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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 752

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A
atulkumarsingh
Apr 20, 2021
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Keyboard faulty
+1 photos
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    A
    atulkumarsingh
    Apr 20, 2021
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    Address: THANE KALWA

    Product : flipkart mrq falkon
    sr no: yk[protected]
    problem:keyboard not working
    +1 photos
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      K
      krishna2456
      Apr 20, 2021
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      I ordered my phone on 12th april. It reached my nearest hub on 15th april and rather than going for out or delivery the product has been transferred back to the starting point, where it says the product has been dispached from the seller location

      how can my product return to my sellers locaton if it had reached nearest hub to me
      +1 photos
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        H
        HP
        from Mumbai, Maharashtra
        Apr 20, 2021
        Resolved
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        Resolved

        Address: Bangalore

        Defective Oxymeter delivered in 15.4.21.REFUND accepted vide Refund ID[protected] and pickup scheduled for 16.4.21 not done till 20.4.21 by seller inspite of repeated messages to Flipkart Customer Support.Kindly precipitate REFUND and collect defective item at your convenience.Col.Hp Singh([protected]).
        Aug 13, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 21, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          B
          Bpratik 609
          Apr 20, 2021
          Resolved
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          Resolved

          I want to close Flipkart pay later but not able to do so, Flipkart Don't have any customer care mail id,

          As this loan is reflecting in my cibil report which is not necessary

          Please close it asap

          Regards
          Pratik Bhalerao
          Oct 27, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2021
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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            S
            souvikforeever
            Apr 20, 2021
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            Dear Sir,

            I am a loyal and regular customer of Flipkart and using Flipkart plus account vide registered email: [protected]@gmail.com and Mobile: [protected].
            I have almost 309+ coin in my account and an open order, I have done a lot of shopping from Flipkart.
            I cannot check my order status and also can not order anything and and also I can not download my order invoice.
            I would like to your kind attention that I can't use my plus account coin balance as well as access my Flipkart plus account. I would like to request you please unblock my Flipkart plus account as an urgent basis.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 21, 2021
            Flipkart Customer Care's response
            We will revert on it.
            Jul 10, 2021
            Updated by souvikforeever
            Till I can't use my plus account coin balance as well as access my Flipkart plus account. I would like to request you please unblock my Flipkart plus account as an urgent basis.
            Jul 10, 2021
            Updated by souvikforeever
            Till I can't use my plus account coin balance as well as access my Flipkart plus account. I would like to request you please unblock my Flipkart plus account as an urgent basis.
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              A
              Ankit124
              Apr 19, 2021
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              Address: 111 park proad patel nagar dehradun

              Hello sir
              Logitech webcam missing product name Logitech C922 Pro Webcam
              product khai mila mujhe plzz meri madat maro ye refund nahi kar rhe hai plzz help me

              oderd id OD[protected]
              payment cash
              oder date 11/04/2021
              phone number [protected]
              gmail. [protected]@gmail.com
              +4 photos
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                J
                jamshiu
                Apr 19, 2021
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                Website: Flipkart.com

                Flipkart declined services

                Claim ID: CLJP[protected]
                Order ID: OD[protected]
                Order Date:[protected]
                Invoice Date:[protected]

                Purchased Midea washing machine from Flipkart in 2018 and purchased 2 years extended warranty along with the purchase. Now still in warranty period till November 2021.

                The washing machine has a complaint and it is not working. I registered a complaint last month (March) and a technician from Jeeves confirmed that the Machine is damaged and have to replace some parts.

                After one month, they send an email that the part is not covered and cannot be replaced and will not get a refund amount as well.
                As per their policy, if they cannot fix the issue by service, Jeeves has to provide a refund amount of 70% of the total purchase bill in the second year of the warranty period.
                Now they send an email on 09/04/2020 and confirmed that they cannot provide service and refund amount.

                Please file a complaint against Flipkart and Jeeves
                Flipkart customer support has been notified about the posted complaint.
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                  R
                  Rahul Shinde 48
                  Apr 19, 2021
                  Resolved
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                  Resolved

                  Hi, I had ordered poco X3 pro on 13 April 2021, it had reached in my nearest hub, borivali on 17th April 2021, Then I received one message from flipkart that your product cannot be delivered today and it will be delived to you in 3 days . On the 18th April While tracking order there was written your order has been dispatch to bhiwandi which his far from my adress. And I m not able to contact anyone why is that happen, why is the product dispatch from borivali to bhiwandi and why there is delay in delivery even after the item is in my nearest Hub ??
                  +1 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 20, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    Dear sir/ma'am,

                    Client no : Daman Dogra[[protected]]

                    Onsite engineer no : Karan Singh[[protected]]

                    I purchased hp omen 15 ryzen 7 octa core - (8 gb/512 gb ssd/windows 10 home/4 gb graphics/nvidia geforce gtx 1650) 15-en0004AX gaming laptop from flipkart on 02nd april 2021 with order id [od[protected]].

