Flipkart Complaints & Reviews

I have purchased Samsung F62 mobile phone on 27th May 2021 and from the same day i am facing overheating problem .It was ordered through flipkart on 19th may 2021 .I raised the issue on the very next day and requested for the refund for the same since it had no replacement option available. Flipkart considered the issue and after the tech visit I got a message that your return request is rejected. it can't be used without headphone as it is heating so much.I am a Fipkart plus member .I am purchasing around Rs 1 lakh on flipkart per year so I expect you will consider my grievance as soon as possible.

Date of incident:- 10th june 2021.(tech visit)
Model number:- SM -E62SF/DS
S/N :RZ8R32DK4TK
IMEI :350641/03/447156/2
IMEI:351945/21/447156/8

I request you to either replace the phone or avail me refund for the purchase. As this is my hard earned money and I purchased this phone for Rs. 17, 249.

Your prompt support will be highly appreciated.

I have ordered a mobile phone on flipkart on 8th june. The item reached cochin hub, ie the place of delivery location on 9th june. Even after 4 days the item is not delivered. I contacted flipkart, but their reply is that the product will be delivered before the promised date of june 16th. But i dont understand as to why they are waiting for the promised date when item already arrived at the destination hub.

I had purchased around rupees 9800 worth flipkart e gift vouchers and added to my flipkart account. But now all the gift vouchers are deactivated automatically before the expiry date of the gift cards.
Please solve my problem

I have ordered one HP Pavilion Gaming Ryzen 5 quad core 3550h laptop from Flipkart & Seller was Petilante Online.
After 2days of the order its showing waiting for pick up only, and while I was ordering the Product the promised delivery date was within 4 days.

2 days already gone lets see how they delivers the product within rest 2 days.

Dear Flipkart grievance team,

I had purchased a Nokia 43" UHD TV from Flipkart, on 17th March 2021. The tv had started showing significant connectivity and sound issues within the first few months.

The service support technicians came and changed the entire motherboard. After changing the motherboard, premium apps like Amazon prime Netflix and zee 5 are not working at all.

I raised the issue with the Flipkart support, the social media team of Flipkart, however there is no resolution for the same since past 1 week.

Every time I contact the tech support, they tell me that they have assigned technician, please be patient, they will contact. However I have not recieved any updates. Upon contacting the technician from my end, they say that we have asked to the Bangalore office but they haven't responded to the mail.

Sir in 3 months of purchase I have reset rebooted formatted the device more than 10-15 times, sometimes the Google speak button stops working, sometimes the apps malfunction, sometimes there are sound issues, I am completely fed up with the product. Upon being extremely patient, I have not recieved any resolutions from any of the support team, hence I wrote a very stringent but honest review, which was censored by Flipkart review team.

I have been harassed by the service team for a week, I am unable to view the content that I have paid for. I am sending you the link to the tweets.

https://twitter.com/major_saheb/status/[protected]?s=19

https://twitter.com/major_saheb/status/[protected]?s=19

https://twitter.com/major_saheb/status/[protected]?s=19

https://twitter.com/major_saheb/status/[protected]?s=19

https://twitter.com/major_saheb/status/[protected]?s=19

I am writing to you with the hope of a fair and quick resolution to the entire matter.

Regards
Aggrieved customer.
Sourav Das.

I have tried booking a flight from Ahmedabad to Kolkata on 12th June, 2021.

Money got deducted but Tickets not booked.

Please refund the money asap.

I had ordered a Bosch Mixer from Flipkart on 17th May, and i got my delivery finally on 11ty June. Infact i had already started paying my first Emi for the product the month before itself, but the product was delivered very late. I know the product could have been stuck somewhere due to lockdown. But atleast the company has the responsibility to inform the same to the customer rather than keeping mum. I tried calling Flipkart customer multiple times, buy the call will be disconnected in between.. so what ever happens please inform the customer on time what is happening...
My order id is OD[protected]

Hlo i am monu kamboj
I ordered a product with order no(OD[protected].
and i received diffrent item it is a very big fraud by flipkart.
i complaint about this to flipkart support many times but no solution provided to me till now.
i want my order with the same value i paid to the flipkart
please help me to find an solution
team flipkart and seller fraud with me and its very shameful to flipkart for doing this with costumers.
i also attach some proof of the product i received and the invoice bill of the product.

