Flipkart Complaints & Reviews

[Resolved] Flipkart — invoice not showing for my order
Sudeep Namdev
Aug 21 2023
I purchased boat charger with order in oct-2022 and
Recently i noticed charging problem. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

Please look into this

I ordered a Smartphone from Flipkart in which it's Charging cable was damaged I request replacement from Flipkart but they are not accepting it please help

I returned three products on flipkart.the return is initiated but pick up is not done on mentioned date..it's mentioned pickup will be done on Aug 17..today it's Aug 21, still agent didn't came pick up the product..I raised complaint in chat of help section, but it didn't helped me..how to resolve this

My gift cards worth Rs 20, 000 (2 gift cards worth 10, 000 each) were deactivated all of a sudden without any reason after one day since I added them to my wallet and 2 days of buying them from the Flipkart app itself. @Flipkart, kindly give me a refund or activate my gift cards once again.

Flipkart acc. mobile number - [protected]

email - [protected]@gmail.com

No response on several complaint for the delayed replacement of a defective Geyser that I purchased from Flipkart. I have been facing water leakage issue from geyser and pressure valve since installation by flipkart's technician which I have appraised to their team on day one itself and despite multiple complaints raised, I have not received any response or resolution so far.

The main reason behind the delay in replacing the defective Geyser is the inability to uninstall the defective unit. I have been actively trying to coordinate with their customer support team to schedule the uninstallation and subsequent installation of the replacement geyser. However, this process has been incredibly slow and unresponsive, it has been disappointing to experience a lack of response and assistance from Flipkart.

This has caused moral harassment from flipkart and trust issue its service.

I appreciate your immediate attention to this matter and look forward to a swift resolution.

Please acknowledge the receipt of this and provide an update on the progress of my complaint as soon as possible.
Regards
kundan kumar
[protected]@GMAIL.COM

15th Aug 23 I had ordered a Lenovo Loq Laptop and the scheduled delivery date was 17th Aug 23. Its been more than 4 days till now no customer support assistance or no help from the delivery partner....

Against the order no. OD[protected] dated 23rd July 2023, for LDS Fashion Women Black, Red, Beige, only 2 pieced delivered and despite making number of complaint with their customer care, matter was not resolved .

My order is OD[protected]. I bought a new phone Infinix zero 5g 2023 at no cost emi from flipkart.It was an open box delivery and when delivery boy was come he open the phone box himself and take otp fast and he went immediately. When i come at my place and check my phone properly there was some scraches on phone without my touch. How it possible? I complain at flipkart but they denied because of open box delivery. But i dont have much time to check phone at the time of delivery. Now what i do? I think the phone is open for service... I felt cheated.. I just want new phone nothing else.. plz help me. They call after some days and say that they change my phone. The phone was delivered already but not come suddenly the replacement was cancelled by seller. I again raise complaint But till now no any movement from flipkart. Already 1 months emi was done. Now i want compensation for harassment. Plz give my money back. I don't want damage phone take your phone.

Ekart rejected my return request saying that the product is mismatched. But nobody from Ekart has visited to me for picking up the product. This is my tracking id FMPR[protected] for Mi Redmi Prime Exchange. The last day for return is ending soon but Ekart rejected my return request without visiting for pickup.And in the message it was told that product mismatch. But nobody from Ekart visited to me.I need refund now. I talked with Flipkart customer care but they didnt help me

On December 27, 2021, I received a notification from the Flipkart app that my cancellation request for a webcam cover had been accepted. However, I had not actually made a cancellation request. I then received a WhatsApp call from a number (+[protected] from someone claiming to be from Flipkart. The caller said that he had come to return the webcam cover but that my phone number was not reachable, so they had called me on WhatsApp. I told the caller that the webcam cover had already been canceled and hung up.

The caller then pinged me again and asked for a PIN so that they could cancel the order. I was busy in a meeting and did not think clearly, so I gave them the PIN. The caller then used the PIN to order a number of Myntra gift cards using my Flipkart Pay Later account.

I am very concerned about this fraud. I am not sure how the fraudster was able to access my Flipkart account, but it is clear that there is a problem with Flipkart's authentication process. I am also concerned that the fraudster knew exactly what I had ordered last time, which is impossible without having access to my Flipkart account.

The fraudster also asked me to share the OTP that I received from Flipkart to cancel the order. I should have known better, but I was busy in a meeting and did not think clearly.

