I have purchased the MarQ By Flipkart 1.5 T AC from Flipkart, have paid the installation charges [1532 rupees][OD[protected]] while purchasing itself. After the product is delivered installation people visited the site and informed that they need to fit the stand which would cost 1000 rupees, But I don't want to install it on the stand as we have already a cement slab on the window, They forced me to buy the stand else product wouldn't be installed. I simply rejected the offer and got it installed by another AC technician without the stand.
I have approached Flipkart customer care to refund the amount already paid for the installation, but they were reluctant to refund the money. I tried reaching them by raising multiple call back requests, but no use.
The customer care team is the worst, every time I request them to connect me with the superior, they will simply tell me to wait for some time and disconnects the call from their end.
Sep 10, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2021
Flipkart Customer Care's response We will revert on it.