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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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R
Rakshit1630
from Mumbai, Maharashtra
Apr 13, 2021
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Address: FLAT NO. 401, 3RD FLOOR, PLOT NO-60-61 , BLOCK-D, SEWAK PARK UTTAM NAGAR Dwarka South West Delhi India 110059

Dear all,

I have made the booking from flipkart travel. I am very disappointed with the service and response from flipakart team. Please note the booking id: ff[protected]

I randomly checked with air india customer service and got to know that flight as booked is not operational:

Pnr: jyfkz
Air india ai-851
From del to pnq
Etd : 26th april 2021
Eta : 26th april 2021

Booking id ff[protected]
Booking placed on feb 17, 2021

I had no information from travel agent flipkart about air india flight cancelation. Then i approached flip kart to confirm about flight cancelation from air india but flipkart has not updates. I raised the concern to get my full refund but no action taken yet. After so many calls and emails flipkart wrote “booking is cancelled from customer’s end”. So refund will be processed through ra and it takes 120 days from the date of cancellation. As soon as ra gets approved from the airlines end we will initiate your refund and it will get credited in your original payment mode within 9 days after date of initiation.

My point of concern is:

1. Why flight cancelation information not received from flipkart
2. Why flipkart mentioned that customer has raise the request of cancelation
3. How do customer know that flip kart has processed through ra with air india
4. I took travel insurance of free cancelation of ticket. If i didn’t travel, then i must get insurance amount refund.

Flipkart custom care executive have lack of knowledge and information.
No updates from their end. Worst customer service.

If i being plus customer of flip kart get this service, then what else could be expected. Please get me total refund of air india flight ticket and travel insurance amount.


Enclosed here with the ticket & insurance.

Regards,

Rakshit mishra [protected] [protected]@yahoo.com
Anupam mishra [protected] [protected]@gmail.com
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2021
Flipkart Customer Care's response
We will revert on it.
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    P
    Pompi Biswas
    Apr 13, 2021
    Resolved
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    Resolved

    Address: 18 subhasnagar 2nd bye lane

    Hi Sir/Madam,

    I was ordered one Updecor Engineered Wood Shoe Rack (6 Shelves) against order id OD[protected] and the delivery date was 7th April 2021. It was not delivered and I called customer care and they informed me it will deliver 12th April 2021, But in 11th April one madam(phone no. [protected]) call me at 11:36 a.m. and inform me it will take 4 days more and if you agree to take delivery, I confirm I will take delivery. but same day evening I was got one miss call (I was at washroom so I unable to pick up the phone) from same phone no. after that in my order details it is showing “As per our conversation your issue is resolved”

    I want to know

    Can Flipkart cancel my order with one miss call?
    If Flipkart is not able to deliver and cancelled without my permission then how do they take cancellation charge Rs. 200 from me?
    Without my permutation if Flipkart cancelled my order. Flipkart should give Cancellation charges to me.
    Aug 8, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      M
      Manishgargate
      Apr 13, 2021
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      I have preorder vivo x60 on dated 29th March 2021 from Flipkart, Order ID - OD[protected]. Today is 13th April and still I have not received my product from their end.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Still not received the product from Flipkart...
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        N
        Nithiin Raoo Gummadi
        Apr 13, 2021
        Resolved
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        Resolved

        I Ordered boat airdopes 402 My issue is sound quality nd not getting to my phone Flipkart. As there was issue with items, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers? Y flipkart like thus i don't unstnd atlast they loose they customers atlast!
        Apr 13, 2021
        Complaint marked as Resolved 
        My boat airdopes not working properly I just used one day... Nd Som disturbances airdopes
        Flipkart customer support has been notified about the posted complaint.
        Apr 13, 2021
        Updated by Nithiin Raoo Gummadi
        I ordered airdopes But It was not working to my phone I Raised complaint but they are asking my id proof Y i shud submit for thus item if they want the can Send Executive or any one i show them but they are Trying to blackmail instead of holding our money n they hand this not correct flipkart u ill loose lot i[censored] continue like thus Listen concern of Customers
        Verified Support
        Apr 14, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Apr 20, 2021
        Flipkart Customer Care's response
        Hi, We are sorry for the trouble caused. We're writing to you about your boAt Airdopes 402 Bluetooth Headset with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1794/- has been completed on 19 Apr 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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          Abhay12.
          Apr 13, 2021
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          Website: www.flipkart.com

