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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47194
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25491
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Flipkart reviews & complaints page 884

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M
Mohammed Adnan Yusuf
Sep 6, 2020
Resolved
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Resolved

Address: Ground Floor, Vaishnavi Summit, Mahatyagi Laksmidevi Road, 80 Feet Rd, 3rd Block, Koramangala, Bengaluru, Karnataka 560034

I have placed the order on 12 august 2020 with order i’d od[protected] nobody is responding there till now it has not got delivered. Kindly help me in this regard
+1 photos
Sep 8, 2020
Complaint marked as Resolved 
My issue got resolved and I got my product soon after escalating it with higher level and with the help of consumer complaint website, support team has contacted me via mail and phone and got my issue resolved .
Flipkart customer support has been notified about the posted complaint.
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    J
    Jerin Sunny
    Sep 6, 2020
    Resolved
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    Resolved

    My flipkart account having gift card balance of rs 1400 was blocked without any reason. Now it was more than one month. I contacted customer care many times. But they don't provide a solution to my problem. Before my account get blocked i purchased a sandal of 800 rs and the product was damaged. I can't return the product because of my account is blocked. Please help me to solve this issue. As a student this 1400 rs is big amount to me.

    I got a reply from flipkart.

    Hello jerin,

    We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.

    Please help me.

    My flipkart id. [protected]@gmail.com

    Reg no. [protected]
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 07, 2020
    Flipkart Customer Care's response
    Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Also, for the gift card issue request you to get in touch with the original buyer for further assistance.
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      P
      Prem pandya
      Sep 6, 2020
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      Address: Bhavnagar

      I was buying my skullcandy handsfree on flipkart last month... But still left side part not working properly, lots of noise with output, so please help me how can i replace my handsfree!
      Flipkart customer support has been notified about the posted complaint.
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        C
        C R Udhaya Kumar
        Sep 6, 2020
        Resolved
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        Resolved

        Address: bangalore
        Website: www.flipkart.com

        Hi consumer complaints team, my flipkart order id is. For rs.44, 760/- i made cod payment through phonepe for flipkart upi. On[protected], 02.30 pm... It didnot reflect in my flipkart account. So, the order got cancelled since incomplete payment. Fromthen i am asking refund means flipkart team not responding. For the past 50 days flipkart team has put me for many escalations, resolutions and assurances... Which is waste of time. Kindly help me for the refund sir/madam.
        +2 photos
        Sep 6, 2020
        Complaint marked as Resolved 
        i need...compensation for the harrassment and delay in refund for the past 50 days from 15-07-2020.complaint not yet resolved
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 07, 2020
        Flipkart Customer Care's response
        We will revert on it.
        Nov 01, 2020
        Updated by C R Udhaya Kumar
        Since no proper response from consumercomplaints team...I am marking issue as resolved
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          C
          C R Udhaya Kumar
          Sep 6, 2020
          Resolved
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          Resolved

          Address: bangalore head office

          Hi consumercomplaints team, my flipkart order id is od[protected]. Its a asus vivobook worth rs.44, 760/-. At my doorstep... I made cod through phonepe to flipkart upi on[protected], 02.30pm it was successful on phonepe but didnot reflect in my flipkart ccount. So, the order cancelled. From then i am asking for refunding... Flipkart team not responding well... Diverting by escalations, resolutions, many assurances, blaming seller, blaming bank and treating customer worst. Kindly help me over my refund rs.44, 760/-
          +2 photos
          Sep 6, 2020
          Complaint marked as Resolved 
          double entry complaint
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 07, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Oct 01, 2020
          Updated by C R Udhaya Kumar
          When will get my money.
          Oct 01, 2020
          Updated by C R Udhaya Kumar
          With compensation from[protected] it's 75 business days.
          Oct 01, 2020
          Updated by C R Udhaya Kumar
          They are blaming on seller, when it is successful on phonepe without reflecting it on my Flipkart app account how can u transfer amount to seller...I gave time to reflect till[protected]...when I ask Flipkart that I will put it in court they are giving threat MSG's stay safe and healthy.
          Oct 01, 2020
          Updated by C R Udhaya Kumar
          There is no chargeback dispute active on my bank account...further it was reversed by Flipkart payment team itself.see image below

