Flipkart Complaints & Reviews

I have ordered 3 items on 5th May from flipkart. I had also made payment for these items. On 8th May the items have to deliver. On 8th May I received call from ekart delivery boy that your parcel has come & it will be delivered today. The contact no from where he was calling was this[protected]. But till now parcel was not delivered till now, and your delivery boy has updated the status in flipkart as Delivered the items. I want to know how you delivered the items without taking my consent or OTP or signature. & how can you update status delivered when you didn't delivered the items. This incident shows the careless of your company that under your company courier is not safe. And I will not give order through your company again. I had lost my faith on you. Your staff are cheaters & liars.
Please resolve my issue on urgent basis
My contact details are as
Brham Gupta
M: [protected]

Order ID:
OD[protected]

I ordered Flipkart Marq AC via Flipkart and it got delivered on 30, April, 2024. And installation date provided was 2 May 2024. On 2 may I called installation person and he said slot is not available. I called Flipkart support and informed about it. And they provided another date and it was on 5 May 2024. I again called installation person he did not pick up the call and just ignoringy calls. I informed Flipkart executivesany times about this but no action was taken. Simply they say we are checking with back end team. And they raised a high priority case that should have been resolved by may 9. But it was not resolved and installation was not done. I am really disappointed and feeling sick.
Even we cannot arrange any other person for installation as it voids the warrenty. They cannot provide the proper services, they cannot even contact their delivery partners

Installation is not done yet. And it has been 11 days since my product got delivered.

Hi, my name is Sherin, I have purchased a Godrej AC on 5th April 2024 from Flipkart and I have received it as a damaged product from delivery partner. The delivery boy told that is not a big problem, tomorrow the installation technician will come he will check and find out whether the product is damaged or not. If it is damaged the installation technician will authorise the return request. At present I am living abroad so the call will not get connected when installation technician calls me. However I have given an alternative number of my mother in the order details. But they are not calling to that number and she only knows MALAYALAM language. My replacement request was accepted by Flipkart but the delivery agent didn't came pick up the product and he didn't called me. Due to the Return TAT replacement got rejected on May 2nd. I am raising a complaint against the delivery agent and whole Flipkart customer service team for not providing me a valid solution. Everyone is either putting my call on hold or rejecting my call Everytime. I have all call records with me. Please help me. It has been a month. The product is kept in the same box since it has arrived. Neither installed not replaced due to poor customer service from Flipkart and delivery agent. I believe you will take a valid action against this problem. You can call me through my Whatsapp and can connect through email.

Hi, I purchased one LG AC from flipkart on 21st April. I got it delivered on 21st April 2024. It is still not installed after 16 days. Today, i reached out to LG to directly install it.

Ceeling fan work nhi kar raha

Mene flipkart se cp plus ka 1 camera order Kiya tha Jo ki kharab aaya tha or mene turant hi customer care ko call karke ise return kerne ko kha or unhone bola ho jaega 4 se 5 days ke andar or jab pickup date aaya tab koi banda pickup kerne nahi aaya or jab mene dubara se customer care ko call Kiya tab unhone bola sir aapko khud se hi seller ke address per item ko send kerna hoga, main kyu send karu, isse Accha Hota main local shop se product buy ker leta, flipkart or seller wale ne to paisa le liya or muje product kharab de diya or return bhi nahi ker rhe hai, please help me mere liye 1000rs bht bda hai, mera inhone 4 din ka majduri kha liya hai

I have placed a order from Flipkart for the samsung 301L refrigerator on 11th April 2024. And the product reached my city (Bangalore )flipkart facility on April 15 th 2024.initial product was damaged henceforth requested for replacement after which during 2nd also The flipkart delivery person checked and called me over phone and said, “the reached product is full damaged and scratches, so they are requesting a return ”. After that I have contacted flipkart regularly for the resolution, but flipkart gives different dates for the resolution at each time. Till now, I don’t receive the replacement order or my money yet. It’s a big scam and both the flipkart and the seller are cheating.I want refund amount of the refrigerator.its almost 22days over

On 16th April 2024, I ordered a laptop (Lenovo ThinkPad E14 AMD Ryzen 5 Hexa Core 7530U - (8 GB/512 GB SSD/Windows 11 Home) TP E14 Gen 5 Thin and Light Laptop) from Flipkart, Order ID: OD[protected],

After 4 days On 20th April 2024, I noticed that there are two very small dots on display. At that time I initiated a replacement request within 7 days replacement policy. In raised request, it was mentioned that technician visit date 2nd May 2024, replacement date 5th May 2024.