I have already contacted Flipkart customer service and they have registered my query. However, it has been more than year and I have not received any help from them they just ask to pay money. I have also filed a cybercrime report and given a written complaint to the nearest police station.

It has been more than a year since my CIBIL score has been drastically impacted due to this fraud. I have been receiving calls from banks and creditors, and I am being constantly harassed. I have called Flipkart several times and asked them to escalate the matter to their higher management, but they have not done anything. It seems like they do not have any proper channel to solve these kinds of problems.

I am writing to you today in desperation. I am just a freelance teacher and I do not have a lot of money. I am also very worried about my future.

Thank you for your time and attention to this matter.

Regards,
Mukesh
[protected]

I have ordered the moto e7 power cover. Received cover is undersize and reprinted cover with quality

I was ordered a GoPro cam worth of 24k in the freedom sale (actual price 27.5k) unfortunately they canceled my order having without any reason and I reached out to the Flipkart customer care over the issue but they are not provided any solution in this issue and they offered only 500INR coupon. I think it’s totally a scam from Flipkart they just want to create high in public to get the customers by fooling peoples in India. Recently millions of people facing such issues over the same. Kindly govt of Indian and consumer court have to look into this scams

I am pay the amount rs.596 mobile. I am pay to Google pay Bharat marchay name

My Flipkart pay later account is block due to non adherence
I don't understand why I clear my all dues in time
From 2-3 months it showing block

I ordered mobile with exchange of old phone discounting me 1000 rupees. Delivery agent called me to come to his office for exchange and to collect new mobile. I asked him that i paid 100 rupees for exchange pick up so come to my home. He threatened me that if i will not come to his office in 10 min he will cancel my order. I purchased it on sale so reached to his office where he misbehaved with my younger brother as i was out of town. He denied to take my exchange mobile and my brother waited for 3 hour in his office. Then i asked my brother to come back to home and i complain his misbehaviour in flipcart customer care. Then he calld me in evening and asking me to come to his office with money then only he will give me my parcel otherwise he is cancelling it. And when i requested he asked his mate in background that cancel his order with abusive language. It was my worst experience of my life. Flipkart not even supported and asking 4 days to solve this issue. Worst app ever. Once i clear with my order i will never ever order anything from Flipkart. I really felt like abused after this incident.

Ordered a hand sleaves 7:37 am on aug 19 2023. of amount 88rs.
Money deducted still order not placed
Need a refund or order to be placed

The laptop I bought from Flipkart order noOD[protected] defective so I requested a replacement then the technician came and issued a dead on arrival certificate but Flipkart rejected the replacement request and i have placed another replacement request and contacted Flipkart and uploaded the doa certificate.Flipkart told me that there backend team cancelled my replacement as my reason is not sufficient (the laptop is not powering on) ..infact they are delaying the process I have already filed a complaint with national consumer helpline

I purchased Mobile phone in Sep-2022. Recently I lost the phone and I need the IMEI no mentioned in the invoice for police complaint
The invoice is lost and also not found in my registered mail id. I checked in Flipkart under my order but for this product invoice option is not showing.

Registerd Mobile: [protected]

Infinix Zero 5G TURBO

Dual Loud Speakers not Available as Mention in the Description. RETURN MY Product AND REFUND MY MONEY...PLZ PICKUP MY PRODUCT AND REFUND MY MONEY..

AS Mentioned In the Product Specification: Hi-Res Audio with Dual Speakers Audio System.

But This Mobile phone Does not have Dual Loud Speakers.

Return My Product and Refund my Full Money..

Infinix Zero Ultra Product also mentioned dual speakers in flipkart app, Zero ultra product actual have dual speakers, but infinix zero 5g 2023 Turbo product does not have dual speakers. but Mentioned in flipkart app that this phone have dual speakers.

I bought mi x pro tv from Flipkart on 11th Aug. It was delivered on 12th and it's screen was broken so it was sent for replacement. They took 4 days to replace the item and installation was promised next day on Flipkart. But there has been 2 days and there are no update regarding the status of installation.
Flipkart customer support just escalate the issue but no resolution is done. Instead of solving the issue they told me to call mi and Jeeves installation services, I tried but they told only flipkart can resolve it.
I can't even return the item as Flipkart doesn't let me return the item and stuck with the tv without any installation.
I need resolution and compensation for the time and energy I have wasted in the matter.