          Flipkart blocked my account without any reason and without any email and when I complaining through customer care they did not give any respond.I want my account activated.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 14, 2021
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
          Apr 14, 2021
          Updated by Abhay12.
          [protected]@gmail.com
          [protected]@gmail.com
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            S
            Shubhrajeet Ghosh
            from Noida, Uttar Pradesh
            Apr 13, 2021
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            Website: Flipkart.com

            I had ordered Sandisk Ultra 64 GB A1 sd card from Flipkart on 10th November 2020. After inserting the sd card into my mobile copied few files into it, but after that i find out some video files were not playing after that for few days i had downloaded some files but again found that they were not playing. Then I inserted the card in my laptop and played the videos error was shown on the screen. After inquiry from Sandisk i found that the card is fake. Please help me regarding that.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Shubhamk1412
              Apr 13, 2021
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              Address: B-56, Sector 81, phase 2, noida, Near Samsung gate no. 6 Noida Uttar Pradesh - 201305 Phone number: 9871452267

              Dear sir I have buy a new smartphone but many issues in smartphone i am not satisfied your smartphone please return it
              Flipkart customer support has been notified about the posted complaint.
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                D
                Dola Banerjee07
                Apr 13, 2021
                Resolved
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                Resolved

                I have purchase groceries from Flipkart on 31st March and My delivery date was 1st April. My Order No: OD[protected]
                Till date, they have not delivered by items and neither they have option to refund my money.
                Customer care executives are completely useless. They cannot do anything and simply disconnects my call.

                Am tired with this CHOR company. Seems they have no mood to service. Only trying to make money from common people without product delivery.

                I want steep Action against these Fraudulent People/Company.
                Aug 13, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 14, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  Reeta Satdeve
                  Apr 12, 2021
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                  Address: Krishnapuraward Near udya library Gondia, Gondia

                  I ordered bean bag paying online and received parcel of garbage and while returning company denied to return which broke trust with flipkart and online shopping. Incident make me to complain also advice not to waste money with such company which make inocent people full.
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    Ritik Mehrotra
                    Apr 12, 2021
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                    My product has reached nearest delivery station still it's hasn't out for delivery yet Normally it's take 1-2 hours . I have applied for replacement for my product flipkart fooling me giving 26 Apr as final delivery date its has been 20 days since I received defected product. My 80 k goes . I also have doa still..

                    Oder I'd (OD[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      C
                      chams
                      from Kolkata, West Bengal
                      Apr 12, 2021
                      Resolved
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                      Resolved

                      Received completely different color sets. I ordered for purple, got in black. And the other one, in website picture it looks like a very light nice purple, and i got a dark purple which looks so ugly and ridiculous. When i called customer care and asked them to take return of product and refund my money, they simply said refund is not possible, only replacement is possible. After that they disconnected call and did not even raise replacement request. Since its a non returnable product i can do nothing from my account.

                      Firstly you guys send me wrong color, then on top, it looks nothing like picture and such poor quality for such high price, what kind of SCAM is this!

                      Either u refund my money or else u guys r nothing but Cheats! Showing one picture and sending completely different stuff.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        N
                        NitinAhuja36
                        from Mumbai, Maharashtra
                        Apr 12, 2021
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                        Address: Bangalore

                        I ordered a new laptop with exchange of the old laptop from Flipkart on 08-April-2021. The delivery guy came and rejected my old laptop with the reason that it has damage on its body when there is none. Delivery guy insinuated multiple times for the bribe but when i refused. I provided all the images from all angles to flipkart over thier app and twitter and they called me and accepted that the laptop does not have physical damage and they will get the new laptop delivered asap with the exchange of the laptop. They promised the delivery on 11-APR-2021. Even after having hours of discussions over call their logistics partner didn't deliver the product.

                        I don't see any sincere efforts from flipkart in delivering the product, even after i told them multiple times that i stand to lose the payday /work day if i don't have the laptop setup before the start of the day on Monday.
                        Please help me get the product and take the appropriate action for deficiency in service and the harassment that i have been facing from past two days and i don't know how long it will continue. They mark the grievances as resolved after a while without actually resolving the complaints.
                        +3 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Apr 14, 2021
                        Updated by NitinAhuja36
                        The product is refunded when i told specifically not to refund but to deliver the product. The worst consumer experience one can ever have.

