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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 749

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B
Blaharma040473
May 12, 2021
Resolved
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This is regarding my order id OD[protected]. This order includes 5 items. I was having fitting issues with these products so i had raised a return request for these on 7 may 2021. Till now the pick have not been completed. The deadline for completing pick up was 10 may but on 10th may they had rejected my pickup without visiting my doorstep. I had written mails to Flipkart many times but there is no response to it. Even the customer care executives are also not providing me with any resolution.
Please help me as soon as poss.
Aug 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 13, 2021
Flipkart Customer Care's response
We will revert on it.
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    NavinDayama
    May 12, 2021
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    I ordered Sanitizer (Order ID - OD[protected] on 26th of April and date of delivery was 10th of May. On 10th of May the product was showing at my city but they cancelled from there end. The price of Sanitizer that time was 609 and now they are charging 800. Its quite important thing that i needed and after spending 14 days they cancelled it and when i talked to customer care they gave non sense answer like due to covid we cancelled it and you need to purchase fresh that is 800 rupees. They cheated on me. How they can do that this kind of stuff in this pandemic. I will expose you guys on social media for sure.
    +2 photos
    Flipkart customer support has been notified about the posted complaint.
    May 12, 2021
    Updated by NavinDayama
    They initiated my money back but this is not acceptable
    May 17, 2021
    Updated by NavinDayama
    Any update
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      sankar deyy
      from kolkata, West Bengal
      May 11, 2021
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      Address: Bangalore, Karnataka, India (operational headquarters) Singapore (legal domicile)

      Order ID - OD[protected] this order placed 2 nd may 2021 date after delivered product its not working after battery insert so same day order replacement placed but when delivery boy came to deliver order for replacement they not accept it because this is covid 19 product so not accept to replacement so still date order not replacement and correct product not delivered customer care aslo not take action this matter solve this problem others I will take action return or refund my full money.
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        iamtiro
        May 11, 2021
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        Resolved

