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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 686

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S
souravrocking
Aug 4, 2021
Resolved
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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,
Website: www.flipkart.com

The product which i have received has several issues in this defective & damaged item on 18th april, 2021.

1.Scratch is present on the front screen.

2. One side of sim slot is broken.
(Order ID OD[protected] as my refund has been rejected four times. Why has my refund been rejected four times intentionally.

1.After four times my refund was rejected flipkart has blocked my account intentionally just after that when again I raised my concern of my refund again. I am facing a lot of troubles of this defective LG G8X phone.
2.The item which was delivered on 18th of april, I am facing very trouble due to this mobile phone. I have already paid you the amount.Please its a request to you please refund my amount..
On 12th May, 2021 the back end team (Name: Debadrita Das)called me & told me that your concern is genuine so first please share your bank statement.I received an email from flipkart in where I have already shared my bank statement in that mail.

[Incident: IN[protected]] But I haven't got my refund since 85 days have already over that I already shared my bank statement on 12th may.

As per our conversation ON 12TH MAY Flipkart person asked my bank statement so they can intiate my refund...
SO WHEN I WILL GET MY REFUND???

4.Everytime I received a call from your escalation tem everybody suggested me to wait for sometime you, ll get your refund but then I received a mail from your side that mentioned "high no of return history".I have only ordered 1 product till date...You can check that in my purchase history & only 1 product I have ordered till now. Flipkart has already accepted that there is a technical fault from flipkart side but still flipkart has not returned my refund since 85 days..
Sep 19, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
Flipkart Customer Care's response
We will revert on it.
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    M
    mukul79
    Aug 4, 2021
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    Website: flipkaart.com

    Sir/mam
    i have order laptop
    this is link of the product

    https://www.flipkart.com/nokia-purebook-x14-core-i5-10th-gen-8-gb-512-gb-ssd-win...

    first 2-3 days the product was ok but 3-4 day its display starts flickering and on 4 august its touch pad stopped working i also have all proof the product i got is defected its cost was 49240 rupees i tried contacting flipkart too many times flipkart says contact nokia the laptop manufacturing company and when nokia technician come they say contact flipkart now consumer is stuck in between seller and manufacturer
    mam/sir please please help it has cost a lot of hardship for my family to buy that product and i am helpless neither flipkart help nor nokia company helps
    i have linked the proof video below and also the product detail

    i live in faridabad
    +2 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Aug 04, 2021
    Updated by mukul79
    it doesnot allow to send video proof that product is damaged or else i have sent you
    Verified Support
    Aug 09, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      H
      Holipari
      from Gurgaon, Haryana
      Aug 4, 2021
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      Advertised as Big Sale. We did purchase a mobile from flipkart. They promised to deliver the product withing 3 days. We ordered on 27th July 2021 & it was promised to be delivered on 30th of July. Now its been 4th Aug 2021, still they aren't delivering the product, but keep reciting same versions of asking us to cancel the order and make new order as there is some problem in delivery from logistics and that they promise to make delivery upon new order. What kind of fun this Flipkart is making??
      Flipkart customer support has been notified about the posted complaint.
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        D
        DJbravo
        Aug 4, 2021
        Resolved
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        Resolved

        I'm waiting for My Flipkart Student Benefits & Flipkart Plus Membership
        like a Begger since 25 Days, Today is the last Day.
        My student verification for Flipkart has been successfully completed on 10
        July 2021. It's been 25 days since my Flipkart Student Benefits &
        Flipkart Plus Membership is not Activated.
        Today i.e 4th August ( 25th Day ) is the last day. I'm waiting for my *Flipkart
        Plus Membership* & *Flipkart Student Benefits* as my student verification
        was successfully verified by Student Identify Team
        on 10 July since I'm waiting till Today !
        I sent *8-9 mails* to Student Identify Team but didn't get any response
        from them.
        I've humble request to you to please Contact to Student Identify Team as
        soon as possible or on urgent basis or else I'll be mentally ill as was
        waiting for it like a Begger !
        Please Help
        +2 photos
        Aug 30, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 06, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Aug 06, 2021
        Updated by DJbravo
        Day 27th of not getting Flipkart Plus Student Membership & Student Benefits - "What A Shame"
        When you call me, I'll tell you what I've written since last 20 days, So I've request you to don't call me ! Contact me through my email.
        I'm getting ready to file a consumer complaint if you doesn't want to fulfill customers right that they deserve.
        Student Identify Team contacted me through mail & addressed me to call the respective platform i.e Flipkart to get your benefits that you deserve but Flipkart doing a great job that "Doing Nothing Since 27 days". Salute to you guys !
        Here's the proofs attached below ! Just see & do nothing.

        Aug 09, 2021
        Updated by DJbravo
        As per "Flipkart Customer Support", My Flipkart Plus Student Membership is getting configured in this week. Let's See what happens !

        Aug 12, 2021
        Updated by DJbravo
        No Update since my last comment- Where's my Flipkart Plus Student Membership? As per Flipkart Assurance in last week, My Flipkart Plus Student Membership is getting configured in this week but this week is nearly over !
        Please Help ! Please Help !

