Flipkart Complaints & Reviews

I had ordered a jacket from Flipkart and I had received that jacket in different size as well as it's style, look is was little different and the payment of that jacket has been made by Flipkart pay later. When I try to return this jacket my Flipkart account get blocked and I am not able to return this item as well as I am not able to pay Flipkart pay later due amount. But the main thing is that why should I pay bckz I hadn't receive what I have ordered. Please check this issue ASAP
Order I'd - OD[protected]

Sir
Flipkart block my id
They sent a email that i have raise high no. Of return request

I ordered product in big saving sale and they sent all different and bad product with bad packaging also
I raise a complain about bad packeging but they feel sorry and promise not happen again
Then i orderd product again and after delivering they block my id and i m not able to open it
Sir my money are there in account
Please fix my problem today onwards please sir its urgent please tell them to unblock my id

Sir please tell them to unblock my account
I will keep all bad product also
I never return again but please unblock my id
I have 10000 gift card money on that
Please unblock

Your valuable customer

Id :- [protected]@gmail.com
Number [protected]

Sir
Flipkart block my id
They sent a email that i have raise high no. Of return request

I ordered product in big saving sale and they sent all different and bad product with bad packaging also
I raise a complain about bad packeging but they feel sorry and promise not happen again
Then i orderd product again and after delivering they block my id and i m not able to open it
Sir my money are there in account
Please fix my problem today onwards please sir its urgent please tell them to unblock my id

Id :- [protected]@gmail.com
Number [protected]

I have ordered a phone Poco F3 gt on 25.07.2021 from flipkart. The seller is Truenet Commerce. The order was supposed to be delivered by 29.07.2021. But the order was not packed till then and the delivery date became 03.08.2021.
As of today 02.08.2021, the product is neither packed and upon calling customer service since last three days, they have updated the delivery date to 05.08.2021. My order I'd is OD[protected].

I want to receive the product anyhow and it's price has also increased now. So please resolve my issue as till the order reaches me, i will be worried.
There is no explanation on why the order is not shipped till now. Neither anyone is confirming that I will get the order guaranteed by 05.08.2021.
I need the product urgently as my other phone has stopped working. Kindly revert back and solve it as soon as possible. Thank you

The issue that I have experienced was: Delaying service indefinitely
I also purchased your protection plan as per t&c they have to refund if they can't clear the complaint in one month

It occurred on: 18/06/2021

I need the solution on Flipkart assured date that is 2nd aug
Either replacement or refund need to happen on this day, there is no postponding of antother dates its more than one and half month they postponding the date simply

I look forward to your prompt response on this matter.

My phone number is being used by some other person "Archana Srivastava" whom i don't know and never ever shared my mobile number as well. Flipkart customer care is unable to resolve the same and keep on saying that you have only done that and we can't help you in any way. Tried all the possible way but still that number is there with other person and i am keep on getting the notifications/calls for those orders.

Please resolve it.

I have ordered an Apple iPhone 12 mini(128) with EMI option from Flipkart with order No - OD[protected]. Flipkart is keep on postponing the delivery date and not even providing any resolution. As i have opted for EMI, the bank is already started charging me the interest charges.
As i discussed with flipkart customer care, they mentioned in case the order get cancelled then they are not going to bear the interest charges which will be around 2200. It's like they are keep providing false promises and not delivering the product and customer has to pay unnecessary charges because of such activities.
Please help.

I've ordered a product on 24/07/21, paid online. the product is still not packed as of 02/08/21. The promised delivery date was 29/07/21 by Flipkart. and now it has been changed to 4th Aug 21.
The seller's name is - Truenet Commerce.

I've already paid for the product and received multiple call backs from customer care. All they said is cancel and re order. This is such a worst deliver y experience i ever had.

I want my product to be packed and shipped as soon as possible.

I have ordered a product and I'm having issues with it... so I asked for a replacement

Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

I do not understand what kind of verification they are referring to?

If I had ordered the product, it is me who is returning it. For What, the verification is needed.

Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

You are just a e-commerce site how can you ask for id proofs... there is no rule like this

It's also against my privacy
Sorry but I cannot share my id proof

Please kindly replace my duopods, I'm an old Costumer of Flipkart

Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

Kindly, please replace/refund my item

Order ID - OD[protected]

I have ordered a product and I'm having issues with it... so I asked for a replacement

Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

I do not understand what kind of verification they are referring to?

