Flipkart Complaints & Reviews

This is Sachin bansal,
I have ordered a MOTOROLA G10 POWER phone on 31st aug, I received the phone on 2nd sep, I opened the box on 4th sep night and found out the Display is damaged and many other problems,

On the 5th sep I immediately complained to customer care. He asked me to wait 2 days, after 2 days again I talked to someone, again he asked me to wait.
On 8th sep again I talked to someone she/he asked me to wait till 14th sep, On 14th sep I received a message to wait till 15th sep 11 am, now the status issue is unresolved.

First of all I received a damaged phone, customer care people are putting my call and hold and disconnecting it, I keep on waiting on hold, I am not getting any proper resolution, I have a recording of all the customer care executives.

Anyways I am getting fooled, I got the damaged item and they don't want to return it.

Look into the matter and provide me the solution asap, also I am going to consumer court and its not only about the damaged product and its how the company is fooling customers.

Item : MOTOROLA 10G POwer
return ID :[protected]

Nearly 10-15 conversations have been done so far over phone call they have promised me twice that issue will be resolved within few hours and this might be happened bcoz of technical glitch, but still I m facing issue

I've purchased mobile phone on 23Jan 2021 with buy back guarantee policy, so according to that from 31st March 21 to 29 Jan 21 i'm eligible to upgrade to a new phone with a value of rs 25200 by returning my old phone, so now I am trying in sep 21, i could not avail it as it gives out error on both desktop and mobile platform saying abb is not enabled for your account / imei / warranty details as undefined,

Nearly 10-15 conversations have been done so far over phone call they have promised me twice that issue will be resolved within few hours and this might be happened bcoz of technical glitch, but still I m facing issue

Ph no: [protected]
Od no: OD[protected]
Return policy till sep 16 2021

I ordered a adidias black trackpant from Flipkart on 8th September, 2021 and I didn't like the quality and fit so I requested for refund on 8th only but it has been 15th but there hasn't been any resolution whatsoever, whenever I call them they say that the team is working and please wait for 24 hours everytime but they provide zero resolution. They have been harrassing me like these from the last few days. I'm a plus customer and I bought numerous things from the site. This is how they treat customers. Everyday they are extending the dates but not providing any solution.

₹1359.0 as refund will be transferred to your UPI linked bank account by Sep 09 .

your bank with reference number P2109080114352009167270.

Dear flipcart service,

Iam Jagadeesh Earamani.. I've a complaint regarding the too much delay of your products. Recently I kept an order of oppo reno 6 and oppo f19 plus. Then you are given estimated delivery time is two days from ordered date. But you are extended two times of my product delivery. And recently I've ordered boat eardopes and Tommy Hilfiger wallet .. in the same way they were extended again 3days and I got irritated and cancelled the order of boat ear and again they were extended for Tommy Hilfiger wallet also .. for this I was waited till today eventhough they extended date.. but extended time is also extending.. Is this looking right to do like this..? What the hell is happening ..? Very irritating service you guys are doing.. Very worst service I've ever seen in past. And one of your flipcart executive harshitha...i was talked with her yesterday for delivery related query.. She listen all the concerns of mine.. Then she said i'll escalate to our team and they will call you within two hours. But till now I didn't get any call from harshitha team and flipcart. This is not a correct way to satisfy the consumers... Worst servicces providing you guys are..

Iam literally fed up with you ..

I ordered product on 8 Sept and it reached nearest hub on 12 Sept and today is 15 Sept and still not delivered. I tried customer care but response to this.
The nearest hub is just 2.5 km from my house. I don't know the address of hub else i would go and take it myself and neither flipkart is revealing.

Order id- OD[protected]
Shipment id: FMPP[protected]

Order ID : OD[protected]

Placed Bluetooth speaker worth 624 Rupees on 31st August and product received on 8th September.
When I opened the box the product looks used one and defective ( Semi-finished product- means there's no mesh cover for speaker) so return requested on same day (8th September) when I received the product. System shows executives will call on 11th September for return process. I'm waited until 13th September I have no calls from Flipkart, the return policy ends by 15th September so I contacted customer support via toll-free.

They said " the seller not accept the refund so well forward your issues to concern team they'll get back to you on 15th September through email"
I described my issues and explained the return policy date ends by 15th September so please do needful before the day and please contact me by phone not an email because I have no longer access email
But they have no other options they said still my issue not resolved.


In my experience

Flipkart will not accept return until the return policy date ends,

Customer care can't approved the return and they're usless like a bot.

So who want to buy products from Flipkart, you must have to access email and you have good English knowledge to reply the email conversation.

VERY VERY WORST E-COMMERCE IN INDIA.

I have ordered a track lower.Return date of it is still there but the return option is not showing.plz help

Order id - OD[protected]
Product name - Redmi 9 power
Order date - 31 August 2021
Delivery date - 7 September 2021
Price - 10999 ruppes

Maine flipkart se ek redmi 9 power mobile kharida jo muje delivered hua jab kholkae dekha to usme mobile missing tha maine customer support se bat ki unhone return request ki fir maine id proof and other proof bhej diye but fir bhi 3 bar cancel ho gayi return request fir muje 5 din bad 24 hours ka timr diya gya but 24 hours me call nahi aaya na refund diya but my flipkart account block kar diya. Maine kuch ni kiya sirf flipkart customer exucitve ne hi return request ki vo 3 bar canecel hui Please unblock my account and provide me my refund amount
Please help me and provide me my refund amount

I have order products from flipkart on 8/09/2021 and it delivered today on 14/09/2021 but the product is wrong and not the same product which i see on flipkart they delivered me wrong and worst product.
i need the excat same product which shown on website else i need refund.