          Oct 02, 2020
          Updated by C R Udhaya Kumar
          But even today...they are harassing me on bank charge back dispute...even when I give mail attachment as proof, that there is no chargeback dispute on it.
          Oct 02, 2020
          Updated by C R Udhaya Kumar
          As I have my financial commitments...kindly give me a resolution to this issue asap...
          Oct 02, 2020
          Updated by C R Udhaya Kumar
          Sorry no resolution...just refund and compensation.
          Nov 01, 2020
          Updated by C R Udhaya Kumar
          Since no proper response from consumercomplaints team...I am closing the issue...marking as resolved.
          Nov 12, 2020
          Updated by C R Udhaya Kumar
          Not my issue solved
          Nov 12, 2020
          Updated by C R Udhaya Kumar
          Pls make issue solved asap
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            S
            shahidaman
            Sep 6, 2020
            Resolved
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            Resolved

            I need your help people,
            Recently purchased oppo watch 46mm and got only empty box the same confirmed by the courier boy that there were 3-4 more cases in the same week so i tweeted about it they asked 24 hours and they rejected the request now please guys i need to know what to do where should i go any consumer complaints website? And brothers this is my tweet link if you can retweet i’ll be realy thankful.

            https://twitter.com/shaahidjamaal/status/[protected]
            Aug 14, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 07, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              V
              Vaibhav7597
              Sep 5, 2020
              Resolved
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              Resolved

              I had recieved delivery of parker refils on August 20. I had ordered 4 but recieved only 2. I had informed this issue to customer care but they had blocked my account. And now I can't make payment for the paylater of my account because they have blocked my account. I am not able to pay through the link they have provided me in the statement as the account is blocked. I have spoken to their customer care several time and also mailed them but they are not resolving the issue. Kindly help me in paying my dues. There is no communication with the flipkart.
              Sep 19, 2020
              Complaint marked as Resolved 
              They provided me another link. On 15 September, through which I made the payment for paylater.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 07, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Sep 15, 2020
              Updated by Vaibhav7597
              They call me and say that they will resolve the issue within 72 hrs but nothing has been done yet
              Verified Support
              Sep 21, 2020
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, To avoid the lending partner from taking any legal action, please pay the total overdue amount of Rs.2331/- by clicking on this link provided here
              https://rzp.io/i/kk4xmXJ

              We would like to thank you for your understanding.
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                P
                Paramjit Singh Aulakh
                Sep 5, 2020
                Resolved
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                Resolved

                Address: 42 BN BSF RS pura jammu

                I order skechhers on 13th of aug and i got a delivery date which is 19 aug
                But they didn't deliver item. And give me a next date 25aug. Again same they didn't deliver. And after i made a call to flipcart. They cancelled my order at their end without my permission. And then the price of the product is increased by 650/-

                Now i want my product at the same price on which i ordered
                +1 photos
                Aug 12, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 07, 2020
                Flipkart Customer Care's response
                Hi, We are sorry to let you know that your order OD[protected] has been canceled due to unforeseen reasons. This is not something that. we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
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                  G
                  gravikumar
                  from Hyderabad, Telangana
                  Sep 5, 2020
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                  Address: Flat No 402 1-8-506 /55 /A/44,45,46 HSCprime home 2 Begumpet Prakash Nagar Hyderabad 500016 Telangana

                  I have booked a laptop @1599/under lightning deels on[protected] vide upi no[protected] through icici debit card. I have not received the product yet or the product was not been reflected in the my order book
                  Flipkart customer support has been notified about the posted complaint.
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                    G
                    gravikumar
                    from Hyderabad, Telangana
                    Sep 5, 2020
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                    Address: G. RaviKumar, Sr. Audit Officer(Retd), AG Office Telangana, Flat No. 402, 1-8-506/55/a/44,45,46, HSC Prime Home II, Prakash Nagar, Begumpet, Hyderabad- 500016

                    Transaction made through icici debit card
                    Trannsaction id: upi[protected]
                    Date: 13th april 2020
                    Amount: rs. 1599
                    Order: laptop through lighting deal

                    Made payment through icici debit card. Ordereds laptop through lighting deal. I didn't get any order status in flipkart but payment was successful through icici debit card. Transaction id: upi[protected] and item not received also

                    Please inform what is the status of my order and payment.??
                    Flipkart customer support has been notified about the posted complaint.
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                      M
                      Mohanan Mohan
                      Sep 5, 2020
                      Resolved
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                      Resolved

                      Purchased philips hl1631/500w juicer. But it not satisfies the conditions given in the description. There are some restrictions inside the warranty card which were not shown in the description of the product. But flipkart is refusing to refund in ghis issue. As per the warranty card, fruits like mango, papaya etc cannot be used in the juicer. But it is not informed at the time of purchase. If it was shown, then i migh not try for that product.
                      +1 photos
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        V
                        vivek2111
                        Sep 5, 2020
                        Resolved
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                        Resolved

