Flipkart Complaints & Reviews

My Flipkart account is associated with a number 880660×××× which I lost and have no access to but the email associated with is mine and still active I am not able to update my number! Since I was trying...I tried logging in with my new no. using and I wasn't aware about the existence of this account and I found some unknown addresses saved and a product in the cart and for security reasons I deactivated the account. Now neither I am able to reactivate the account associated with my current ph. no. and I am not sure if I should, whether it is safe nor I am able to update my phone number on my original account where I have done purchases. Help me out with this issue

An office table was purchased on emi from Flipkart. Til today the status of the item is not updated to Delivered due to which I was not able to return it as the site was not showing the option of return. Today the first instalment has been deducted from my account. I have paid so many other charges too and have spoken to not less than 25 Flipkart executives but m yet to get a solution for my problem

Flipkart — Pre ordered product canceled without my consent

My name is shaik basha

I pre ordered Playstation 5 with Astor’s Playroom worth ₹49990 on 17 May and they cancelled my order on June 2 without even taking my consent and on their page it is showing that I ordered a cancellation but I didn’t do that. And now they are not doing anything to resolve this, I would like either for my product to not be cancelled and they deliver and if they are doing so after torturing me for this long they should at least pay some compensation or any fine so that they do not do this again to others.

They refunded my amount, I don't want my refund I would pay for the item I have booked and I need the console to be delivered to me.

My mail id: [protected]@gmail.com
Mobile no:[protected]

I purchased #Realme8_5G on 17th June. On 19th June, I got to know that there is a feature in call recording function of mobile which clearly send a msg to the caller that " this call is being recorded. " as privacy concern no one can bear this for which I raised a complaint on flipkart and realme also to resolve the said issue or refund my amount. Flipkart assured me that they will take care of my complain & will provide a resolution. They appointed a Technician 2 times but issue could not be resolved. I made complaint more than 50 times But they closed it every time by saying that issue resolved. Flipkart told me to contact Realme & Realme told me to contact Google. Everyone harassed me but i paid to Flipkart so they should help me but they just wasted my only. The specifications they provided on their app are clearly mismatched. As per specifications phone has Step Tracker but there is no such thing. They did not specify that phone send msg to caller regarding call recording.
I'm still waiting for any kind of resolution. Kindly have a look in this matter.

Thanks a lot.

I have placed an order of books on 1st July and received a parcel of shoes on 3rd July...I immediately made a request of replacement it was showing that my request will be approved by 6th July but today morning it got all canceled...I have not made a cancel request...
I have made payment also by COD 420 also...

Please refund my money or give my books and take away your shoes asap...
I request your team to look into my matter immediately and take all necessary actions as fast

I ordered two belts from Flipkart. When I received the item only one belt was in packet. Whenever I tried to contact customer care I was re directed to automated bot customer care. Requested for call numerous times but was not connected. Tried to return the product but the product was not there so it could not be returned. When finally the return policy had expired I had to write the complaint. The packet itself is such that it cannot contain two belts but the bill fixed on it is of the two belts.

I have brought an LG Velvet dual-screen phone through Flipkart on 27th June 2021. The phone is faulty and not at all working. So I request for the return of the product as per the return policy guidelines and within the allowed time frame of 7 days. While putting up the return request there system is showing only a replacement option no refund option.
Replacement ID:[protected]
Name : PRATAP KUMAR PAPINENI
Email: [protected]@gmail.com

I have proceeded with the replacement option, i tried to contact their call center with no response, I requested a call back they have called but cut down the call thrice every 2 mins not allowing me to get the conclusion for the grievance. After these calls, they updated the return request as rejected and the issue has been resolved through troubleshooting, which is blatant lie and fraud. I lost my trust in Flipkart, I feel cheated by Flipkart and I'm disheartened as I have lost my hard-earned money of 55000 for trusting Flipkart. Please help me. Refund my amount.