                    After 6 days i observed some defects in laptop and it automatically turned off...
                    +3 photos
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                    A
                    Akshay Ray
                    Apr 18, 2021
                    Resolved
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                    Resolved

                    Address: Kalyan

                    After a week flipkart says to cancle the product without any reason. I book my cooler in a offer(11 apr, 21) and paid charges to my bank for it. Flipkart commit to deliver it next day(12 apr, 21). But product not delivered.
                    When i raise a complain then an officer call me(15 apr, 21) and promise to deliver on monday( 19 apr, 21).
                    But today (18apr, 21) flipkart says to cancle the order. I am frustrated with service and want my product at any cost.
                    +1 photos
                    Apr 29, 2021
                    Complaint marked as Resolved 
                    Product ordered on 11 april, 2021, I have not received it until 28 April 2021. Whenever I take the help of customer support. Each time they saying to wait for 24 hours with new excuses and new dates. As taken on product finance. Flipkart has received payment. I also have to pay the bank charges. My first emi will also arrive on 5 May 2021. Flipkart is really sleeping. Shouldn't it be called fraud related to the offer or harassing the customer on behalf of Flipkart?
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Apr 28, 2021
                    Updated by Akshay Ray
                    Even after a long time, Flipkart is giving various excuses. The order of 11 April 2021 could not be delivered until 28 April.
                    As I have financed my product, and its emi is going to be cut on 5 May 2021. So product should be delivered in 2 days or flipkart should be paid my losses.
                    This requires legal action.
                    Verified Support
                    Apr 29, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      C
                      Chella Kumaran G
                      Apr 18, 2021
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                      I lost my old mobile number ([protected])I want to replace my number I tried to register my new number but otp has been sent to my old number.. kindly resolve this issue

                      My account name:chella kumaran
                      Register number:[protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Adarsh Bhargav
                        Apr 18, 2021
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                        I had made my Flipkart account from a different number which is not with me now. I have tried to change my number in Flipkart account but it requires an OTP which is sent to my old number. I have my email which is linked to my account.
                        Flipkart customer support has been notified about the posted complaint.
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                          N
                          Nithiin Raoo Gummadi
                          Apr 18, 2021
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                          Website: Flipkart.com

                          I Got My Replacement Product it totally Packaging Is Crushed Am Posting of its pictures Nd Sound Quality of Tht product is Low I Kept Refund Till Now There No Response from Flipkart Till Now They Didnt Connect Me And They are asking My Details proff Y i ll submit I[censored] want Ill show at the Time Of pick up But Its Like Blackmailing Kindly do needful pls Flipkart 🙏
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            sidbhuj
                            Apr 18, 2021
                            Resolved
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                            Resolved

                            Address: Koramangla, Bangalore

                            I booked a flight in Mar'20 for a travel date of 7th Apr'20 through flipkart flights. Booking ID: FF[protected] & PNR: JLK3RP. Due to the govt. declaring lockdown after 25th mar'20, I was obviously not able to take the flight on the aforesaid date. I confirmed with the airlines (Vistara) and as per then, they were to adjust the amt. in my next booking.
                            Skip to Sep'20, I wanted to book my flights so I called Flipkart as they had sent an email that they will refund my flight price (email SS attached) but their executive denied it saying their system shows that the flight was taken on 7th Apr?! I told them that it was the lockdown, how can someone take a flight for which they had no answers! I continuously followed to them as they had apparently escalated the same to their supervisors but they eventually dragged the matter to Jan and w/o resolving closed by query. This happened few times - I tried social media, posted around 5-6 incidents with the customer service team but in vain.
                            Finally, I initiated a mail chain with airlines customer service and they said that their system shows that the refund has been made by Flipkart to me - but in reality nothing such happened! (SS attached)
                            They keep on keep me waiting and every time I call their customer servicing, they don't have any answer but the same scripted statements.
                            The whole incident has caused me harassment, frustration and trust issues with one of the largest companies out there. I have seen many customers suffer and confront in social media but in vain.
                            As a resolution, I surely would like the refund of around INR 2.5k but along with that I would like a compensation for the harassment caused over the last 6 months and still on. I request strict action be taken against the company plus more power be given to the customer care agents to resolve queries faster (there is no escalation matrix in the company's travel desk).
                            +3 photos
                            +1 videos
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2021
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                            After a year, I finally got a response from the customer service head team.. The first question was: Are they some kind of VIPs as it took me almost 6-7 months to get connected to them? :/

                            Finally, they resolved my issue but didn't compensate for the mental harassment I went through! Moreover, they charged a cancellation fee, a convenience fee for the flight which was never taken and that too for a fault of not mine. Even after the govt. asked them to refund customers who've booked during the pandemic, they charged me the sum. I have promised myself to never ever buy anything from FK - nor will my dear ones. It's an unethical company - their policies show the same. Amz is much better customer service, they actually care for the cx.
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                              P
                              Pushparaj Salian
                              from Mumbai, Maharashtra
                              Apr 18, 2021
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                              Order iD-OD[protected]
                              Order date[protected]
                              Product : LONGWAY STARLITE DECO 600 mm 4 Blade Ceiling Fan (IVORY, Pack of 2)
                              Value: Rs.2, 599/-

                              Hello,

                              Please refer above order details for your refrense.

