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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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J
Jacob48
Jul 3, 2021
Resolved
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This is the very bad experience from Flipkart. For my product LG WING the return request was raised but it's keep on getting rejected by technician. This is the second time my request was rejected. I have been told by technician that people have raised the return for 3-4 times and then only we approve it. If this is the case then I will discontinue using Flipkart here after.
Since I have chosen Flipkart as my first option and have always purchased very expensive products. The great customer experience that I had with Flipkart is now totally gone. Now I feel very unsecure using it. Being always a loyal customer with Flipkart this technician visit ruled everything.
My issue is still not resolved. The technician didn't check my phone properly. He was not even bother to ask my query.
He was not professional.
Requesting to please address my issue and
only one question from Flipkart - How would I re-gain the trust and confidence in Flipkart
I've been told that there would be multiple times of tech visit. This is really so inconvenient. Again the tech visit with Gautam is assigned and this would be my third tech visit. This is keep going on and on.
Requesting Flipkart to look into my issue more seriously and expedite my support.
Aug 17, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2021
Flipkart Customer Care's response
We will revert on it.
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    PRASENJIT CHANDRA SARKAR
    Jul 3, 2021
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    I usually purchase lot of products from flipkart, recently my 3 orders got cancelled and flipkart send me a mail
    "we'like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."
    All the products i purchased are for personal use only.
    Also i want to mentioned that I'm a govt service holder and i move here and there within state of assam. So i order product at different locations. I'm using this Flipkart account from last 6 years never ever such thing happened with me. This is is first time and the block my account with prior notice or warnings. Please help me to recover my account.
    Flipkart customer support has been notified about the posted complaint.
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      R
      rohitss323
      from Kolkata, West Bengal
      Jul 3, 2021
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      I ordered my product which is a wall sticker and i saw beautiful colour in it, but when i received this non returnable item, it was dull and yellowish,
      Flipkart told me that i cannot get refund, or anything.

      Order ID - OD[protected]
      WallBerry Large Self Adhesive Wall Sticker
      500, Multicolor
      Seller: RetailNet
      ₹195 x2
      Equals 390
      Flipkart customer support has been notified about the posted complaint.
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        9
        9811511968
        Jul 3, 2021
        Resolved
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        Resolved

        As per l'oréal company verification your product is counterfeit and telephonice verification your suplier m/s modo not supply of product ( he is not registered this products in gst and loeral company)
        +2 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 04, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          B
          Bistro Stand
          Jul 3, 2021
          Resolved
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          Resolved

          My order id- OD[protected] of marq ac is facing cooling issues, and even after multiple technician visits from the brand the issue persists, Flipkart even raised the return of products on 2 June, 2021 as it is under warranty, but it has not been uninstalled till date and also seller has cancelled the return.
          Even after repeated mails to customer service they are asking me for more time. Any clue how can I resolve it?
          Aug 9, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            E
            er.rahul_shukla
            from Vellore, Tamil Nadu
            Jul 3, 2021
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            Hello Team,

            I am very disappointed with the flipkart service.

            After the MarQ AC incident, I ordered a carrier AC from flipkart and it was delivered on 30/06/2021. Today the installation team visited home and they did complete installation.
            After installation, we ( me and the installation team) have observed zero cooling. Installation team diagnosed the issue and found that the carrier AC does not have liquid gas and this is the reason for zero cooling.

            Now again I have got through the process of return/replacement. Without any reason I have to suffer again just because flipkart and their seller are sending defective products.

            Why flipkart... Why ???????

            Even when I tried to connect with the customer care team they simply said "sorry sir" or when I asked tough questions they disconnected my call in between without sharing proper resolution.

            As directed by the customer care team, I have given 1180 ( in cash ) to the installation team.
            +2 photos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 04, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Shivam naik
              Jul 2, 2021
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              Address: NAGAON BANDER, alibag

              You show me you resolve my problem bt my account is not unbann
              Unbann my flipkart account
              Flipkart customer support has been notified about the posted complaint.
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                S
                Shivam naik
                Jul 2, 2021
                Resolved
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                Resolved

                Address: NAGAON BANDER, alibag

                My flipkart account bann please unbann my flipkart account
                I am not use any hack bt my account bann please help me
                Aug 5, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 04, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  C
                  Chaitrali mohare
                  Jul 2, 2021
                  Resolved
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                  Resolved

                  Address: ,Patil Wadi,Near Nilima Hotel,,402201

                  19 jun at 10:00 pm i play quiz time and i reach some extra poins because all question repeat and my account is temporary bann so i didn't play any game and didn't collect any reword
                  Flipkart allows this for shopping but not game zone and i believe this is the thing that can happen with many.