My money is debit from bank account but order is not placed
No support from flipkart help centre

I am a plus customer of Flipkart. One product I ordered that was missing when I complaint about that, next day my account has been blocked. and the reason was written that due to high returns and cancellation it has done. I contacted to customer care and told him that please check my account that how many items I have returned or cancelled but they didn't resolved my issue. Unblock my account without any valid reason how can Flipkart block my account

I buy a kids car in flipkart.. I get tha car in 4th July.. but car remote is not working.. soo I return the product nd replace... but some problems I change my adress... I contact customer service.. he told customer care call to u with in 11 minutes... asusually he told that like 4 times... but no one call to me.. and no one response to my problem.. nxt I can call to flipkart service number... she also same type response customer care calls to u with in 8 mints... but still no one call u... our employees is too negligence...

Ear Sir / Madam,

I am writing to you to raise an issue about the mobile phone realme narzo 30A, I have purchased from flipchart

The issue that I have experienced was: i have purchased realme narzo 30A on on 24 th july
i noticed that the audio is not working
i have requested for replacement on 27 july
but i found that my request was denied with out any enquires
they are arguing that they have resolved the issues by troubleshooting. But there was no communication with me
I have make several attempts on 5/07/2021

I want a cashback Rs 8249/- and a brand new mobile phone as compensation for the child.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please take necessary actions as early as possible

Yours faithfully,
Anil S

niketha, vinayaka towers
ss kovil road, thampanoor, thiruvananthapuram
695001

Hello,
Yesterday, while playing quiz time at 10pm, I got 1088 points. Two days before that, they have asked same set of questions. So i got to know all the answers. I was not aware of getting points more than 1085 will ban my reward section completely. Please unblock my account.

Maine flipkart se ek Ek product order kiya tha. Jiska delivery date 7 July 2021 tha.but jab mai 3-7-2021 se 5-7-2021 tak status check kiya to daily update hota tha but same place and Different Time. To aakhir ye mera order ka status update bhi nahi kar rahe hai naa kuch bata rahe. Hai . So please mujhe mera Delivery 7 July 2021 tak diya jaaye. Delhivery AWB NO[protected]
DEEPAK SINGH
MOBILE NO [protected]

I play Flipkart games oftenly and in that particularly I never miss the quiz time at any cost.I was playing the game on 4th of July at 8:00pm (IST) and while playing the quiz I noticed that all the questions were repeated. So I started giving the answers within fraction of seconds(as they are repeated all the answers were known to me) and my score was 1086. And in Flipkart T&C there is nothing mentioned like your account will be banned if you score more. And without any prior notice they banned me from GameZone and while I create a new account that was also banned. According to flipkart this is going to be violation of t&c. I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this. I have won some supercoins which i didn't recieved yet. So kindly remove the ban from all my id's.

Dear Team,
My flipkart account ([protected]@gmail.com) is operated with my old number [protected]. This number is now use by other customer after i changed my number few years ago. I requested to change my new number [protected]. They can not change or synchronise with my latest information. This is a privacy and security breach concern. After knowing this security breach also Flipkart not ready to change information. They have asked me to give new number which is not registered with flipkart. But as i think phone number rotates. Still i am facing security breach issue. Please help.

I have created flipkart account 6 years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.

Please do suggest me to update my new mobile number to my flipkart account.

Flipkart mail id: [protected]@gmail.com
my old number: [protected]

I ordered a Realme Narzo 20 smartphone from your e-commerce website of which got delivered on 18th of June, 2021. After facing some technical issue, I demanded a replacement which got approved post technician visit.

Incident 1:- The delivery executive who came at my doorstep refused my replacement stating that I don't possess a "Warranty Card Booklet" in the consignment box. Despite I showed him the hard copy of invoice as warranty card.

Incident 2:- I escalated the same issue which was promised to get resolved by 1st of July, of which I didn't even get a follow up from your end.

Incident 3:- I was forced to have a re visit from the technician stating that the supply chain has been broken due to Replacement rejection and all the steps need to be followed again from the beginning.

Incident 4:- My second technician visit again approved the replacement and I continuously highlighted this issue infront of the Customer Service that this issue would repeat again when the delivery executive comes. To which the CRS said that it won't get repeated.

Incident 5:- On 2nd of July, the delivery executive came at my door. Didn't even contacted me and returned back while talking with someone over the phone. I called the concerned delivery executive to ask why didn't he came in for replacement? To which he said that Flipkart's Customer Service has told him not to pickup the consignment as I don't have a Warranty Booklet.