Hi,
I ordered a sofa from flipkart of order ID OD[protected] on May 2nd 2021.it almost passed 40days and we didn't receive the product and the first EMI is also paid.We are calling customer care and there response is very bad since one month.They are delaying the issue everyday.The customer care is holding the call and disconnecting the call.one day they told us finally to cancel the order and will compensate a coupon of rs500.we just rejected it.we contacted them again but they didn't give any update regarding the order and the days passed .but they didn't give any update .on June 10th we got a call from flipkart they asked us to cancel the order.we said ok as we don't have any hopes .we are not able to cancel the order because it is from" Non returns " category.we called them again told the issue.the issue is very much delayed.
Please look in forward and solve the issue and the product is being delivered as soon as possible.

I lost my phone realme C11, and who got the phone may gave exchanged it in flipkart. How do i know whether flipkart has baught that phone and who exchanged it.

I have order a book which have a delivery date 9/06/2021 on that day I didn't get my product.The product delivery was rescheduled for 11/06/2021 on that day also I didn't get my product.
When I contact the customer service they just assured I will get that product before 7pm and I have called 7 times to customer service didn't resoved my issue yet

On that day I this product most important and very high priority but I didn't get the ontime service assured by flipkart.

But I didn't get the product on time and I have rise a call back issue but didn't get the problem solved yet

I'm so much disappointed by this kind of service by flipkart.

Waiting for your response

Yours truly
Ullas M Gowda

I am flipkart Affiliate program partner . i have earned more than Rs.36000 . but still they are not settle the my earned amount . i have send many more mails regarding this issue. they are not reply my query.

I have lost access to my of old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i cant update my account to new number. Please help me
Registered phone number [protected]
New phone number [protected]
Email [protected]@gmail.com

Dear Sir, I got a parcel delivered on 25th May whose value was 7999 and I got its return, whose return was canceled on 27th May and then that return request was canceled from your place and till now I have no relation I have contacted you many times I have talked to you people many times today the date has become 12, in so many days I have neither got any reservation nor have I got any result, I am being told this every time I call To wait 24 hours, I am waiting for so many days, in today's date I want reservation otherwise I am going to file a case in consumer court during AAP
Order ID - OD[protected]

I'm very Disappointed with your Customer service and Product Delivery.
I have ordered Moto G10 Power, June 3rd, 2021. Actual Delivery Date is 8th June 2021.
On 8th June Morning stating that your order will be delayed and will be delivered before 14th June.
which is not at all acceptable, we planned this for a Birthday gift and plan to present on 9th June 2021.
As soon as I got a message stating that Order would be delayed, I tried to call customer care and one of your agents heard all my story and placed the call Hold for a while and said that due to some technical issue we were unable to check. She requested me to give a Request again.
The 2nd time I called again after some time with no proper response, when I checked the FM ID order placed in the Kolkata Retail store, I'm based out of Coimbatore. when customers place the order this should reach a nearby retail store[Coimbatore or Bangalore], that does not at all happen in FlipKart.
Hence again i have reached your customer care to explain all my story and then they agree to transfer to the Escalation Team.
One your colleague from Escalation Team pick the call and told again all my story, He said that complaint already registered and we will deliver as much possible. I have said that I am very disappointed with your service and agent on the call.
However there is no use if the phone is delivered, hence i have requested him to compensate either by discount. He said that we noted all these points and will get an update by 11th June 2021.
Till now no update, also my order in the same stage today, when i was placed the order on June 3rd 2021.
Please note that They will keep me updated on 11 June 2021, but that also did not happen, they sent an email to give you an update on 12 June 2021.

I have created flipkart account few years back with a mobile number to which I do not have access now.

The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I do not have acces to it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Hello Team, I have been running behind you guys for providing the installation service for the TV which I purchased from your online platform www.flipkart.com. I didn't buy it to keep it inside the box. Its been 3 days already and the promised time frame has been exceeded.

Your call support team is also clueless regarding when it will happen and Jeeves, your installation service provider is also claiming that they have no update.

If you guys really care about your users, then fix this ASAP!!

I have created flipkart account few years back with a mobile number. few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Old number- [protected]
New number- [protected]
[protected]@gmail.com

The final resolving date

The final resolving date for a refund issue reported for the above order is getting postponed multiple times. After reporting the complaint a ticket is raised & a estimated resolving date is given. The day before resolving date the query is closed with a comment based on your discussion w/o a single call made.

It is interesting that instead of the original complaint the resolving technique is annoying more.

Multiple mails & calls were made on the matter but the result is nill . Hope this will find the concerned in charge.

ORDER ID:[protected]