        Website: www.flipkart.com

        Dear Sir/Madam,
        On 11th April I tried to place an order for a Laptop through netbanking but the order wasn't placed and the money got deducted which was Rs.108940. After contacting the bank I issued a refund on 15th and till then they've been saying nothing else but "we're looking into it, your problem will be resolved asap" until 19th when they asked for my bank statement then after that I didn't get any call after requesting several "call request" on their app I got a call on 21st and once again was asked for the bank statement only after saying that I already did they checked and said they've seen it and I'd be contacted asap. Then after not getting any call or email on 24th I made several tweets to the @flipkartsupport and got a call on 26th the guy said that they don't have the money, blamed it completely on SBI that they're the one who've got my money and asked me to submit a "chargeback form" to the bank, after searching I couldn't find anything with that name the only thing I could find after searching that along with "SBI" was "dispute form" which had nothing to do with netbanking as it was about card even after visiting the bank they said the same, all the others have said that the money was stuck in their end and didn't get to the merchant but this guy (initial S...A...M) denied and blamed it on SBI who also wasn't as polite as the others to say the least. Fast forward to 29th I was contacted after requesting several call backs and having sent messages, the lady said that it'd take 72 hours for approval and after that within 5 days I'd get the money back into my bank account I cried with joy after almost a month of agony as the money isn't small for a lower middle class family. After 8 days of waiting (Sundays excluded) which was 8th May I didn't get any mail or call let alone the money, the only thing happened was that they marked the issue as "Resolved" and the option to reply was gone, I thought about waiting two more days which is today (their working hours is 9am-9pm) but still nothing and now the issue isn't even showing anymore under the order section but just a phone I bought a few months ago. I even rated all their customer support personnels 5/5 including even the guy who denied having the money thinking that he helped me by telling me about the non-existent "chargeback form". This was my first time buying something from Flipkart through online transaction and that too this large sum of money and this is my experience.
        May 11, 2021
        Complaint marked as Resolved 
        Dear Sir/Madam, On 11th April I tried to place an order for a Laptop through netbanking but the order wasn't placed and the money got deducted which was Rs.108940. After contacting the bank I issued a refund on 15th and till then they've been saying nothing else but "we're looking into it, your problem will be resolved asap" until 19th when they asked for my bank statement then after that I didn't get any call after requesting several "call request" on their app I got a call on 21st and once again was asked for the bank statement only after saying that I already did they checked and said they've seen it and I'd be contacted asap. Then after not getting any call or email on 24th I made several tweets to the @flipkartsupport and got a call on 26th the guy said that they don't have the money, blamed it completely on SBI that they're the one who've got my money and asked me to submit a "chargeback form" to the bank, after searching I couldn't find anything with that name the only thing I could find after searching that along with "SBI" was "dispute form" which had nothing to do with netbanking as it was about card even after visiting the bank they said the same, all the others have said that the money was stuck in their end and didn't get to the merchant but this guy (initial S...A...M) denied and blamed it on SBI who also wasn't as polite as the others to say the least. Fast forward to 29th I was contacted after requesting several call backs and having sent messages, the lady said that it'd take 72 hours for approval and after that within 5 days I'd get the money back into my bank account I cried with joy after almost a month of agony as the money isn't small for a lower middle class family. After 8 days of waiting (Sundays excluded) which was 8th May I didn't get any mail or call let alone the money, the only thing happened was that they marked the issue as "Resolved" and the option to reply was gone, I thought about waiting two more days which is today (their working hours is 9am-9pm) but still nothing and now the issue isn't even showing anymore under the order section but just a phone I bought a few months ago. I even rated all their customer support personnels 5/5 including even the guy who denied having the money thinking that he helped me by telling me about the non-existent "chargeback form". This was my first time buying something from Flipkart through online transaction and that too this large sum of money and this is my experience.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2021
        Flipkart Customer Care's response
        Hi,
        Thanks for writing in. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
        May 13, 2021
        Updated by iamtiro
        The order id is right there at the top! Here it is once again OD[protected]
        E-mail - iamtirtha.[protected]@gmail.com
        May 14, 2021
        Updated by iamtiro
        Hello !!!????
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          R
          ramesh30a
          May 11, 2021
          Resolved
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          Resolved

          Address: Solakpally ,pin code 502319
          Website: Flipkart

          Dear
          sir i have order on flipkart on 2nd may 2021(narzo 30a phone ) and her delivery was 4th may 2021 but i open the box then box was empty . i complain flipkart but he not response.
          my order id-OD[protected].
          Register mobile no-[protected].
          Register [protected]@gmail.com.
          +2 photos
          May 15, 2021
          Complaint marked as Resolved 
          mobile number-8292224138
          Flipkart customer support has been notified about the posted complaint.
          Flipkart not solve my issue
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            H
            hina mansoori
            May 11, 2021
            Resolved
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            Resolved

            Hi There,

            I don't want to use your service or any of your products anymore. It's been 3 weeks I'm being misled, Please do refund my amount. I don't want to believe you anymore.

            Undoubtedly, flipkart is such a big fraudulent organization, I'll never be going to use it anymore.

            It's been almost 4+ weeks hearing pointless excuses by flipkart for replacing the damaged refrigerator delivered- OD[protected], When it comes to them, they don't deliver the fridge when customer delay the payment by even one day, now we are suffering from last 4 weeks, Will you be compensated this loss, damage, and frustration we are bearing. Very, very highly unsatisfied and unprofessional and fake organization.

            I'll going to post the same to all the social media platforms so that others won't be getting tracked into such kind of fraudulent activities.

            I'm literally done with you and will be taking consumer court help now. Such kind of organization should have been banned.

