Flipkart Complaints & Reviews

I took vivo v20 but IMEI not not taking in exchange offer, its reflecting IMEI no not valid. i took this product from flipcart only
IMEI no-[protected]
IMEI no-[protected]

I ordered bean bag Rs1399 but received garbage in a packet and trying to return but my request is not processed since last 7 days. This breaks trust from flipkart such a company. Resolve my issue and save trust also

Hi,
I ordered an Acer laptop with OD[protected] on 9th April. The delivery date was shown to be 11th April. The laptop was also available at a discount. The fast delivery and the discount was the reasons why I chose Flipkart.
On 11th April, the order wasn't even packed, and therefore the delivery had been delayed; I immediately raised an issue through the in-app customer support. The resolution date was provided for 16th April, and the order was repromised to be delivered by 14th April. On 14th, too, the order wasn't even packed. Now the app hasn't even provided me with a new delivery date, I had sent emails twice through the in-app contact option, which were supposed to be replied to in 48 hours but haven't.

There is no way to directly contact customer care. There is no mail address, no phone number nothing.
On 16th, I received a mail stating that the order will be cancelled and I have the option of ordering the product again at 5000 rs more which they claim will be refunded in the form of a gift card.
This is the indication of a scam as they first showed a discounted price, took my money and kept it engaged for a full week. Then they cancelled the order and tell me to order at a higher price and in return will give me a gift card in exchange which can only be used on flipkart.

Their customer support is horrible. They haven't replied to any of my emails and they just disconnect my calls now after putting them on hold.

I demand that my order be sent at the original price only (18, 982)
and adequate compensation be provided for the harassment I have
faced in the past week

Maine ek mobile order kiya by exhaning Honor 4x, jab agent aaya to mobile verify kiya aur bola mobile edge me gap he you have pay 1050 Rs,
but jab maine online photo dekha Honor 4x ka to wo manufactire design aisa hi hay but wo manane k liye ready nahi .

Flipcart always doing this with all the customers.
i have heard this type of issue from many of customer but today i also face the same.

i have the screen and an all the proof in my hands .
flipcart ne bahut bewkoof bana sabako ab nahi ...

isame please aap meri help kijiye...request

Someone hacked my flipkart I'd, and daily got more than 20 fake calls from there and asked about the product, which I didn't order. I don't know how to handle these fake calls.
please do something and help me out from this, I don't want more calls from there.

I booked Indigo flight from Flipkart Travel. After that flight got cancelled by Airlines. I cancelled my Flight for Total refund on Flight as they having the option to choose that flight got cancelled by Airline and get full refund. After that the Refund me of 0 Rupee. After I connected with Custom Support team they told me that I need to provide proof from Indigo that they refund all amount or not. I connected with Indigo and they share me detail and then I forwarded to Flipkart. Now its almost 14 days they not refunded my Amount.

PNR: WM438G
Booking Id: FF[protected]

I am ready to give the pay later bill but no one receives the customer care call and dont respond properly the late charges are increasing day by day. Send me an external link atleast the flipkart account is blocked and am unable to use anything or even pay my dues and you guys dont even give a simple resolution

My account number is [protected]

I want a resolution till evening else am going to the court

Sir,
With due respect and humbly submission i beg to state that few days ago i bought a butterfly Arrow 500 w mixer.my Order ID - OD[protected]. when i checked my product i saw that there is a defect in my product . immediately i requested to replace my product. But i am not able to receive my replacement product till now.Everyday i speak my matter to the customer service of Flipkart . Everyday they tell me my product will deliver soon.5 days have been passing but they have not deliver my product till now.please help me.

I don't know why Flipkart do that for me. I am loyal and old customer of Flipkart with the I'd. But suddenly what wrong happened with Flipkart they blocked me without any valid reason.Then I got a mail they said you has been blocked due to high number of returns. But it's not the true fact. About 100 of delivered products I returned only 5 or 10 product with a valid reason and they accepted it. Then why my Flipkart account was blocked. I can't get it still. Please take action against Flipkart and unblock my Flipkart account.

Sir,
With due respect and humbly submission i beg to state that few days ago i bought a butterfly Arrow 500 w mixer.my Order ID - OD[protected]. when i checked my product i saw that there is a defect in my product . immediately i requested to replace my product. But i am not able to receive my replacement product till now.Everyday i speak my matter to the customer service of Flipkart . Everyday they tell me my product will deliver soon.5 days have been passing but they have not deliver my product till now.please help me.

Please pincod 416416 stock available.

I have made a shopping on flipkart (Product-wow skincare product) and made complete payment through UPI(GPay) which is successful on 2nd April 12:39 pm of Rs 296, the amount has been debited but the order has failed. I have contacted Gpay support & Bank regarding the transaction, they told me that the money has been deposited to the merchant. I have contacted flipkart but they are denying any payment. They are not properly addressing my concern and keeps on closing my complaint.