If I had ordered the product, it is me who is returning it. For What, the verification is needed.

Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

You are just a e-commerce site how can you ask for id proofs... there is no rule like this

It's also against my privacy
Sorry but I cannot share my id proof

Please kindly replace my duopods, I'm an old Costumer of Flipkart

Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

Kindly, please replace/refund my item

Ordered of havells hair dryer my order Id is OD[protected] Today I got received this order which is also late by 1 day bt that is ok but when I unboxed it, in the box of havells which is also not sealed I received nova which is also used and broken.It is the first time ever I faced this issue before this order I shopped multiple times with Flipkart even previously I also purchased mobile phone and some other things.Seriously this time I am very disappointed with its service. I have contacted the customer care executive and she said it can be replaced by 4 aug I just want to be replace it as soon as possible and I request you to improve your services otherwise you can lost your valuable customer.

My old number is lost and i have a new number i want to update my number and dont have access to my old number for otp . i cant use my super coins due to it

I ordered the product on 26th July and made the payment through "Pay later" mode provided by my bank (ICICI). I cancelled the order since flipkart has 0% policy to make sure your product gets delivered on time. I have worked for flipkart for a month and this is a true story. Only dates are provided and nothing else. Total amount which needs to be refunded is 5399/- . No action has been taken yet.

Sir mera account deactivated ho gya he please activate my account

Ordered Mac Mini from Flipkart on 17th July 2021 and it was delivered as scratched and dented. The physical damages were immediately highlighted to Flipkart and even the replacement also was of similar pathetic condition.

Flipkart approved the return and asked me to wait for pickup on 25th July 2021. But the pickup guy never came and everyday did false update of missing contents.

I had repeatedly mentioned that nobody is coming for pickup but Flipkart didnt care and cancelled my return request thrice. It is more than 15 days my amount is illegally withheld by Flipkart while their merchant is happy selling me a damaged and refurbished Mac.

Everyday their pathetic customer service claims to escalate the concern and some team would look into that. But till date not a single resolution has been provided yet.

Hii My name is Deepanjali..
Email id- deepanjali.[protected]@gmail.com
I am a regular user of flipkart and do shopping every month using flipkart pay later..and pay it before due date, always on time as can be shown in my track records also..
So for June pay later amount which needs to be paid in July, I opened the app as to make the payment and saw a late extra fee of 300 Rs.I called the customer care and told them about the issue and informed them that there was some issue in my mobile and I paying it today but please remove my late fee amount Rs300..but they told me that you need to IDFC bank for the removal of late fee of 300 Rs. I also asked the executive to make me talk to the senior but they cut the phone...3 times same thing happened..

Firstly, why should I pay extra fee of 300 when I m clearing dues..

Secondly, why I should talk to IDFC when I have shopped from Flipkart and not IDFC..

Thirdly such poor management and executive who don't know to talk and instead of transferring call to senior just cuts the phone everytime..

Is this how you deal with customers??

Still I have made the payment but wanted help to Kindly refund the extra paid fees of rs 300/-

Order delivered without installation they updated fake installation made me suffer for more than ten day complaining about the issue

Team,

Very dis-appointed with the flipkart service
I bought a TV which is 60k worth its been 20+ days [Still in BOX]
so far 4 people came - 1 to deliver, 3 to check in this pandemic situation as the TV is not turning ON as expected

I raised a complaint with in 3 to 4 days after i received TV based on the technician visit as he confirmed that its a faulty one

I was keep on calling customer care everyday & the update is like will get a replacement
But all of sudden today i see it was canceled

TV still in BOX

I am feeling very disappointed with the service & customer care team started disconnecting the call

I need some one who can help me on fixing the issue

Thank you
Prakash
91-[protected]

I have resolved all my dues in my flipkart paylater account . but still flipkart wrongly reported my outstanding dues to rs 1680. Due to which my credit rating came down from 810 to 770..i have called flipkart customer care but they put my call on hold and disconnected the call. Such poor responce from flipkart is no expecred

Hi,

I ordered a oppo reno 6 5G phone during the 27th July 2021 (Order id OD[protected]. The expected delivery was on 31st July 2021.

The delivery status in the website has not changed since 31st July, its still showing "dispatched to motherhub_csk".

The whole day i am waiting for the phone. There is no proper updates from flipkart after made many follow up