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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 689

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S
Sharad Yadav cc
Jul 31, 2021
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I want to return my package but it asks for adhar card details which i am not sure on giving. Pls help
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    ibnuhussain
    Jul 31, 2021
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    21st July i recieved a Treadmill from flipkart own brand Adrenex. When opened for assemply the product is not complete it was a 4 in treadmill and parts of stepper (1 of the 4 Exercises) was missing and the handle of treadmill is also missing. I have been terying to contact with resolve my issue and it's been 10days and the product is not even picked from my home for return. I dont know what to do. The support Cell is arguing for more time i dont know a well reputed brand in india can deal customers like this. Pls make it fast in this pandemic situation holding more than 10, 000 of our money is not moraly a good business plan.
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 01, 2021
    Flipkart Customer Care's response
    We will revvert on it.
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      Mangesh_Munge
      Jul 31, 2021
      Resolved
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      Address: Pune

      I have ordered Oppo Reno6 5g mobile on 28th of July. It was showing delivery date 31st July. But till today (31st July) order is not shipped so how I can get order on delivery date. When I called customer care they first said issue will be resolved by 4th August. Now today they given date 5th August. This is very worst service I have ever seen. Also I haven't received any message after order placed but in app it is showing placed.

      Order ID : OD[protected]
      Complaint No : IN[protected]

      Please try to resolve it ASAP. Total Payment made advance.
      +1 photos
      Sep 3, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        B
        bidyut.sahaji
        Jul 31, 2021
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        Address: BENGALORE

        Hi
        Team this is Bidyut sahaji and My concern is that i complaint a with issue Flipkart pay later service but no Resolution from Flipkart Pay later service loan Sanction Amt 3000/- from IDFC first bank but in cibil show 1000/- the main Problem is that in month of 5th may 2021 Due amount was 1559/- and minimum due option also there i spoke wilth flipkart CC they tell me can pay minimum it will be not impact on cibil score and i pay that when check my experian score its show over due 3098/- its totally wrong input i reach IDFC cc care they tell me that what flipkart updated IDFC first bank updated the same that mean Flipkart doing fraud with the minimum due which i pay Flipkart not updated to IDFC bank for that Reason its impact experian score score down 781 to 685 plz look at this matter and solve this Asp.
        +2 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 01, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Aug 02, 2021
        Updated by bidyut.sahaji
        DEAR FLIPKART TEAM,
        WHEN IT WILL BE RESOLVE I TALK TO IDFC CC BUT NO FAULT FROM THEIR END HOW TIME IT WILL TAKE .
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          ajayjdv
          Jul 31, 2021
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          I have ordered a Laptop from Flipkart on 27 July 2021! But its not packed yet .Seller has not yet packed the product . Today is 31 July 2021, then when will it be going to delivered! Disappointed with Flipkart . Prime members are getting delivery in 2 days . Inspite of being Plus member, it is of no use. Not expected this from Flipkart.
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            O
            Om singh1977
            Jul 31, 2021
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            Address: Flipkart India
            Website: www.flipkart.com

            I'm trying to buy a laptop called 14s dq3018tu at Flipkart from last 1 week at need laptop for my exams which going to be in next 2 weeks but from last 1 week I'm trying but they r not delivering at my location I'm tried of trying daily.
            Flipkart customer support has been notified about the posted complaint.
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              V
              Vaibhavi V Shinde
              Jul 31, 2021
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              Address: Flipkart India

              Hello,
              please note : Due to this COVID people are taking undue advantage of their customers'. Calling them from dummy/false contact numbers pretending to be Customer Care of Flipkart, and many other companies etc, . where we try to contact these companies, there is no option to press to talk to customer care or even if there is in some companies, they don't receive the call or don't reply to my mails as if it has been mentioned or told prior to someone not to receive or reply to particular numbers or e-mail IDs.

              I had ordered Sony Xperia Mobile Batteries Quantity - 2 on Monday, 07.06.2021 with the order IDs. OD[protected] and OD[protected] But, on Sunday 13.06.21 I received wrong product instead of right product i.e. Samsung Mobile Battery Quantity - 1 and I paid amount for my original order INR 1598/- So, I had to replace the wrong product asking for my original order. Flipkart placed 2 different replacement orders for my original orders as I had ordered Sony Mobile Xperia Batteries Quantity - 2 As I had received only one wrong battery I did replacement with my original product. But flipkart placed 2 different replacement orders asking for pickup and replace each time. On 20.06.2021 I had one successful replacement with this replacement ID. Replacement ID:[protected] But when another replacing product arrived the delivery agent asked for another pickup where I received only one wrong product instead of 2 right products, as I mentioned above. So he had to go back and he cancelled the product. This is the replacement ID. Replacement ID:[protected] So, as for now my INR 799 are pending with flipkart. I think this will resolve this issue and refund my amount of INR 799/- ASAP.

