Flipkart Complaints & Reviews

I paid the amount of 849/-rs by using lazyapp on August 5th, flipkart side transaction is failure in lazypay app transaction is successful I consult to lazypay app team, lazypay team given RRN no:[protected]

Pls check the RRN no and find out the attached screenshots of lazypay app details.

I want to update my mobile no. in flipkart but it is asking for otp from old mobile no. which I do not have.
Please resolve my issue, It's urgent.

I ordered a TV from Flipkart and It was delivered on 9th Aug 2021 for which TV installation will be done within 48 Hours of the delivery. But no one came to install or no one contact me.

I placed an order on 10th August 2021 9pm. My money got debited but order not placed. I contacted flipkart services and they had assured it will be refunded within 3days. The bank says transaction was successful, Google pay also says that but flipkart says they haven't received the money.
I want to get my money back. I have been contacting the bank, Google pay as well as flipkart for 5days but couldn't get the refund. If required I will share the order ID too..

My name is Shaurya Pratap Sisodia. I was once a valuable customer of Flipkart. I also believe it is the best online shopping service. I recently purchased a Crucial Ram ( Order ID - OD[protected] when i opened the packaging the product was missing from the packet and i have applied for a refund but it has been 21 days still i have't received my refund all i am getting is dates and the issue is resolved 1 date before the given time given to me automatically no one talks to me about the problem which is really sad. I have sent my aadhar card and my photos but still no reply from your side. I feel that is the scam you are doing and just giving dates. Seller rejected my refund on ID validation. I have sent the proper ID and I also verified from the chat agent that it is good or not that they approved it that they can see it clearly. I have sent the video link also o[censored]nboxing. That unboxing video can't be seen by you as proof. For you it is easy to say but i lost my 3800 Rs. just for nothing by believing in you.

Order id: OD[protected]
My name is prakash

I got a installation assigned message on August 16th 2021 ..
I tried to call installation person more than 20 calls..mng to evng..he picked only once, he told That he will come in 2hours.i called after 4hour .but no response..
Finally he gave me 2missed call (2sec and 3sec ring) at 7pm ...
Later i got a message from Flipkart..
We've been trying to get in touch with you as requested but were unable to reach you.

I wasted my day taken leave from office...

Please response and tell us, what time ur coming to do installation ..pls atleast inform your coming or not..
Dont waste Flipkart customer's time.

Please find attached file ( 2sec and 3sec missed cal from installation person)

This is regarding return of Realme Narzo 30 Pro 5G haing Return ID[protected].

The return request have been rejected multiple times and intentionally delayed by the seller. Now flipkart is asking for identity proof in which they specifically mentioned adhar card/voter id/driving licence. Which are known as Address proof why they neee for address proof despite I have already submitted KYC which is verified and approved by flipkart portal and approve ita flipkart pay latter facility in my account. Though they asked for the same..realy funny and irritating.

Please see flipkart and improve your return policy. I am still waiting for return approval despite have flipkart plus account with flipkart pay latter facility

Dear sir/madam,

I am writing this complaint against Flipkart internet pvt ltd with utmost disappointment as their customer care executive(s) misled me by giving wrong information on purchase of warranty extension for TV.

I have purchased a TV on August 7th 2021 with order ID: OD[protected] and within 30 minutes of purchase I realised that the product has only 1 year of warranty, we can purchase the 2 year extension by paying extra charges, however I could not see the option to buy it, so I called customer care executive & told them my concern asking that whether I can buy it now or should I need to cancel & order the product again with extension warranty service. And I was told that I will get the option to purchase the warranty extension service within 48 hours of the product delivery on the App as well the link will be sent by SMS. However I didn’t get the option to do so, when I again called them asked they told that I will get the option within 7 days of delivery but I didn’t get it till 6th day also. When I called them again, they said that there is no guarantee that I will get such option or not.