                  I have tried to contact them but repeatedly i get this response:

                  [we'd like to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest your account is not eligible for the game zone.
                  The terms and conditions also says we encourage fair play in line our terms and conditions, seller and flipkart has all the rights to disqualify account from the benefits of this contest at any time without any prior written notice.
                  Once the option will be enabled you will be notified by the relevant team.]

                  I don't see anything in terms and conditions about this. What if someone buy's new phone and log in with their previous id? According to flipkart this is going to be violation of t&c.

                  I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this.

                  Its about to be a month and ban is still not removed also i have won some supercoins which i didn't recieved yet.

                  So kindly please remove the ban from all my id's.
                  Jul 3, 2021
                  Complaint marked as Resolved 
                  19 jun at 10:00 pm i play quiz time and i reach some extra poins because all question repeat and my account is temporary bann so i didn't play any game and didn't collect any reword Flipkart allows this for shopping but not game zone and i believe this is the thing that can happen with many. I have tried to contact them but repeatedly i get this response: [we'd like to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest your account is not eligible for the game zone. The terms and conditions also says we encourage fair play in line our terms and conditions, seller and flipkart has all the rights to disqualify account from the benefits of this contest at any time without any prior written notice. Once the option will be enabled you will be notified by the relevant team.] I don't see anything in terms and conditions about this. What if someone buy's new phone and log in with their previous id? According to flipkart this is going to be violation of t&c. I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this. Its about to be a month and ban is still not removed also i have won some supercoins which i didn't recieved yet. So kindly please remove the ban from all my id's.
                  Flipkart customer support has been notified about the posted complaint.
                  Jul 02, 2021
                  Updated by Chaitrali mohare
                  Can't resolve my complaint
                  Jul 02, 2021
                  Updated by Chaitrali mohare
                  Please solve my problem
                  Verified Support
                  Jul 04, 2021
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                    S
                    singaiah kankanala
                    Jul 2, 2021
                    Resolved
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                    Resolved

                    I placed an order to buy and paid an advanced payment as they asked and confirmed/estimate delivery date. But after amount was debited from my bank account message received saying that order was not placed and the amount will be returned by 14 th July. Why should I (customer) wait upto that time without penalties from them as asked for payment without stock/seller information ?
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 04, 2021
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                      H
                      Hamza Hasan
                      Jul 2, 2021
                      Resolved
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                      Resolved

                      I have applied for replacement for my laptop because it has screen bleeding issues and too much lag. I applied on 27th june but the technician visit date
                      I got is 13th july. why there is so much delay what will i do for 20 days. i just received my product on 24th june. I want to request to flipkart to please make it earlier as possible.
                      order no- OD[protected]
                      +1 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 04, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Helpful
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                        P
                        Pradhan Raghav
                        Jul 2, 2021
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                        I purchased "Flipkart Perfect Homes Julian Engineered Wood 3 Door Wardrobe" from Flipkart on 19th may. On emi.
                        Till date the installation isn't done.
                        I am paying emi and interest and am not using the product. It's risky waste.
                        I want this issue to be cleared.
                        I have contacted the more than 10 times. They are saying 2 days, 5 days is been more than a month and half.
                        Kindly help
                        Flipkart customer support has been notified about the posted complaint.
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                          H
                          Harsha Sakre P
                          Jul 2, 2021
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                          Address: Bangalore

                          I have bought E-Solution Oximeter from Flipkart which showed wrong values. Now sensor is not working. Looks it is a fake product. They say there is a 1 year warranty but they neither have contact number nor website to claim warranty. Looks Flipkart is selling Fake products.
                          Flipkart agreed for refund, no one has come till now. Customer care executives are giving fake assurance. They are postponing pickup from past 15 days. They are giving nonsense reasons.
                          Is this the way Flipkart treats customers.
                          Flipkart customer support has been notified about the posted complaint.
                          Jul 02, 2021
                          Updated by Harsha Sakre P
                          Waiting from 25th of June, even If I call still they will give fake assurance. Useless customer care. They are also disconnecting call.

