Flipkart Complaints & Reviews

Dear sir/ma'am,

I would like to inform you that regarding the order 'od[protected] product 'prestige drip pcmd 3.0 6 cups coffee maker's refund is still not credited.

I have raised multiple complaints against refund which is receivable on 2nd september 2020.

Now they are refusing to refund and denying all my query to listen.

Also sharing bank statements from 23/08/2020 to 07/09/2020. Please provide refund asap.

Kindly check & confirm with me the same.

I am raising the return request seller approve the return request but courier partner didn't collect my parcel

I placed the order for abbott glucose optium strips vide invoice number fac1nt[protected] from dealer laxmi diagnostics & critical care, through flipkart. I have a optium h abbott glucometer and the order has been placed clearly on optium h strips, but i was shocked to receive strips of optium neo h which is not compatitable with my meter. This is clearly an utter cheating by the seller. It is also mentioned there is no return policy due to which this cant be returned. I am shocked to see flipkart, walmart do a sale like this and put me in mental stress and agony. I am a diabetic patient and suffering due to flipkart-walmart irresponsible action. I request you to take suitable action and find remedy for my issue.

Dear sir / madam mane flipkart se ek phone order kya tha (Realme 5i aqua blue 64 gb rs 10924) jb delivery boy ne delivery time pr mughe mera corrier dya to mane use video bnate hue open kya to mane paya ki us box ke ander mera product nhi h jo mane order kya tha (Realme 5i) sir/madam mane dekha ki us ke ander xolo company ka second hand damaged phone h. Or na hi box ke ander phone ka bill h.
Is ke bad sir mane flipkart me call kya or refund/replacement ki complained ki lekin flipkart ne meri complained ko 2 bar reject kr dya bina koi reason btaye or na hi mere paise refund kye.
Dear sir /madam it was totally fraud with me i want solved my problem immediately...
Thanks...

I have created flipkart account few years back with a mobile number that is not available with me now and I need to update the number.
The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.

My old Number is: [protected]
My New Number is: [protected] (This is the only Number I'm reachable on)
My Email Id is: mb.[protected]@gmail.com

Please do suggest me to update my new mobile number to my flipkart account.

Mine 31/08/2020 ko prestige grill sendwich meker order kiya tha. Muje 03/09/2020 delivred hua. Maine prestige ka mangya tha or wrong company ka diya hai or vobhi use kiya hua. Maine 03/09/2020 ko return ki req. Dali hui hai par abhi tak koi bhi product lene nahi aay or. Nahi muje refund mila hai. Or customer care me baat karti hu to vo muje date pe date de rahe hai. Pls. Help me.

I ordered Redmi Note 5 Pro on 15/08/2020 from Flipkart. But i got a used and out of warranty Mobile. It has some dents and scratches. When i made return request then it was cancelled after 3 days. It also fulfil seller return policy but return request was cancelled. Again i made return request but it was cancelled. Kindly take an action and refund my money as soon as possible.

Hi.my Motorola tv remote is not working for one week.

Hello

Order number : OD[protected]

The product was delivered and had a hole in the package and also seal on the product . I contacted customer care and they arranged a pickup and the pickup person came took the package and after 1 hour gave back the package to me saying the station master refused to send this as the item is a non returnable item. I contacted flipkart support multiple times even with escalation teams they just saying we will pickup the item and then nothing done and the product is a whey protein which is required for my daily nutritional needs . I want a replacement or refund anyway because its not my problem if they can't pickup up because of non returnable category . give me my refund or replacement and keep on scheduling pickups so i do not have to wait for you take action . All conversation are on calls

I can't log in to my flipkart account since last year. Showing unsuccessful error
Login unsuccessful please retry in a minute. And i had a complaint about that but there is no response on the flipkart complaint site.
Please rectify the error. I need my account back if it's blocked for no reason since i had bought products with flipkart coin.
Thank you!

My account email id-

[protected]@yahoo.in

I have bought HTC AT 522 rechargeable trimmer from JMD International seller through flipkart on Sunday 6-9-20. In flipkart that product showing 1 year warranty but i have received the product and in that packing had warranty card, in that written in half a year from the purchase. so can you please check and confirm once how much day that warranty applicable for the product.

ORD ID: OD[protected]
Email: [protected]@gmail.com
ph.No: [protected]

I have ordered ASUS Rog Phone 3 on 30th Aug-20 & the expected shipping date showed as 6th of Sept-20. On 7th of Sept-20 I still see just as Order placed but not yet packed and shipped. I don't know what seller is doing taking these many days and still not able to ship it. I need the exact date of its shipping or else I will CANCEL the order asap. I[censored] need some more days u could have updated from 6th Sept to some other date while we were placing order & not shipping it even after the expected date is not correct. Please update me by when it will be shipped to flipkart so that it can be delivered within next two days.

I am writing this letter to convey my extreme disgust at the wrong delivery of product from your Store and further very unpleasant transactions. Unfortunately, I had to purchase your product ending up in such dishonest service.

