Flipkart Complaints & Reviews

I Got My Replacement Product it totally Packaging Is Crushed Am Posting of its pictures Nd Sound Quality of Tht product is Low I Kept Refund Till Now There No Response from Flipkart Till Now They Didnt Connect Me And They are asking My Details proff Y i ll submit I[censored] want Ill show at the Time Of pick up But Its Like Blackmailing Kindly do needful pls Flipkart 🙏

I booked a flight in Mar'20 for a travel date of 7th Apr'20 through flipkart flights. Booking ID: FF[protected] & PNR: JLK3RP. Due to the govt. declaring lockdown after 25th mar'20, I was obviously not able to take the flight on the aforesaid date. I confirmed with the airlines (Vistara) and as per then, they were to adjust the amt. in my next booking.
Skip to Sep'20, I wanted to book my flights so I called Flipkart as they had sent an email that they will refund my flight price (email SS attached) but their executive denied it saying their system shows that the flight was taken on 7th Apr?! I told them that it was the lockdown, how can someone take a flight for which they had no answers! I continuously followed to them as they had apparently escalated the same to their supervisors but they eventually dragged the matter to Jan and w/o resolving closed by query. This happened few times - I tried social media, posted around 5-6 incidents with the customer service team but in vain.
Finally, I initiated a mail chain with airlines customer service and they said that their system shows that the refund has been made by Flipkart to me - but in reality nothing such happened! (SS attached)
They keep on keep me waiting and every time I call their customer servicing, they don't have any answer but the same scripted statements.
The whole incident has caused me harassment, frustration and trust issues with one of the largest companies out there. I have seen many customers suffer and confront in social media but in vain.
As a resolution, I surely would like the refund of around INR 2.5k but along with that I would like a compensation for the harassment caused over the last 6 months and still on. I request strict action be taken against the company plus more power be given to the customer care agents to resolve queries faster (there is no escalation matrix in the company's travel desk).

Order iD-OD[protected]
Order date[protected]
Product : LONGWAY STARLITE DECO 600 mm 4 Blade Ceiling Fan (IVORY, Pack of 2)
Value: Rs.2, 599/-

Hello,

Please refer above order details for your refrense.

This was produred on (5th of april 2021), as my Fan wasn't working i've ordered pack of 2 fan from flipkart, i needed this earliest but estimated delivery TAT was (11th april) so i've ordered as i liked this product, when this product get delivered to me on (11th april) i realised there was only small single box so i made an video whicle unpacking video, there was only 1 fan which i recieved, seller might dispatched 1 fan.

So, i contacted flipkart customer care and informed them i've recieved only one fan as i've ordered pack of 2, so please ship other one, as per flipkart customer support there was no option to ship pending product if i recieved shot item there is 2 option, 1. take a refund for 1 product, 2. request for replacement so they will resolve and replace same.

as this pack of 2 fan was ordered for my living room, i dont want to keep single fan what if i didnt get same fan in the future? So, i decided to take a replacement against same.

Replacement requested on same day 11th April, i belive same day again i've conatcted flipkart for same the customer care exicutive told me that i've seleted wrong option (Item missing) and i may face problem while pickup so she cancelled my current return request and raised new return request against same and updated your issue will get resolved on 15th of April, but as i dosn't have fan i'm facing very much problem and as my order was in hold i cannot be able procure new from any other website, on 15th April morning again 've conacted customer care exicutive so she replyed that sir your issue will be get resolved on 18th April place wait.

This was very disapponting for me, and i informed her mam this need to be resolve by today as per your (Flipkart) comitment she told me it was showing it will resolved by 18th April, but she suddenly told me to sir please wait till 7pm today 15th April we will try to re-solve this i said okay, and when i disconnet the call i got a message from flipkart saying your return issue will be resolved by 17th April?

Okay wait more 2 days, on 17th April again i've requested for call back, they use to call me and requested atlest 2 time to resolve this today itsef, but they may not working on my case they got money for my orders and now they are playing with me, agin conacted customer care i requested exicutive to please re-solve this issue earliest, and he give me positive response sir you will recieve call within some time i've forwarder your request to higjher depoartment etc.but he was also tring to play with me, No calls, no reply. today is 18th April and im still awaiting for replacement order,

And now when see flipkart portl they not disappeared resolution date and just mentioned

Replacement Requested Replacement ID:[protected]
We will contact you within 72 hrs to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy.

What kind of service is this you are playing with customer's? i ordered pack of 2 Fan, if your seller shipped 1 product it was not consumer problem Flipkart you need to understand same, we order from online website becouse we trust you and it was prepaid order.

I want replacement for my order in this week only.

Flipkart has blocked my account since 1 year. My registered email was 999shrishti.[protected]@gmail.com. They have unnecessarily blocked my account. I am facing a lot of issue. I had to buy products by using my friends Id. Help me!