                          Jul 03, 2021
                          Updated by Harsha Sakre P
                          Request Has been cancelled by Flipkart cancelled.

                          Jul 03, 2021
                          Updated by Harsha Sakre P
                          Got a call from Flipkart customer care. Customer care executive Assured that he will address this issue..
                          Hoping for solving issue soon.
                          Jul 04, 2021
                          Updated by Harsha Sakre P
                          I have requested customer care executive Karan to either postpone pickup to Wednesday July 7th or change address as we are not available in the Bangalore address. I have updated Karan that change pickup location only if pick up is on July 5th but Karan first cancelled it saying it will be picked on Monday (July 5th) then he has given new resolution time as July 9th. Frankly speaking nobody will be there in Sakarayapatna address after July 6th. I have explained all these things before confirming change address and then asked to change but Karan changed it and saying July9th is resolution time.

                          I asked him to change back if requested pickup is not on July 5th. He is copy pasting some text again and again without listening to me. I have explained this issue is handled from Consumer complaint but still he has copy and pasted same texts again without Listening to me.

                          Check the reason what he has updated. Such a irresponsible executives. I am frustrate from this customer care executives.

                          If you guys are picking up after July 6th Please pick from my Bangalore address.

                          This flipkart customer executives make things complex. Most propably now ignorance started again.

                          Jul 04, 2021
                          Updated by Harsha Sakre P
                          Please ask Mr Karan to understand issue properly and then give resolution. Mr Karan is in Chat team.
                          Verified Support
                          Jul 04, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Jul 05, 2021
                          Updated by Harsha Sakre P
                          Please share contact or mail id so that I can talk to you guys directly. I don't want to talk to your customer support.
                          Jul 10, 2021
                          Updated by Harsha Sakre P
                          Again Flipkart missed pickup this time as well. This is the 3rd time which is happening like this. Flipkart guys are playing with customers. I dont know, flipkart complaints is working on it or not.
                          Flipkart customer care is the worst I have ever seen. Is this the way Flipkart treats customer.

                          I am loosing hope on consumer complaints as Forum well. Sorry to say this.
                          Flipkart is still playing with us even after raising complaint.

                          Jul 12, 2021
                          Updated by Harsha Sakre P
                          Hi Team,

                          I have not received call from Flipkart Simply they are updating as they have called me.
                          Looks this is a new trick from Flipkart to blame us.
                          Jul 12, 2021
                          Updated by Harsha Sakre P
                          No Updates from Flipkart till now. This shows irresponsibility of Flipkart.
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                            N
                            nsslingam1985
                            Jul 2, 2021
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                            Address: T.GANIGARAHALLI

                            I ordered tata sky hd box still one month waiting but not received hd box.
                            Please initiate my refund.My issue not resolve yet.
                            Flipkart customer support has been notified about the posted complaint.
                            please resolve my order
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                              S
                              suvajit19
                              Jul 2, 2021
                              Resolved
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                              Resolved

                              Website: www.flipkart.com

                              Yesterday night suddenly I noticed that my flipkart account has been blocked. Please help.
                              +1 photos
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 04, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                B
                                Brij1985
                                from Rajkot, Gujarat
                                Jul 2, 2021
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                                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,
                                Website: www.flipkart.com

                                I have given the request to the flipkart customer care by e-mail as well as on toll free number that, my number which is registered with the flipkart is no longer with me as it was deactivated by the service provider, so please change my mobile ********3804 to *******6260 with my photo id proof.

                                Now on 1st July someone called me from the Flipkart to verify the details and then he has asked me for the orders details which was more then 1000 Rs. and the address of the products where it was delivered. I have given him the correct information and then he asked me to put my call on hold for sometimes. When he unhold the call he informed me that my number has been changed successfully and now I have to verify the number by login in flipkart on desktop or laptop only. To complete verification I have to go to "www.flipkart.com" and then click on login button and then click on request for the OTP button and then you have to provide the OTP and then your number will be verified.