Because of the flipkart customer care executive’s wrong information multiple times, I can neither purchase the extension warranty nor return the product.

Please help me to understand if there is any legal ground to make them accountable for misleading customers by providing wrong information about the product.

Thanking you

Order Id: OD[protected]
Date of Incident:[protected]
Delivery Person No.[protected]
Delivery Boy Name: Ganesha
Delivery Message received on[protected]

I got call from Mr. Ganesha on[protected] from mobile no. [protected] and he said that the Courier is kept at company security gate. I was not available due to holiday. On[protected], i check the courier on gate but same was given at gate yesterday.
Continuously calling to Customer care but there is no response from customer care.

I want my refund

I want to buy POCO F3 GT smartphone from flipkart by the Bajaj finserv emi card.still the seller did not sell the phone with bajaj emi card.please provide the emi option on that mobile in flipkart and please to reduce the emi tenure more than 6 months

I ordered 5 sets of Bunai Dhaga kurta and palazoo set on 12th Aug. On 15th I received the order but in that packet, only 1 set of Bunai Dhaga kurta and palazoo set was delivered. On the package it shows 5 items but when i opened it, there was only 1. I ordered for the coming rakhi festival and now due to this carelessness shown on the part of the seller, i am going to face the consequences. I want my money back.

Thanks 😘 DG service report for the

I ordered NIKE Revolution 5 Running Shoes for Men, for 3695 Rs on 11th August 2021, and the Order was Delivered to us on 14th August 2021. We tried the shoe and had Fitting issues hence packed it back immediately and filed a return. Today the Wishmaster came for the Return but rejected to take the product with him telling us that it does not contain the tag, but the product itself did not come with any tags and it was only taken out the box for 2 mins, and put back as it came in the box. I want to return the Product and get a full refund.
Order ID : OD[protected]

For the info and for the info and for some help with the kids

I am trying to make a purchase using any credit card. I have used Flipkart many times before and amusing with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 week later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem.

He is blocked my account without reason and my shoes has gone and my refund not get me plz hlp me flipkart fraud I'm so disappointed
My name azad khan
Number [protected]

Flipkart is Displaying the items which are not available in there sellers warehouse or Flipkart is delaying the orders because of their courier partner No satisfactory reverts when Customer approaches the Flipkart CS Team Worst purchase Experience

I had ordered 2 products from Flipkart app Huskey Nova Lint 812 Lint Roller and Royalkart 1 Lint Roller with Cover 60 Sheet & 3 Refills 60 Sheets Lint Roller

But unfortunately on 14 August, I received the below message from Flipkart that my product was delivered.

Delivered: Huskey Nova Lint 812 L... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/DYjE6WuuuN

And on 13 august I received the below message from Flipkart that my product was delivered
Delivered: Royalkart 1 Lint Rolle... from flipkart.com was delivered by Sanjay Kumar Baghel. Click to give feedback: http://ekrt.in/2znevlNNNN

But I had not received any product
I have been requesting Flipkart to share the seller details or at least request the seller to deliver the products
I had done full payment of the products through UPI.

The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & SMS.

When I did not receive the product on 14th August. I escalated the issue. Within an hour Flipkart updates the status of the orders on their website as 'delivered'.
They just assure me that they will look into the matter & I get auto-generate dated mail mentioning
That the issue will now be resolved till 19th August

Flipkart just enquires from me that whether I got any call back from the seller. The seller had not contacted me anymore

I am deeply disappointed with Flipkart has managed this order

Till now the company has just escalated the issues
They didn't do anything for resolution of issues

They had not sent any email and they had also didn't share any phone number too

Can you please help

Thanks
Sourabh
[protected]

Sir,
I ordered headphones that I got in damaged condition for which I placed a return request for that product.
Flipkart customer care representative cancelled my return request even when they were saying techician is alloted. Now when I am trying to return it is saying not in return policy.
I am very disappointed with Flipkart.
Please help me.