Also bank has given the confirmation email that "The transaction is found to be successful & amount has been credited to the beneficiary account". Refer the attached screenshot.

My Order ID: OD[protected]

I need my Amount to be refund to the source of payment.

I am completely frustrated by following up with flipkart team, no proper information and response on this transaction and denying the payment.

Company is not fulfill to replace the product and denied it again and again.
Flipkart delivered me a mi smart band 4 but it looks like a used product with scratches, dead battery, no brand logo on product etc.

Hiii I would like to change my infinix smart 4 Mobile in Flipkart and want buy a new mobile but whenever I entered IMEI number it always showing your IMEI number is doest match Flipkart is playing with my emotions I tried lots of times it always shows error and even I checked my IMEI number with *#06* number please kindly help me i am requesting you Flipkart sometimes being like fox making fraud things it hurts sometimes to a innocent customer like me

Dear sir, i buy zebronics zeb-cu5013 cfl ups on 8 april 2021 and its deliver on 9 april 2012 but the product i received is not working/dead on arrival and i complaint against in customer care on 9 april because from my i try to return this product but some error occurred in Flipkart and i complaint against this in customer care and today is 15 april 2021 bit flipkart doesn't resolve my issue yet and they not pickup this defective product...

Dear Sir,

I wish to inform you that I had been booked a flight from flipkart to New Delhi from Shirdi in May Month 2020. But due to covid it had been cancelled by airline and entire amount gave in credit shell for utilizing till 31 march 2021.

But I couldn't utilize the same by 31 march 2021. Now Airline has been refund the entire amount to flipkart but flipkart has been deducted the 2118 super coins from my account and said that your coins validity has been expired whereas coins has been refunded on 14 April 2021.

Now who is responsible for not utilizing the super coin timely while refund itself got on yesterday itself.

Now Flipkart team said that we can't do anything because of our hierarchy.
Note- 1 Coin is equal to 1 INR

Therefore requesting you to kindly do the needful. I Shall be very grateful to you.

Regards,
Gayalal Bairwa
[protected]

My account has been stolen and is being used by another person. I could not even log in to my account. My phone for items that the person who stole my account tried to buy The text message is coming to my number. I therefore request you to accept this complaint of mine and take appropriate action. I also declare that I am not responsible for any misconduct caused by this. Your company is solely responsible for any frauds that may occur on my account.

I had placed an order for Dr. Trust (USA) Model-905 3 in 1 Electric Nano Portable Ionic face Nose steam Breathing Inhaler facial Water Steamer Parlour Machine for cough & cold relief Home Office Room Air Purifier Humidifier & towel warmer heater Vaporizer from Flipkart website on 12th April 2021. However, in the evening, the order was arbitrarily cancelled. I had raised a complaint on 12th April 2021 and asked the reason for the cancellation. I was told that they will look into the matter and will revert later. However, on 14th April, they have disabled my account and have made false accusations that my account has been flagged for making purchases not intended for personal use which is a false statement. I had called up their customer support helpline but none of the executives could help and they keep providing a misleading response. In the last 1 year (since[protected], I have placed 11 orders from Flipkart and made 2 travel bookings from Flipkart Travel. All the items ordered [Books, Shoes, Sanitizers, masks etc] were strictly for personal use. I had even asked for the details based on which they have restricted access to my account. However, the customer support team has no idea about the same. In addition to this, there is no escalation mechanism in Flipkart by which serious complaints can be escalated for faster resolution. Based on the evidence at hand, it is clear that the account has been restricted just because I had raised the complaint on social media. The action from Flipkart of restricting access to my account amounts to harassment and strict action should be taken against the company.
In the last 1 year I have placed 11 orders of which 3 were cancelled/returned. 2 of the cancellation/returns were from Flipkart as the seller couldn't ship the order.

Now they are claiming the following:

" We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account."

I have responded to the e-mail and have even spoken to the customer support. However, there has been no resolution which is not a surprise considering how unprofessional and deceitful the customer support team is. There is no escalation matrix and complaints escalated by the customer support executive end up in the trash once the call is disconnected. The senior management team has no clue about the mess in the company.

Hi all,

I've placed 2 orders using Flipkart on recent times, and for both of the orders I've received duplicate products with damaged properties.

Order ID:[protected]
Order ID:[protected]

For both of them I've raised a request for refund and replacement. This is the not the first instance that this happened. For last 3-4 months I've faced issue with multiple orders.

Complaints:
1. Not checking quality of the product, Flipkart is delivering duplicate and used products.
2. Not checking before packaging, that's a QA protocol breach
3. No assurance about correct delivery or correct product
4. Waste of time and extra harassments
5. Flipkart is becoming a partner whom we cannot trust with any delivery.

This kind of service is not a good sign of running business in India.

I have created flipkart account three years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.