On 24th April 2024, Technician visited. He checked and confirmed the defect. He generated "E Report" and mailed on my registered email Id. That E Report pdf and 2 pictures of Dots uploaded on flipkart

On 27th April 2024, it was canceled without any reason. When I contacted to a flipkart customer service executive office for the reason, she told that it's canceled by the System. At the same day I generated 2nd replacement request which was cancelled on 28th April 2024 without reason.

On 28th April 2024, I generated 3rd replacement request which was canceled on 30th April 2024 without reason.

On 1st May 2024, I contacted to a flipkart customer service executive office for cancellation of request. She told flipkart backend team on your complaint. no need to raise replcement request. If you raise request the same will be happened. she told you will have to wait for backend team.

Today, I contacted to a flipkart customer service executive office for generating a replacement request. Executive Office told "it can not be possible becouse return policy for this product is expired. You should have to request same day or next day of cancellation date."

I am very hopeless. Kindly requesting you Sir/Madam take action on Flipkart. so that my problem could be resolved. Thank you!

I am greatly disappointed by the recent conduct of Flipkart. Without prior notification, they unilaterally shifted the EMI payment date from the 5th to the 2nd of the month. Consequently, I received a call on the 4th demanding payment, despite still being under the impression that the payment was due on the 5th, as per their previous communication via WhatsApp. This lack of transparency and inconsistency is simply unacceptable. Furthermore, the accessibility issues plaguing their customer service helplines only exacerbate the problem. It is imperative that Flipkart addresses these issues promptly and implements measures to ensure better communication and service reliability.

I purchased a stabilizer through Flipkart. It is still under warranty. It was damaged after 1 year and I sent an email on April 20, 2024.

It has been 15 days and I have not received any response from their technitian team yet.

Complain number: OR-C[protected]
Technitian number: [protected]

Their so called customer care number [protected] is invalid.

They don't respond through whatsapp number: [protected]

They don't have an escalation matrix.

Pathetic service and worst brand ever!!!

I odered ifb 6kg front door washing machine product (2)on 15 April it will delivers on 18 April installation and demo on 20 April that day on out of station I said 21 April he will told 22 come but he will come on 23 April 1 washing machine completed and second washing machine back side door bottom parts dent it’s explained by ibf machine he only say please replacement product after I put on replacement but product will delivered on may 2 but today(may 2) same like dent product delivered again how long I will payment rs 22990 send more than 17 days still I can’t use product again it’s take more than 7 days for replacement product

Order number ID - OD[protected]
I have on 04 04 2024 purchased 2*400 gms(800gms) of Himalaya Quista DN health drink. An amount of Rs. 1341 was also paid in advance, After delay of 3 days from scheduled date of supply the box containing Quista was delivered to me on 15.04.24.
But when I opened the box on 24.04.24 I felt that the weight of container is much less. When I cross checked the item it was found that I have been cheated by the supplier as they supplied 2*200 gm(400 gm). The size of the container was same as that of 400gm, deceptive and misleading.
The n short the supplier has cheated me sending 400gm after squeezing out price for 800gm of the ordered item. Eventhough I contacted Flipkart they refuse help me, despite a clear case of cheating.
I request you to help me to recover Rs.670 from the company with a compensation of Rs. 5000 as mental agony and distress.

I have ordered one 1.5 Ton split AC Voltas on 07 Apr order no with order OD[protected], however the product is not delivered and upon so many times calling customer care i am still not able to cancel it through Flipkart App. I have requested for cancellation and refund, but till now there is no positive reply and no confirmation about my refund.
Everytime date is being extended but no rep of customer care is giving me any confirmation its going to be a month and i felt cheated.
Req help me

Good Morning, Sir / Madam,

In October 2023, I purchased an HP MT v220w 128 GB Pen Drive and utilized it to store portable apps. However, I encountered an issue where the pen drive stopped displaying any data. In an attempt to resolve the problem, I formatted the pen drive, but it only showed 32 GB of storage capacity. Subsequently, after another format, the available storage further decreased to 17.8 GB. This unexpected reduction in storage capacity is causing inconvenience and requires a solution to restore the pen drive to its original 128 GB capacity.