            Thanks!!
            Aug 6, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2021
            Flipkart Customer Care's response
            We willl revert on it.
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              A
              Amit Mokashi
              May 11, 2021
              Resolved
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              Resolved

              Address: Mumbai

              Order ID - OD[protected]
              Ordered on 13th April 2021, Original Delivery date 15 April 21-nogo, Promised on 20th April no-go, postponed to 23rd April 2021 nogo. Again postponed to 27th April 21 - nogo. Promised to be resolved by 28th April 2021 - nogo. Next Promised date for Resolution 4th May 2021 - nogo. Still awaiting an update. However, the status is still not updated neither anyone from Flipkart is taking ownership of this issue.
              This is a complete failure / Misguidance / False Promise / inappropriate status update / No proper communication from the support team.
              +1 photos
              Feb 8, 2022
              Complaint marked as Resolved 
              pathetic service
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2021
              Flipkart Customer Care's response
              We will revert on it.
              May 14, 2021
              Updated by Amit Mokashi
              Hello Team,

              Still no update on the status. On 12th May I had got a call from Flipkart (Aditya) escalation team. He told me that he would look into this and call back on 13th May with an update. Still awaiting a response from Flipkart Team. No Callbacks have been made till date. On Flipkart website, the status shows as issue resolved. However, it's a false status update. attached screenshot.

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                R
                rinkyp
                May 11, 2021
                Resolved
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                Resolved

                24th April 2021
                (payment made at 8:25 A.M.)
                Amount - 1, 202

                client name - Rinky Pandey
                I had made the payment for grocery items but the order wasn't placed. The first time I contacted customer care they asked me to wait for 24 hrs. for the refund to be made. The next time they said to wait for 8 working days which I did in vain after. The next time I even talked to their head who assured me to look into the matter never reverted back. I have every detail of the transaction. The payment was made through Google Pay so I even raised a dispute their. What's worse is that in my flipkart account the issue falsely states to be resolved.
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 12, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  akashc2
                  May 11, 2021
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                  My affilaite id chayanaka and not getting paid and no response from flpkart affilaite customer care .
                  please check and reply back to me.
                  email chayan.[protected]@gmail.com
                  +1 photos
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                    B
                    bakthadesign
                    May 11, 2021
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                    Address: Banglore

                    Hi, I returned a mattress for quality issues and amount is refunded in wallet and they locked the account. My account i used only to buy groceries during the time of covid. I am ok if flipkart not like to service me as customer. But they cant take back my wallet money which i got from other banks. flipkart will claim the voucher money from the banks without servicing me. Request flipkart to refund my wallet money.
                    OD[protected] order id
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 12, 2021
                    Flipkart Customer Care's response
                    Hi,

                    We'd like to let you know that post validation our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                    Your kind understanding is appreciated.
                    May 12, 2021
                    Updated by bakthadesign
                    All are groceries order. how can you come to conclusion it is not for personal use. Clarify the same.
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                      R
                      Rohit8878
                      May 11, 2021
                      Resolved
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                      Resolved

                      Address: Kukshi 454331

                      Due to transaction fail Flipkart has debited my bank amount and now he is not refunding my payment
                      May 11, 2021
                      Complaint marked as Resolved 
                      Please refund my amount
                      Flipkart customer support has been notified about the posted complaint.
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                        M
                        Manroop Singh rajput
                        May 11, 2021
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                        Address: Bengaluru

                        I have created flipkart account three years back with a mobile number few months ago i lost my mobile phone and the number.

                        The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                        Please do suggest me to update my new mobile number to my flipkart account.please 🙏🙏🙏🙏
                        Flipkart customer support has been notified about the posted complaint.
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                          Channnhh
                          May 11, 2021
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                          Website: Flipkart

                          I still didn't get my refunded amount although it was the indigo flight that cancel the flight dur to operational reson, it has been 1 week, please look into this matter and when I log into my flipkart account I could not find any cancellation flight record neither I getting my refunded amount
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                            M
                            Molletiumesh
                            May 10, 2021
                            Resolved
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                            Resolved

                            Registered Mobile: [protected]
                            Name: Umesh Kumar

                            I have purchased few items,
                            Order ID: OD[protected]

                            1. HERCULES Storm HT 26 T Road Cycle (Single Speed, Multicolor)
                            4704 INR

                            2. Mobfest Anti-Theft Steel Strong Bicycle/Luggage/Helmet Security Lock with Number Cycle Lock
                            157 INR

                            3. FASTPED Cool Bell with 3 LED Light Bicycle Bell (Black)
                            182 INR

                            and returned those products and till now I haven't received the refund.