OD[protected]
OD[protected]

I had received milk powder defective due to poor packing from seller the Product was damage internally

Poor packing all milk powder damage inside cheap activity dine from seller

All materials was came outside I had email may times to customer care but no hlep from CS department

Can't accept this product from from Flipkart damage Products can affect on our health

Already we are living in pandemic corona invisible virus condition

Can't take risk of damage Product

I have purchased a mobile phone from flipkart on 25/03/2021 order id : od[protected] And found that mic is not working so i visited the service center and they told that the mobile is not in repairing condition because its new and they provide a d.o.a certificate and told to return the mobile from where you purchased they give you the new one so i contact filpkart to replace my mobile but they denied that the return window was closed they don't replace then what can i do now service center not repairing or replacing and flipkart same as
now I am writng this letter as a consumer Forum i found some help
Regards,
Saif Ali
ph. [protected]

I ordered some other book but flipcart sent an old used book

I took vivo v20 but IMEI not not taking in exchange offer, its reflecting IMEI no not valid. i took this product from flipcart only
IMEI no-[protected]
IMEI no-[protected]

I ordered bean bag Rs1399 but received garbage in a packet and trying to return but my request is not processed since last 7 days. This breaks trust from flipkart such a company. Resolve my issue and save trust also

Hi,
I ordered an Acer laptop with OD[protected] on 9th April. The delivery date was shown to be 11th April. The laptop was also available at a discount. The fast delivery and the discount was the reasons why I chose Flipkart.
On 11th April, the order wasn't even packed, and therefore the delivery had been delayed; I immediately raised an issue through the in-app customer support. The resolution date was provided for 16th April, and the order was repromised to be delivered by 14th April. On 14th, too, the order wasn't even packed. Now the app hasn't even provided me with a new delivery date, I had sent emails twice through the in-app contact option, which were supposed to be replied to in 48 hours but haven't.

There is no way to directly contact customer care. There is no mail address, no phone number nothing.
On 16th, I received a mail stating that the order will be cancelled and I have the option of ordering the product again at 5000 rs more which they claim will be refunded in the form of a gift card.
This is the indication of a scam as they first showed a discounted price, took my money and kept it engaged for a full week. Then they cancelled the order and tell me to order at a higher price and in return will give me a gift card in exchange which can only be used on flipkart.

Their customer support is horrible. They haven't replied to any of my emails and they just disconnect my calls now after putting them on hold.

I demand that my order be sent at the original price only (18, 982)
and adequate compensation be provided for the harassment I have
faced in the past week

Maine ek mobile order kiya by exhaning Honor 4x, jab agent aaya to mobile verify kiya aur bola mobile edge me gap he you have pay 1050 Rs,
but jab maine online photo dekha Honor 4x ka to wo manufactire design aisa hi hay but wo manane k liye ready nahi .

Flipcart always doing this with all the customers.
i have heard this type of issue from many of customer but today i also face the same.

i have the screen and an all the proof in my hands .
flipcart ne bahut bewkoof bana sabako ab nahi ...

isame please aap meri help kijiye...request

Someone hacked my flipkart I'd, and daily got more than 20 fake calls from there and asked about the product, which I didn't order. I don't know how to handle these fake calls.
please do something and help me out from this, I don't want more calls from there.

I booked Indigo flight from Flipkart Travel. After that flight got cancelled by Airlines. I cancelled my Flight for Total refund on Flight as they having the option to choose that flight got cancelled by Airline and get full refund. After that the Refund me of 0 Rupee. After I connected with Custom Support team they told me that I need to provide proof from Indigo that they refund all amount or not. I connected with Indigo and they share me detail and then I forwarded to Flipkart. Now its almost 14 days they not refunded my Amount.

PNR: WM438G
Booking Id: FF[protected]

I am ready to give the pay later bill but no one receives the customer care call and dont respond properly the late charges are increasing day by day. Send me an external link atleast the flipkart account is blocked and am unable to use anything or even pay my dues and you guys dont even give a simple resolution

My account number is [protected]

I want a resolution till evening else am going to the court

Sir,
With due respect and humbly submission i beg to state that few days ago i bought a butterfly Arrow 500 w mixer.my Order ID - OD[protected]. when i checked my product i saw that there is a defect in my product . immediately i requested to replace my product. But i am not able to receive my replacement product till now.Everyday i speak my matter to the customer service of Flipkart . Everyday they tell me my product will deliver soon.5 days have been passing but they have not deliver my product till now.please help me.

I don't know why Flipkart do that for me. I am loyal and old customer of Flipkart with the I'd. But suddenly what wrong happened with Flipkart they blocked me without any valid reason.Then I got a mail they said you has been blocked due to high number of returns. But it's not the true fact. About 100 of delivered products I returned only 5 or 10 product with a valid reason and they accepted it. Then why my Flipkart account was blocked. I can't get it still. Please take action against Flipkart and unblock my Flipkart account.

Sir,
With due respect and humbly submission i beg to state that few days ago i bought a butterfly Arrow 500 w mixer.my Order ID - OD[protected]. when i checked my product i saw that there is a defect in my product . immediately i requested to replace my product. But i am not able to receive my replacement product till now.Everyday i speak my matter to the customer service of Flipkart . Everyday they tell me my product will deliver soon.5 days have been passing but they have not deliver my product till now.please help me.

Please pincod 416416 stock available.

I have made a shopping on flipkart (Product-wow skincare product) and made complete payment through UPI(GPay) which is successful on 2nd April 12:39 pm of Rs 296, the amount has been debited but the order has failed. I have contacted Gpay support & Bank regarding the transaction, they told me that the money has been deposited to the merchant. I have contacted flipkart but they are denying any payment. They are not properly addressing my concern and keeps on closing my complaint.

Also bank has given the confirmation email that "The transaction is found to be successful & amount has been credited to the beneficiary account". Refer the attached screenshot.

My Order ID: OD[protected]

I need my Amount to be refund to the source of payment.

I am completely frustrated by following up with flipkart team, no proper information and response on this transaction and denying the payment.

Company is not fulfill to replace the product and denied it again and again.
Flipkart delivered me a mi smart band 4 but it looks like a used product with scratches, dead battery, no brand logo on product etc.