Points:-

1. The specifications of the product says:- Quick Guide with Warranty Card Booklet. (Ref. Specifications) But I have received a Safety Guide Booklet from the company which has not been mentioned in the specifications list. Then in that case why the delivery executive is being stubborn regarding a particular word "Booklet with warranty card" when there's something in the consignment that has not been mentioned in the specification list.

2. The Hub Manager of Hub No. 5711, seeks a mail from Flipkart end as stated by him. In order to complete my replacement. He earlier asked for a written proof of where it has been mentioned that Invoice is equivalent to a warranty card. To which I shared Screenshot of Flipkart chat process and he again denied and demanded for a mail.

3. Delivery Executive himself has confessed that there's no such booklet which company is providing nowadays. And these kind of rejections they have done to other 6-7 customers as well.

4. As a hardcopy of invoice is equivalent to a warranty card there's no issue of denial from this fact.

This case is a matter of paramount importance. And I seek quick redressal of the same

I ordered a Realme Narzo 20 smartphone from your e-commerce website of which got delivered on 18th of June, 2021. After facing some technical issue, I demanded a replacement which got approved post technician visit.

Incident 1:- The delivery executive who came at my doorstep refused my replacement stating that I don't possess a "Warranty Card Booklet" in the consignment box. Despite I showed him the hard copy of invoice as warranty card.

Incident 2:- I escalated the same issue which was promised to get resolved by 1st of July, of which I didn't even get a follow up from your end.

Incident 3:- I was forced to have a re visit from the technician stating that the supply chain has been broken due to Replacement rejection and all the steps need to be followed again from the beginning.

Incident 4:- My second technician visit again approved the replacement and I continuously highlighted this issue infront of the Customer Service that this issue would repeat again when the delivery executive comes. To which the CRS said that it won't get repeated.

Incident 5:- On 2nd of July, the delivery executive came at my door. Didn't even contacted me and returned back while talking with someone over the phone. I called the concerned delivery executive to ask why didn't he came in for replacement? To which he said that Flipkart's Customer Service has told him not to pickup the consignment as I don't have a Warranty Booklet.

Points:-

1. The specifications of the product says:- Quick Guide with Warranty Card Booklet. (Ref. Specifications) But I have received a Safety Guide Booklet from the company which has not been mentioned in the specifications list. Then in that case why the delivery executive is being stubborn regarding a particular word "Booklet with warranty card" when there's something in the consignment that has not been mentioned in the specification list.

2. The Hub Manager of Hub No. 5711, seeks a mail from Flipkart end as stated by him. In order to complete my replacement. He earlier asked for a written proof of where it has been mentioned that Invoice is equivalent to a warranty card. To which I shared Screenshot of Flipkart chat process and he again denied and demanded for a mail.

3. Delivery Executive himself has confessed that there's no such booklet which company is providing nowadays. And these kind of rejections they have done to other 6-7 customers as well.

4. As a hardcopy of invoice is equivalent to a warranty card there's no issue of denial from this fact.

This case is a matter of paramount importance. And I seek quick redressal of the same.

Respected sir,

my registered flipkart email id is "[protected]@gmail.com" i ordered 10 quantity of Dabur amla hair oil (Order ID -OD[protected] & Order ID - OD[protected] by paying 2736 rs, parcel delivered to me but unfortunately i received 2+2 products only...i have filled complaint with the flipkart and in national consumer helpline...my previous Grievance Number: 2793309, filled on 21st june but Flipkart sended email regarding this issue saying i will receive refund for the missing products, they asked me for my bank account details (i have attached snapshot of the email i received) even a day before i got call from them (i have full call recording) they called me to confirm my bank account details by Otp...i gave otp and they he told me i will receive my refund within 24 hours but unfortunately after 3-4 hour i got another email saying their system detected unusual high number of return in my purchase history but i can give proof that there is no return in my purchase history because i was not using Flipkart from past 2 years... please sir i need help...my previous grievance is still not resolved and i am creating another grievance. You blocked my account i don't mime but please either give me my purchased products or refund my money My new

Docket number is 2820811

Thank you

Hi,
I purchased a book on real analysis by Robert G Bartle and I got the pirated version. Even the book has some prints of handwritten notes which is bad. I returned the product in hope that may be it's a mistake but again I got the same problem. Please resolve this issue. If I paid for the book I have the right to get the original one.