                                I have done the same thigs as per his instruction but the number was not changed. So I have contact the customer care straight away informed them that my number has not been changed. So one of their customer support executive have informed me that due to technical issue my number has not been changed. Please wait for sometime they will do again.

                                Now on 2nd of July I had call from the flipkart and the lady has informed me that the new number I have given to them *****6260 is already registered on flipkart on 1st July so they are not able to change my number. I mean this is ridiculous, because of their mistake I am suffering. That lady has asked me that I have to give one more number which should not been registered on flipkart. Like it blows my mind like to change my number I have to buy one more number. I have explained that I can not buy one more number so she said they are not able to do anything. I have told her why should I suffer because of their customer support executive.

                                And main issue is, like they are not able to change my number or delete an account and now I am not using ******804 number anymore and after sometime the service provider will allot this to some new user. Now if he will try to sign up on flipkart with my old number which is *******804 (wright now this is his new number) he will got the notification that the number is already registered with the flipkart, so what he will do, he will try to login with number and then flipkart will ask him for password which do not know, so what he will do, he will click on the forgot password and then flipkart will sent the OTP on the same number, so when new user will get the OTP then he will defiantly login to the account but ultimately he is logged to my flipkart account and he will gate my all details like my address, my registered bank details and all. Which is risky for me. And this thing can happen to anyone.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Shivam naik
                                  Jul 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: NAGAON BANDER, alibag

                                  19 jun at 10:00 pm i play quiz time and i reach some extra poins because all question repeat and my account is temporary bann so i didn't play any game and didn't collect any reword
                                  Flipkart allows this for shopping but not game zone and i believe this is the thing that can happen with many.

                                  I have tried to contact them but repeatedly i get this response:

                                  [we'd like to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest your account is not eligible for the game zone.
                                  The terms and conditions also says we encourage fair play in line our terms and conditions, seller and flipkart has all the rights to disqualify account from the benefits of this contest at any time without any prior written notice.
                                  Once the option will be enabled you will be notified by the relevant team.]

                                  I don't see anything in terms and conditions about this. What if someone buy's new phone and log in with their previous id? According to flipkart this is going to be violation of t&c.

                                  I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this.

                                  Its about to be a month and ban is still not removed also i have won some supercoins which i didn't recieved yet.

                                  So kindly please remove the ban from all my id's.
                                  Jul 2, 2021
                                  Complaint marked as Resolved 
                                  No... My account is not unbann
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 02, 2021
                                  Updated by Shivam naik
                                  You show me you resolve my problem bt my account is not unbann
                                  Unbann my flipkart account
                                  Jul 02, 2021
                                  Updated by Shivam naik
                                  You show me you resolve my problem bt my account is not unbann
                                  Unbann my flipkart account
                                  Jul 03, 2021
                                  Updated by Shivam naik
                                  You show me you resolve my problem bt my account is not unbann
                                  Unbann my flipkart account
                                  Verified Support
                                  Jul 03, 2021
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                  Didn't solved flipkart marked as solved wt type of service is this for consumers
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                                    P
                                    pramod@123@
                                    Jul 2, 2021
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                                    Address: flipkart india

                                    Flipkart incited my refund amount which is 1599 Rs by same mode of payment on 23 June but still my amount is not received Flipkart provide me a reference number also which is ( P21106230911130905270108)
                                    Flipkart customer support has been notified about the posted complaint.
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                                      T
                                      TCOKS.
                                      Jul 2, 2021
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                                      I ordered Samsung Galaxy Watch Active 2.
                                      I received the fake clone of the same. Please initiate my refund.

                                      Order Date : 29th June 2021
                                      Order ID : OD[protected]
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 02, 2021
                                      Updated by TCOKS.
                                      Please mark it as unresolved! The issue is not solved yet
                                      Verified Support
                                      Jul 03, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jul 04, 2021
                                      Updated by TCOKS.
                                      No revert back received
                                      Jul 09, 2021
                                      Updated by TCOKS.
                                      Still no revert received
                                      Did not received any revert.
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                                        pardhan_dagar_
                                        Jul 2, 2021
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                                        Order id-OD[protected]
                                        my order not delevery
                                        out of delevery area
                                        Flipkart customer support has been notified about the posted complaint.
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