Flipkart Complaints & Reviews

With reference to order no OD[protected] I have paid Rs.6569. As Flipkart was unable to deliver, they had cancelled the order and asked to reorder. However, refund was made only for Rs.6496 which is Rs.100 lesser that what was paid.

As they asked to reorder for product delivery, I reordered OD[protected] & paid Rs.7029. This was also not delivered & Flipkart had cancelled & refund paid Rs.6929, which is again Rs.100 lesser.

I had raised complaint with Flipkart for refund of both orders Rs.200. No response from them.

They Give me faulty mobile phone with mircophone issue so i placed replacement request on flipkart but they canceled my replacement request. so plz give new mobile otherwise give me my mobile total amount.

[protected].

Order No:[protected]

seller: Utkrisht trade solutions pvt ltd, Thane Mumbai

Dear Sir,

I have purchased one new laptop HP crom . i like to laptop but its very small sized coming so i want 15'' inches laptop sir .they will coming 11'' inchese its not satified to me Pls collect to this & give to another 15'' inches laptop more cost also noprablem
order date[protected]
Delivery Date[protected]
Return Complaint Date :[protected]
But youre side is not accepted my query .

On 8 July 2021, i placed an order through flip cart. First time my money was debited but the order was not placed, it said sorry ur order was not placed, i[censored]r money debited it will be re funded with in 4 hours.
So I pleased another order and that order is conformed and delevered successful.
But the first order money have not yet returned.
I have tryed the customer support several times they say the order number I provide is not there but I took the screenshot of the order and I do have a bank transaction details.
Yet they r not responding to me.

After suspension of my seller account. I have received a damaged return and return different from my parcel. I raised claim but the claim has been rejected giving same reply.
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]
IN[protected]

Above mentioned are reference id please check and verify and accept my request for claim

I received the phone on the 5th of August. After using it for some time, I realized that it is getting heated and without much usage, the battery is draining very fast. This was very abnormal in a flagship phone for which I am paying such a high amount.

Order ID: OD[protected]

I have purchased the phone, made the payment & also give my old phone in exchange. All the above means that I am a genuine buyer & wanted the phone for self-use. But with this kind of issues upfront, I cant use this phone for long. Since I have given my old phone, I have no phone with me in a decent working condition which is giving me a lot of issues.

I made a return request & the technical person came for testing the product.
His parameters were beyond my understanding but he denied any fault in the product. My main problem is the battery getting drained way too fast and the phone getting heavily heated up during phone calls of more than 10-15 mins. His way of measurement was to keep the phone on video for 15 mins and then measuring the issues. According to him, the phone should drain 15% in a 15 mins video then only he would count for a battery issue.

But my issue is not with the video but rather phone calls which he didn’t test for. If according to him, the phone should have drained beyond 15% in 15 mins then would the phone drain at 1% per 1 minute?

Which means that in 100 mins, the phone's battery would be dead?

I have seen the specs & was impressed by the quality promised.
But since I have not received the quality product, I want to return the same. My original budget to buy the phone was less than half of what I have paid but I purchased this phone only because Oppo claimed all the features and Flipkart assured the quality under the "Flipkart Assured" section.

But I am very disappointed with the product, the feedback, the customer service and my overall experience. I have wasted a lot of my time trying to return this product. From 7th August to 11th August, I have been trying everything to return this product because I don’t want to use such a pathetic quality product.

I am highly upset with Flipkart. There is no customer support that can actually resolve my issue. All the customer executives failed to not only resolve my issue but also give me no solution. The helpline mentioned on the website - [protected], isn’t working and whenever I call on the helpline it says that there is some technical issue. All customer care executives that I have spoken to are junior executives and they cannot solve such problems. Whenever they transfer my call to the senior executive, the call automatically drops.

Till 11th August, 4:05 PM itself I have made 33 call requests on the customer care asking for the solution.

At the end -

1. I have no spare phone.
2. I have wasted so much of my time.
3. I have had to take so much trouble because of this product.
4. Poorest customer experience on Flipkart.
5. Helpline number has technical issues.
6. No executive was able to solve my issue.
7. All of my money is wasted.
8. I have a product that I don’t want to use.
9. I don’t trust the platform anymore and would never buy anything from Flipkart.

My phone replacement period ends on 12th August after which the platform wouldn’t give me the option to take any further steps.

Buying this product from Flipkart has caused so much trouble that no one could ever imagine. I blame Flipkart and Oppo for all the mental trouble that they have caused and would pray to God that this doesn’t happen with anyone else.

As the last option, I have written this message.

Requested to replace

I had bought redmi 9 prime on 7th august by cash on delivery.my redmi 9 prime phone has several issue like battery drained very fast (1 min 1 charge is reduce), mic or microphone is not working properly . camera quality is not good as expected, full charging the phone it will take 3.30 hour.
So i requested to replace my phone they denied and they sent flipkart paid technician ..
As per the flipkart policy replacement so i need replaced my phone otherwise refund my money

The delivery boy take extra money .the price is 373 but he take 400

Not taking imei jumber

I bought a washing machine which got delivered on 28th july, 2021. Washing machine installation is supposed to be done within 2 business days. Today is 11th August 2021 and installation is still nit done.

My order id is OD[protected].

Kindly looi into this matter and get it resolved as soon as possible.