              I already have lodged complain against cyber crime, e-mail and other accounts hacking, gmail accounts, paypal, skrill, facebook, social media accounts hacking & fake accounts creating, controlling the websites or customer care where I try to work or shop online by stalking, abuse on the name of religions, languages, castes, marriage, career, simswap by misusing my IDs from such platforms or mobile network provider service centers by making groups and contacting some people from my (Dombivli, Thane, Kharghar, Kolhapur) city, neighborhood, schools, colleges, jobs, classes, relatives as these wanted to ruin my career, marriage, reputation, character, contacts, where they failed in doing so, so they are doing it even more as if these have rights on me or my parents or things which I do. As per their thinking I need to keep contact to such groups of boys, girls, men, women whose name I will mention for further investigation, where these can do any crimes of abusing a girl (me), listening her personal conversations, using her government identity cards, stalking her, imitating her only, ruining environment of wherever she goes jobs, classes, social media, contacts. My lodged police complaint is still not been solved. These particular group of people don't let me contact to anyone or go ahead by my own in my career or marriage or creating my own teams/contacts, reputation, social status. I was living in Dombivli in my parents house and I have shifted in Kharghar in my parents house only on 27th February 2020. My parents along with my brother shifted to Kharghar in August 2017. Wherever I am living, people living in front of my window stalk me or people living above or below our apartment stalk me, my internet activity, in this sense many unwanted boys with the help o[censored]nwanted girls try to ruin my pure character, reputation, image, abuse me verbally, physically, socially, economically on the name of marriage, career, religion, languages, caste and so on. I am correct and these people are wrong and doing unlawful activities which can be seen in every proof I will upload. Kindly understand my concern and resolve my issue ASAP. It would be of much help.
              Thank you and Regards,
              Vaibhavi Shinde.
              +6 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 01, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "A Mobile Battery For Sony Xperia Z2"
              was delivered to you on "June 20, 2021''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Have a nice day!
              Aug 01, 2021
              Updated by Vaibhavi V Shinde
              No, Kindly read the message and proofs again, I didn't receive another replacement product which has been cancelled by delivery person himself, one mobile battery hasn't been received. my paid amount of INR 799/- is pending with Flipkart. Flipkart is supposed to give me my money back INR 799/-. Kindly go through your database and check it again.
              Check the attachments below.

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                V
                Vaibhavi Shinde
                Jul 31, 2021
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                Address: Flipkart India

                Hello,
                please note : Due to this COVID people are taking undue advantage of their customers'. Calling them from dummy/false contact numbers pretending to be Customer Care of Flipkart, and many other companies etc, . where we try to contact these companies, there is no option to press to talk to customer care or even if there is in some companies, they don't receive the call or don't reply to my mails as if it has been mentioned or told prior to someone not to receive or reply to particular numbers or e-mail IDs.

                I had ordered Sony Xperia Mobile Batteries Quantity - 2 on Monday, 07.06.2021 with the order IDs. OD[protected] and OD[protected] But, on Sunday 13.06.21 I received wrong product instead of right product i.e. Samsung Mobile Battery Quantity - 1 and I paid amount for my original order INR 1598/- So, I had to replace the wrong product asking for my original order. Flipkart placed 2 different replacement orders for my original orders as I had ordered Sony Mobile Xperia Batteries Quantity - 2 As I had received only one wrong battery I did replacement with my original product. But flipkart placed 2 different replacement orders asking for pickup and replace each time. On 20.06.2021 I had one successful replacement with this replacement ID. Replacement ID:[protected] But when another replacing product arrived the delivery agent asked for another pickup where I received only one wrong product instead of 2 right products, as I mentioned above. So he had to go back and he cancelled the product. This is the replacement ID. Replacement ID:[protected] So, as for now my INR 799 are pending with flipkart. I think this will resolve this issue and refund my amount of INR 799/- ASAP.

