Flipkart Complaints & Reviews

May 21, 2021

Updated by dshilpa It's been three working days and still the issue is not resolved. Please take the initiation of informing the bank team to credit the refund amount ASAP

May 18, 2021

Updated by Basetty Naveen refund

May 18, 2021

Updated by Basetty Naveen Order ID: OD[protected]

HI

This is Naveen Kumar B, This month 07-May-2021 i ordered one mobile amount in Rs 5449. but due to some problems i return back same product, but still now i am not getting money, so number of time i called to customer care he told me amount already credited, so pls rectify my complaint.

May 19, 2021

Updated by lakshmidec1512 Hi Team

Can I get an update on my product ASAP ?

As I have been waiting more than a week for the delivery status.
Please let me know if I have to cancel the item at least if you guys don't have a proper Delivery team to sell the product .

As to be notified, we also have other Ecommerce applications, where we see they have a good support team and good customer service

I cannot wait till 20th of May and you guys exceed it again, without any reasons .In this COVID situation other Ecommerce applications make sure they satisfy their customer with good products without any delay.

Could you please reach out to me ASAP. And also have a good Support team going forward giving them good training well and then place it in the position .(especially the seniors in support teams)

May 18, 2021

Updated by Gobardhan1990 My register number- [protected]
My register mail [protected]@gmail.com

May 19, 2021

Updated by Gobardhan1990 Please look out my issue sir please resolve soon.

May 18, 2021

Updated by Prince Nag Firstly I need my account being unblocked followed by return approval and refund regarding the same.

May 20, 2021

Updated by Prince Nag Hi, I agree all the details you have provided in my previous grievance that why my account was blocked and refund of 3 products already provided. Now I want to how to unblock my account. As you have cancelled my remaining return request, so have you ever earlier notified that one cant return more than this quantity. If you have stated that earlier everyone should have followed that. The remaining product. Which i want to return having size issue for 3 of them and 1 of them i got different colour product twice but its return was rejected thrice saying courier partner saying delivery of product was intact.I agree that packaging was perfect but the product was of differemt colour of same brand. I have provided you requested details for same. So i want my all return request which was cancelled from your to accepted followed by refund of same. Also i need my account to be activated. And please dont give me same explanation which i am since last 4 days why my account was blocked and all return request cancelled. For this you have to notify to the customer earlier that you cant do this not by cancelling their request, account blocking and taking their hard earn money. I have provided earlier grievance snapshot too. Its not some free earn money in this pandemic. We are working in essential services so have some delicacy. So Actiavte my account, and accept my returns and refund my money. Also i have purchased multiple appliances, mobiles and electronic product in last few years which are in warranty so when i need their invoive where should i go. In email i have too much and its really impossible yo search from them. Everyone used to download their invoice from your application when required. Also i have paid one product from gift card of rs. 500 also whose return request was cancelled so i want that money too. So look into this with understanding the deepness of the situation. I am being your customer since 7 years. I have provided my UID and PAN card too as per your request even after that you do this. Its highly unacceptable. So please dont give same response as earlier why it was blacked and all. So provide solution.