Flipkart Complaints & Reviews

With regards to the order of sun crown furniture. Ordered on aug 6th 2020 which promised to deliver by 15th august 2020. All of a sudden before delivery flipkart changed the delivery date to sep 15th 2020.
Immediately called service and complained and they said it's a system generated date and they can not do anything. I was very disappointed and was thinking of canceling the order. Suddenly from nowhere furniture delivered on 16th august. But they have delivered a damaged furniture. We infect asked the logistic guy to take it immediately as we opened it in front of them. But they denied saying we need to raise return request.
I raised a return request on the same day and till today 15th sep 2020 flipkart is giving all reasons to avoid my refund.
Thrice refund request was canceled by flipkart and when i ask their escalation people they say it's a process and they need to follow.
When it comes to returning my money they are dictating all the terms. But according to their wish they will change the date and also cancel my refund request.
I have also copied their ceo and grievance officer in my email but they are only replying saying we understand and trying to resolve.

Flipkart doesn't have any control on their sellers. They are playing with them and flipkart is playing with me.. As a consumer i do not have any value and harden money which is stuck with them.. Can flipkart give me 1 month interest for the money what they are holding and giving me all kind of mental torcher, will they compensate for the same?? If this was a case in usa, will flipkart/walmart behave same with consumers?? Never because these kind of pathetic customer service is delt with serious action.
I hope and expect i am complaining to the right forum now. I am also attaching some communication details and product details for understanding my case.

My order was supposed to be received on 12th sept is still in transit.
The item has reached gurgaon but haven’t shipped from there to delhi yet.
Tracking id: fmpp[protected]

Please look into the issue as it already passed the promised delivery date
Thursday 10th september 05:48 am gurgaon received at motherhub_jks
Thursday 10th september 12:55 am gurgaon received at motherhub_jks
Monday 7th september 04:56 pm gurgaon dispatched to motherhub_jks
Monday 7th september 02:14 am bhiwandi received at motherhub_vpx
Monday 7th september 01:36 am bhiwandi received at motherhub_vpx
Sunday 6th september 10:44 pm bhiwandi dispatched to motherhub_vpx
Sunday 6th september 09:39 pm mumbai received at motherhub_bfx
Sunday 6th september 09:38 pm mumbai received at motherhub_bfx
Sunday 6th september 09:12 pm mumbai dispatched to motherhub_bfx
Sunday 6th september 09:11 pm bhiwandi, shipment created

I placed an order of wooden plant table which I recieved on 9th Sept 2021. The product recieved is damaged and completely rotten (fungus is present ) and there is no label on the product to confirm the brand. I have raised multiple return requests which are approved by the company but then my pickup is getting rejected as they are mentioning that they cannot confirm the brand of the product. I have informed everything to the customer executives multiple times and today, 15 Sept the have confirmed that my pickup would be successful but again it is rejected and there is no pickup made for the day. This is highly troublesome and irritating.

My name is valid nadgaokar
On 26th august 2020, i booked ‘redmi note 9 pro’ (Order id. Od[protected] from flipkart & cancelled on 28th august 2020.

I have paid rs. 16984/- via my credit card & now i am asking for a refund but the refund is still not credited in my credit card.

I reported this problem & talked to customer support but despite several follow ups there were no positive responses from flipkart team. It's been more than 15 days now i am chasing for refund, i have received a screenshot from flipkart that refund completed on 01 september 2020 (Refund id - cr2008290945324861708901) but today i have received another message from flipkart (Below screenshot for your reference). If the seller has not received the payment of rs. 16984/-, so how you can process the refund.

I hope indian government will take an action on flipkart for this fraud case as they are making fool to their costumer.

I recently made an order of a single combo of bedsheets from flipkart but only received one double bedsheet. I called customer care they told me the issue would be addressed then they asked me to send i. D proof of which i sent my passport. The order was collected yesterday but today received a meassage that my request for refund has been denied. I am the biggest loser in all of this i feel cheated and betrayed by flipkart this is unacceptable i want my refund asap you cheaters how can you do that to me, how can you cheat a foreigner shame on you!!!

I purchased moto g power lite from flipkart, the quality of phone is very poor, i returned approximate 5 time and every-time it's rejected, now no one wakeup to provide the resolution about this.

Oderid-od[protected]

Kindly help me to resolved this i spend 10k for this

I had booked the ticket of flight through flipkart but due to covid 19 it was cancelled in june. I had called the indigo airlines but they informed me via e-mail that they had refunded the amount to the travel agent of flipkart but i still not get any refund amount and it is showing the cancellation pending status in my flipkart account. Kindly do resolve the issue. My pnr is qeumki of indigo airlines. Booking id - ff[protected].

Hello,
On September 8, 2020, I ordered Apple iPhone XR for 47, 500 rupees via Flipkart. The date of delivery was September 10, 2020. Today is September 15, 2020. It has been 5 days over the due delivery date. So, I tried to contact Flipkart via their chat option but to my disappointment there was no proper help from them. They do not have a proper online customer care service that can address outstanding issues of their customers. I have ordered several items from the Flipkart in the past and I never ran into any problem whatsoever, but now I have started to get apprehensive. Although, they have been in the Indian e-commerce market for several years now but they have not yet evolved enough to understand how to value a customer. I am not sure whether this product will be delivered at the said address or they will refund my money since everything is in the air at the moment. So, I am seriously considering to stop buying anything from them henceforth, and choose from the other available options in the Indian e-commerce market.