My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without by prior intimation. After many complaints and raising of queries it was informed to me that there are unusual high Returns in my account due to which the account is blocked.

It is to submit that the Returns in my account is in account of mistake on the part of seller or Flipkart. My reason for return was only due to incorrect products, expired product, damaged products and like.
Something to highlight, whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned.

I tried to submit a return request for the AMKETTE Evo Gamepad Pro 4 with Instant Play Bluetooth Gamepad which I ordered. But unfortunately, I received a damaged unit(which I suspect is due to manhandling of the package by the courier). However, Flipkart blocked my account stating unusual high Returns in my account.

I am using my Flipkart account since more than three years. Also, I would like to inform you that I have more than 1000 supercoins earned in my account. Multiple times the complaint is raised at Flipkart support through calls as also email but no solution received till date.

I thus request your forum to intervene in the same and get my account unblock with all the benefits.

I will purchase boat air dopes on 31 August they deliver on 2 August but they cap broken and replace it but flipkart replace 3 August they come on 13 August but they also broken flipkart not check the order at time of send I will original order and replacement order both are broken but flipkart customer excetive not response I will get loss rs 1997 please help me I will upload photos also you
Order I'd OD[protected] you can how the flipkart response

This is INDALA PRASAD .I brought a Mi LED Smart TV 4A PRO
80 cm 32 with Android
Warranty: 1 Year Warranty on Product and
Additional 1 Year Warranty on Panel...1 month back got a screen problem to TV.i am camplainting to Flipkart warranty they are not respond and also Jeeves consumer services Pvt.ltd also not responding

I ordered the laptop stand and the pendrive bag and it has been 2 days but the problem is it has not been responsed yet. what is this? I need faster.

I ordered an Amd Ryzen 3 3200g desktop
Processor (price : 11559/-) from Flipkart.com on
30th August (Order Id -
OD[protected]. I ordered the item at
my store address where everyone knows me,
Dulal which is my nickname, my real name is
Jayanta Mukherjee. I paid for the order with my
credit card on 3rd September (Reference Id -
[protected])
The product was supposed to arrive on 8th
September, but on 3rd September the product
suddenly showed shipped and out of
delivery.The delivery boy came to me at 2pm.
The weight of the package made me doubt. I
didn't want to open it.But the delivery boy said
he would check if there was any problem. I
opened the box and saw it was an Intel core 2
duo 2nd hand processor which was rolled in a
bubble pouch.
Then I realised I got scammed, the seller sent
me the wrong product. The delivery boy
suggested that I should apply for the return
process. But there was no return or replace
option.
Then I called Flipkart customer care. They said,
"You don't have to worry about getting a refund
because the seller had no replacement
policy."So they initiated a return request. After 2
days, 5th September, the return request has
been cancelled because the delivery partner
didn't accept my request. Then I initiated a
return request again by flipkart support. After 2
days, 7 th September, they asked to send the
product image and my personal documents
image ( aadhar card, pan card) via flipkart in app
customer service. So I sent all the documents.
But today 8 September my Flipkart account has
been blocked. They didn't even give me any
notice.
I had more prepaid orders on that Flipkart
account.I don't know what will happen to those
orders. Flipkart didn't take any action against
their logistic team.
Looking at the resolution over here. I am claiming a refund or replacement of my order.
My Flipkart mobile number - [protected]

I purchased realme narzo 30 5g(Racing Blue, 64GB) on date 9 sep 2021 on exchange offer .i pay amount online.

special price of the product is 14999
exchange value for old device is 2550
pichup charge of old mobile is 100
total amount 12549 rupees i pay to flipkart

flipkart delivering date 11sep 2021 but it did not deliver timely, flipkart is extended the delivering time to 13 sep 2021 but it not deliver and refund the amount and dedeact pickup amount 100rs by it self.

to please flipkart refund my pickup amount 100rs .
the product is not deliver me and I not get any time of massage by flipkart.

Dear Sir,
I had an flipkart account with a number([protected]) that has been closed and when I get otp to change the number. It sends otp to both the numbers in order to change the password.
Kindly fix my issue.

old number : [protected]
New number : [protected]
email id: [protected]@gmail.com
I have attached the scanned copy of pan card .

Thanks & Regards
Abhishek Pandey

The lenovo tablets that I ordered recently from Flipkart was delivered to me on 13th of September 2021 and it already hang twice and restarted on its own...it also started blinking with Lenovo logo and did not stop unless i rebooted it. I did not download any files or app...it asked for software update twice in a single day and I did only that. I want to return the faulty product but Flipkart won't take it back.

I have placed an order for an iPhone-11 from Flipkart. I got a dummy iPhone 11 (White), Instead of iPhone-11 64GB(Black). After 10 emails and calls, they accepted a replacement. In the replacement, they delivered soil- clay packed inside the iPhone box. After that, approx 4-5 times, my return request was accepted and immediately canceled it repeatedly. On-call they keep telling. It will be solved by this date that date. But it didn’t solve till today. I did not get anything except time, hope, and rejections. It's been 17 days. I have sent the FIR-filled form as well with my Adhar-card and all the required proof that I was asked for in the email. But again, after 48hrs, I got the email that my return request had been canceled, and my Flipkart account was blocked due to the high number of return requests. It is obvious until the refund, and I keep asking for return requests. They did not refund the amount and simply closed the concern and account. Is this the solution ?? I am requesting to reopen the case and refund my money. It is not a small amount, so I won't keep quiet until I get the refund. I have all the proof.

I have contacted them on every platform but didn't get the solution. It is miserable to a loyal customer of Flipkart like me, who has been with you for the past 6 years? And have purchased approx 250 goods, worth over 5lakhs.

Please help to solve the issue and refund my money.
Thanks
Shailesh Kumar