                I already have lodged complain against cyber crime, e-mail and other accounts hacking, gmail accounts, paypal, skrill, facebook, social media accounts hacking & fake accounts creating, controlling the websites or customer care where I try to work or shop online by stalking, abuse on the name of religions, languages, castes, marriage, career, simswap by misusing my IDs from such platforms or mobile network provider service centers by making groups and contacting some people from my (Dombivli, Thane, Kharghar, Kolhapur) city, neighborhood, schools, colleges, jobs, classes, relatives as these wanted to ruin my career, marriage, reputation, character, contacts, where they failed in doing so, so they are doing it even more as if these have rights on me or my parents or things which I do. As per their thinking I need to keep contact to such groups of boys, girls, men, women whose name I will mention for further investigation, where these can do any crimes of abusing a girl (me), listening her personal conversations, using her government identity cards, stalking her, imitating her only, ruining environment of wherever she goes jobs, classes, social media, contacts. My lodged police complaint is still not been solved. These particular group of people don't let me contact to anyone or go ahead by my own in my career or marriage or creating my own teams/contacts, reputation, social status. I was living in Dombivli in my parents house and I have shifted in Kharghar in my parents house only on 27th February 2020. My parents along with my brother shifted to Kharghar in August 2017. Wherever I am living, people living in front of my window stalk me or people living above or below our apartment stalk me, my internet activity, in this sense many unwanted boys with the help o[censored]nwanted girls try to ruin my pure character, reputation, image, abuse me verbally, physically, socially, economically on the name of marriage, career, religion, languages, caste and so on. I am correct and these people are wrong and doing unlawful activities which can be seen in every proof I will upload. Kindly understand my concern and resolve my issue ASAP. It would be of much help.
                Thank you and Regards,
                Vaibhavi Shinde.
                Flipkart customer support has been notified about the posted complaint.
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                  N
                  Nayak@123
                  Jul 30, 2021
                  Resolved
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                  Resolved

                  Address: R-40 mangol puri new dehli-110083

                  Sir mai shiv kumar maine ak jins ki paint order kiya tha apne frnd ke mobile se [protected] ye uska number hai . Reffer no od[protected] hai ye order 28/7/21 ko kiya tha but mera paisa cut gya but order nhi dikha rha tha to maine usi time customer care ko phone milaya but call nhi lga. But mujhe usi time return call is number se [protected] aaya or usne bola mai flipcart se parmod bol rha hu apki kya smsya hai btaye to maine unse bola sir maine ak jins ki paint order kiya tha mera 539 balance cut gya h but order nhi dikha rha. To usne bola ok apka paisa return ho jayega but apko apna or koi phone us krna hoga jisme pay phone ya paytm ho to maine apne dehli ke number use kiya vo number [protected] hai. Uske bad usne bola aap ak aap download kre Anydesk to apkA paisa return hoga to maine app download kiya or uske bad usne paytm kholne ke liye bola to maine paytm khola uske bad usne bola uper code 19621 dalo or niche refund money cod 19621 dalo to apka paisa return ho jayega. Uske bad paisa to return nhi hua but do bar 19621 balance cut gya or uske baad 10000 thousand five bar kat gya or total 90000 thousand cut gya. Sir apke kisi employ ne mere frnd ka data number link kisi ko share kiya hai kyonki maine sahi customer care [protected] milaya tha but vo cut gya meri unse bat nhi ho pai lekin just uske bad hi mujhe return call aaya flipcart customer care bankar aaya or usne mere account ka sara paisa uda diya .sir mai varansi chaubepur ka nursing student hu vo sab amount meri college fees thi but ab vo mere pass nhi h please apse request hai ki aap sahi karwai kre taki apke nam se koi kisi ko fraud na kre. Nhi to koi bhi flipcart se order nhi krega or meri apse vinti hai ki aap shi enquiri kre taki mujhe mera paisa mil jaye taki mai apne college ki fees pay kar sku. Sir apke isme jroor koi fraud h jo apke customer ka data link share krte h or hamare sath fraud hota h kyonki jab maine order kiya tha tab us time server down hogaya tha tbhi kisi ne hamara data like apke yaha se share kiya kyoki sir customer care ke call milane ke turant bad mujhe is number [protected] se uska call aaya or mere sath fraud hua plz apse request hai aap us fraud ko dhund kar uske khilaaf skt se skt karvai kre. Taki hme flipcart se shopping krne mai dar na lge mai bohot garib hu sir 2years kam krke maine ye paisa ikkaktha kiya tha taki mai course krke achha bn sku agar mujhe ye paisa vaps nhi mila to mai college fees pay nhi kr paunga or mujhe bina nursing diploma ke vaps jana padega. Plz sir help me 🙏plz
                  +8 photos
                  Sep 4, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 01, 2021
                  Flipkart Customer Care's response
                  We will revertt on it.
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                    S
                    ShreyGupta
                    Jul 30, 2021
                    Resolved
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                    Resolved

                    I would like to raise an official complaint regarding the poor service and customer negligence from Team Flipkart

                    Tracking ID : FMPP[protected]

                    Order was expected to be delivered on 30th July, the same was reflecting in the flipkart and ekart portal till 5:00pm.
                    All of the sudden the order delivery has been postponed to 2nd Aug.