                        Their logistics company Ekart is the worst, most rotten and corrupt private company i have ever seen.
                        Glad you found a product on Flipkart! Every product I search on Flipkart is out of stock or Sold Out. This business is going down very soon. Do not buy anything from such sites.
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                          M
                          mevoid
                          Apr 11, 2021
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                          GST invoice not provided

                          I ordered an iPhone SE from Flipkart and also provided my GST details when placing the order.

                          Now when the product came, and I tried to download the invoice, they have an invoice without my GST number on it. Flipkart is claiming that I did not provide any GST number, where as I had provided it when placing my order.

                          Also on the call I provided my GST number but Flipkart is denying to correct the invoice and resent.br...
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                          Ram V019
                          Apr 11, 2021
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                          Address: sethur, vaitheeswarankoil, sirkali
                          Website: www.flipkart.com

                          Order id OD[protected]
                          Above product estimated delivery date is[protected]. the product arrived my nearby hub on[protected] but till now nobody is attempted for delivery. not getting proper response from flipkart.
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            ashishranjan14
                            Apr 11, 2021
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                            Someone hacked into my Flipkart Account and used my 456 supercoins to redeem a ₹501 Voucher, his name is MAHADEV KAPRI and UPI ID is [protected]@ybl
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              G
                              Guru Ashroy
                              Apr 11, 2021
                              Resolved
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                              Resolved

                              Someone else' order delivered to me

                              On 11th april 2021, ekart delivery agent comes to our doorstep with a package (OD[protected]. The package was in the name of my brother Sabuj Mandal. we paid the cash.
                              But later we realized that it was not from any of our account. the delivery agent might have made a mistake

                              we called the customer care, spoke to hrishikesh, made him understand the situation. And he confirmed the registered phone number which...
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                              deepak bujetya
                              Apr 11, 2021
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                              Address: Filpkart india pvt limited vaishnavi summit, no 6/B 7th main 80 feet road 3rd block Bengaluru karnataka india

                              I ordered new balance shoes from flipkart but when I was ordered received the box is empty and shoes is not there.
                              I am very disappointed for this tragedy with me
                              Order no.
                              OD[protected]
                              Amount 6599 rupees
                              Flipkart customer support has been notified about the posted complaint.
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                                B
                                Balrm
                                Apr 11, 2021
                                Resolved
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                                Resolved

                                Address: DEWAS

                                Even after I paid 282 super coin and Rs 117 upi to get Hot Star VIP from Flipkart on 10th April 2021, I still did not get the subscription, for which I requested the call back in Flipkart Customer Care, by that number +[protected] I got a call from Flipkart in which I told my problem, after that, he said to hold my call, during the call hold, he was talking to me about someone wrong and making fun of me, whose call recording is available with me and today I got a call [protected] from this number, I was told that I was speaking to Flipkart and tried to intimidate me, I listened and cut the call and put the number on the black list, I was rude to me due to customer service. And want to complain of insults.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Apr 11, 2021
                                Updated by Balrm
                                .
                                Apr 11, 2021
                                Updated by Balrm
                                IN[protected].

                                Even after I paid 282 super coin and Rs 117 upi to get Hot Star VIP from Flipkart on 10th April 2021, I still did not get the subscription, for which I requested the call back in Flipkart Customer Care, by that number +[protected] I got a call from Flipkart in which I told my problem, after that, he said to hold my call, during the call hold, he was talking to me about someone wrong and making fun of me, whose call recording is available with me and today I got a call [protected] from this number, I was told that I was speaking to Flipkart and tried to intimidate me, I listened and cut the call and put the number on the black list, I was rude to me due to customer service. And want to complain of insults.
                                Verified Support
                                Apr 12, 2021
                                Flipkart Customer Care's response
                                We wiil revert on it.
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                                  vsachin321
                                  Apr 10, 2021
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                                  Address: Village-Jallapur, Post-Salahpur, Distt-SItapur

                                  Sir I ordered realme earbuds but received incomplete product and also not working properly . I want to return this product when I return this product then blocked my account and not give any reason regarding block account.. please help me unblock my account and refund my money ...also a lot of money added Wallet of Flipkart which is loss please refund my money which added on Flipkart Wallet
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Anfghh
                                    Apr 10, 2021
                                    Resolved
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                                    Resolved

                                    Mera item pickup nahi ho rha 25 din ho gye used product h and refund nahi mil rha h 10 baar Flipkart customer care me baat kar le par kuch nahi hua
                                    Pl mera refund karaye
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 10, 2021
                                    Updated by Anfghh
                                    Item pickup nahi kar rhe h nar refund kar rhe
                                    Verified Support
                                    Apr 12, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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