                        Hi my 2 5k gv total amount 10000 gift card deactivate without any reason and also flipkart account is blocked with reason nd 1 of my 5k gv add in gift card wallet all of my total gift card value stuck 15000 nd i called flipkart customer care but till now not get any asnwer from support team .
                        my mail id is [protected]@gmail.com and mobile [protected].please solve this problem soon as soon am waiting your ans ..atit
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 06, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          aseemray
                          Sep 5, 2020
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                          Address: INDIA

                          It's been many times i have not been getting my products in the delivery date and i am a flipkart plus member
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                          Sep 06, 2020
                          Updated by aseemray
                          OrderID : OD[protected] Product Name : Logitech MK24 Keyboard Mouse.
                          I was supposed to get the product delivered by 5th Sept, But i got it just today 6th Sept and finally received a surprise > 1> The keyboard was not present in the box, 2> the overall box was smashed, I asked the flipkart delivery guy about the condition of the box, He said the product inside must be okay don't worry about the outside. Seems like a bad decision buying it from Flipkart... I don't know what to do I paid the whole amount for both keyboard and mouse...

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                            N
                            nick84
                            from Bengaluru, Karnataka
                            Sep 5, 2020
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                            I have placed 4 orders on Flipkart 06 aug delivery date was 14 August, but flipkart has not delivered even single order, now falsely claiming that delivery agent tried reaching me but unable to!! I didn't get any option to contact ekart executive either, when I raised complaint with flipkart they don't respond n resolve complaint! Flipkart is not reliable ecommerce company any more doesn't care about customers, I had ordered as bday gift but flipkart ruined it, I need compensation from flipkart and reason why product was not delivered to me !! There was no attempt to deliver product but false claim from delivery agent!! Flipkart is cheating customers, I will not be alone with this experience!! Strict action for failing on delivery commitment, I waited for 20 days for my order
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                            Sep 06, 2020
                            Updated by nick84
                            OD[protected], flipkart u are a shameless n fraud company !! Tell me why I was not provided with ekart executive no?? Why after 26 days u cancelled order ?? Pay me compensation i[censored] have some shame left !!
                            Flipkart is anti indian company marketing chinese brand mobile phones, #boycott flipkart
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                              B
                              bharsar23
                              Sep 5, 2020
                              Resolved
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                              Resolved

                              Address: 255 village and post bharsar ps sahjanwa dist gorakhpur

                              My flipkart registered account is [protected] and email is [protected]@gmail.com

                              I was ordered mi 4a pro tv and tv mrp was rs 21999 and i get instant discount of 2250 and pay rs 19749 at 1st september 2020 18:11 hrs amount was deducted and payment page was timeout order goes in pending then i was again orderd same product after 55 minutes on 1st september at 19:06 hrs of rs 19749 my account was debited and transaction was successful but second order not created till now my first transaction was stucked but second was successful but not get order confirmation till now about 84 hrs and not any satisfaction calk get by flipkart concert team please help concert team said i fone only one transaction but i done two transactions of same amount i attached my bank statements
                              +1 photos
                              Sep 6, 2020
                              Complaint marked as Resolved 
                              Complain not resolved till now
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Sep 06, 2020
                              Updated by bharsar23
                              For order id
                              OD[protected]
                              I was paid rs 19749 on 1st September at 19:06 hrs successfully but order not created till now and i want this product because i was got 2250 rs instant discount on this order then this product price convert from rs 21999 to 19749 rs after 2250 rs discount and transaction was successful and credited to flipkart seller but he not confirmed my order till now i want same product in same offer because i was paid amount to seller account within offer period so i want this offer and not want refund but flipkart concert team not contact to me
                              I attached my transaction statement

                              Verified Support
                              Sep 07, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                M
                                M/s Aastha Enterprises
                                Sep 4, 2020
                                Resolved
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                                Resolved

                                Address: Devarabeesanahalli, Bellandur Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Rd, Bengaluru, Karnataka 560103

                                I’m a vendor of flipkart and working from since 3years with honesty.
                                Suddenly flipkart suspended/on - hold my account on 08/06/2020
                                Reason - ‘selling fake product’
                                Brand - plum

                                To be honest i didn’t sold single piece of that product how product can be a fake? Also i took brand approval by submitting trademark certificate before add lisitings.. I really didn't sold a single product of brand plum.
                                But after getting plum brand approved by flipkart after that i finalized my deal with plum and placed my first order with plum brand.. Also i added 5 listings of plum products on flipkart with '0' quantity. Thinking that when i received stock of plum i will update quantity immediately. But before this all flipkart deactivated my seller account next day. And i have to rejected the product of plum becuase i don't have offline customers.. I only sell on flipakart!
                                Sir if you wish you can block this brand plum i also deactivated 2 listing of plum and 3 listings already blocked by flipkart. I promise i will not sell plum products on flipkart henceforth. I also believe that this account deactivation could be a mistake by flipkart.