                              This was produred on (5th of april 2021), as my Fan wasn't working i've ordered pack of 2 fan from flipkart, i needed this earliest but estimated delivery TAT was (11th april) so i've ordered as i liked this product, when this product get delivered to me on (11th april) i realised there was only small single box so i made an video whicle unpacking video, there was only 1 fan which i recieved, seller might dispatched 1 fan.

                              So, i contacted flipkart customer care and informed them i've recieved only one fan as i've ordered pack of 2, so please ship other one, as per flipkart customer support there was no option to ship pending product if i recieved shot item there is 2 option, 1. take a refund for 1 product, 2. request for replacement so they will resolve and replace same.

                              as this pack of 2 fan was ordered for my living room, i dont want to keep single fan what if i didnt get same fan in the future? So, i decided to take a replacement against same.

                              Replacement requested on same day 11th April, i belive same day again i've conatcted flipkart for same the customer care exicutive told me that i've seleted wrong option (Item missing) and i may face problem while pickup so she cancelled my current return request and raised new return request against same and updated your issue will get resolved on 15th of April, but as i dosn't have fan i'm facing very much problem and as my order was in hold i cannot be able procure new from any other website, on 15th April morning again 've conacted customer care exicutive so she replyed that sir your issue will be get resolved on 18th April place wait.

                              This was very disapponting for me, and i informed her mam this need to be resolve by today as per your (Flipkart) comitment she told me it was showing it will resolved by 18th April, but she suddenly told me to sir please wait till 7pm today 15th April we will try to re-solve this i said okay, and when i disconnet the call i got a message from flipkart saying your return issue will be resolved by 17th April?

                              Okay wait more 2 days, on 17th April again i've requested for call back, they use to call me and requested atlest 2 time to resolve this today itsef, but they may not working on my case they got money for my orders and now they are playing with me, agin conacted customer care i requested exicutive to please re-solve this issue earliest, and he give me positive response sir you will recieve call within some time i've forwarder your request to higjher depoartment etc.but he was also tring to play with me, No calls, no reply. today is 18th April and im still awaiting for replacement order,

                              And now when see flipkart portl they not disappeared resolution date and just mentioned

                              Replacement Requested Replacement ID:[protected]
                              We will contact you within 72 hrs to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy.

                              What kind of service is this you are playing with customer's? i ordered pack of 2 Fan, if your seller shipped 1 product it was not consumer problem Flipkart you need to understand same, we order from online website becouse we trust you and it was prepaid order.

                              I want replacement for my order in this week only.
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 19, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Apr 19, 2021
                              Updated by Pushparaj Salian
                              Hi,
                              I'm awaiting for your response.
                              May 04, 2021
                              Updated by Pushparaj Salian
                              Hello, flipkart assured me that my product will get picked up on 5th may it was very very long time. and after pickup within 9 business days i will recieve my refund, but now when i tryed to track my return request they've cancelled return & refund on 30th April?

                              It was very bad experiance which im facing with flipkart from past 1month, i've used my credit card to purchase this product and whithout product i have sepnd my rs.2500. i request you please give me my refund amount ASAP, i dont know if are you able to pickup this product or not i need my money back earliest. and request you please dont try to play with customers.

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                                S
                                Shrijan0909
                                Apr 18, 2021
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                                Flipkart has blocked my account since 1 year. My registered email was 999shrishti.[protected]@gmail.com. They have unnecessarily blocked my account. I am facing a lot of issue. I had to buy products by using my friends Id. Help me!
                                Flipkart customer support has been notified about the posted complaint.
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                                  BhimraoTayde83838
                                  Apr 17, 2021
                                  Resolved
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                                  Resolved

                                  OD[protected]
                                  OD[protected]

                                  I had received milk powder defective due to poor packing from seller the Product was damage internally

                                  Poor packing all milk powder damage inside cheap activity dine from seller

                                  All materials was came outside I had email may times to customer care but no hlep from CS department

                                  Can't accept this product from from Flipkart damage Products can affect on our health

                                  Already we are living in pandemic corona invisible virus condition

                                  Can't take risk of damage Product
                                  Apr 26, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 19, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Apr 26, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    saif84718
                                    Apr 17, 2021
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                                    Address: Guwahati,Assam

                                    I have purchased a mobile phone from flipkart on 25/03/2021 order id : od[protected] And found that mic is not working so i visited the service center and they told that the mobile is not in repairing condition because its new and they provide a d.o.a certificate and told to return the mobile from where you purchased they give you the new one so i contact filpkart to replace my mobile but they denied that the return window was closed they don't replace then what can i do now service center not repairing or replacing and flipkart same as
                                    now I am writng this letter as a consumer Forum i found some help
                                    Regards,
                                    Saif Ali
                                    ph. [protected]
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 19, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Apr 21, 2021
                                    Updated by saif84718
                                    I have uploaded the required document to mail provided by flipkart hope will solve my problem soon
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                                      Dibhru
                                      Apr 17, 2021
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                                      Address: Mohalla Hardaspura Tehsil and district Chamba Pin code 176318

                                      I ordered some other book but flipcart sent an old used book
                                      Flipkart customer support has been notified about the posted complaint.
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