        Aug 14, 2021
        Updated by DJbravo
        Day 35th of Not getting Flipkart Student Plus Membership. Assured last week that they will resolve my issue & configured Plus Membership in this week but still didn't got it as it's end of this week. What A Shame ! Worst Experience !
        Proofs Attached ! Just See & Do Something.

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          R
          Rahul0425
          Aug 4, 2021
          Resolved
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          Resolved

          Campus Flora running shoes was returned but amount not refunded

          Address: Flipkart Online

          Hello,
          I order 2 shoes from Flipkart on 25th July 2020. One was Addidas and the other was Campus Flora running shoes for women order I'd OD[protected].
          I initiate replacement for Addidas shoes with the bigger size and return for Campus Flora shoes. As Addidas was replaced and there was no issue with it. Problem arouse when the came with replacement for Addidas he was not assigned to pick up Campus Flora but he picked...
          +1 photos
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          bhakth shrihari
          Aug 4, 2021
          Resolved
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          Address: Banglore

          OrderID OD[protected] ihad ordered for 3 shivmart baglamukhi kavach.a person delivered a packet and collected money. ichecked on the spot he ran away. i contacted him on phone. he told me to to return through internet
          +2 photos
          Aug 10, 2021
          Complaint marked as Resolved 
          complete refund was made by the company in 2 days.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 05, 2021
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.
          Aug 05, 2021
          Updated by bhakth shrihari
          its written for mani kandan of salem by flipkart. but e kart has pasted my order details on it and delivered those rubber chappals and then collected money. dont know to whom my order has been given. my order number given on the packet is OD[protected]. email [protected]@gmail.com.contact number [protected].
          Aug 09, 2021
          Updated by bhakth shrihari
          returned those chappals and recieved 1 of 3 no orders said other two are on the way.next day the smart company guy come and asks for two more chappal packets which it has not given. so he took back other 2no of my 3 orders.now where is that other two packets of chappals ?is it mad. i have deactivated its account. ishop with amazon shopclues and snapdeal never had an isuue like this.
          Verified Support
          Aug 11, 2021
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 281 + 281 + 281 on Aug 09, 2021. It should have reflected in your bank account by Aug 10, 2021. Request you to note down the ARN:[protected],[protected] and[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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            Pooja Nishad
            Aug 4, 2021
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            I have complaint here before about my last product ( macbook air). I purchased a macbook air last year from Flipkart and it wasn't working since last month(July ) as i was going through the details i saw that the product i have is of China origin and the product mentioned over Flipkart app is US origin. They're basically manipulating customers. I was shocked to see that i wasted my money in a fake product. I put my money over so that atleast i could had the original product and they are just manipulating me and others whoever is purchasing product from Flipkart app
            Flipkart customer support has been notified about the posted complaint.
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              K
              Kamleshkumar1976
              Aug 4, 2021
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              Resolved

              I recently bought a washing machine on Flipkart .I got it on 27th of July. I got the defective piece . The washing machine doesn't rinse and spin the clothes. After that I raise a replace order on 1st august, technician came on 3rd august and he saw the problem and he sends photos to Flipkart to approve the replace order, but flipkart cancelled my order and says seller has cancelled replacement. I want my money refund .
              +1 photos
              Aug 4, 2021
              Complaint marked as Resolved 
              Complaint is not resolved yet by flipkart
              Flipkart customer support has been notified about the posted complaint.
              Aug 04, 2021
              Updated by Kamleshkumar1976
              Flipkart cancel my product already in 4 days.

              Aug 04, 2021
              Updated by Kamleshkumar1976
              Flipkart is not solving my problem
              Flipkart is not returning my product, after 4 days it cancelled already.

              Money refund of my product - Comment #3872159 - Image #0
              Money refund of my product - Comment #3872159 - Image #1
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                P Anand Verma
                Aug 4, 2021
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                I had ordered them and I payed for it twice and then I contacted with customer care but the problem was no resolved . Hope it gets resolved as soon as possible, its cost is 600 but 600 was again debited from my account . Hope it will get resolved..
                Flipkart customer support has been notified about the posted complaint.
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                  R
                  Riyaznie
                  from Bengaluru, Karnataka
                  Aug 4, 2021
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                  I had ordered for a Monitor and I got the defective one, for which i raised replacement request well within the timeline but nobody picked up the defective piece and status updated as replacement cancelled. I had paid huge amount to buy this monitor but never expected this kind of service from flip kart.
                  Flipkart customer support has been notified about the posted complaint.
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                    divyaktr98
                    Aug 4, 2021
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                    Address: Mumbai

                    Send me an defective product now they are not returning the product neither giving me a replacement of that product.
                    Flipkart customer support has been notified about the posted complaint.
                    . i just want my Refund or replacement of this product as soon as possible . i have tried everything their customer support is pathetic they dont listen to the problem. so please help me .

                    they didnt reply to tweets niethr call to call
                    would there be any solution from them or not ?
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                      V
                      Vikram2830
                      Aug 4, 2021
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                      Hello Sir/Madam,

                      I have ordered SAMSUNG Galaxy Tab A7 LTE from flipkart on[protected]. Within a day we have noticed about the battery issue and tried to keep return and ask for refund. But there is no proper response from flipkart customer care on the issue and its been 10days no one even responded properly. Please note the below details and help me get my product returned and get me refund of my product.