                    As visible in the tracking details the consignment has reach Gurgaon at 5:47 am on 30th July. Also the delivery location is in Gurgaon sector 38.

                    There has been no calls, notification or justifications offered by the vendor pertaining to the delay.

                    Also Flipkart's telecaller agent hung up the call post listening to my concern. (No : [protected])

                    Extremely Poor Support and Services !

                    Unhappy Customer
                    Sep 1, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 01, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      ankurmahe2
                      Jul 30, 2021
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                      It has been more than a year that my flipkart affiliate commission has not been given to me. All amount is approved. All documents have been submitted and they have also verified and mailed confirmation. But then also now 3 months passed from this confirmation mail they are not issuing affiliate commission.

                      I am feeling suicidal now because 90K is big amount for me

                      Registered Email ID: [protected]@gmail.com
                      Tracking ID: ankurmahe
                      Flipkart customer support has been notified about the posted complaint.
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                        Sunilkoundal20
                        Jul 30, 2021
                        Resolved
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                        Resolved

                        Address: Banglore
                        Website: www.flipkart.com

                        I have ordered a mobile phone and two smartwatches, after the second day it was cancelled automatically. Here is the detail of the order:- OrderId: OD[protected], items- Realme x7 Max 12GB+256GB, huami Amazfit GTS smartwatch, Honor band 6. When the order was cancelled then again, I only included mobile and one smartwatch with order ID: OD[protected] and the same happened again. It was Big Saving days and there were card offers that ended up today. Flipkart - You're wasting the time of your customers? what would be the fun of your Big Savings day?
                        +1 photos
                        Sep 13, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2021
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 23321 + 8 on July 30, 2021. It will reflect in your credit card by Aug 11, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                          Saravanan9500
                          from Powai, Maharashtra
                          Jul 30, 2021
                          Resolved
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                          Resolved

                          Address: Pengaluru.karnataka
                          Website: Www.flipkart.com

                          I am order flipkart website one set fogg perfume. Coming my order but product demaged and not original. So i am telling customers support team return my product. I am waiting four days above. No taken my product and no refund .so please help your side my refund money refund amount rs 460
                          +2 photos
                          Sep 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 01, 2021
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the order ID". Hope to hear from you soon.
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                            Vinay55533
                            Jul 30, 2021
                            Resolved
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                            Resolved

                            Address: Bangalore

                            I had ordered apple AirPods Pro in Flipkart on July 09 and I received the item on July 13 but when I unboxed I was shocked that I couldn’t find the accessories inside, so I raised a return request and seller had approved my return request and they promise to provide me a replacement by 17th of july, I waited till 17th July no response from Flipkart, again I got a call from Flipkart and they told me due to operational issue your replacement got canceled and they will provide me a proper resolution by 26th july
                            But till now no response from Flipkart
                            So I request Flipkart to give me a proper resolution as soon as possible
                            Order ID-OD[protected]
                            Registered email ID- [protected]@gmail.com
                            Aug 24, 2021
                            Complaint marked as Resolved 
                            Got a proper resolution
                            Flipkart customer support has been notified about the posted complaint.
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                              Soubhik Karmakar
                              Jul 30, 2021
                              Resolved
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                              Resolved

                              Address: Serampore

                              I have ordered a smartphone from flipkart on 26th July 202(Order id OD[protected]. The Smartphone which i have ordered was done by exchanging my old mobile. The delivery agent told my dad (as i was not at home) that my old device is damaged. Actually the hole of the microphone of the mobile was called damaged by the delivery agent and that was totally wrong. After that I called him and after several Urgumemt he admitted that it was his fault and the delivery will rescheduled for 30th July. Now today on 30th July I called him and he told there is a technical problem for which delivery wouldn't be done today. After calling the flipkart executives no resolution done. I am submitting screenshot of my order for future reference.
                              +1 photos
                              Sep 3, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 01, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Payal Bhargava
                                Jul 30, 2021
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                                Ordered a MI phone with above order Id. The order was in exchange offer. The delivery person came today. I asked him to show me the box and I would give the old phone for checking. He was reluctant to even show the box.
                                The old phone is working with no dents. The paint chipped as it's old.
                                Still he said its dented. I took back the old phone and asked him to cancel the order.
                                Till now the order status is item yet to be delivered.
                                Video of old phone is attached.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Rityansh
                                  Jul 30, 2021
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                                  Sir I ordered 3 item of OnePlus Bluetooth earphone and also payment done of three products but I received only 2 product
                                  Sir there are no any help for me by costumer care regard this thing
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Preeti Khot
                                    Jul 30, 2021
                                    Resolved
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                                    Resolved