                            I have called Flipkart customer support 10+ times, every time they are disconnecting the call without providing any resolution.

                            I request the concerned team to look into the same and help me with the refund as early as possible.
                            May 21, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 12, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            May 15, 2021
                            Updated by Molletiumesh
                            when can i expect a response?
                            Verified Support
                            May 23, 2021
                            Flipkart Customer Care's response
                            Hi,

                            Order ID: OD[protected]

                            We are sorry for the issue caused. As per the previous conversation with the team, thank you for confirming that the refund of amount of Rs.5043/- has been received in your bank account.
                            Your kind understanding is appreciated
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                              R
                              Randhir75416
                              May 10, 2021
                              Resolved
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                              Resolved

                              Maine 2 mahine pahle samsung glaxy f41 purchased kiya aur achha porformance na hone ke kaaran se maine usse return kar diya aur aaj tak mera paisa waapas nahi aaya aur customer care me call carne par ye sab batata to ve log callko hold kar dete aur waapas fir aate hi nahi the
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 12, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                Riteshkumar3838
                                May 10, 2021
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                                Sir my one told me to order the product on the given address with cod to earn supercoin but when I ordered the order is cancelled and my account is blocked.
                                From next time I i will not do it again.
                                And this was my second order with this account after one year.
                                +1 photos
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                                  M
                                  Maruti Kalal
                                  from Mumbai, Maharashtra
                                  May 10, 2021
                                  Resolved
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                                  Resolved

                                  Address: Pimpri Chinchwad

                                  The vegetables and fruits are of very low quality.

                                  They deliver vegetables and fruits which have next day expiry.

                                  When called customer care they say to keep the return vegetables / fruits due 4 days until resolution.

                                  When asked to Speak to higher authority they simply put down your call.

                                  Very bad vegetables and fruits. Do rethink before you buy.

                                  They are delivering all Rotten - animals consuming products to us and making money.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 12, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    roquibul7
                                    May 10, 2021
                                    Resolved
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                                    Resolved

                                    Address: Flipkart, karnataka
                                    Website: www.flipkart.com

                                    Dear sir,
                                    Today i received 1, signoraware borosilicate 1.5 litre mixing bowl from flipkart ( oder id : OD[protected]. The mrp was more than its printed on the product . I had to buy it with Rs 99 plus 331 super coins. And its displayed as MRP. 450 on flipkart site. U can check the details in the screenshot, below.
                                    Therefore, Flipkart cheated on me by selling over MRP product ( its printed 365 rs on the product against 450 rs on site ). Its mandatory not to exceed MRP in anywhere to sell the product. And if flipkart wants to sell it, they should tag carrying cost extra, not over MRP.
                                    plse take suitable action against the online fraudulence of flipkart.
                                    Thank you
                                    +3 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 12, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Shital Dhole
                                      May 10, 2021
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                                      Dear company as your 97 percent sale was there. So I place an order of Samsung smart phone. And there was Only option of credit payment. So I credited 1899 to that. So I request to send my phone Or money as early as possible. In hpoe of anticipation 🙏🙏🙏
                                      +1 photos
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                                        Aaditya Jaiswal
                                        May 10, 2021
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                                        Main do mahine pahle flipkart se shopping ki jis per unhone mujhe online payment ke liye request kiya aur main paytm ke through payment kar diya aur unhone aaj tak mujhe na mere paise wapas diye na mere order complete kie
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