                      FYI, I have ordered it for my friend in Kurnool. Shipping address would be theirs.

                      Please try to resolve the issue asap.

                      Regards,
                      Vikram Teja.
                      Email: [protected]@gmail.com
                      Sep 10, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 06, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        Anil Malapati
                        Aug 4, 2021
                        Resolved
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                        Resolved

                        I have purchased the MarQ By Flipkart 1.5 T AC from Flipkart, have paid the installation charges [1532 rupees][OD[protected]] while purchasing itself. After the product is delivered installation people visited the site and informed that they need to fit the stand which would cost 1000 rupees, But I don't want to install it on the stand as we have already a cement slab on the window, They forced me to buy the stand else product wouldn't be installed. I simply rejected the offer and got it installed by another AC technician without the stand.

                        I have approached Flipkart customer care to refund the amount already paid for the installation, but they were reluctant to refund the money. I tried reaching them by raising multiple call back requests, but no use.

                        The customer care team is the worst, every time I request them to connect me with the superior, they will simply tell me to wait for some time and disconnects the call from their end.
                        Sep 10, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          sanjay170
                          from Bengaluru, Karnataka
                          Aug 4, 2021
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                          Address: Bangalore, Vidyaranyapura
                          Website: Flipkart.com

                          The flight ticket was booked from flipkart of goairline. As per the instructions provided in the flipkart website once the airline cancel the flight, customer can process cancellations with flipkart mentioning the drop down reason as flight cancelled by airline and refund will be processed. But the refund I got was Rs. 870 deducting full charges out of rs.13110/-.
                          I got email from the airline for full refund which I shared but all time flipkart give false date for refund and delayed a month and even now also asking for extension.
                          Details of airline is Go air; my booking id is FF[protected]; pnr is QYL4JT.
                          Passenger 3.
                          +2 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Aug 04, 2021
                          Updated by sanjay170
                          My cell no#[protected]
                          Verified Support
                          Aug 06, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Aug 06, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Firoj Mondal
                            Aug 4, 2021
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                            Address: Bagnan n d block,howrah 711303

                            I am purchasing a himalaya 400 ml neem face wash, you have sent me 200×2 Duplicate face wash,
                            Which is very bad smell like detergent powder
                            Flipkart customer support has been notified about the posted complaint.
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                              Pragyan choudhury
                              Aug 4, 2021
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                              Website: Flipkart

                              When I raise an issue of return for Nu republic earbuds which I have ordered then the flipkart team will blocked my account without informing me.And now I don't know about my return or refund.Which I received is a defective piece.Flipkart now blocked my account.How should I return back my money and my account I don't know.Customer care is also helpless and the concerned team of flipkart will also give an nonsense one same reply of every mail I send.
                              Flipkart customer support has been notified about the posted complaint.
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                                Kushal De
                                Aug 3, 2021
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                                Address: Chaklalpur, Radhamohanpur

                                I ordered 64 nos pampers 9-14 size. But my friend filpkart send me 56 nos and 12-17 size.
                                I understand the mistake. Its natural. But u don't help me to replace the pampers. It iz don't fare. I don't expect like this from filpkart.I will take action and fight as per requirements.
                                Cost of pampers just only 746 rupees.. Pls filpkart replace as soon as possible.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Kiosha
                                  Aug 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: Milheaven near pasam trust hospital , m.m.street , Kodaikanal

                                  Got used Lenovo tab M10 10.3 inch ( it was used one ) battery capacity is very low
                                  +1 photos
                                  Oct 14, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Aug 03, 2021
                                  Updated by Kiosha
                                  [Incident: IN[protected]

                                  Cheat customer buy selling used Lenovo tab
                                  Verified Support
                                  Aug 05, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    AkshayKumar0001
                                    Aug 3, 2021
                                    Resolved
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                                    Resolved

                                    They have sent me a different product, and when I am complaining to them they are asking, "I give my express consent to Flipkart for collection, use, and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account" why should I give them so much authority? It's their mistake and why they want to involve the customer in this. I am sharing the picture of the product I received instead of the AmazFit GTR2 smartwatch.
                                    +1 photos
                                    Sep 8, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Order id OD[protected]
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                                      pintukumardey2014
                                      Aug 3, 2021
                                      Resolved
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                                      Resolved

                                      Address: L&T Ltd, AIIMS Gorakhapur, UP

                                      A samsung galaxy A31 (prism Crush Black. 128G) order id- OD[protected] has purched by me at on line by flipkart and delevery on 24/7/21 but question is now this set battery back up is very poor due to it is very difficult to maintain by me,
                                      Now requesting to you to change mobile set or battery and it do and needfuly ASAP.
                                      +1 photos
                                      Sep 9, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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