I am a Flipkart plus member, but recently when I visit a book to buy it's shows 48 delivery charges, the book name is " 10 judgements that changed India " by Modi Zia . As per their claims Flipkart told me that i[censored] become plus member you will eligible for free delivery for all products, but now it's take charges, if I don't get free delivery relating this product, I will sue Flipkart in consumer forum . Because the claim is arise as breach of promise . My phone number - [protected]

I ordered a ddr3 1.35v 1600mhz ram but got ddr3 1.5v 1333mhz ram

Sir,
Mobile book kiye ko 1 week ho gya h.. Or delivery nhi mil pa rahi h... Please help me.
Mobile-[protected]

This is regarding the last order of [poco m2 pro 6 gb ram 128 gb stores (16999/-) rs] i placed this order through iob debit cart where 75/- rs off and i paid 16, 924/- on (1st september 2020) 7:50pm. Amount debited and the order is in pending status till now of around 15 days.

I have reached flip-kart support for several time's and today is sep 14 2020 almost 15 days crossed, till now we i have not received the refund yet. I was asked to reach bank, they confirm that payment was successful from their end and i received proper bank response message [amount debited] on the day of transaction.

My order i'd is (Od[protected] i received a defective product on date 3rd of sept.2020 from the packet itself and i complained about this from the 4th of sept.2020. But flipkart denied to return and asked me to visit brand which is 580kms far from my home (786191) i visited today from my home which is 580kms i travelled i asked apple about return but then they asked me the policy or whatever the flipkart told me and then with that policy they will not return untill and unless flipkart take the risk of returning apple told me clearly that they will not return because i didn't buy from them.. And today flipkart told me my return date is already passed now i can't return the product

I have purchase a mackbook air on 28 august 2020 and the serial number provided on invoice is not matching as on my laptop the serail number is fake on invoice which does'nt match any product on apple site. I have written complaint about mismatch of serial no of product in invoice.

My order id is od[protected] and i have complained several times to flipkart customer care, but they are giving me fake promises. I received a used product of a different brand and now they are delaying my refund request

So kindly look into this matter and provide me resolution as soon as possible.

Thanks
Nargis shaikh

I have placed tv order 11th sptember and amount of duducted from account.
When i talked with customer care they confirmed that amount is received by flipkart and order is not placed on their side.
Since 11th till today, everyday i am calling customer for my refund and everyday they are dealying for my payment.
I am really disapointment with flipkart expeience, i am not getting my refund and not my tv.

Please help [protected]@hotmail.com

This complaint is related to order id: od[protected] which was placed by me on 25th august, 2020

I am clueless and baffled with the things happening. My refund "refund rejected refund id:[protected]" was rejected with a reason that "issue is trouble shooted and hence refund is rejected".

I do not understand, when product delivered is wrong (I ordered "asus zenbook" and i received "asus vivobook") then how it can be trouble shooted. Quite a ridiculous and lame reason.

I again raised a refund request (Refund requested refund id:[protected]) on 11th september, 2020. Then i called customer care and asked for senior executive callback, i was told that i will be getting call within 4 hour but till now i haven't got any call and neither there is any update on the incident.

The invoice no. Stick on box delivered is s[protected] and invoice no. Mentioned on invoice copy sent to me on email is fac9ta[protected]

I am just tired of false promises and false concern.

I am shopping from flipkart for more than 6 to 7 years and have lot of respect for the company but the way i am being treated in this particular instance has made me believe that flipkart is now least concerned of customer.

I have invested an amount of inr 56990 on 25th august, 2020 and my money got blocked and i am not able to get the laptop which i need for my daughter for her online classes. Also, it is my humble request to the management and senior executives to please go through the complete detail of this incident this will tell the level of mental torture myself and my family is going through.

The above details clarify that the fault is of flipkart but still it is taking so much of time for refunding my amount. I got a call from there backoffice team that issue will be resolved by end of day of 13th september but as usual nothing happened.

Please find attached images for reference.

This harrasment will lead to health issue and will result in something serious for which flipkart will be responsible.

Thanks,
Devesh

Please deactivate my flipkart pay later account. I tried calling you guys and even emailed but no satisfactory response provided. My credit score is getting impacted due to this, so i am requesting you to close my flipkart pay later account asap

Order number od[protected]

Thsi order is cancelled by me. But flipkart till now no refund my amount. Many times contact to flipkart but no response.. Very bad service

Respected sir/ ma'am,

I had ordered the (Prestige 1200 watt induction cooktop with push button (Black) induction cooktop (Black, push button) on flipkart and on 31st aug.2020 a phone call came from courier office come and pickup your parcel. We have to travel 30km to collect our product. While taking it was making noise and before we ask him he ran away from there. He already knew that this is broken product.

I have taken the shooting before the opining the packet. It was fully broken top and at that time i requested for replacement and next day the seller denied the replace after that i have had conversation with your executive more than four days.

The seller kept cancelling the replacement i spoke with your executive and asked to talk to the seller and tell the information.

I am very surprised that on one has spoken to the seller and asked him why is he doing this?

Now i would like to get only refund i do not want any product from flipkat at all.

Develiry boy was very rude after giving the feedback and... Lot of things happened after that.

I am not able to send video because it is large file.