Thanks

On 4th Aug 2021 I order a mobile phone POCO M3( Black, 128GB) on Flipkart.com which was delivered to me on 8th Aug 21, After receiving the phone i start using it and found that phone is getting hang/freeze & front camera quality is very poor.
On the same day i complained it to flipkart.com customer care.
Several time i call them because in half conversation the call gets disconnected from their end.
The agenda of contacting them to return the phone and get refund back. My mobile requirement was urgent because my old was not working as i am a working women my mobile phone is very important to me. After several time contacting to customer service executive they did not agree to give refund nor exchange the phone inspite of Exchange & refund back. Today their executive call me and asking me to follow his step to check & repair/solve the problem, i was in my office and doing my job. It was not possible for me to follow becasue i kept the phone in my house as it way it deliver to me ( i am not using it) & don't have time to do that.

Today i have purchase phone show room because i required it urgently.
Kindly solve my problem and refund back my money from them.
they are doing harassments to customer.

Hi,
I had ordered grocery items from Flipkart and had requested delivery person to fill the bag. When I collected the bag, the below items were missing
- Sanitary pads
- Pears shower gel
- Flipkart toilet paper
- Flipkart toilet cleaner
- Baby wipes

I had contacted chat support about this and they told me that I would get the refund of all the products and the issue will be resolved by 5 Aug. But I got refund only for baby wipes.
I don't know how the issue is marked resolved when it's clearly not. The chat is being redirected to multiple agents and I had to explain the issue to each agent.
Few days ago, I had requested for phone number update, but that didn't happen so requesting for a callback is not the option for me.
I had provided the feedback for the delivery person on the same day and I don't see any action being taken. And I am not able to write to Flipkart. It's says technical issue

Had requested to contact delivery person and enquire if he missed those items.
I would need those products delievered or get the refund.

Such a worst customer service !

Dear sir/ ma'am

I had requested for cancellation on 4th of august exactly the same day i ordered it.. Because the person for whom I ordered this said that he don't need it now.

And it was showing that i will be cancelled within 48 hours so i was relaxed because I trust flipkart platform.

But it had been 5 days my refund was stuck there because of this. so day before yesterday I called customer care and i was assured that it will be cancelled (resolved) within 24 hours.

But instead of cancelling it & processing my refund it got delivered to my home and as I was assured that it will be cancelled I didn't informed my family members that if delivery person comes make sure that it's not what we cancelled so they took delivery of it.

This is not what I expect form India's best Ecommerce platform.

Please do the needful as soon as possible.

It's in packed condition as it have came.

Order id - OD[protected]

Hi Iam Sindhu Mahesh i ordered MI Band 03 on June 29th 2021 and i received it on 4th July 2021, as soon as i opened i came to know it was local band sent from flipkart, i called the executive and done replacement online on the same day of delivery, they said your order will be picked up 9th of july, on 9th i got notification saying your replacement is postponed on 16th july due to logistical issue, on 16th Again i got notification saying your order is cancelled due to out of stock. I called executive from flipkart they convinced to wait till 24th july, on 24th again i got notification saying your order is cancelled due to out of stock i asked executives i dont want replacement due to out of stock, kindly proceed me for refund but still they are convinced me to wait till august 2nd, the same thing happened on 2nd of august, i called executives i yelled at them but they are not at all proceeding me for refund, again they told me to wait till 11of august but again cancelled due to out of stock.

Kindly help me, to earn 1750 i have work hard, 1750 may be small amount for flipkart but not for me.

Kindly resolve this issue.

I have order the Mobile and cancelled mobile phone due to long delivery on the same day on 6th august. flipkart said 9 th august your money will be there in your account. but today 11 august, money is not in my account till now? and flipkart saying money already in your account. i dont have money in my flipkart account 23999 rs. but flipkart customer care is playing . i need resolution immedietly from the flikart, i have tried 10 times to customer care and they are disconnecting. my flipkart mobile number [protected]

Order ID OD[protected]. Order was to be delivered on 7th August 2021.. Today is 11th August 2021. Order still not delivered.. Incident raised (Incident: IN[protected]) but incident resolve date extended from 13th to 14th to 16th August.. Meanwhile product cost has been raised by 200 Rs... When will the order get delivered

My name is Vivek S N I ordered a study table of Hometown company from flipkart on the 8th of july and it was suppose to be delivered on 16th july but it was delivered on 20th July and flipkart assures the installation will be done next day since then I am calling flipkart and flipkart tells me to call jeevs and when I call jeevs the call will disconnected when i choose installation and it’s been 1 month I bought the table for 5000 rs and still no one came for installation and flipkart is extending the installation date day by day it’s actually installation to be done by jeevs and thus I need to raise complaint for denial of service against flipkart and Jeevs. I request to take strict action against flipkart and jeevs and I need to get done my table installation

I ordered boat airdopes 431 from flipkart and recieved a fake and alrrady used and broken item.

Hello

I had ordered a product from Flipkart that is BANI WOMEN Printed Kurta, Trouser/Pant & Dupatta Set instead of this item I have received an old white T-shirt. The amount I paid is Rs 1799. I tried calling the support, wrote emails tried getting help on chat... I even requested a callback but I din get any help.. they are not resolving the issue they just send a message saying the follwing :

Return Update: Sorry, your return request for BANI WOMEN Printed Kur... cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact. For any additional assistance with your request, please click here: http://fkrt.it/CJnXksNNNN

Please help me get a refund
Order Id : OD[protected]
Incident: IN[protected]
Product Name : BANI WOMEN
Printed Kurta, Trouser/Pant & Dupatta Set
Seller: CHESHTAA APPARELS INDIA