                                    Sudesh OD[protected] ordered Reno 6 5G from flipkart website and it is not even packed I had ordered it on 23 JUL 21 and I was given delivery date of 31 JUL 21 but today is 30 JUL and the product is not even packed please deliver the product as soon as possible.
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Product has delivered
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 31, 2021
                                    Updated by Preeti Khot
                                    Today is the delivery date of my phone but it's not even packed when will going to receive my moblie the seller name is xonight ecommerce
                                    Jul 31, 2021
                                    Updated by Preeti Khot
                                    For flipkart the email address is [protected]@gmail.com
                                    Ph- [protected]
                                    Order id- OD[protected]
                                    Verified Support
                                    Jul 31, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Jul 31, 2021
                                    Updated by Preeti Khot
                                    But I want my moblie ASAP by 6 Aug 31
                                    Aug 01, 2021
                                    Updated by Preeti Khot
                                    Please deliver my mobile
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                                      ramandeep000
                                      Jul 30, 2021
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                                      Hello,

                                      I have Ordered Vivo V21 5G 256 GB on 24th July 2021 from Flipkart, which was worth RS.32, 990 that day and I Applied my current phone exchange with it with value of RS.12, 300, after applying all offers I paid RS.19, 548 using my HDFC credit Card. Promised date of Delivery was 26th July 2021 . The product Status changed to Out for Delivery on same date (26th jul 2021) and it was not delivered, So i waited Next day it was not Delivered Again. I called Customer care, they told me there is issue with Logistics team and your product will be delivered Next day. Next day it was again not delivered, I called Customer care again and they said there is issue and it will be solved by 31th July 2021 and your order will be delivered Before that. Now its 30th July 2021 when i am writing this, Every day The Resolve Date Increases without any update, Now issue resolve date is 4th August, Last day it was 3rd August and day before that 2nd August and 31th July 2021 respectively . I keep asking customer care to cancel my order if its not being delivered on time, They keep saying its in transit and can only be cancelled once status changes to Out For Delivery Again. Now Last day i called Customer Care He said "The Real reason is product is not in Stock" .So if its not in stock how can it be in Transit same time. So My Money is stuck and i am not getting my product Either. This is not good. Please Help me with this ASAP

                                      ORDER ID : OD[protected]
                                      INCIDENT ID : IN[protected]
                                      EKart LOGISTICS NUMBER : FMPP[protected]
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 30, 2021
                                      Updated by ramandeep000
                                      Here’s screenshots of continuous delay of resolution by flipkart.

                                      Verified Support
                                      Jul 31, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Aug 02, 2021
                                      Updated by ramandeep000
                                      I got a call from customer care agent today, they said it will be delivered today by 6 pm, lets see. But like last week delivery agent number is always busy.
                                      Lets see i am waiting till 6pm.

                                      Aug 02, 2021
                                      Updated by ramandeep000
                                      One more thing, tracking is wrong, it’s showing last monday’s date (26th jul 2021) and out for delivery status, i am not sure what that means

                                      Aug 02, 2021
                                      Updated by ramandeep000
                                      Okay now i got another email from Flipkart and now they are saying it will be resolved by 6th August 2021

                                      Aug 02, 2021
                                      Updated by ramandeep000
                                      Its Past 6 Pm and Order is still not delivered.
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                                        Santhosh19191
                                        Jul 30, 2021
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                                        Address: Godavarikhani

                                        I purchase the TV on February and after 15 days it is not working, so I return the TV, The flipkart support said amount will be refunded by 4 to 5 business days.
                                        Aftter 15 days I called to Flipkart they said again wait for 2 business days
                                        Again after 7 days I called same thing they said wait for 2 business days. I got mail full amount will be refunded to account after 4 business days, but I didn't get the refund. After
                                        I share the my bank statement from March 2021 to June 2021.
                                        From last 2 months I called to customer care regularly
                                        Shifa, Moriya, Padma everybody saying we are escalating issue wait for 2 days.
                                        Flipkart customer support has been notified about the posted complaint.
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