My product details (invoice attached)-

Billing to Adlin Ashwin

Order id OD[protected]

Order date.[protected]

Invoice date.[protected]

Mode of payment - Prepaid

I made this purchase through Flipkart as I was very happy with the past purchases and the latest collection of products.

I was expecting the delivery of the item which I ordered but the one I received had no resemblence to the ordered one or the product displayed in your advertisement. I requested return through several chats with your agents and is very disappointing to understand that the company is trying to fool me, firstly by delivering a wrong product and further denying my return requests by alleging that 'I' cancelled my return request. Failure to deliver the right product demands full refund of my money and I am emotionally taken aback by the fraudulent service I received from Flipkart who is denying refund of my hard-earned money.

Due to her has high number of parcels he is not giving the home delivery of product . His [protected]

Poco x2 not return automatically cancelled.
One time replacement but now no replacement no return please solve me issue.

On 28 August 2020, I received a defective product even after multiple chats with the customer care they r simply refusing to refund my money and putting everything on the faulty return policy. They r trying to fool customer for their money in these covid times. They r also refusing to take action against the seller and are taking seller side through their faulty policy

Hi,

This complaint is with reference to order number: od[protected].
My relative had placed order of lg ledtv (32 inch) on behalf of me on flipkart on 6th aug, 2020 by paying amount of inr 12, 746/- via credit card. Expected date of tv delivery was 18th aug, 2020 and delivery address was in beed district in maharashtra. On 16th aug we had got update from gati courier that "product undelivered due to mismatch in address & pincode". My delivery address is of small town in beed and it is correctly added on flipkart portal but gati attempted deliver somewhere in aurangabad in maharashtra which was visible under flipkart order tracking. There was no phone call/sms received either to my relative or me from gati courier before they tried to deliver tv.in fact they did not try to deliver tv to my address in beed.

My relative had called up flipkart customer care on 16th aug to inform about non-delivery of tv and lodged complaint with flipkart. The team had assured him that tv would be delivered to my address in beed district but it did not happen at all. As per the product tracking status shown on gati website, they tried to deliver tv again on 18th and 21st aug in aurangabad itself which was wrong address. Again there was no phone call receieved to us from gati on all 3 occassions. On website of gati courier they updated status as
"undelivered due to customer/consignee refusing to accept delivery"
Which is totally false and rubbish. Again there was no delivery attempted by gati courier to my delivery address in beed. We had informed flipkart about this issue muliples times from 16th aug till 24th aug. Flipkart had promised that my complaint will be resolved by 9 pm on 24th aug but there was no reponse recieved from flipkart.

We had called flipkart again on morning of 25th aug and flipkart team told us to wait till same day evening. Suddenly after few hours we got update from flipkart that "you have cancel the order for tv".in fact we did not cancel tv order. We again called up flipkart team and raised complaint about issue. Also requested to setup call with their reporting manger to resolve isuse. But the lady customer represenatative told us that we would get call from senior representative but after 30-40 minutes we noticed that complaint was closed by her without
Providing any solution. After couple of days we again follow up with flipkart and
Requested to deliver tv instead of sending refund amount but they refused to do so and on 2nd sept flipkart sent me refund amount without paying credit card charges.

During this period my relative and myself have wasted lot of time, efforts and money in doing multiple follow ups. Flipkart and all its partner gati dkt, bathla teletech pvt ltd and ramthralla retail did not fulfill my order. They all have cheated us and wasted our time. I strongly feel that flipkart and all its above mentioned business partners are following unprofessional and unethical practices. It was totally unexpected that reputed e-commerce company like flipkart provides such bad services to its long time customer. I will never ever buy any product from flipkart and have already informed my family, friends and community about this incidence so that they are aware of such type of bad services provided by flipkart. I want compenasation from flipkart for wasting my valuable time and efforts. They should also take appropriate action against people from their own team as well as their partner's team who are responsible for non-delivery of television so that no other customer will face such problems in future.

I have attached various snapshots of tv delivery status shown on flipkart
And gati courier websites for reference purpose.

Thanks.

For order id
Od[protected]
I was paid rs 19749 on 1st september at 19:06 hrs successfully but order not created till now and i want this product because i was got 2250 rs instant discount on this order then this product price convert from rs 21999 to 19749 rs after 2250 rs discount and transaction was successful and credited to flipkart seller but he not confirmed my order till now i want same product in same offer because i was paid amount to seller account within offer period so i want this offer and not want refund but flipkart concert team not contact to me
I attached my transaction statement

I have purchased (Order id-od[protected] an onida live genius 2 107.95 (43 inch) full hd led smart tv (43fis-w) from flipkart on 7th august 2020. After installing the tv, the tried to download & install a supported app from playstore, but could not do that. Every time it is showing 'download pending'. Frequently the tv launcher app was crashing. I complained that to flipkart. I tried to submit a return request but flipkart return...

I recieved a damaged boat headset (One side of the headset is not audible) as soon as i recieved the product i apply for return and it got cancelled. As my return period is not over so i applied for the return again and the customer executive give assurance that now the return will not be cancelled again. But it got cancelled again i need my money back