                                Please let me sell & work with my all others brands i have more than 300 listings on this marketplace.. I’m doing my best from starting and selling 100% genuine products with proper gst invoice i never received any single complaint about product authenticate. You can check my whole business history..

                                I have a warm request to you sir please check and help me to get my seller account reactivated.

                                Waiting for your reply!

                                Sincerely,
                                M/s. Aastha enterprises,
                                Kota, rajasthan, india
                                [protected]@gmail.com
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 06, 2020
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We understand your concern here. Request you to get in touch with the seller support by dialing[protected] or https://seller.flipkart.com. Hope this helps.
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                                  D
                                  Dev 567
                                  Sep 4, 2020
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                                  Flipkart first cancelled my order and then on the same day they blocked my account. When i called flipkart customer care and asked the reason for cancellation and blocking, they were giving false reasons and they did not have proper knowledge.
                                  They said logistics department cancelled my order because they find some discrepancy in product after opening it. But how can they open the package because it's been packed and shipped by seller and for blocking, they said seller blocked my account. But i opened my account on flipkart not with the seller. So how come seller blocked my account.i am not a reseller I am a student who loves shopping and using new things
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Sep 04, 2020
                                  Updated by Dev 567
                                  Please unblock my account I need to shop more and my orders are in process do the needful I am a plus customer of Flipkart who regularly does shopping how can they block my account
                                  Do the needful and plzz block my account
                                  Sep 04, 2020
                                  Updated by Dev 567
                                  Unblock*my account
                                  Verified Support
                                  Sep 06, 2020
                                  Flipkart Customer Care's response
                                  Hi, We are sorry to let you know that your recent order OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                                  Sep 06, 2020
                                  Updated by Dev 567
                                  Sir.please check my order history mobiles and grocery are been shopped from Flipkart now due to covid every thing is online and due to which in my family members mobiles were not working well I was need to shop each and everything which is order in my history is owned by me only I need mobiles and some essentials please unblock my account I m student and need to have a mobile for study purpose
                                  Please see to the concern and do the needful
                                  Thankyou
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                                    P
                                    prafulmavani
                                    from Surat, Gujarat
                                    Sep 4, 2020
                                    Resolved
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                                    Resolved

                                    Had changed my payment option from gift card to neft, hence after that the documents were pending for verification.
                                    But now it's almost 2 months but account says
                                    "the documents submitted are under process. It will take 10-12 days for verification to be completed"
                                    Almost rs.19, 000 pending in payment
                                    No reply to emails i try all other option

                                    Affid - prafulmav

                                    Email - [protected]@gmail.com
                                    +2 photos
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 06, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      shreya sose
                                      Sep 4, 2020
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                                      Received mail that return request for an item from your order od[protected] has been accepted. Then the product suppose to collect by 2-3 days afger it deliver on 28 th. Then received message for it might delay the pick up because of covid situation. Then after till the return policy end on 10th august no one came to collect the parcel.
                                      We are placed the return on on day it was delivered still no one came to pick upand any action does not taken by them.
                                      I need to return product as it was not like which we have order on very first day. Thats not aur mistake that nl one came to collect it even after complaint.

                                      Please revert back with positive response.
                                      We need to return it if not possible please send us amount of purchase back.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        R
                                        Rahamathulla Khan
                                        Sep 4, 2020
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                                        Address: 25-10-349, New militory colony, 6th cross, Nippo center, Vedaya palem

                                        Hi flipkart,

                                        My order id is od[protected]. I have ordered "panda rideons & wagons non battery operated ride on (Multicolor)" on 17th aug 2020 expected date is 27th aug 2020 they didn't delivers as expected date. Again i have called and enquirers they said again it's got post pones to 2nd of sep 2020. I have waited for order they didn't delivers as expected again post pones to 3rd sep 2020. Even they didn't delivers got cancel the item with out intimation. Please can you help me on this many day waited for my baby rider they simply time delays and now they said canceled the item. It's worst services.

                                        Thanks & regards,
                                        Rahamathulla
                                        Flipkart customer support has been notified about the posted complaint.
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