2023. While inspecting...

OD[protected]
OD[protected]
As per above 2 order I'd, had ordered 2 clovia women bra which trying to return but still no help from Flipkart to get this return since 17 September 2023. No one turned up to take back. My order mob number [protected].
Please help as it is almost a month now.

I have placed a order with flipkart, when it reached my location i was not available so i told delivery person that keep the parcel on reception. He asked me OTP for the product i have given him. But when i reached the hostel parcel was not there, so i have checked the recording then i realised deliver person has not kept the parcel on reception. when i reached the flipkart customer care for account exceutive number they have not provided me with the same neither helped me with the same. If some how i would have got the number i could have talked.
if needed video of the same i can provide

Hello sir ! I placed an order of an Apple Watch series 8 cellar with Flipkart ORDER ID is
OD[protected] . My friend received the product unknowingly giving the OTP first and then the Curier opened the box .But without the box opened, the Watch was missing . My friend made the video of inboxing . On the spot my friend refused the product and the Curier person took back it with him . I logged a complaint immediately to the Flipkart Customer care . PLEASE REFUND MY MONEY AS SOON AS POSSIBLE !

Thank you!

My product is faluty for that i reached to service centre they asked for invoice but I'm unable get my invoice because account is blocked. If flipkart don't unblock my account with in 1 day then replacement policy may expire and i not be able to replace my faulty product.

Have ordered an electronic item on Flipkart, did track it when it shipped but the funny thing was, the item was shipped to a different location far away from where I stay and then back to my locality, but it did show up out for delivery the next day in time, but the delivery guy never called or was i able to contact them, the call would cut off after a single ring and come up as busy every time I called throughout the day.

It's showing out for delivery for the second day as well, but the same problem where delivery agent is not reachable and the call cuts after a single ring saying the number is busy.

I live alone and it's an open box delivery, i cannot abandon work and stay for the delivery, I just was to call and confirm the time when or if the delivery agent will ever come to deliver the product so I can be home during the time period.

Hello Everyone, 2023 Big billion days i was ordered Samsung 336 liters Refrigerator booked while delivery time open the item its damaged piece i said delivery agent please replaced item they said OK next day order automatically cancelled my item without any information i called customer care they said if you not accepting item its automatically cancelled sir

if I accepted the damaged item after I raise query Samsung service doing repair in only inside machine only not outside repairs like dints & scratches, they are not covering.

Open box strategy: filpkart says if item perfect after only otp sharing to delivery agent.

if item damages, they not replacing item they easily cancel the item.

Now i am trying Buying my best price item price changed now they are saying keep trying sir nothing to do help.

Don't hurry in Diwali & Big Billion days sale Due if you buy best discount price if any item damaging they automatically cancel then price Increased.

Hi today I got a offer to buy iPhone pro max just 1592 and I buy this but after i relize this is fake website, his company name vaishali fashion and UPI is is [protected]@yesbank.[protected]@yesbank and UPI reference number[protected] and his bank name yes bank (ref id is[protected]

Date:[protected]
client number not given
Hi today I got a offer to buy iPhone 14 pro max just 1592 and I buy this but after i realise this is fake website, his company name vaishali fashion and UPI is is [protected]@yesbank. and UPI reference numberis [protected][protected] and his bank name yes bank

I have placed an order on Big Billion Day Sale i.e. 7th Oct 23 for an iPhone 14. I have already paid. The order was to be delivered the same day but I still haven't received it. It keeps on rotating within one flipkart facility to another. After speaking almost about 10 times now with their customer support on call, I haven't received my order. They seem to have zero knowledge on what's happening. I don't want any cancellation or refund. I want my order to be delivered.

I ordered a SAMSUNG REFRIDGERATOR from Flipkart on[protected]. first i paid 23990 through credit card and than again paid same amount to the delivery man. I called to your customer care and asked for the payment details. They said that payment is made through cash on delivery but my bank account has been deducted by the same amount and 23990 has been transferred to your flipkart account, . So i request you to refund my money as soon as possible.
Thanking you

1. Order was cancelled without informing me.
2. When I raise an issue ticket, they marked it resolved without resolving it.
3. After calling multiple times to customer care, they are lying that it was cancelled by me.
4. I have Mutiple call record where it can conclude.
Initially they told it cancelled by logistic team, then later they told it
cancelled by me.

Order ID: OD[protected]

I had ordered 4 pairs of curtains from flipkart but i just received one package containing a single curtain on 5th October, that too of different colour and size. All four orders were being shown delivered. I immediately contacted flipkart customer care the same day and was advised to return that single package. After that that package was returned but refund was issued for only one order, not for the other three orders.
I again contacted flipkart customer care and the customer care agent herself cancelled my order and advised me to wait and again return the items as “missing package”. I did as advised, but then I received a message that mu refund request has been rejected.
I again contacted flipkart customer care and was again advised by the agent Mr Asif to return the items as missing and assured that this time it may be done.
So i did accordingly but again the refund request was rejected and this time my account was also blacklisted.
Please look into the matter and issue my refund as i am feeling cheated and disheartened that paying in advance as a prepaid order was my fault.
Please see that i have been a regular flipkart customer and will not be lying for a small amount.

Hi team I purchased iphone 14 from big billion days on 7th oct after purchasing ticket worth 100. that time it was showing next day delivery iI thought it is fine next later that day on the day of delivery order got out of delivery but ekart partner didn't receive my calls second happened same for whole day their partner are not receiving calls what to do please suggest