I've followed the protocol outlined by both HP and Flipkart regarding the warranty claim for the product. HP has informed me that the product is deemed fake, which I've relayed to Flipkart along with the necessary email correspondence as evidence. However, despite providing the requested information, I have yet to receive a response from Flipkart regarding the next steps to resolve this matter.

Thanks in Advance.

Bought a mobile which is malfunctioning. Tried to return but not able to. Contact Customer care but no resolution.

Order placed on Apr 25, 2024
Order ID OD[protected]

Requesting a refund.

Thanks.

Dear sir/madam,
Today morning i received a call from flipkart [protected] at 8:41 am & again at 10:08 am and many other numbers from flipkart, they told me we have received a request for number change kindly press 1 for do not change the number - 1, pressed 1 after that they send otp & asked to submit (File attached), after that i received msg " you have successfully paid rs 7000 using flipkart pay later emi on flipkart.
I noticed the suspicious activity, informed that to customer service immediately but they said they can't cancel or return the product it is already purchased.
I requesting please take strict action against this & please cancel or return this item purchase & get my payment later money back to my account.
Thanks you.

On April 15th, I placed an order for a printer on Flipkart with an expected delivery window of April 21st to 25th. Despite the product arriving at my location before the 21st, I repeatedly received notifications throughout the delivery window indicating that the item would be delivered, only to be disappointed at the end of each day when it wasn't.

Finally, on April 25th, I received a call from the courier informing me that they couldn't deliver the printer to my home and that I needed to collect it from their office. This was unacceptable to me, as I specifically chose the home delivery option when placing my order. If I wanted to collect it myself, I would have purchased it directly from a store instead of online.

Despite contacting Flipkart multiple times, they were unable to provide a satisfactory solution. They informed me that their delivery partner claimed my location had narrow roads, preventing them from delivering the product. However, this excuse is unfounded, as parcels from various courier services, including Ekart Logistics, are regularly delivered to my doorstep without any issues.

I find it completely unacceptable that Flipkart and their delivery partner are resorting to false excuses to avoid fulfilling their responsibility. If they were aware that they couldn't deliver the product to my location, they shouldn't have accepted the order in the first place.

Furthermore, the excuse given by the delivery agent, stating that the product is too large to deliver, is absurd. Despite my repeated contacts with Flipkart regarding this issue, they assured me and kept me waiting until yesterday, when at 10:57 PM, I was notified that my product was cancelled without my permission or knowledge. Flipkart took no action beyond simply accepting the courier partner's explanation. Neither is my product too large to deliver, nor does my location have narrow roads. Now, Flipkart is requesting that I place a new order, but at an increased price. This displays a highly irresponsible and unprofessional attitude on the part of Flipkart. I demand that they fulfill their commitment and deliver my product to my doorstep.

The contact number of flipkart is[protected].
CIN:U51109KA2012PTC066107

Received a dead watch but Flipkart and jeeves tech team not responding

Flipkart provides pay later option to its valuable customers not only on flipkart assured products but on all products. My query stands unresolved with false to no information provided by Flipkart and its App. The company's customer care is fooling around with its customers by offering them products at a cheaper rate with low quality products. Secondly, a customer is offered to use flipkart pay later option for its purchase. credit limit about 40000. But the purpose is lost when this particular service from flipkart is made unavailable to the user for its purchase. This problem stands unresolved since 7 April 2024 and its been almost more than a month. Expects a customer to purchase by using a card or COD. If thats so, why will a customer use Flipkart and not other shopping sites for purchase. Technical issue from the company side, Customer suffers.
This happened even when i have never delayed in any payment made all the payment on time thats also this happened. After complaining they said it will be reopened in 2 3 days but after this much time its still not it is unavailable without any reason no delayed payment and all still it is unavailable

My two gets returned but refund not received even after multiple contacts with flipkart.